How to Approve Team Member Posts in Hootsuite

Learn how to approve social media posts from other team members in your Hootsuite dashboard.
Find the Hootsuite plan that's right for your business: http://ow.ly/4naxMj

Hootsuite is the world's leading social media management platform with over 12 million users including 800+ of the world's Fortune 1000 companies.

♪ (outro music) ♪

(male narrator) Larger organizations
often have intensive,

multi-faceted social media strategies

that involve numerous employees creating
posts for branded social accounts.

However, each additional employee

with access to publishing
on the company’s behalf

adds a degree of risk.

For example, that something
will be inadvertently posted

that’s poorly composed, off-brand,
or embarrassing to the company.

To help companies ensure
that all outgoing social posts

are well crafted and on brand,

Enterprise Admins
within Hootsuite Organizations

can require approval on team member posts

before they get published
to social channels.

First, the admin will need
to choose which team members

will have restricted posting permissions,
and on which networks.

Then the admins need to set
that Team Member’s permissions

to Limited at the Social Network Level.

For example, if a team member
requires approval

for the Facebook company page,
the Twitter account,

and the LinkedIn account
permission settings

will need to be set to Limited 3 times -
once for each profile.

Setting Limited Permissions on a network
for a Team Member means

that any social post that Team member
sends or schedules to that network

will have to be approved by someone
with publishing rights

before that message will publish.

Once permissions are set,
anyone with publishing rights

has the authority to approve,
edit, and delete messages.

This includes admins,
but also Team Members

whose permission levels
are set to Default or Editor.

When a message is awaiting approval,

everyone with publishing rights
will receive an email,

provided they have subscribed
to notifications

under the Preferences tab.

To approve a message,
select Publisher from the launch menu

and click Require Approval.

Hover your mouse over the message,
and then click Approve to send as is.

If the message isn’t exactly
how you want it,

you can edit it or reject it.

Alternatively, you can click delete
to get rid of the message entirely.

If a message is scheduled
and isn’t approved in time,

it will move
into the Expired Approvals queue.

Expired Approvals
are considered Rejected,

and as such are taken away
from the Admin

and given back to the user
who composed them.

This user will need
to reschedule their message

if they so desire, which begins
the approvals process anew.

Eventually, you may feel confident
that a team member

no longer needs to have
all their messages approved.

In this case, you can set
their social network permissions

to something other than Limited,
which means they can publish

directly to the social networks
to which they have access.

(woman narrator) Want to up
your social media credentials?

Become a Hootsuite Certified Professional.

Find out how.

Hootsuite is the most widely used
platform for managing social media.

Loved by over 10 million people
around the globe

and trusted by more than 80%
of the world’s Fortune 1000 companies.

Find the Hootsuite plan that’s right
for your business.