How to save the world (or at least yourself) from bad meetings
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0:01 - 0:03Picture this:
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0:03 - 0:04It's Monday morning,
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0:04 - 0:05you're at the office,
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0:05 - 0:07you're settling in for the day at work,
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0:07 - 0:09and this guy that you sort of
recognize from down the hall, -
0:09 - 0:11walks right into your cubicle
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0:11 - 0:13and he steals your chair.
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0:13 - 0:14Doesn't say a word —
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0:14 - 0:15just rolls away with it.
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0:15 - 0:18Doesn't give you any information
about why he took your chair -
0:18 - 0:20out of all the other chairs
that are out there. -
0:20 - 0:22Doesn't acknowledge the fact
that you might need your chair -
0:22 - 0:24to get some work done today.
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0:24 - 0:26You wouldn't stand for
it. You'd make a stink. -
0:26 - 0:28You'd follow that guy
back to his cubicle -
0:28 - 0:31and you'd say, "Why my chair?"
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0:31 - 0:35Okay, so now it's Tuesday morning
and you're at the office, -
0:35 - 0:38and a meeting invitation pops
up in your calendar. -
0:38 - 0:40(Laughter)
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0:40 - 0:43And it's from this woman who you
kind of know from down the hall, -
0:43 - 0:47and the subject line references some
project that you heard a little bit about. -
0:47 - 0:48But there's no agenda.
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0:48 - 0:51There's no information about why
you were invited to the meeting. -
0:51 - 0:56And yet you accept the
meeting invitation, and you go. -
0:56 - 0:59And when this highly
unproductive session is over, -
0:59 - 1:00you go back to your desk,
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1:00 - 1:02and you stand at your
desk and you say, -
1:02 - 1:05"Boy, I wish I had those two hours back,
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1:05 - 1:07like I wish I had my chair back."
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1:07 - 1:08(Laughter)
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1:08 - 1:11Every day, we allow our coworkers,
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1:11 - 1:13who are otherwise very,
very nice people, -
1:13 - 1:15to steal from us.
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1:15 - 1:19And I'm talking about something far
more valuable than office furniture. -
1:19 - 1:22I'm talking about time. Your time.
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1:22 - 1:24In fact, I believe that
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1:24 - 1:27we are in the middle
of a global epidemic -
1:27 - 1:32of a terrible new illness
known as MAS: -
1:32 - 1:34Mindless Accept Syndrome.
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1:34 - 1:36(Laughter)
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1:36 - 1:39The primary symptom of
Mindless Accept Syndrome -
1:39 - 1:43is just accepting a meeting invitation
the minute it pops up in your calendar. -
1:43 - 1:44(Laughter)
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1:44 - 1:48It's an involuntary reflex — ding,
click, bing — it's in your calendar, -
1:48 - 1:51"Gotta go, I'm already late
for a meeting." (Laughter) -
1:51 - 1:53Meetings are important, right?
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1:53 - 1:56And collaboration is key to
the success of any enterprise. -
1:56 - 2:00And a well-run meeting can yield
really positive, actionable results. -
2:00 - 2:01But between globalization
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2:01 - 2:04and pervasive information technology,
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2:04 - 2:05the way that we work
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2:05 - 2:09has really changed dramatically
over the last few years. -
2:09 - 2:12And we're miserable. (Laughter)
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2:12 - 2:15And we're miserable not because the
other guy can't run a good meeting, -
2:15 - 2:18it's because of MAS, our
Mindless Accept Syndrome, -
2:18 - 2:22which is a self-inflicted wound.
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2:22 - 2:27Actually, I have evidence to prove
that MAS is a global epidemic. -
2:27 - 2:29Let me tell you why.
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2:29 - 2:33A couple of years ago, I put a video
on Youtube, and in the video, -
2:33 - 2:36I acted out every terrible
conference call you've ever been on. -
2:36 - 2:38It goes on for about five minutes,
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2:38 - 2:41and it has all the things that we
hate about really bad meetings. -
2:41 - 2:44There's the moderator who has
no idea how to run the meeting. -
2:44 - 2:47There are the participants who
have no idea why they're there. -
2:47 - 2:51The whole thing kind of collapses
into this collaborative train wreck. -
2:51 - 2:53And everybody leaves very angry.
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2:53 - 2:55It's kind of funny.
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2:55 - 2:56(Laughter)
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2:56 - 2:59Let's take a quick look.
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2:59 - 3:02(Video) Our goal today is to come to an
agreement on a very important proposal. -
3:02 - 3:05As a group, we need to decide if —
-
3:05 - 3:07bloop bloop —
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3:07 - 3:11Hi, who just joined?
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3:11 - 3:14Hi, it's Joe. I'm working from home today.
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3:14 - 3:16(Laughter)
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3:16 - 3:19Hi, Joe. Thanks for
joining us today, great. -
3:19 - 3:22I was just saying, we have a lot of people
on the call we'd like to get through, -
3:22 - 3:23so let's skip the roll call
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3:23 - 3:26and I'm gonna dive right in.
-
3:26 - 3:30Our goal today is to come to an
agreement on a very important proposal. -
3:30 - 3:32As a group, we need to decide if —
-
3:32 - 3:34bloop bloop —
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3:34 - 3:35(Laughter)
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3:35 - 3:37Hi, who just joined?
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3:37 - 3:42No? I thought I heard a beep. (Laughter)
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3:42 - 3:44Sound familiar?
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3:44 - 3:46Yeah, it sounds familiar
to me, too. -
3:46 - 3:48A couple of weeks after I put that online,
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3:48 - 3:50500,000 people in dozens of countries,
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3:50 - 3:52I mean dozens of countries,
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3:52 - 3:53watched this video.
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3:53 - 3:57And three years later, it's still getting
thousands of views every month. -
3:57 - 3:59It's close to about a million right now.
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3:59 - 4:01And in fact, some of the biggest
companies in the world, -
4:01 - 4:03companies that you've
heard of but I won't name, -
4:03 - 4:06have asked for my permission to use
this video in their new-hire training -
4:06 - 4:11to teach their new employees how
not to run a meeting at their company. -
4:11 - 4:12And if the numbers —
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4:12 - 4:15there are a million views and it's
being used by all these companies — -
4:15 - 4:18aren't enough proof that we have
a global problem with meetings, -
4:18 - 4:20there are the many, many thousands
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4:20 - 4:21of comments posted online
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4:21 - 4:24after the video went up.
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4:24 - 4:26Thousands of people wrote things like,
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4:26 - 4:27"OMG, that was my day today!"
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4:27 - 4:29"That was my day every day!"
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4:29 - 4:31"This is my life."
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4:31 - 4:32One guy wrote,
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4:32 - 4:33"It's funny because it's true.
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4:33 - 4:35Eerily, sadly, depressingly true.
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4:35 - 4:37It made me laugh until I cried.
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4:37 - 4:39And cried. And I cried some more."
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4:39 - 4:41(Laughter)
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4:41 - 4:43This poor guy said,
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4:43 - 4:48"My daily life until
retirement or death, sigh." -
4:48 - 4:49These are real quotes
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4:49 - 4:51and it's real sad.
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4:51 - 4:54A common theme running through
all of these comments online -
4:54 - 4:56is this fundamental belief
that we are powerless -
4:56 - 4:58to do anything other
than go to meetings -
4:58 - 5:00and suffer through these
poorly run meetings -
5:00 - 5:03and live to meet another day.
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5:03 - 5:06But the truth is, we're
not powerless at all. -
5:06 - 5:09In fact, the cure for MAS
is right here in our hands. -
5:09 - 5:11It's right at our fingertips, literally.
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5:11 - 5:14It's something that I call ¡No MAS!
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5:14 - 5:16(Laughter)
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5:16 - 5:19Which, if I remember my
high school Spanish, -
5:19 - 5:22means something like,
"Enough already, make it stop!" -
5:22 - 5:24Here's how No MAS
works. It's very simple. -
5:24 - 5:28First of all, the next time you
get a meeting invitation -
5:28 - 5:30that doesn't have a lot
of information in it at all, -
5:30 - 5:32click the tentative button!
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5:32 - 5:35It's okay, you're allowed,
that's why it's there. -
5:35 - 5:36It's right next to the accept button.
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5:36 - 5:40Or the maybe button, or whatever button
is there for you not to accept immediately. -
5:40 - 5:44Then, get in touch with the person
who asked you to the meeting. -
5:44 - 5:46Tell them you're very excited
to support their work, -
5:46 - 5:48ask them what the goal
of the meeting is, -
5:48 - 5:52and tell them you're interested in learning
how you can help them achieve their goal. -
5:52 - 5:54And if we do this often enough,
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5:54 - 5:55and we do it respectfully,
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5:55 - 5:57people might start to be
a little bit more thoughtful -
5:57 - 6:00about the way they put together
meeting invitations. -
6:00 - 6:03And you can make more thoughtful
decisions about accepting it. -
6:03 - 6:06People might actually start
sending out agendas. Imagine! -
6:06 - 6:10Or they might not have a conference call
with 12 people to talk about a status -
6:10 - 6:13when they could just do a quick
email and get it done with. -
6:13 - 6:18People just might start to change their
behavior because you changed yours. -
6:18 - 6:21And they just might bring
your chair back, too. (Laughter) -
6:21 - 6:23No MAS!
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6:23 - 6:24Thank you.
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6:24 - 6:26(Applause).
- Title:
- How to save the world (or at least yourself) from bad meetings
- Speaker:
- David Grady
- Description:
-
An epidemic of bad, inefficient, overcrowded meetings is plaguing the world’s businesses — and making workers miserable. David Grady has some ideas on how to stop it.
- Video Language:
- English
- Team:
- closed TED
- Project:
- TEDTalks
- Duration:
- 06:34
Morton Bast edited English subtitles for How to save the world (or at least yourself) from bad meetings | ||
Morton Bast edited English subtitles for How to save the world (or at least yourself) from bad meetings | ||
Morton Bast edited English subtitles for How to save the world (or at least yourself) from bad meetings | ||
Morton Bast edited English subtitles for How to save the world (or at least yourself) from bad meetings | ||
Morton Bast approved English subtitles for How to save the world (or at least yourself) from bad meetings | ||
Madeleine Aronson accepted English subtitles for How to save the world (or at least yourself) from bad meetings | ||
Madeleine Aronson edited English subtitles for How to save the world (or at least yourself) from bad meetings | ||
Madeleine Aronson edited English subtitles for How to save the world (or at least yourself) from bad meetings |