[Script Info] Title: [Events] Format: Layer, Start, End, Style, Name, MarginL, MarginR, MarginV, Effect, Text Dialogue: 0,0:00:01.27,0:00:02.65,Default,,0000,0000,0000,,Picture this: Dialogue: 0,0:00:02.65,0:00:03.74,Default,,0000,0000,0000,,It's Monday morning, Dialogue: 0,0:00:03.74,0:00:04.86,Default,,0000,0000,0000,,you're at the office, Dialogue: 0,0:00:04.86,0:00:06.62,Default,,0000,0000,0000,,you're settling in for the day at work, Dialogue: 0,0:00:06.62,0:00:09.44,Default,,0000,0000,0000,,and this guy that you sort of \Nrecognize from down the hall, Dialogue: 0,0:00:09.44,0:00:11.27,Default,,0000,0000,0000,,walks right into your cubicle Dialogue: 0,0:00:11.27,0:00:12.68,Default,,0000,0000,0000,,and he steals your chair. Dialogue: 0,0:00:12.68,0:00:13.92,Default,,0000,0000,0000,,Doesn't say a word — Dialogue: 0,0:00:13.92,0:00:15.30,Default,,0000,0000,0000,,just rolls away with it. Dialogue: 0,0:00:15.30,0:00:17.79,Default,,0000,0000,0000,,Doesn't give you any information\Nabout why he took your chair Dialogue: 0,0:00:17.79,0:00:19.90,Default,,0000,0000,0000,,out of all the other chairs \Nthat are out there. Dialogue: 0,0:00:19.90,0:00:22.04,Default,,0000,0000,0000,,Doesn't acknowledge the fact \Nthat you might need your chair Dialogue: 0,0:00:22.04,0:00:23.58,Default,,0000,0000,0000,,to get some work done today. Dialogue: 0,0:00:23.58,0:00:25.84,Default,,0000,0000,0000,,You wouldn't stand for \Nit. You'd make a stink. Dialogue: 0,0:00:25.84,0:00:27.87,Default,,0000,0000,0000,,You'd follow that guy\Nback to his cubicle Dialogue: 0,0:00:27.87,0:00:31.18,Default,,0000,0000,0000,,and you'd say, "Why my chair?" Dialogue: 0,0:00:31.18,0:00:35.30,Default,,0000,0000,0000,,Okay, so now it's Tuesday morning\Nand you're at the office, Dialogue: 0,0:00:35.30,0:00:38.03,Default,,0000,0000,0000,,and a meeting invitation pops \Nup in your calendar. Dialogue: 0,0:00:38.03,0:00:39.63,Default,,0000,0000,0000,,(Laughter) Dialogue: 0,0:00:39.63,0:00:42.71,Default,,0000,0000,0000,,And it's from this woman who you \Nkind of know from down the hall, Dialogue: 0,0:00:42.71,0:00:46.51,Default,,0000,0000,0000,,and the subject line references some \Nproject that you heard a little bit about. Dialogue: 0,0:00:46.51,0:00:48.20,Default,,0000,0000,0000,,But there's no agenda. Dialogue: 0,0:00:48.20,0:00:51.27,Default,,0000,0000,0000,,There's no information about why\Nyou were invited to the meeting. Dialogue: 0,0:00:51.27,0:00:55.89,Default,,0000,0000,0000,,And yet you accept the \Nmeeting invitation, and you go. Dialogue: 0,0:00:55.89,0:00:58.82,Default,,0000,0000,0000,,And when this highly \Nunproductive session is over, Dialogue: 0,0:00:58.82,0:01:00.50,Default,,0000,0000,0000,,you go back to your desk, Dialogue: 0,0:01:00.50,0:01:02.01,Default,,0000,0000,0000,,and you stand at your \Ndesk and you say, Dialogue: 0,0:01:02.01,0:01:04.67,Default,,0000,0000,0000,,"Boy, I wish I had those two hours back, Dialogue: 0,0:01:04.67,0:01:06.67,Default,,0000,0000,0000,,like I wish I had my chair back." Dialogue: 0,0:01:06.67,0:01:08.18,Default,,0000,0000,0000,,(Laughter) Dialogue: 0,0:01:08.18,0:01:10.75,Default,,0000,0000,0000,,Every day, we allow our coworkers, Dialogue: 0,0:01:10.75,0:01:12.96,Default,,0000,0000,0000,,who are otherwise very, \Nvery nice people, Dialogue: 0,0:01:12.96,0:01:14.63,Default,,0000,0000,0000,,to steal from us. Dialogue: 0,0:01:14.63,0:01:18.71,Default,,0000,0000,0000,,And I'm talking about something far \Nmore valuable than office furniture. Dialogue: 0,0:01:18.71,0:01:21.74,Default,,0000,0000,0000,,I'm talking about time. Your time. Dialogue: 0,0:01:21.74,0:01:24.39,Default,,0000,0000,0000,,In fact, I believe that Dialogue: 0,0:01:24.39,0:01:26.88,Default,,0000,0000,0000,,we are in the middle\Nof a global epidemic Dialogue: 0,0:01:26.88,0:01:31.92,Default,,0000,0000,0000,,of a terrible new illness\Nknown as MAS: Dialogue: 0,0:01:31.92,0:01:34.19,Default,,0000,0000,0000,,Mindless Accept Syndrome. Dialogue: 0,0:01:34.19,0:01:36.08,Default,,0000,0000,0000,,(Laughter) Dialogue: 0,0:01:36.08,0:01:38.78,Default,,0000,0000,0000,,The primary symptom of \NMindless Accept Syndrome\N Dialogue: 0,0:01:38.78,0:01:42.70,Default,,0000,0000,0000,,is just accepting a meeting invitation\Nthe minute it pops up in your calendar. Dialogue: 0,0:01:42.70,0:01:43.98,Default,,0000,0000,0000,,(Laughter) Dialogue: 0,0:01:43.98,0:01:47.64,Default,,0000,0000,0000,,It's an involuntary reflex — ding, \Nclick, bing — it's in your calendar, Dialogue: 0,0:01:47.64,0:01:50.94,Default,,0000,0000,0000,,"Gotta go, I'm already late \Nfor a meeting." (Laughter) Dialogue: 0,0:01:50.94,0:01:53.32,Default,,0000,0000,0000,,Meetings are important, right? Dialogue: 0,0:01:53.32,0:01:56.27,Default,,0000,0000,0000,,And collaboration is key to \Nthe success of any enterprise. Dialogue: 0,0:01:56.27,0:01:59.66,Default,,0000,0000,0000,,And a well-run meeting can yield \Nreally positive, actionable results. Dialogue: 0,0:01:59.66,0:02:01.42,Default,,0000,0000,0000,,But between globalization Dialogue: 0,0:02:01.42,0:02:03.74,Default,,0000,0000,0000,,and pervasive information technology, Dialogue: 0,0:02:03.74,0:02:05.41,Default,,0000,0000,0000,,the way that we work Dialogue: 0,0:02:05.41,0:02:08.64,Default,,0000,0000,0000,,has really changed dramatically \Nover the last few years. Dialogue: 0,0:02:08.64,0:02:11.84,Default,,0000,0000,0000,,And we're miserable. (Laughter) Dialogue: 0,0:02:11.84,0:02:15.38,Default,,0000,0000,0000,,And we're miserable not because the \Nother guy can't run a good meeting, Dialogue: 0,0:02:15.38,0:02:18.19,Default,,0000,0000,0000,,it's because of MAS, our \NMindless Accept Syndrome, Dialogue: 0,0:02:18.19,0:02:21.97,Default,,0000,0000,0000,,which is a self-inflicted wound. Dialogue: 0,0:02:21.97,0:02:27.12,Default,,0000,0000,0000,,Actually, I have evidence to prove\Nthat MAS is a global epidemic. Dialogue: 0,0:02:27.12,0:02:28.76,Default,,0000,0000,0000,,Let me tell you why. Dialogue: 0,0:02:28.76,0:02:33.04,Default,,0000,0000,0000,,A couple of years ago, I put a video \Non Youtube, and in the video, Dialogue: 0,0:02:33.04,0:02:36.23,Default,,0000,0000,0000,,I acted out every terrible \Nconference call you've ever been on. Dialogue: 0,0:02:36.23,0:02:37.89,Default,,0000,0000,0000,,It goes on for about five minutes, Dialogue: 0,0:02:37.89,0:02:41.08,Default,,0000,0000,0000,,and it has all the things that we \Nhate about really bad meetings. Dialogue: 0,0:02:41.08,0:02:44.43,Default,,0000,0000,0000,,There's the moderator who has \Nno idea how to run the meeting. Dialogue: 0,0:02:44.43,0:02:46.98,Default,,0000,0000,0000,,There are the participants who \Nhave no idea why they're there. Dialogue: 0,0:02:46.98,0:02:50.69,Default,,0000,0000,0000,,The whole thing kind of collapses\Ninto this collaborative train wreck. Dialogue: 0,0:02:50.69,0:02:53.11,Default,,0000,0000,0000,,And everybody leaves very angry. Dialogue: 0,0:02:53.11,0:02:54.90,Default,,0000,0000,0000,,It's kind of funny. Dialogue: 0,0:02:54.90,0:02:56.49,Default,,0000,0000,0000,,(Laughter) Dialogue: 0,0:02:56.49,0:02:58.64,Default,,0000,0000,0000,,Let's take a quick look. Dialogue: 0,0:02:58.64,0:03:02.46,Default,,0000,0000,0000,,(Video) Our goal today is to come to an \Nagreement on a very important proposal. Dialogue: 0,0:03:02.46,0:03:04.55,Default,,0000,0000,0000,,As a group, we need to decide if — Dialogue: 0,0:03:04.55,0:03:07.33,Default,,0000,0000,0000,,bloop bloop — Dialogue: 0,0:03:07.33,0:03:10.90,Default,,0000,0000,0000,,Hi, who just joined? Dialogue: 0,0:03:10.90,0:03:13.91,Default,,0000,0000,0000,,Hi, it's Joe. I'm working from home today. Dialogue: 0,0:03:13.91,0:03:15.80,Default,,0000,0000,0000,,(Laughter) Dialogue: 0,0:03:15.80,0:03:18.87,Default,,0000,0000,0000,,Hi, Joe. Thanks for \Njoining us today, great. Dialogue: 0,0:03:18.87,0:03:21.66,Default,,0000,0000,0000,,I was just saying, we have a lot of people \Non the call we'd like to get through, Dialogue: 0,0:03:21.66,0:03:23.29,Default,,0000,0000,0000,,so let's skip the roll call \N Dialogue: 0,0:03:23.29,0:03:25.96,Default,,0000,0000,0000,,and I'm gonna dive right in. Dialogue: 0,0:03:25.96,0:03:29.84,Default,,0000,0000,0000,,Our goal today is to come to an \Nagreement on a very important proposal. Dialogue: 0,0:03:29.84,0:03:32.40,Default,,0000,0000,0000,,As a group, we need to decide if — Dialogue: 0,0:03:32.40,0:03:33.70,Default,,0000,0000,0000,,bloop bloop — Dialogue: 0,0:03:33.70,0:03:35.16,Default,,0000,0000,0000,,(Laughter) Dialogue: 0,0:03:35.16,0:03:37.18,Default,,0000,0000,0000,,Hi, who just joined? Dialogue: 0,0:03:37.18,0:03:41.99,Default,,0000,0000,0000,,No? I thought I heard a beep. (Laughter) Dialogue: 0,0:03:41.99,0:03:43.63,Default,,0000,0000,0000,,Sound familiar? Dialogue: 0,0:03:43.63,0:03:45.61,Default,,0000,0000,0000,,Yeah, it sounds familiar \Nto me, too. Dialogue: 0,0:03:45.61,0:03:47.66,Default,,0000,0000,0000,,A couple of weeks after I put that online, Dialogue: 0,0:03:47.66,0:03:50.46,Default,,0000,0000,0000,,500,000 people in dozens of countries, Dialogue: 0,0:03:50.46,0:03:52.10,Default,,0000,0000,0000,,I mean dozens of countries, Dialogue: 0,0:03:52.10,0:03:53.29,Default,,0000,0000,0000,,watched this video. Dialogue: 0,0:03:53.29,0:03:56.64,Default,,0000,0000,0000,,And three years later, it's still getting \Nthousands of views every month. Dialogue: 0,0:03:56.64,0:03:58.61,Default,,0000,0000,0000,,It's close to about a million right now. Dialogue: 0,0:03:58.61,0:04:00.62,Default,,0000,0000,0000,,And in fact, some of the biggest\Ncompanies in the world, Dialogue: 0,0:04:00.62,0:04:02.53,Default,,0000,0000,0000,,companies that you've \Nheard of but I won't name, Dialogue: 0,0:04:02.53,0:04:06.42,Default,,0000,0000,0000,,have asked for my permission to use \Nthis video in their new-hire training Dialogue: 0,0:04:06.42,0:04:10.67,Default,,0000,0000,0000,,to teach their new employees how \Nnot to run a meeting at their company. Dialogue: 0,0:04:10.67,0:04:12.16,Default,,0000,0000,0000,,And if the numbers — Dialogue: 0,0:04:12.16,0:04:14.54,Default,,0000,0000,0000,,there are a million views and it's\Nbeing used by all these companies — Dialogue: 0,0:04:14.54,0:04:18.06,Default,,0000,0000,0000,,aren't enough proof that we have \Na global problem with meetings, Dialogue: 0,0:04:18.06,0:04:19.84,Default,,0000,0000,0000,,there are the many, many thousands Dialogue: 0,0:04:19.84,0:04:21.46,Default,,0000,0000,0000,,of comments posted online Dialogue: 0,0:04:21.46,0:04:23.65,Default,,0000,0000,0000,,after the video went up. Dialogue: 0,0:04:23.65,0:04:25.62,Default,,0000,0000,0000,,Thousands of people wrote things like, Dialogue: 0,0:04:25.62,0:04:27.48,Default,,0000,0000,0000,,"OMG, that was my day today!" Dialogue: 0,0:04:27.48,0:04:29.44,Default,,0000,0000,0000,,"That was my day every day!" Dialogue: 0,0:04:29.44,0:04:30.60,Default,,0000,0000,0000,,"This is my life." Dialogue: 0,0:04:30.60,0:04:31.53,Default,,0000,0000,0000,,One guy wrote, Dialogue: 0,0:04:31.53,0:04:33.07,Default,,0000,0000,0000,,"It's funny because it's true. Dialogue: 0,0:04:33.07,0:04:34.97,Default,,0000,0000,0000,,Eerily, sadly, depressingly true. Dialogue: 0,0:04:34.97,0:04:36.69,Default,,0000,0000,0000,,It made me laugh until I cried. Dialogue: 0,0:04:36.69,0:04:39.44,Default,,0000,0000,0000,,And cried. And I cried some more." Dialogue: 0,0:04:39.44,0:04:41.07,Default,,0000,0000,0000,,(Laughter) Dialogue: 0,0:04:41.07,0:04:42.53,Default,,0000,0000,0000,,This poor guy said, Dialogue: 0,0:04:42.53,0:04:47.61,Default,,0000,0000,0000,,"My daily life until \Nretirement or death, sigh." Dialogue: 0,0:04:47.61,0:04:49.01,Default,,0000,0000,0000,,These are real quotes Dialogue: 0,0:04:49.01,0:04:50.81,Default,,0000,0000,0000,,and it's real sad. Dialogue: 0,0:04:50.81,0:04:53.63,Default,,0000,0000,0000,,A common theme running through\Nall of these comments online Dialogue: 0,0:04:53.63,0:04:56.17,Default,,0000,0000,0000,,is this fundamental belief \Nthat we are powerless Dialogue: 0,0:04:56.17,0:04:58.08,Default,,0000,0000,0000,,to do anything other \Nthan go to meetings Dialogue: 0,0:04:58.08,0:05:00.45,Default,,0000,0000,0000,,and suffer through these \Npoorly run meetings Dialogue: 0,0:05:00.45,0:05:02.54,Default,,0000,0000,0000,,and live to meet another day. Dialogue: 0,0:05:02.54,0:05:05.68,Default,,0000,0000,0000,,But the truth is, we're \Nnot powerless at all. Dialogue: 0,0:05:05.68,0:05:08.78,Default,,0000,0000,0000,,In fact, the cure for MAS\Nis right here in our hands. Dialogue: 0,0:05:08.79,0:05:10.98,Default,,0000,0000,0000,,It's right at our fingertips, literally. Dialogue: 0,0:05:10.98,0:05:14.24,Default,,0000,0000,0000,,It's something that I call ¡No MAS! Dialogue: 0,0:05:14.24,0:05:16.47,Default,,0000,0000,0000,,(Laughter) Dialogue: 0,0:05:16.47,0:05:18.87,Default,,0000,0000,0000,,Which, if I remember my \Nhigh school Spanish, Dialogue: 0,0:05:18.87,0:05:21.66,Default,,0000,0000,0000,,means something like, \N"Enough already, make it stop!" Dialogue: 0,0:05:21.66,0:05:24.41,Default,,0000,0000,0000,,Here's how No MAS \Nworks. It's very simple. Dialogue: 0,0:05:24.41,0:05:27.61,Default,,0000,0000,0000,,First of all, the next time you \Nget a meeting invitation Dialogue: 0,0:05:27.61,0:05:30.45,Default,,0000,0000,0000,,that doesn't have a lot \Nof information in it at all, Dialogue: 0,0:05:30.45,0:05:32.29,Default,,0000,0000,0000,,click the tentative button! Dialogue: 0,0:05:32.29,0:05:34.74,Default,,0000,0000,0000,,It's okay, you're allowed, \Nthat's why it's there. Dialogue: 0,0:05:34.74,0:05:36.25,Default,,0000,0000,0000,,It's right next to the accept button. Dialogue: 0,0:05:36.25,0:05:39.85,Default,,0000,0000,0000,,Or the maybe button, or whatever button \Nis there for you not to accept immediately. Dialogue: 0,0:05:39.85,0:05:43.63,Default,,0000,0000,0000,,Then, get in touch with the person\Nwho asked you to the meeting. Dialogue: 0,0:05:43.63,0:05:46.22,Default,,0000,0000,0000,,Tell them you're very excited \Nto support their work, Dialogue: 0,0:05:46.22,0:05:48.23,Default,,0000,0000,0000,,ask them what the goal \Nof the meeting is, Dialogue: 0,0:05:48.23,0:05:51.92,Default,,0000,0000,0000,,and tell them you're interested in learning \Nhow you can help them achieve their goal. Dialogue: 0,0:05:51.92,0:05:53.84,Default,,0000,0000,0000,,And if we do this often enough, Dialogue: 0,0:05:53.84,0:05:55.18,Default,,0000,0000,0000,,and we do it respectfully, Dialogue: 0,0:05:55.18,0:05:57.22,Default,,0000,0000,0000,,people might start to be \Na little bit more thoughtful Dialogue: 0,0:05:57.22,0:05:59.68,Default,,0000,0000,0000,,about the way they put together\Nmeeting invitations. Dialogue: 0,0:05:59.68,0:06:02.53,Default,,0000,0000,0000,,And you can make more thoughtful \Ndecisions about accepting it. Dialogue: 0,0:06:02.53,0:06:05.79,Default,,0000,0000,0000,,People might actually start \Nsending out agendas. Imagine! Dialogue: 0,0:06:05.79,0:06:09.54,Default,,0000,0000,0000,,Or they might not have a conference call\Nwith 12 people to talk about a status Dialogue: 0,0:06:09.54,0:06:12.82,Default,,0000,0000,0000,,when they could just do a quick\Nemail and get it done with. Dialogue: 0,0:06:12.82,0:06:17.66,Default,,0000,0000,0000,,People just might start to change their \Nbehavior because you changed yours. Dialogue: 0,0:06:17.66,0:06:21.14,Default,,0000,0000,0000,,And they just might bring\Nyour chair back, too. (Laughter) Dialogue: 0,0:06:21.14,0:06:22.52,Default,,0000,0000,0000,,No MAS! Dialogue: 0,0:06:22.52,0:06:23.96,Default,,0000,0000,0000,,Thank you. Dialogue: 0,0:06:23.96,0:06:26.02,Default,,0000,0000,0000,,(Applause).