Return to Video

Why you should know how much your coworkers get paid

  • 0:01 - 0:03
    How much do you get paid?
  • 0:03 - 0:06
    Don't answer that out loud,
  • 0:06 - 0:08
    but put a number in your head.
  • 0:08 - 0:13
    Now, how much do you think the person
    sitting next to you gets paid?
  • 0:13 - 0:16
    Again, don't answer out loud.
  • 0:16 - 0:21
    At work, how much do you think
    the person sitting in the cubicle
  • 0:21 - 0:24
    or the desk next to you gets paid?
  • 0:24 - 0:25
    Do you know?
  • 0:25 - 0:27
    Should you know?
  • 0:27 - 0:31
    Notice, it's a little uncomfortable for me
    to even ask you those questions.
  • 0:31 - 0:35
    But admit it, you kind of want to know.
  • 0:35 - 0:39
    Most of us are uncomfortable with the idea
    of broadcasting our salary.
  • 0:39 - 0:40
    We're not supposed to tell our neighbors,
  • 0:40 - 0:44
    and we're definitely not supposed
    to tell our office neighbors.
  • 0:44 - 0:47
    The assumed reason is that if everybody
    knew what everybody got paid,
  • 0:47 - 0:49
    then all hell would break loose.
  • 0:49 - 0:51
    There'd be arguments, there'd be fights,
  • 0:51 - 0:54
    there might even be a few people who quit.
  • 0:54 - 0:58
    But what if secrecy is actually
    the reason for all that strife?
  • 0:58 - 1:01
    And what would happen if we
    removed that secrecy?
  • 1:01 - 1:05
    What if openness actually increased
    the sense of fairness and collaboration
  • 1:05 - 1:06
    inside a company?
  • 1:06 - 1:10
    What would happen if we had
    total pay transparency?
  • 1:10 - 1:12
    For the past several years,
    I've been studying
  • 1:12 - 1:14
    the corporate and entrepreneurial leaders
  • 1:14 - 1:18
    who question the conventional wisdom
    about how to run a company.
  • 1:18 - 1:21
    And the question of pay keeps coming up,
  • 1:21 - 1:25
    and the answers keep surprising.
  • 1:25 - 1:29
    It turns out that pay transparency,
    sharing salaries openly across a company,
  • 1:29 - 1:31
    makes for a better workplace
    for both the employee
  • 1:31 - 1:34
    and for the organization.
  • 1:34 - 1:37
    When people don't know how their pay
    compares to their peers,
  • 1:37 - 1:41
    they're more likely to feel underpaid
    and maybe even discriminated against.
  • 1:41 - 1:43
    Do you want to work at a place
    that tolerates the idea
  • 1:43 - 1:47
    that you feel underpaid
    or discriminated against?
  • 1:47 - 1:49
    But keeping salaries secret
    does exactly that,
  • 1:49 - 1:53
    and it's a practice as old
    as it is common,
  • 1:53 - 1:57
    despite the fact that in the United States
    the law protects an employee's right
  • 1:57 - 2:00
    to discuss their pay.
  • 2:00 - 2:03
    In one famous example from decades ago,
  • 2:03 - 2:04
    the management of Vanity Fair Magazine
  • 2:04 - 2:06
    actually circulated a memo entitled
  • 2:06 - 2:10
    "Forbidding discussion among
    employees of salary received."
  • 2:10 - 2:14
    Forbidding discussion among
    employees of salary received.
  • 2:14 - 2:16
    But that memo didn't
    sit well with everybody,
  • 2:16 - 2:18
    and New York literary figures
    Dorothy Parker,
  • 2:18 - 2:19
    Robert Benchley, and Robert Sherwood,
  • 2:19 - 2:22
    all writers in the Algonquin Round Table,
  • 2:22 - 2:24
    decided to stand up for transparency
  • 2:24 - 2:26
    and showed up for work the next day
  • 2:26 - 2:29
    with their salary written on signs
    hanging from their neck.
  • 2:29 - 2:31
    (Laughter)
  • 2:31 - 2:33
    Imagine showing up for work
    with your salary
  • 2:33 - 2:36
    just written across your chest
    for all to see.
  • 2:36 - 2:41
    But why would a company even want
    to discourage salary discussions?
  • 2:41 - 2:45
    Why do some people go along with it,
    while others revolt against it?
  • 2:45 - 2:49
    It turns out that in addition
    to the assumed reasons,
  • 2:49 - 2:52
    pay secrecy is actually a way
    to save a lot of money.
  • 2:52 - 2:55
    You see, keeping salaries secret
    leads to what economists call
  • 2:55 - 2:57
    "information asymmetry."
  • 2:57 - 3:00
    It's a situation where,
    in a negotiation,
  • 3:00 - 3:03
    one party has loads
    more information than the other.
  • 3:03 - 3:06
    And in hiring or promotion
    or annual raise discussions,
  • 3:06 - 3:10
    an employer can use that secrecy
    to save a lot of money.
  • 3:10 - 3:13
    Imagine how much better you
    could negotiate for a raise
  • 3:13 - 3:17
    if you knew everybody's salary.
  • 3:17 - 3:20
    Economists warn that information asymmetry
  • 3:20 - 3:22
    can cause markets to go awry.
  • 3:22 - 3:24
    Someone leaves a pay stub on the copier,
  • 3:24 - 3:27
    and suddenly everybody
    is shouting at each other.
  • 3:27 - 3:29
    In fact, they even warn
  • 3:29 - 3:31
    that information asymmetry
  • 3:31 - 3:34
    can lead to a total market failure.
  • 3:34 - 3:37
    And I think we're almost there,
    and here's why.
  • 3:37 - 3:43
    First, most employees have no idea
    how their pay compares to their peers.
  • 3:43 - 3:47
    In a 2015 survey of 70,000 employees,
  • 3:47 - 3:50
    two thirds of everyone who is paid
    at the market rate
  • 3:50 - 3:53
    said that they felt they were underpaid.
  • 3:53 - 3:56
    And of everybody who felt
    that they were underpaid,
  • 3:56 - 3:59
    60 percent said that they
    intended to quit,
  • 3:59 - 4:02
    regardless of where they were,
    underpaid, overpaid,
  • 4:02 - 4:04
    or right at the market rate.
  • 4:04 - 4:07
    If you were part of this survey,
    what would you say?
  • 4:07 - 4:08
    Are you underpaid?
  • 4:08 - 4:11
    Well wait, how do you even know,
  • 4:11 - 4:13
    because you're not
    allowed to talk about it?
  • 4:13 - 4:17
    Next, information asymmetry, pay secrecy,
  • 4:17 - 4:19
    makes it easier to ignore
  • 4:19 - 4:22
    the discrimination that's already
    present in the market today.
  • 4:22 - 4:26
    In a 2011 report from the Institute
    for Women's Policy Research,
  • 4:26 - 4:28
    the gender wage gap between men and women
  • 4:28 - 4:30
    was 23 percent.
  • 4:30 - 4:34
    This is where that 77 cents
    on the dollar comes from.
  • 4:34 - 4:36
    But in the Federal Government,
    where salaries are pinned
  • 4:36 - 4:39
    to certain levels and everybody knows
    what those levels are,
  • 4:39 - 4:41
    the gender wage gap shrinks to 11 percent,
  • 4:41 - 4:44
    and this is before controlling
    for any of the factors
  • 4:44 - 4:47
    that economists argue over
    whether or not to control for.
  • 4:47 - 4:50
    If we really want to close
    the gender wage gap,
  • 4:50 - 4:53
    maybe we should start
    by opening up the payroll.
  • 4:53 - 4:56
    If this is what total
    market failure looks like,
  • 4:56 - 5:00
    then openness remains the only way
    to ensure fairness.
  • 5:00 - 5:05
    Now, I realize that letting people know
    what you make might feel uncomfortable,
  • 5:05 - 5:07
    but isn't it less uncomfortable
    than always wondering
  • 5:07 - 5:09
    if you're being discriminated against,
  • 5:09 - 5:14
    or if you wife or your daughter
    or your sister is being paid unfairly?
  • 5:14 - 5:17
    Openness remains the best way
    to ensure fairness,
  • 5:17 - 5:20
    and pay transparency does that.
  • 5:20 - 5:23
    And that's why entrepreneurial leaders
    and corporate leaders
  • 5:23 - 5:26
    have been experimenting
    with sharing salaries for years.
  • 5:26 - 5:29
    Like Dane Atkinson: Dane
    is a serial entrepreneur
  • 5:29 - 5:33
    who started many companies
    in a pay secrecy condition,
  • 5:33 - 5:36
    and even used that condition
    to pay two equally qualified people
  • 5:36 - 5:38
    dramatically different salaries
  • 5:38 - 5:40
    depending on how well
    they could negotiate.
  • 5:40 - 5:44
    And Dane saw the strife that happened
    as a result of this.
  • 5:44 - 5:46
    So when he started
    his newest company, SumAll,
  • 5:46 - 5:50
    he committed to salary transparency
    from the beginning.
  • 5:50 - 5:52
    And the results have been amazing.
  • 5:52 - 5:54
    And in study after study,
  • 5:54 - 5:58
    when people know how they're being paid
    and how that pay compares to their peers,
  • 5:58 - 6:00
    they're more likely to work hard
    to improve their performance,
  • 6:00 - 6:02
    they're more likely to be engaged,
  • 6:02 - 6:04
    and they're less likely to quit.
  • 6:04 - 6:05
    That's why Dane's not alone.
  • 6:05 - 6:08
    From technology startups like Buffer
  • 6:08 - 6:11
    to the tens of thousands
    of employees at Whole Foods,
  • 6:11 - 6:15
    where not only is your salary available
    for everyone to see,
  • 6:15 - 6:18
    but the performance data
    for the store and for your department
  • 6:18 - 6:19
    is available on the company intranet
  • 6:19 - 6:22
    for all to see.
  • 6:22 - 6:25
    Now, pay transparency
    takes a lot of forms.
  • 6:25 - 6:26
    It's not one size fits all.
  • 6:26 - 6:29
    Some post their salaries for all to see.
  • 6:29 - 6:31
    Some only keep it inside the company.
  • 6:31 - 6:34
    Some post the formula for calculating pay,
  • 6:34 - 6:35
    and others post the pay levels
  • 6:35 - 6:37
    and affix everybody to that level.
  • 6:37 - 6:40
    So you don't have to make signs
    for all of your employees
  • 6:40 - 6:42
    to wear around the office.
  • 6:42 - 6:47
    And you don't have to be the only one
    wearing a sign that you made at home.
  • 6:47 - 6:50
    But we can all take greater steps
    towards pay transparency.
  • 6:50 - 6:54
    For those of you that have the authority
    to move forward towards transparency,
  • 6:54 - 6:56
    it's time to move forward,
  • 6:56 - 6:58
    and for those of you
    that don't have that authority,
  • 6:58 - 7:01
    it's time to stand up for your right to.
  • 7:01 - 7:04
    So how much do you get paid?
  • 7:04 - 7:07
    And how does that compare
    to the people you work with?
  • 7:07 - 7:09
    You should know,
  • 7:09 - 7:12
    and so should they.
  • 7:12 - 7:13
    Thank you.
  • 7:13 - 7:17
    (Applause)
Title:
Why you should know how much your coworkers get paid
Speaker:
David Burkus
Description:

more » « less
Video Language:
English
Team:
closed TED
Project:
TEDTalks
Duration:
07:29
  • you wife -> your wife

  • The typo at 5:09 was fixed on 11/27/16. "You wife" was changed to "your wife."

English subtitles

Revisions Compare revisions