Return to Video

Bitcoin. Sweat. Tide. Meet the future of branded currency.

  • 0:00 - 0:03
    So if I was to ask you
  • 0:03 - 0:04
    what the connection between
  • 0:04 - 0:07
    a bottle of Tide detergent and sweat was,
  • 0:07 - 0:09
    you'd probably think that's the easiest question
  • 0:09 - 0:12
    that you're going to be asked in Edinburgh all week.
  • 0:12 - 0:14
    But if I was to say that they're both examples
  • 0:14 - 0:18
    of alternative or new forms of currency
  • 0:18 - 0:21
    in a hyperconnected, data-driven global economy,
  • 0:21 - 0:25
    you'd probably think I was a little bit bonkers.
  • 0:25 - 0:27
    But trust me, I work in advertising.
  • 0:27 - 0:29
    (Laughter)
  • 0:29 - 0:31
    And I am going to tell you the answer,
  • 0:31 - 0:34
    but obviously after this short break.
  • 0:34 - 0:36
    So a more challenging question is one
  • 0:36 - 0:38
    that I was asked, actually, by one of our writers
  • 0:38 - 0:40
    a couple of weeks ago, and I didn't know the answer:
  • 0:40 - 0:42
    What's the world's best performing currency?
  • 0:42 - 0:44
    It's actually Bitcoin.
  • 0:44 - 0:46
    Now, for those of you who are may not be familiar,
  • 0:46 - 0:50
    Bitcoin is a crypto-currency, a virtual currency, synthetic currency.
  • 0:50 - 0:54
    It was founded in 2008 by this anonymous programmer
  • 0:54 - 0:57
    using a pseudonym Satoshi Nakamoto.
  • 0:57 - 0:59
    No one knows who or what he is.
  • 0:59 - 1:01
    He's almost like the Banksy of the Internet.
  • 1:01 - 1:05
    And I'm probably not going to do it proper service here,
  • 1:05 - 1:06
    but my interpretation of how it works is that
  • 1:06 - 1:09
    Bitcoins are released through this process of mining.
  • 1:09 - 1:12
    So there's a network of computers that are challenged
  • 1:12 - 1:14
    to solve a very complex mathematical problem
  • 1:14 - 1:17
    and the person that manages to solve it first gets the Bitcoins.
  • 1:17 - 1:18
    And the Bitcoins are released,
  • 1:18 - 1:21
    they're put into a public ledger called the Blockchain,
  • 1:21 - 1:24
    and then they float, so they become a currency,
  • 1:24 - 1:27
    and completely decentralized, that's the sort of
  • 1:27 - 1:29
    scary thing about this, which is why it's so popular.
  • 1:29 - 1:32
    So it's not run by the authorities or the state.
  • 1:32 - 1:34
    It's actually managed by the network.
  • 1:34 - 1:36
    And the reason that it's proved very successful
  • 1:36 - 1:40
    is it's private, it's anonymous, it's fast, and it's cheap.
  • 1:40 - 1:43
    And you do get to the point where there's some wild fluctuations with Bitcoin.
  • 1:43 - 1:46
    So in one level it went from something like 13 dollars
  • 1:46 - 1:49
    to 266, literally in the space of four months,
  • 1:49 - 1:51
    and then crashed and lost half of its value in six hours.
  • 1:51 - 1:53
    And it's currently around that kind of
  • 1:53 - 1:56
    110 dollar mark in value.
  • 1:56 - 1:59
    But what it does show is that it's sort of gaining ground,
  • 1:59 - 2:00
    it's gaining respectability.
  • 2:00 - 2:02
    You get services, like Reddit and Wordpress
  • 2:02 - 2:05
    are actually accepting Bitcoin as a payment currency now.
  • 2:05 - 2:07
    And that's sort of showing you that people
  • 2:07 - 2:10
    are actually placing trust in technology,
  • 2:10 - 2:12
    and it's sort of started to trump and disrupt
  • 2:12 - 2:14
    and interrogate traditional institutions
  • 2:14 - 2:17
    and how we think about currencies and money.
  • 2:17 - 2:19
    And that's not surprising, if you think about
  • 2:19 - 2:20
    the basket case that is the E.U.
  • 2:20 - 2:23
    I think there was a Gallup survey out recently
  • 2:23 - 2:25
    that said something like, in America,
  • 2:25 - 2:28
    trust in banks is at an all-time low, it's something like 21 percent.
  • 2:28 - 2:30
    And you can see here some photographs from London
  • 2:30 - 2:32
    where Barclays sponsored the city bike scheme,
  • 2:32 - 2:34
    and some activists have done some nice piece
  • 2:34 - 2:37
    of guerrilla marketing here and doctored the slogans.
  • 2:37 - 2:40
    "Sub-prime pedaling." "Barclays takes you for a ride."
  • 2:40 - 2:44
    These are the more polite ones I could share with you today.
  • 2:44 - 2:46
    But you get the gist, so you people have really started
  • 2:46 - 2:49
    to sort of lose faith in institutions.
  • 2:49 - 2:51
    There's a P.R. company called Edelman
  • 2:51 - 2:53
    that do this very kind of interesting survey every year
  • 2:53 - 2:57
    precisely around trust and what people are thinking.
  • 2:57 - 2:59
    And this is a global survey, so these numbers are global.
  • 2:59 - 3:01
    And what's interesting is that you can see that
  • 3:01 - 3:04
    sort of hierarchy is kind of having a bit of a wobble,
  • 3:04 - 3:06
    and it's all about heterarchical now,
  • 3:06 - 3:09
    so people trust people like themselves more
  • 3:09 - 3:12
    than they trust corporations and governments.
  • 3:12 - 3:14
    And if you look at these figures for the more developed markets
  • 3:14 - 3:17
    like U.K., Germany, and so on, they're actually much lower.
  • 3:17 - 3:18
    And I find that sort of scary.
  • 3:18 - 3:19
    People are actually trusting businesspeople
  • 3:19 - 3:23
    more than they're trusting governments and leaders.
  • 3:23 - 3:26
    So what's starting to happen, if you think about money,
  • 3:26 - 3:28
    if you sort of boil money down to an essence,
  • 3:28 - 3:33
    it is literally just an expression of value, an agreed value.
  • 3:33 - 3:34
    So what's happening now, in the digital age,
  • 3:34 - 3:37
    is that we can quantify value in lots of different ways
  • 3:37 - 3:39
    and do it more easily,
  • 3:39 - 3:42
    and sometimes the way that we quantify those values,
  • 3:42 - 3:44
    it makes it much easier
  • 3:44 - 3:48
    to create new forms and valid forms of currency.
  • 3:48 - 3:51
    In that context, you can see that networks like Bitcoin
  • 3:51 - 3:55
    suddenly start to make a bit more sense.
  • 3:55 - 3:58
    So if you think we're starting to question
  • 3:58 - 4:00
    and disrupt and interrogate what money means,
  • 4:00 - 4:03
    what our relationship with it is, what defines money,
  • 4:03 - 4:07
    then the ultimate extension of that is,
  • 4:07 - 4:09
    is there a reason for the government to be in charge
  • 4:09 - 4:11
    of money anymore?
  • 4:11 - 4:13
    So obviously I'm looking at this through a marketing prism,
  • 4:13 - 4:15
    so from a brand perspective,
  • 4:15 - 4:19
    brands literally stand or fall on their reputations.
  • 4:19 - 4:21
    And you think about reputation has now become a currency.
  • 4:21 - 4:23
    You know, reputations are built on trust,
  • 4:23 - 4:26
    consistency, transparency.
  • 4:26 - 4:29
    So if you've actually decided that you trust a brand,
  • 4:29 - 4:31
    you want a relationship, you want to engage with the brand,
  • 4:31 - 4:34
    you're already kind of participating in lots of new forms
  • 4:34 - 4:36
    of currency.
  • 4:36 - 4:38
    So you think about loyalty.
  • 4:38 - 4:40
    Loyalty essentially is a micro-economy.
  • 4:40 - 4:43
    You think about rewards schemes, air miles.
  • 4:43 - 4:45
    The Economist said a few years ago that
  • 4:45 - 4:49
    there are actually more unredeemed air miles in the world
  • 4:49 - 4:52
    than there are dollar bills in circulation.
  • 4:52 - 4:55
    You know, when you are standing in line in Starbucks,
  • 4:55 - 4:58
    30 percent of transactions in Starbucks on any one day
  • 4:58 - 5:01
    are actually being made with Starbucks star points.
  • 5:01 - 5:02
    So that's a sort of Starbucks currency
  • 5:02 - 5:04
    staying within its ecosystem.
  • 5:04 - 5:07
    And what I find interesting is that Amazon
  • 5:07 - 5:10
    has recently launched Amazon coins.
  • 5:10 - 5:13
    So admittedly it's a currency at the moment that's purely for the Kindle.
  • 5:13 - 5:16
    So you can buy apps and make purchases within those apps,
  • 5:16 - 5:18
    but you think about Amazon,
  • 5:18 - 5:20
    you look at the trust barometer that I showed you
  • 5:20 - 5:23
    where people are starting to trust businesses,
  • 5:23 - 5:25
    especially businesses that they believe in and trust
  • 5:25 - 5:27
    more than governments.
  • 5:27 - 5:29
    So suddenly, you start thinking,
  • 5:29 - 5:30
    well Amazon potentially could push this.
  • 5:30 - 5:32
    It could become a natural extension,
  • 5:32 - 5:33
    that as well as buying stuff --
  • 5:33 - 5:36
    take it out of the Kindle -- you could buy books, music,
  • 5:36 - 5:41
    real-life products, appliances and goods and so on.
  • 5:41 - 5:43
    And suddenly you're getting Amazon, as a brand,
  • 5:43 - 5:45
    is going head to head with the Federal Reserve
  • 5:45 - 5:47
    in terms of how you want to spend your money,
  • 5:47 - 5:49
    what money is, what constitutes money.
  • 5:49 - 5:53
    And I'll get you back to Tide, the detergent now,
  • 5:53 - 5:54
    as I promised.
  • 5:54 - 5:57
    This is a fantastic article I came across in New York Magazine,
  • 5:57 - 6:00
    where it was saying that drug users across America
  • 6:00 - 6:02
    are actually purchasing drugs
  • 6:02 - 6:04
    with bottles of Tide detergent.
  • 6:04 - 6:06
    So they're going into convenience stores,
  • 6:06 - 6:08
    stealing Tide,
  • 6:08 - 6:10
    and a 20 dollar bottle of Tide
  • 6:10 - 6:15
    is equal to 10 dollars of crack cocaine or weed.
  • 6:15 - 6:17
    And what they're saying, so some criminologists
  • 6:17 - 6:18
    have looked at this and they're saying, well, okay,
  • 6:18 - 6:21
    Tide as a product sells at a premium.
  • 6:21 - 6:23
    It's 50 percent above the category average.
  • 6:23 - 6:27
    It's infused with a very complex cocktail of chemicals,
  • 6:27 - 6:29
    so it smells very luxurious and very distinctive,
  • 6:29 - 6:31
    and, being a Procter and Gamble brand,
  • 6:31 - 6:35
    it's been supported by a lot of mass media advertising.
  • 6:35 - 6:37
    So what they're saying is that drug users are consumers too,
  • 6:37 - 6:39
    so they have this in their neural pathways.
  • 6:39 - 6:41
    When they spot Tide, there's a shortcut.
  • 6:41 - 6:44
    They say, that is trust. I trust that. That's quality.
  • 6:44 - 6:47
    So it becomes this unit of currency,
  • 6:47 - 6:49
    which the New York Magazine described
  • 6:49 - 6:52
    as a very oddly loyal crime wave, brand-loyal crime wave,
  • 6:52 - 6:55
    and criminals are actually calling Tide "liquid gold."
  • 6:55 - 6:57
    Now, what I thought was funny was the reaction
  • 6:57 - 6:59
    from the P&G spokesperson.
  • 6:59 - 7:01
    They said, obviously tried to dissociate themselves from drugs,
  • 7:01 - 7:04
    but said, "It reminds me of one thing
  • 7:04 - 7:08
    and that's the value of the brand has stayed consistent." (Laughter)
  • 7:08 - 7:10
    Which backs up my point and shows he didn't even
  • 7:10 - 7:12
    break a sweat when he said that.
  • 7:12 - 7:15
    So that brings me back to the connection with sweat.
  • 7:15 - 7:17
    In Mexico, Nike have a run a campaign recently
  • 7:17 - 7:19
    called, literally, Bid Your Sweat.
  • 7:19 - 7:20
    So you think about,
  • 7:20 - 7:22
    these Nike shoes have got sensors in them,
  • 7:22 - 7:23
    or you're using a Nike FuelBand
  • 7:23 - 7:26
    that basically tracks your movement, your energy,
  • 7:26 - 7:28
    your calorie consumption.
  • 7:28 - 7:30
    And what's happening here, this is where you've actually
  • 7:30 - 7:33
    elected to join that Nike community. You've bought into it.
  • 7:33 - 7:35
    They're not advertising loud messages at you,
  • 7:35 - 7:37
    and that's where advertising has started to shift now
  • 7:37 - 7:40
    is into things like services, tools and applications.
  • 7:40 - 7:43
    So Nike is literally acting as a well-being partner,
  • 7:43 - 7:46
    a health and fitness partner and service provider.
  • 7:46 - 7:48
    So what happens with this is they're saying, "Right,
  • 7:48 - 7:50
    you have a data dashboard. We know how far you've run,
  • 7:50 - 7:53
    how far you've moved, what your calorie intake, all that sort of stuff.
  • 7:53 - 7:56
    What you can do is, the more you run, the more points you get,
  • 7:56 - 7:59
    and we have an auction where you can buy Nike stuff
  • 7:59 - 8:03
    but only by proving that you've actually used the product to do stuff."
  • 8:03 - 8:05
    And you can't come into this. This is purely
  • 8:05 - 8:07
    for the community that are sweating
  • 8:07 - 8:09
    using Nike products. You can't buy stuff with pesos.
  • 8:09 - 8:14
    This is literally a closed environment, a closed auction space.
  • 8:14 - 8:18
    In Africa, you know, airtime has become
  • 8:18 - 8:20
    literally a currency in its own right.
  • 8:20 - 8:22
    People are used to, because mobile is king,
  • 8:22 - 8:25
    they're very, very used to transferring money,
  • 8:25 - 8:27
    making payments via mobile.
  • 8:27 - 8:29
    And one of my favorite examples from a brand perspective
  • 8:29 - 8:31
    going on is Vodafone, where, in Egypt,
  • 8:31 - 8:34
    lots of people make purchases in markets
  • 8:34 - 8:36
    and very small independent stores.
  • 8:36 - 8:38
    Loose change, small change is a real problem,
  • 8:38 - 8:40
    and what tends to happen is you buy a bunch of stuff,
  • 8:40 - 8:41
    you're due, say,
  • 8:41 - 8:44
    10 cents, 20 cents in change.
  • 8:44 - 8:46
    The shopkeepers tend to give you things like an onion
  • 8:46 - 8:48
    or an aspirin, or a piece of gum,
  • 8:48 - 8:50
    because they don't have small change.
  • 8:50 - 8:52
    So when Vodafone came in and saw this problem,
  • 8:52 - 8:53
    this consumer pain point, they created
  • 8:53 - 8:55
    some small change which they call Fakka,
  • 8:55 - 8:57
    which literally sits and is given
  • 8:57 - 8:59
    by the shopkeepers to people,
  • 8:59 - 9:02
    and it's credit that goes straight onto their mobile phone.
  • 9:02 - 9:04
    So this currency becomes credit, which again,
  • 9:04 - 9:06
    is really, really interesting.
  • 9:06 - 9:08
    And we did a survey that backs up the fact that,
  • 9:08 - 9:10
    you know, 45 percent of people
  • 9:10 - 9:13
    in this very crucial demographic in the U.S.
  • 9:13 - 9:15
    were saying that they're comfortable using
  • 9:15 - 9:18
    an independent or branded currency.
  • 9:18 - 9:19
    So that's getting really interesting here,
  • 9:19 - 9:22
    a really interesting dynamic going on.
  • 9:22 - 9:23
    And you think, corporations
  • 9:23 - 9:26
    should start taking their assets and thinking of them
  • 9:26 - 9:28
    in a different way and sort of trading them.
  • 9:28 - 9:31
    And you think, is it much of a leap?
  • 9:31 - 9:34
    It seems farfetched, but when you think about it,
  • 9:34 - 9:37
    in America in 1860,
  • 9:37 - 9:41
    there were 1,600 corporations issuing banknotes.
  • 9:41 - 9:44
    There were 8,000 kinds of notes in America.
  • 9:44 - 9:45
    And the only thing that stopped that,
  • 9:45 - 9:48
    the government controlled four percent of the supply,
  • 9:48 - 9:49
    and the only thing that stopped it
  • 9:49 - 9:51
    was the Civil War breaking out,
  • 9:51 - 9:54
    and the government suddenly wanted to take control of the money.
  • 9:54 - 9:58
    So government, money, war, nothing changes there, then.
  • 9:58 - 10:01
    So what I'm going to ask is, basically,
  • 10:01 - 10:03
    is history repeating itself?
  • 10:03 - 10:07
    Is technology making paper money feel outmoded?
  • 10:07 - 10:09
    Are we decoupling money from the government?
  • 10:09 - 10:12
    You know, you think about, brands are starting to fill the gaps.
  • 10:12 - 10:16
    Corporations are filling gaps that governments can't afford to fill.
  • 10:16 - 10:18
    So I think, you know, will we be standing on stage
  • 10:18 - 10:22
    buying a coffee -- organic, fair trade coffee -- next year
  • 10:22 - 10:25
    using TED florins or TED shillings?
  • 10:25 - 10:27
    Thank you very much.
  • 10:27 - 10:29
    (Applause)
  • 10:29 - 10:34
    Thank you. (Applause)
Title:
Bitcoin. Sweat. Tide. Meet the future of branded currency.
Speaker:
Paul Kemp-Robertson
Description:

Currency -- the bills and coins you carry in your wallet and in your bank account -- is founded on marketing, on the belief that banks and governments are trustworthy. Now, Paul Kemp-Robertson walks us through a new generation of currency, supported by that same marketing … but on behalf of a private brand. From Nike Sweat Points to bottles of Tide (which are finding an unexpected use in illegal markets), meet the non-bank future of currencies.

more » « less
Video Language:
English
Team:
closed TED
Project:
TEDTalks
Duration:
10:51

English subtitles

Revisions Compare revisions