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meetings-archive.debian.net/.../Status_report_of_the_Debian_Printing_team.webm

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    Welcome to the only talk of this time span
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    I am glad that I am the only one talking
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    and I hope I will somewhat interesting [laughs]
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    That's a very good honour to be the only one talking
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    I just wanted to do a status report of the Debian Printing team
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    because it's been quite a long time, I've been working on this part of Debian
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    and I've tried to attract people into helping me for printing in the last years
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    and it hasn't really worked.
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    So I'll just do another attempt and see what that gives
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    and hopefully give you some insight on how the whole thing works
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    A little introduction about me;
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    I'm a Swiss guy, I was basically grown up with computers
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    If you followed my talk from last year,
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    I showed you some of the Swiss computers back then
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    and some Motorola 68k Swiss-specific stuff that I was basically born with.
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    I am currently working at Liip, CH.
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    It's a Swiss company that has websites
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    and I'm working there as an eLearning specialist,
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    webapp backender and sysadmin.
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    Whatever that means.
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    Towards Debian, I've been translating things
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    at the Ubuntu site since 2005,
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    maintaining packages since 2009.
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    I've been a developer since 2011
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    and I've been maintaining some packages since then.
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    That's not the most interesting part of the talk
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    so let's go forward.
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    This session's intent is to present the state of the Debian printing stack,
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    its evolution until today, the leftover work
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    and also how I got trapped into maintaining that part of Debian.
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    I mean, I don't have a particular interest in printers
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    but, yeah.
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    How you can help!
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    So let's dive into the past
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    If you have questions, just raise your hand and interrupt me
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    Don't feel shy
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    It started in June 2010, I adopted foomatic-filters
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    because it was severely outdated
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    There was no upload for a year, missing 5 new upstream releases
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    We were lagging severely behind Ubuntu
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    and the maintainer was quasi-MIA
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    Typical case for adopting a package some months before the freeze.
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    I was kind of looking for things to help the freeze out
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    and this was broken on my machine,
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    that's were the trap was working me first.
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    It just made it into Squeeze because I did the upload
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    3 hours after the freeze was suprise announced at the DebConf then
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    So I managed to get it through, somehow.
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    But that was the only package I was maintaining there for Squeeze
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    Then in July, I sent this Request For Comments
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    for forming a printing task force
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    to various mailing lists
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    the cups maintainers list, et cetera
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    to see if it was possible to gather some people
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    around maintaining the whole printing stack under a team umbrella
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    because before that it was just sets of packages
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    maintained by individuals on their own side of debian
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    This thing was kind of working
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    but as soon as people went MIA
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    or just had other interests then the packages were rotting.
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    Then I started integrating the Ubuntu delta into Debian
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    because Ubuntu apparently had more need than Debian
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    to have a working printing infrastructure then.
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    and they had been fixing this stuff on their site.
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    It's interesting to take a look at the Ubuntu delta
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    in the first place, why there was one.
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    One argument for that is that the updates were not proposed
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    back to Debian at all
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    No patches to enter to the bug tracker
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    no other was than just looking at the packages in Ubuntu
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    and seeing there were updates there
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    so I should maybe take the patches back
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    but there was no upward communication.
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    On the other hand, the packages were not getting
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    any or much attention in Debian, either.
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    No one was actually taking a look at this diff
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    and making sure that things were working.
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    It was working for some parts but there were many bugs still.
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    But it's still free software
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    so patches were sitting there
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    you had a nice link from the PTS to get one big patch
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    you could apply to the Debian package
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    and you could just integrate that.
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    The patches were available.
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    It was not that bad.
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    The work started at the beginning of the Wheezy cycle
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    around 2010 or 2011
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    by basically adopting new packages
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    and polishing the Ubuntu changes
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    like taking one change at a time
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    making one clean commit out of that
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    and uploading releases one after another
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    integrating new upstream releases
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    and all good, no?
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    Well, not exactly
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    because the dependency stack was at that time a little complicated, so to say.
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    because every package was liking against its dependencies
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    and some of the drivers had been promoted to the print server task.
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    So the print server task was pulling like, hplip and gutenprint
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    but not other drivers for some reason
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    and it was pulling cups
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    and cups was pulling poppler
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    and then, yes, that basically.
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    You can go on the wiki page to revise history
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    but basically that was what was there when I was cleaning up the stack.
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    I started discussing the thing on the list
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    and we were like 2 or 3 and many people were agreeing with the thing
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    but I was not many for doing the thing [laughs]
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    So I started cleaning up the dust
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    renaming the drivers,
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    now all printer drivers are namespaced somehow
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    they all start with the same binary name
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    reworking the dependency tree
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    making sure you have a printer-driver-all that just recommends all available
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    drivers that the print task can depend on.
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    So, by default you get all available free software drivers
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    just in case you might want to install a printer.
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    There is this pyppd,
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    that is a compressor that would take the pdd files
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    and turn them into an xz compressed python script
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    that will uncompress itself into pdds
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    that basically allow disk space reduction of 80%
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    That was written during a Google Summer of Code
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    and I just wrote the dh wrapper around that to automate that for the printing
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    packages
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    so if you put the ppd files in the right place
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    and run that tool, it will just do the compression
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    and replacement and removing in the right place.
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    We have moved all of the packages to git
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    because some of them were in no VCS
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    some of them were in SVN
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    I don't we had any in CVS
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    but moving to git was a good thing
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    in collab-maint by then because I didn't have the interest in making a proper
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    team namespace
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    I wondered if it was easier just to put everything there
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    and what might happen is that someone would be interested in putting patches.
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    That didn't happen.
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    We hijacked the debian-printing list,
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    because no one was using that
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    and it was totally logical to use that
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    as a maintainer list, to have everything in the same place.
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    and cleaning out dependencies, apparently that was twice on the slide.
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    During that time, we managed to package all known free software drivers.
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    There were some laying around that were not packaged,
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    some that were a little complicated to package.
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    I tried to search through OpenPrinting and whatever
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    and find some others that were not packaged
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    that were maybe supporting one or two printers.
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    I wondered, it was probably good to have them in Debian anyway
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    could be useful to one or two users.
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    Consolidated the foomatic packaging
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    and caught back on upstream versions.
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    I think in wheezy we had most of that.
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    But there's still cups.
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    cups is like the thing you don't really want to touch when you do printing
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    because that is the complicated part,
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    everything else is just drivers, filters and small programs
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    It's easy when you start packaging,
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    small things in different languages
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    It's funny.
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    But cups is a little frightening.
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    So I wondered, cups is one big thing
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    and it has an Apple upstream,
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    it's not really the thing you want to touch.
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    cups is not really known for the super whatever free software friendly.
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    The wheezy freeze was upcoming and cups hadn't seen uploads for a year
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    so I started fixing one thing after another
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    and I started uploading NMUs
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    I ended up doing 16 NMUs in a row
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    Not every NMU got the freeze exception request
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    but almost all of them
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    So for each of the NMUs, there was a discussion
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    with the release team all of the changes that would enter wheezy.
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    Yeah, that.
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    In 2013, cups was especially made complicated
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    by the fact there was no public VCS.
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    There used to be an SVN but it was down for some reason.
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    There also used to be a public bug tracker,
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    but it was down for some reason.
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    The few contacts I had with Apple
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    was just over private mails
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    because they had no mailing lists,
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    or it was closed or it was down.
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    So not exactly the upstream you are very fine working with
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    It's just a black-hole, you get a new tarball
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    No changes, you get a Changelog, but you don't get the individual changes
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    and of course the package back then had no test suite working, no autopkgtest
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    So, yeah, that.
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    But finally after doing 16 NMUs, I thought to myself,
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    Yeah, what does that mean? The real maintainer would not get back to
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    uploading that for the stable release so I might as well just update
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    and we'll see what happens.
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    So apparently the trap worked.
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    I ended up with one more big package, that's cups.
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    So where do we stand now?
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    If you run sid, you probably have most packages
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    that are in there are the most recent upstream version.
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    In the last year, we moved from collab-maint to printing
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    because it's now easier because now I'm a DD
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    so I could easily create a new alioth group
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    and we thought it's also easier to see who was actually still in the team.
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    We sent out the mail to various persons that had contributed and asked them to
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    request the membership in alioth
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    The ones that are just MIA don't request and they're not members
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    So that the list on alioth is somewhat relevant
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    We kind of managed to maintain the bug flow at a reasonable level.
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    I started, there was like 400 bugs and now we are around 300
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    but that means also that the new bugs are addressed within a reasonable delay,
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    somehow.
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    So now, the FLOSS drivers are in Debian
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    There was a new one, I think 3 months ago,
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    some guy did a driver for 2 or 3 Brother printers
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    that just works currently.
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    So we packaged that and it's in Debian.
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    Also the Ubuntu diff is kept minimal
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    we've integrated some of the Ubuntu specific changes
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    into the Debian packaging just to avoid have them creating a new diff
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    or maintaining a diff over time.
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    We could do that easily with dpkg-vendor for example
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    The package is the same,
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    just at build-time it will do different things
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    So for example, the default pdf page is different
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    and the two pages are in the Debian package
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    but when you build it on Ubuntu you get the Ubuntu page.
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    It has the advantage that the Ubuntu
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    employees don't have to maintain that patch over time
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    We manage to get the diff to zero, sometimes
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    Sometimes, you just see a peak in Ubuntu
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    because they want to be to faster than the music
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    and they do their stuff.
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    That's the bugs for all printing packages
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    it's not that bad.
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    I had to do actual work, for my work
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    in July and August it rose a little.
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    For cups, as you might have noticed if you're googling it now
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    we've gone from 1.5.3 in Squeeze
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    to 1.7.5, now in Jessie.
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    So it's two minor upstream releases
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    with quite a lot of changes
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    and I think we packaged all intermediate versions
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    and it's not bold to say that Wheezy will release with a minor version of 1.7
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    I mean Jessie, yes. Thank you.
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    I'm getting old!
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    We've enabled the full testsuite
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    so lots of patches within the testsuite
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    but not for disabling things, mostly for ignoring things in the error logs
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    because cups' testsuite will count the number of errors in its error log
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    so you have to take things out so that the count always matches
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    autopkgtest is basically printing to /dev/null
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    but we test that this continues to work when other parts of the archive change
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    so printing to /dev/null works
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    Good news!
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    We've patched in the systemd socket activation and activity timeout
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    The socket activation was originally from Lennart
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    and then changed by Gentoo to not have that mandatory,
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    because Gentoo also has sysvinit
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    where Red Hat just has systemd so they don't have an option at runtime
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    to either activate or deactive the socket activation
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    So it's a mix of the Red Hat patch and the Gentoo patch
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    plus cleaning, of course.
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    The activity timeout was from Ubuntu
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    Basically now in sid if you run systemd, or upstart
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    after 30 seconds of not doing anything the cups server will shutdown itself
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    and doesn't do anything and when you print something or access the web
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    interface over the 6631 port, it just launches itself in a part of second
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    and prints and then after 30 seconds shuts down again.
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    As for upstream, we have regular good and constructive contact
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    with upstream.
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    They have again a public VCS, bugs repository
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    so we can actually communicate on the public place
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    and have the various changes also as individual units
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    so it's quite easier then.
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    As for the constructive contacts,
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    I also have good private emails with Mike
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    Michael Sweet from Apple
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    about this GnuTLS vs OpenSSL discussion
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    we had in debian-devel some months ago
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    because GnuTLS introduced some incompatibilities
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    So I thought we could just build against OpenSSL
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    No problem, cups has the GPL 2 exception
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    and it was rightly pointed out that every package
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    that uses libcups2 also needs the GPL 2 exception for OpenSSL.
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    So it wasn't really possible.
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    So we had that discussion and actually
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    upstream was interested in finding a solution
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    eventually patching in another SSL library
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    if that would help the Linux distributors
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    It was kind of surprising to me that Apple would be doing that
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    but they were! I must say, so that's good.
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    Now we dropped the OpenSSL and it just builds the latest GnuTLS version
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    The Linux Foundation still needs to maintain several things
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    that got dropped from cups
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    That is one drawback of having cups owned by Apple is that
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    they basically dropped everything that was not interesting for them.
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    So they want to just make sure you can print on Apple certified printers
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    and the rest is left up the community.
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    So the Linux Foundation took over the cups filters
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    and the cups broadcasting management,
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    so you can announcement between cups servers
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    to get the queues in your local queue, et cetera
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    So that's taken over by the Linux Foundation
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    I'm thankful they do that job
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    I'm happy I don't have to do it myself
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    because it probably wouldn't work
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    and Till Kamppeter is working with them making that happen,
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    so I'm glad he does and thank you.
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    We also have some people helping,
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    I would like to thank Brian Potkin in particular
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    for being precise, tireless and helpful
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    I don't know if he is at DebConf
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    but he's been participating on the list quite a lot
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    for tracking down some bugs
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    reporting some useful bugs
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    preparing some patches also.
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    That's been useful.
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    You might have seen from the list of packages
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    we also have packages that I don't maintain myself
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    but that are also in the Debian Printing team;
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    we have Jonas for ghostscript and IJS,
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    c2050 by Marco,
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    cups-bjnp by Joe,
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    min12xxw by Stefan
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    and tea4cups by Mike.
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    Those packages don't move very often,
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    but when they do we have updates.
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    So it's good.
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    In other parts of the stack, we still have hplip
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    that is maintained indepedently by Mark Purcell.
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    That also gets updated regularly so it's fine.
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    and cups-pdf by Martin-Ăric
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    which is apparently working too.
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    So thanks!
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    For the future; scoping the problem,
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    non-free plague and some incoming challenges.
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    The problem of printing is that it's still a must-be of our world.
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    When you discuss with people some people say cups is really shit,
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    we could just drop that from the default installation.
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    Well you know, people still print
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    The non-paper world is probably in the advertisement
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    but it's not there at all.
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    Printing when it works is boring,
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    it just has to work.
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    But when it doesn't, it's really annoying.
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    So it's that type of technical challenge that
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    you will only get complaints when it doesn't
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    and when it does everyone is happy, no bugs, nothing, it just works.
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    And that's fine.
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    On the other hand, printing is damn complex.
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    Printer manufacturers come up with new protocols every 3 months basically.
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    They can even change printing protocols
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    within the same product suite, for some reason.
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    You get different IPP versions, PCL support
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    different memory requirements
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    now you can directly feed PDFs to printers
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    but the printers will sometimes fail
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    because the internal PDF rendering will fail for some reason
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    so you have to circumvent that in the printer drivers
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    You also have different sending protocols,
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    AirPrint, the Google cloud print is coming,
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    we have now IPP over USB for some printers
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    It's like an ever changing landscape for printing
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    It's a thing we've been doing for years
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    and it's still changing for some reason.
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    It's complex also because it takes any format as input;
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    you can print images, Word documents, PDFs, PostScript
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    and you have to make sure that's transformed to whatever
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    the printer is ready to get.
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    Sometimes that's PostScript, sometimes that's PDF,
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    sometimes it's a raw whatever, sometimes it's a bitstream.
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    So we have complex chains
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    and one of the biggest problems is that when a user has a problem,
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    the probability is 1 that you don't have the printer.
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    I mean, I have one printer at home
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    I test it when I do new uploads
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    and I just print the test page and that works
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    but when a guy has a problem on a printer, I don't have it.
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    So it's quite hard to reproduce.
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    There's still IP in the drivers
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    We have full manufacturer suites that have no acceptable FLOSS support.
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    I'll do some fingerpointing now.
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    I hope this is not video-taped.
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    Oh shit.
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    We've had this project from Debian France
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    they were basically offering books for people
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    that would be happy to contribute to something
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    and I mentored two guys to take a look at what Brother is doing with the drivers
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    I invite you to go there, the documentation is quite extensive
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    and they tried to see how we could package that even in non-free
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    just to consolidate the thing and have a somewhat clean dump of files
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    even in non-free so that we could install that
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    instead of downloading a 2002 .deb, that has no debsums
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    But the web page layout changed in the middle of the project.
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    They just revamped the website.
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    So we had a crawler that would get the various drivers and it just changed
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    completely, in the middle of the project.
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    For some printers you have two different versions
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    Either for SI or imperial units.
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    Because, I don't know, the printers has different physical size
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    or I don't know.
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    You have C-shell all over the place,
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    I don't think we have any valid C-shell interpreter yet in Debian
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    For many drivers, there is no co-installation possible
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    because they used the same named files with different contents
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    in the same place
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    So you need a different file with the same name, the same place
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    for two different printers.
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    So basically you can even print to one or the other
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    but not to two at the same time.
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    It still uses printcap, that's been deprecated
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    since at least Etch, I didn't check
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    but something very old.
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    There are a lot of bugs all over the place
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    it's loads and loads of shell code that would unpack
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    parts of PPD files to generate files to put in other places,
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    download things from the Internet...
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    A whole load of crap, frankly.
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    But we should not only finger point at Brother
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    at Samsung they are doing exactly the same, or worse
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    I didn't take a look at that precisely
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    but the Brother project was quite frightening
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    and I don't think we will ever do something useful there.
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    I don't know if that's, I don't know.
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    [??]: I seem to remember a Samsung printer driver installer
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    from some years back
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    that would require applications printing
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    to run as root
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    setuid flag on certain applications so it might be used for printing.
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    [Didier]: I'm not surprised.
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    That's the dark corner we don't to see.
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    There are free drivers that work quite well
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    and there are a whole lot of things in the dark corner
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    that, you don't want to buy these printers
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    because there's no way to make them work reasonably
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    unless you download a some very very rare old Debian package,
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    fix the debsums inside and something like that.
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    For Jessie, new things:
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    ghostscript moved to AGPL,
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    that makes some people very happy.
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    so what we'll probably do is upload the latest non-AGPL version
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    and have that in Jessie
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    and we'll probably see what happens then
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    because we release soon and it's quite a complex problem
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    we won't have time to fix that before.
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    So, we'll move some versions up
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    but not to the latest upstream version.
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    Apparently we're the only ones to care,
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    all the other distributions have uploaded the AGPL version and it's there.
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    CUPS 2.0 is around the corner,
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    we hope it will get there by the end of the year.
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    It introduces upstream systemd support,
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    TLS certificate validation,
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    maybe it's time for us to do that!
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    They moved to OpenSSL support
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    and many OSX enhancements,
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    whatever that is useful for us.
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    Expect 2.0~beta1 in experimental in the next weeks/months,
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    we'll see.
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    So what you can do.
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    Frankly, I'm getting bored by all that.
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    It's been years now, I've been maintaining the printing stack.
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    Not exactly alone, but for some parts quite alone.
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    It's true to say that I've got quite a lot of
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    collaboration with Ubuntu to make that work.
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    There are many things that I just have to
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    patch back into Debian and it just works
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    but it's sometimes a little boring to do that all alone.
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    I'm glad others are helping in the team
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    but for the most part, particularly cups,
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    it's not that easy.
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    But it's not too complicated, believe me.
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    Trust me!
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    One point is, I'm very bad at motivating people
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    or documenting the processes.
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    For example the Teams page on the wiki,
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    I probably edited it twice, once in 2010
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    and once last year for the printing BoF
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    and it's still sitting there with not many updates
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    So someone motivated by processes documentation should jump on the ship
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    and do some stuff there.
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    This talk was an attempt at motivating people, at least
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    So we'll see if that works.
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    On the long-term;
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    what we need is move drivers writers bascially
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    because there are tons of printers that come out
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    that don't get full support and that people use, basically
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    and the problem is not making sure everyone can buy the printer they want
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    people will have printers they have there and they want that to work
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    and it doesn't.
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    So we need people to actually write drivers for printers.
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    We need more bug triagers,
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    that they become wanna-maintainers, hopefully.
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    and less bugs, pretty please.
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    We can achieve less bugs two ways;
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    by fixing more bugs or by introducing less bugs.
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    So maybe we should do the two.
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    That's all from my little Debian Printing stack status.
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    If you have questions, I am happy to try to answer them.
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    Otherwise, I think we can all move to dinner!
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    [Wookey]: I'm a bit interested in printing
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    because we have lots of corporate printing
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    which doesn't work because it's all run for Windows people.
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    So the poor Linux people are thoroughly ignored
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    and in fact if we print to the printers, they tend to crash!
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    Which is a bit sad
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    and people complain that the printers are very unreliable
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    and actually it's us [laughs]
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    There's a fifty percent chance of things exploding
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    But what I haven't been able to find is
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    where do people that have to worry about corporate installations hang out?
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    I couldn't find anywhere to ask questions
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    because our IT people go:
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    "We don't know how it's supposed to work in Linux-world,
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    we have no fucking idea.
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    Please tell us what to do and we'll do that"
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    and I don't know anything about printing,
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    or who to ask, or where to go.
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    Is there a place?
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    There must be lots of people who have big installations
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    and there must be some people who understand how this works
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    [Didier]: The debian-printing list is not that much use
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    it gets the automated mails from the maintainers mails
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    so we could drop that if people started to use that.
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    That would be one option, I think you should look into
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    OpenPrinting and if no list exists there
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    they should probably create one.
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    I think they have one, they have summits
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    and they have meetings for whatever printing related-
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    [Wookey]: Somewhere on the OpenPrinting site,
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    would be a good place then?
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    [Didier]: Yes, I think.
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    [??]: Hi, I was just wondering if you would comment on-
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    What's your perspective on backports things like that.
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    So once we go stable, how do you see supporting the printing stack
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    for 2 years/5 years, however long stable's going to be out there.
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    [Didier]: There are two answers for that;
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    one is, there's quite a lot of security work to do for stable already
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    and we had a, I think, privilege escalation in stable.
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    So we had to revamped the whole configuration system in stable, for cups,
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    during the wheezy cycle.
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    So that kind of takes the time that would be allocated for backports.
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    The other answer is, patches welcome!
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    So I didn't do backports for wheezy yet,
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    just because I had enough on my plate for sid.
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    But I would happily help anyone wanting to prepare backports
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    I think it shouldn't be too hard.
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    cups is probably buildable right away.
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    [??]: So that's cups, how about drivers?
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    [Didier]: Same.
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    If anyone's interested I could just help making sure it happens.
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    It's unlikely I would do it myself.
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    [??]: Thank you.
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    [Ben]: Do new drivers typically depend on a new version of cups?
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    [Didier]: Usually not, because they build against libcups2
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    but libcups2 is kind of ABI stable, since years
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    So it shouldn't be too much.
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    [Ben]: So the missing hardware support, is as I understand it
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    always considered an important bug
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    and worthy of a stable update.
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    So that means that if you wanted to, you could update drivers,
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    add new drivers, in stable.
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    For hardware enablement.
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    [Didier]: That's interesting, yeah.
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    [Ben]: I also had a question about drivers, which is
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    typically when I plug into a new printer,
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    I get a list of possible drivers
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    possibly limited to the exact model, or not.
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    But there always seems to be more than one option per model.
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    I assume that because there are multiple collections of drivers
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    in the package.
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    How, as a user, supposed to decide which of those to use?
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    [Didier]: Trial and attempt? [laughs]
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    I mean, for some printers you get a recommended version
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    from foomatic that has this parenthesis recommended thing.
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    You should just pick that one.
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    I think we also mostly have multiple drivers per printer
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    because sometimes for a single printer,
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    depending on where in the world it was
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    it would work better or worse with different printer drivers.
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    The one database that we use for that is foomaticdb
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    That is maintained on the OpenPrinting website
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    Where exactly you should report bugs isn't exactly clear,
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    also for me, so I should clarify that.
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    [Ben]: I've never selected a driver and found that it didn't work
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    So as far as I'm concerned you're doing fine there.
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    It's simply because, having been presented with a choice,
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    I don't know what the difference would be.
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    [Didier]: Was that on the cups web interface?
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    [Ben]: Yes.
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    [Didier]: I think there the selection isn't very smart
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    but when I think that you use python-cups or one of the
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    GNOME or KDE frontends,
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    you have a little less options, I think.
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    But that's more frontend work, than whatever cups related
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    but I don't have a better answer, now. [laughs]
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    Any other questions?
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    [Wookey]: Kind of following on from what Ben said
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    I'd been under the impression that those were different ways of talking to the
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    printer
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    because there are always 17 ways of talking to any given printer
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    So I kind of thought that those were all different flavours
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    But again, it's extremely unclear.
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    Do I want foomatic-thingy or hplip-thingy or somethingelse-thingy?
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    I just say, you try one and usually it works
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    and you go, "I can sit here and try all 17
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    but I don't know whether that's good."
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    And sometimes there's the interface to printer you have to specify
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    so our fancy printer in the office has 81 different ways of talking to it
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    and you go, "I don't want to try all those!"
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    The 4 I've tried all make it crash!
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    [Didier]: Just need one that works!
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    [Wookey]: Exactly.
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    There seems to be a very small number of people that understand this stuff
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    There's Till and maybe 3 other people somewhere.
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    [Didier]: Yeah.
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    [Wookey]: Right.
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    [Didier]: We should talk more to Till! [laughs]
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    He's making most of that work on the Ubuntu site.
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    I think, as a Canonical employee.
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    [Wookey]: I vaguely gathered that the cups browsing thing has disappeared
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    upstream
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    So we're keeping it in a Debian and Ubuntu, while we can.
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    Is that right?
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    [Didier]: Yes.
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    Basically using a zeroconf/avahi thing.
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    [Wookey]: That's how Apple want it to work
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    but especially in a big office, that doesn't work at all
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    because you're on different network segments
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    [Didier]: One thing that was dropped and that hasn't been reintroduced
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    on OpenPrinting, is the LDAP support.
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    It used to be in cups, that's now removed.
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    It was used in big corporations that had
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    like, an LDAP list of printers.
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    Instead of listening to the noise of all printers
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    announcing themselves on a network.
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    And we regularly get users asking,
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    the latest one was,
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    "The browsing daemon has 10% CPU,
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    is that because I have 100 printers at my office?"
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    Well, yes! [laughs]
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    I don't have the capacity of recoding that anyway
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    If a big corporation wants to get LDAP support,
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    they should make LDAP support!
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    [Wookey]: Fix it, yeah.
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    [Didier]: But I'm open to integrating that as a Debian patch
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    if that helps, but can't really fix that myself.
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    [Wookey]: If I had any time I would like to help you with printing.
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    But I have too many hats already, so I'm not promising anything!
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    [Didier]: Yeah, thank you.
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    [Wookey]: Mostly so I could actually print stuff,
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    without having to run Windows in a VM.
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    Which in practice is how I printed my stuff to get here!
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    [Didier]: Yeah, it's bad.
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    Actually, one thing that geeks like us should know
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    is how to pick the correct printer when you buy one
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    [Wookey]: Yeah, my home printers all work fine.
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    The cups browsing works, stuff prints,
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    it's all lovely.
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    It's when you go to work that the whole things a disaster
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    [Didier]: Yah.
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    [??]: Which manufacturers should we prefer?
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    [laughter]
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    [Didier]: I'm not paid by any of these, but HP printers mostly work fine
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    Either through hplip or other things.
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    That's baseline, I would say.
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    Others work too! [laughs]
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    If anyone has contacts at Brother,
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    tell them to contact me and we'll manage something
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    and recommend some good practices for modern printing
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    if you know, because that's not an acceptable way
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    of providing Linux support, I think.
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    Anyway, other questions?
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    Everyone's hungry.
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    Good, thank you very much.
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    [applause]
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Title:
Video Language:
English
Team:
Debconf
Project:
2014_debconf14

English subtitles

Incomplete

Revisions