It’s all about active listening. This means to listen with your full attention by being in the moment, to listen with your eyes by reading the person’s body language, and most importantly, to listen with your heart so that the other person feels understood. Sometimes what the other person says does not match what they mean. It comes down to three tips – 1. Listen with your attention. 2. Listen with your eyes. 3. Listen with your heart.

Stephen O’Keefe’s humorous and inspiring TEDx talk will help you listen better to connect with others. Stephen grew up deaf and doesn’t understand why people who can hear, don’t use their ears. Find out more about Stephen O’Keefe at www.stephenokeefe.net

This talk was given at a TEDx event using the TED conference format but independently organized by a local community. Learn more at http://ted.com/tedx