1 00:00:00,000 --> 00:00:03,090 (KR Information Design Lab The Tablet Newspaper: A vision for the Future) 2 00:00:03,090 --> 00:00:06,446 (Copyright 1994 Knight-Ridder, Inc) [Printing noise] 3 00:00:06,446 --> 00:00:11,510 [Off voice, female] For more than 500 years, ink printed on paper has been the best medium 4 00:00:11,510 --> 00:00:15,490 for delivering written information. 5 00:00:15,490 --> 00:00:20,199 But as the world becomes increasingly digital, all that is changing. 6 00:00:20,199 --> 00:00:25,199 Here, at the Knight-Ridder information Design Lab in Boulder, Colorado, 7 00:00:25,199 --> 00:00:31,169 a team of journalists, designers, technologists and researchers 8 00:00:31,169 --> 00:00:35,850 is putting together the tools that will take today's newspaper into the electronic age. 9 00:00:35,850 --> 00:00:38,630 [Roger Fidler] We will have the interactive graphic now. 10 00:00:38,630 --> 00:00:43,360 So, when you click on the graphical animate on the front page, or you click on the story 11 00:00:43,360 --> 00:00:48,620 [off voice] Roger Fidler established the lab for Knight-Ridder in the Fall of 1992. 12 00:00:48,620 --> 00:00:51,350 Today, he serves as its director. 13 00:00:51,350 --> 00:00:55,930 [Fidler] All human communication systems are undergoing a transformation -- 14 00:00:55,930 --> 00:00:57,700 from one form to another. 15 00:00:57,700 --> 00:01:03,080 And that's all being brought about by emergent technologies and by cultural changes. 16 00:01:03,080 --> 00:01:09,680 Now, several years ago, I coined the word "mediamorphosis" to describe this transformation. 17 00:01:09,680 --> 00:01:12,100 Newspapers are certainly going through that now, 18 00:01:12,100 --> 00:01:17,760 but all forms of media that we know today will be transformed over the next 10, 15 years. 19 00:01:17,760 --> 00:01:23,870 [off voice, male] The transforming inventions are of course the computer and digital telecommunications, 20 00:01:23,870 --> 00:01:30,870 We're finding that our capacity to be able to process and deliver information 21 00:01:31,430 --> 00:01:34,970 through information superhighways and computer systems, 22 00:01:34,970 --> 00:01:40,409 are increasing in efficiency and they're resulting in reduced costs for publishing. 23 00:01:41,409 --> 00:01:45,710 I do believe that for the first time, we're going to begin seeing an alternative to ink on paper. 24 00:01:46,570 --> 00:01:50,280 It may be difficult to conceptualize, the idea of digital paper, 25 00:01:50,280 --> 00:01:53,080 but in fact, we believe that that's what's going to happen. 26 00:01:53,080 --> 00:01:55,860 [Fidler] IDL is a media think-tank: 27 00:01:55,860 --> 00:02:01,496 we bring people to the lab to give us more insights into the developments of technologies 28 00:02:01,496 --> 00:02:05,530 and particularly, digital technologies and digital communication. 29 00:02:05,530 --> 00:02:09,789 Our role is to investigate the opportunities that may be there for newspaper companies 30 00:02:09,789 --> 00:02:11,290 over the next few years 31 00:02:11,290 --> 00:02:16,080 and to also try to develop a long-range vision of where the newspaper industry is headed 32 00:02:16,080 --> 00:02:18,270 over the next 5, 10, 20 years. 33 00:02:19,131 --> 00:02:21,371 [Off voice, female] An important part of this evolution 34 00:02:21,371 --> 00:02:24,056 is the emergence of the electronic tablet. 35 00:02:24,810 --> 00:02:29,773 This device is under development at consumer electronics companies around the world. 36 00:02:30,189 --> 00:02:33,111 Tablets will be a whole new class of computer. 37 00:02:33,111 --> 00:02:35,530 They'll weigh under two pounds. 38 00:02:35,530 --> 00:02:37,260 They'll be totally portable. 39 00:02:37,260 --> 00:02:41,320 They'll have a clarity of screen display comparable to ink on paper. 40 00:02:41,813 --> 00:02:46,693 They'll be able to blend text, video, audio and graphics together. 41 00:02:47,201 --> 00:02:50,427 And they'll be part of our daily lives around the turn of this century. 42 00:02:51,412 --> 00:02:54,398 We may still use computers to create information, 43 00:02:54,398 --> 00:03:00,349 but we'll use the tablet to interact with information: reading, watching, listening. 44 00:03:00,349 --> 00:03:03,530 [Fidler] Our goal here, at the Information Design Lab, 45 00:03:03,530 --> 00:03:08,250 is to develop the appropriate interfaces and appropriate technologies, 46 00:03:08,250 --> 00:03:14,988 so that when we actually do produce electronic editions of newspapers for these tablets, 47 00:03:15,687 --> 00:03:21,002 that we could hand it to you and you would immediately know how to use the .... [check] 48 00:03:21,002 --> 00:03:22,450 because it looks familiar to you. 49 00:03:22,450 --> 00:03:25,877 In fact, what we are doing is building a bridge of familiarity. 50 00:03:25,893 --> 00:03:31,860 When we talk about human communication systems, what we discover throughout history 51 00:03:31,860 --> 00:03:36,583 is that they have evolved and new forms tend to take on 52 00:03:36,584 --> 00:03:40,093 many of the characteristics of older forms for some period of time. 53 00:03:40,623 --> 00:03:44,915 Over time, of course, they do evolve and take on their own characteristics. 54 00:03:44,915 --> 00:03:48,220 I believe the same thing will happen in our transition 55 00:03:48,220 --> 00:03:53,620 from ink on paper to digital forms of newspapers and magazines and books. 56 00:03:53,620 --> 00:03:59,562 But in the beginning, they will retain many of the familiar characteristics of print products today. 57 00:04:00,584 --> 00:04:02,220 And I think that's absolutely essential. 58 00:04:02,758 --> 00:04:06,094 We don't want to have to issue people manuals to read their newspaper. 59 00:04:06,525 --> 00:04:10,278 You already know how to read a newspaper, you know how to turn pages, pull out a section, 60 00:04:10,278 --> 00:04:12,988 find things that are interesting to you. 61 00:04:12,988 --> 00:04:18,369 We can enhance that with electronic technology and make it much more useful 62 00:04:18,369 --> 00:04:19,880 and add value to it. 63 00:04:20,710 --> 00:04:24,189 But we believe we have to build a bridge of familiarity first, 64 00:04:24,758 --> 00:04:29,570 to get us from the ink on paper product into the digital world. 65 00:04:29,570 --> 00:04:34,070 [Off voice, female] Let's take a closer look at the Information Design Lab's vision 66 00:04:34,070 --> 00:04:36,606 of the electronic newspaper of the future. 67 00:04:37,175 --> 00:04:40,530 On first glance, it looks just like a printed newspaper. 68 00:04:40,945 --> 00:04:46,066 In fact, you can browse stories and turn pages just as you would on paper. 69 00:04:46,836 --> 00:04:50,347 But if a story interests you, you can read it more deeply. 70 00:04:50,839 --> 00:04:54,000 Suppose this story about Bosnia catches your attention. 71 00:04:54,461 --> 00:04:57,616 Just touch the text, and the full story appears. 72 00:04:58,262 --> 00:05:02,229 What you read is no longer limited to the physical constraints 73 00:05:02,229 --> 00:05:04,740 of the printing press and production process. 74 00:05:05,293 --> 00:05:10,047 A story is edited for content and completeness, not for news ..... [check] 75 00:05:10,493 --> 00:05:14,897 And the tablet newspaper extends communication beyond the written word. 76 00:05:15,897 --> 00:05:18,546 Touch the map, and it comes alive, 77 00:05:18,562 --> 00:05:22,340 using the tools of sound and animation to tell the story. 78 00:05:22,340 --> 00:05:25,614 [Off voice, male] To understand the land divisions proposed today, 79 00:05:25,614 --> 00:05:30,038 one must look at how the diverse cultures of the Balkans, recently, were part of Yugoslavia, 80 00:05:30,514 --> 00:05:33,349 which formerly held a prominent position in Central Europe. 81 00:05:34,364 --> 00:05:37,306 [Off voice, female] Access to information concerns everyone. 82 00:05:37,753 --> 00:05:42,902 This vision of an electronic newspaper lets its readers move beyond physical barriers. 83 00:05:43,625 --> 00:05:48,994 If you can't read small type, enlarge it until the type size feels comfortable for you. 84 00:05:50,692 --> 00:05:56,153 Tablet newspapers can also combine video and audio clips with written stories. 85 00:05:58,340 --> 00:06:03,539 For example, in this sports story, sound bites and instant replays mean 86 00:06:03,539 --> 00:06:06,169 you don't have to worry about missing that exciting play. [subs for the sports comment marked [check] from here to 6:47 are guess work: someone who knows baseball should revise them] 87 00:06:06,169 --> 00:06:07,432 [off voice, male] The whole play is gone. [check] 88 00:06:08,924 --> 00:06:10,741 It's close in the air [check] 89 00:06:10,741 --> 00:06:12,661 it might be .... the score [check] 90 00:06:12,691 --> 00:06:15,085 but underneath, he's got a great arm [check] 91 00:06:15,085 --> 00:06:19,302 Here comes the rudder here comes the draw, they got him! [check] 92 00:06:19,302 --> 00:06:21,021 he never got to the plate [check] 93 00:06:21,021 --> 00:06:22,231 [Woman] Hey, look at this! 94 00:06:24,401 --> 00:06:26,676 [Male voice]... swing the bat here, the double play is gone [check] 95 00:06:28,168 --> 00:06:32,255 [off voice other male] It goes in the air, it might ... the score batting underneath [check] 96 00:06:32,486 --> 00:06:36,372 [Off voice, female] And unlike television, you can watch it as many time as you want, 97 00:06:36,372 --> 00:06:40,176 or slow the video down to look at just one frame. 98 00:06:41,130 --> 00:06:46,591 [off voice, some male] ... strikes the baseball, and ... is gone down and that is how... [check] 99 00:06:47,083 --> 00:06:50,894 [Off voice, female] The tablet paper even flags items of special interest to you. 100 00:06:51,494 --> 00:06:55,460 We've included a personal profile page where you can tell the newspaper 101 00:06:55,460 --> 00:06:58,656 to find ads or stories that match your interests. 102 00:06:59,287 --> 00:07:02,297 You can see an index of the entire newspaper 103 00:07:02,297 --> 00:07:05,720 with items that match your special interests highlighted, 104 00:07:06,550 --> 00:07:10,415 turn to a set of abstracts that match your personal profile, 105 00:07:12,323 --> 00:07:16,458 and jump from the index or the abstract to the full story. 106 00:07:17,673 --> 00:07:21,383 But moving to a new form doesn't mean you should give up anything, 107 00:07:21,859 --> 00:07:25,909 including the ability to save and share pieces of the newspaper. 108 00:07:26,756 --> 00:07:32,050 Just like the printed form, with the tablet newspaper, you can clip and save articles, 109 00:07:32,050 --> 00:07:34,472 or send them electronically to a friend. 110 00:07:35,041 --> 00:07:38,160 You can do all this without using a manual, 111 00:07:38,160 --> 00:07:41,553 because everyone already understands how a newspaper works. 112 00:07:42,892 --> 00:07:46,316 One of the things that helps readers navigate through the newspaper 113 00:07:46,316 --> 00:07:48,523 is its familiar look and feel. 114 00:07:48,523 --> 00:07:53,609 We know how to find everything in our newspaper, it's the one we read everyday. 115 00:07:53,609 --> 00:07:58,801 Retaining that look and feel is very important, because people don't buy generic news. 116 00:07:58,801 --> 00:08:02,269 They buy a specific newspaper with a branded identity. 117 00:08:03,223 --> 00:08:05,800 [Fidler] For most people, a newspaper is like a friend. 118 00:08:05,800 --> 00:08:08,609 It's somebody you know, you have come to trust. 119 00:08:08,609 --> 00:08:13,300 Over the last 15 years, there have been many attempts to develop electronic newspapers 120 00:08:13,300 --> 00:08:17,319 and many of the technologists who have been pursuing these objectives 121 00:08:17,934 --> 00:08:20,319 assume that information is simply a commodity 122 00:08:20,319 --> 00:08:23,459 and people really don't care where that information comes from 123 00:08:23,489 --> 00:08:26,669 as long as it matches their set of personal interests. 124 00:08:27,515 --> 00:08:29,380 I disagree with that view. 125 00:08:29,380 --> 00:08:32,018 People recognize the newspapers they subscribe to. 126 00:08:32,018 --> 00:08:34,959 They don't even have to see the name on the name plate. 127 00:08:34,959 --> 00:08:40,129 If it is on a news stand, they immediately recognize the New York Times 128 00:08:40,129 --> 00:08:41,740 or the Wall Street Journal or Philadelphia Inquirer. 129 00:08:42,371 --> 00:08:46,125 And it's also true for the local newspapers in small towns. 130 00:08:46,786 --> 00:08:50,850 And there is a loyalty attached to those - those names. 131 00:08:50,850 --> 00:08:54,910 When you buy that newspaper and you go to the newspaper, you know how it's organized. 132 00:08:54,910 --> 00:08:56,350 It feels comfortable to you. 133 00:08:56,350 --> 00:09:00,517 [Off voice, female] Advertising is an important of the Knight-Ridder model. 134 00:09:00,533 --> 00:09:03,460 It helps underwrite the cost of the newspaper, 135 00:09:03,460 --> 00:09:09,153 making the news accessible to everyone -- plus, people like advertising. 136 00:09:09,153 --> 00:09:12,882 It's a part of the local information package and at times, 137 00:09:12,882 --> 00:09:15,371 it can be as important as the news itself. 138 00:09:15,740 --> 00:09:19,402 Most people want to know what's on sale this week at the department store, 139 00:09:19,402 --> 00:09:21,986 and they want to clip the Sunday coupons. 140 00:09:22,740 --> 00:09:26,458 The tablet newspaper takes advertising to new dimensions, 141 00:09:26,458 --> 00:09:30,017 making the ad more useful to readers who are interested in it, 142 00:09:30,017 --> 00:09:33,315 without annoying readers who aren't at all interested in it. 143 00:09:33,992 --> 00:09:38,070 Just as you can go deeper into a story, you can go deeper into an ad. 144 00:09:39,009 --> 00:09:43,272 Plus, the tablet has two-way communication's capability. 145 00:09:43,272 --> 00:09:46,290 So you can buy and sell electronically, 146 00:09:46,290 --> 00:09:47,379 make reservations, 147 00:09:47,379 --> 00:09:50,040 or request more information. 148 00:09:50,040 --> 00:09:54,955 [Fidler] Well, you have to think of ads somewhat differently in electronic publishing. 149 00:09:55,494 --> 00:09:59,495 In a sense, the are very much like a shopping center. 150 00:10:00,356 --> 00:10:05,181 In the print model, we find that, you know, you have a surface 151 00:10:05,181 --> 00:10:08,766 and it's a two-dimensional world, so what you see is what you get. 152 00:10:09,212 --> 00:10:11,959 The advertiser presents their image or their sale 153 00:10:11,959 --> 00:10:18,119 but requires you then, after you've seen the ad, to go do something later with it. 154 00:10:18,119 --> 00:10:22,549 In the electronic world, we're really dealing with a three dimensional world. 155 00:10:22,549 --> 00:10:26,559 The advertising on the surface pages that you browse, just like a newspaper today, 156 00:10:26,559 --> 00:10:30,175 are in a sense, the store front window. 157 00:10:30,730 --> 00:10:34,546 If I'm interested in that ad and want to know more, 158 00:10:34,546 --> 00:10:37,339 it's simply a matter of touching that ad, 159 00:10:37,339 --> 00:10:43,098 and at that point, I go through an electronic doorway into the advertiser's space. 160 00:10:43,098 --> 00:10:49,660 And in that space might be a video clip for 15 or 20 seconds, sort of a TV commercial, 161 00:10:49,660 --> 00:10:50,519 but I'm in control. 162 00:10:51,226 --> 00:10:55,360 [Off voice, female] The tablet makes information 100% accessible. 163 00:10:55,360 --> 00:10:57,186 It goes where you go. 164 00:10:57,816 --> 00:11:01,960 If you don't want to read the paper, the tablet can read the stories to you. 165 00:11:01,960 --> 00:11:03,537 [woman driver] Read story. 166 00:11:04,230 --> 00:11:09,015 [Speech-to-text] Geneva. Adopting the language and locale of a bygone diplomatic era... 167 00:11:09,015 --> 00:11:12,156 [Off voice, female] And you can get your news anywhere. 168 00:11:12,156 --> 00:11:17,369 We envision kiosks that would download your publications onto electronic cards 169 00:11:17,369 --> 00:11:19,244 that go inside the tablet. 170 00:11:21,075 --> 00:11:24,868 So if you're doing business in Miami but your home town is Denver, 171 00:11:24,868 --> 00:11:28,429 you can still get your local paper delivered every morning. 172 00:11:28,429 --> 00:11:33,449 [Fidler] This is one of the most exciting places to be in the newspaper industry today. 173 00:11:33,449 --> 00:11:38,100 This is where, I think, we're going to play a role in changing - changing history. 174 00:11:38,100 --> 00:11:45,568 And the people that we have here, in our laboratory are creative, energetic, 175 00:11:45,568 --> 00:11:49,529 and very concerned about the newspaper industry itself 176 00:11:49,529 --> 00:11:54,649 and how to build on the strength of the industry rather simply restarting all over again. 177 00:11:55,387 --> 00:11:59,309 There are many people who believe that newspapers are dinosaurs 178 00:11:59,309 --> 00:12:04,228 and that they are going to become the "road kill" on the information super-highway 179 00:12:04,228 --> 00:12:05,701 in a not too distant future. 180 00:12:06,563 --> 00:12:08,822 We believe exactly the opposite. 181 00:12:08,822 --> 00:12:15,369 We believe that newspapers, in fact, can evolve into a new form of media 182 00:12:15,369 --> 00:12:19,813 that blends the old familiar aspects of a newspaper 183 00:12:20,398 --> 00:12:22,910 with the new technologies that are emerging, 184 00:12:22,910 --> 00:12:29,689 so that you have the ability to read and browse and scan, as we do today, 185 00:12:30,658 --> 00:12:35,319 but at the same time, being able to interact with the newspaper, 186 00:12:35,319 --> 00:12:38,529 to interact with advertisers through your newspaper 187 00:12:38,529 --> 00:12:41,380 in ways that are not possible in print media today. 188 00:12:43,681 --> 00:12:47,361 (Presented by Knight-Ridder, Inc.) 189 00:12:48,178 --> 00:12:50,488 (Producer Brian Doubleday) 190 00:12:51,070 --> 00:12:54,039 (Script Teresa A. Martin) 191 00:12:54,890 --> 00:12:57,486 (Camera Brad Wallace) 192 00:12:58,509 --> 00:13:01,612 (Editor Izzie Jimenez) 193 00:13:02,626 --> 00:13:05,276 (Off-line Editor Lily Gabriel) 194 00:13:06,271 --> 00:13:08,643 (Associate Producers Deborah Fellner Bill Skeet) 195 00:13:09,756 --> 00:13:13,515 (Thanks to KRT News In Motion - National Junior College Athletic Association) 196 00:13:13,515 --> 00:13:15,023 (Clarion Harvest House, Boulder, Colorado) 197 00:13:15,511 --> 00:13:20,029 (Executive Producer Teresa A. Martin)