0:00:00.693,0:00:04.924 When you grow up in a developing country[br]like India, as I did, 0:00:05.754,0:00:11.107 you instantly learn to get more value[br]from limited resources 0:00:11.107,0:00:15.237 and find creative ways to reuse[br]what you already have. 0:00:16.127,0:00:20.005 Take Mansukh Prajapati,[br]a potter in India. 0:00:20.435,0:00:25.977 He has created a fridge[br]made entirely of clay 0:00:25.977,0:00:28.275 that consumes no electricity. 0:00:28.275,0:00:32.130 He can keep fruits and vegetables[br]fresh for many days. 0:00:32.130,0:00:36.680 That's a cool invention, literally. 0:00:36.680,0:00:40.906 In Africa, if you run out of[br]your cell phone battery, don't panic. 0:00:40.906,0:00:43.920 You will find some[br]resourceful entrepreneurs 0:00:43.920,0:00:46.565 who can recharge your [br]cell phone using bicycles. 0:00:46.565,0:00:48.698 And since we are in South America, 0:00:48.698,0:00:51.842 let's go to Lima in Peru, 0:00:51.842,0:00:54.466 a region with high humidity 0:00:54.466,0:00:59.230 that receives only one inch[br]of rainfall each year. 0:00:59.230,0:01:06.124 An engineering college in Lima[br]designed a giant advertising billboard 0:01:06.124,0:01:12.787 that absorbs air humidity[br]and converts it into purified water, 0:01:12.787,0:01:17.664 generating over 90 liters[br]of water every day. 0:01:17.664,0:01:19.751 The Peruvians are amazing. 0:01:19.751,0:01:24.432 They can literally create[br]water out of thin air. 0:01:24.432,0:01:26.476 For the past seven years, 0:01:26.476,0:01:30.252 I have met and studied[br]hundreds of entrepreneurs 0:01:30.252,0:01:36.840 in India, China, Africa and South America,[br]and they keep amazing me. 0:01:36.840,0:01:40.041 Many of them did not go to school. 0:01:40.041,0:01:43.517 They don't invent stuff in big R&D labs. 0:01:43.517,0:01:46.550 The street is the lab. 0:01:47.480,0:01:49.059 Why do they do that? 0:01:49.059,0:01:52.526 Because they don't have the kind[br]of basic resources we take for granted, 0:01:52.526,0:01:54.367 like capital and energy, 0:01:54.367,0:01:57.315 and basic services[br]like healthcare and education 0:01:57.315,0:02:00.958 are also scarce in those regions. 0:02:00.958,0:02:06.945 When external resources are scarce,[br]you have to go within yourself 0:02:06.945,0:02:10.905 to tap the most abundant[br]resource, human ingenuity, 0:02:10.905,0:02:17.700 and use that ingenuity to find clever ways[br]to solve problems with limited resources. 0:02:17.700,0:02:21.986 In India, we call it Jugaad. 0:02:21.986,0:02:24.162 Jugaad is a Hindi word 0:02:24.162,0:02:30.190 that means an improvised fix,[br]a clever solution born in adversity. 0:02:30.190,0:02:34.824 Jugaad solutions are not[br]sophisticated or perfect, 0:02:34.824,0:02:37.623 but they create more value at lower cost. 0:02:38.353,0:02:41.812 For me, the entrepreneurs[br]who will create Jugaad solutions 0:02:41.812,0:02:43.786 are like alchemists. 0:02:43.786,0:02:47.849 They can magically transform[br]adversity into opportunity, 0:02:47.849,0:02:53.350 and turn something of less value[br]into something of high value. 0:02:53.350,0:03:00.318 In other words, they mastered the art[br]of doing more with less, 0:03:00.318,0:03:05.287 which is the essence of frugal innovation. 0:03:05.287,0:03:10.917 Frugal innovation is the ability [br]to create more economic and social value 0:03:10.917,0:03:14.277 using fewer resources. 0:03:14.277,0:03:20.104 Frugal innovation is not about making do;[br]it's about making things better. 0:03:21.238,0:03:26.210 Now I want to show you how,[br]across emerging markets, 0:03:26.210,0:03:31.109 entrepreneurs and companies are adopting [br]frugal innovation on a larger scale 0:03:31.109,0:03:35.565 to cost-effectively deliver healthcare[br]and energy to billions of people 0:03:35.565,0:03:40.440 who may have little income[br]but very high aspirations. 0:03:40.960,0:03:43.180 Let's first go to China, 0:03:43.180,0:03:47.197 where the country's largest[br]I.T. service provider, Neusoft, 0:03:47.197,0:03:50.030 has developed a telemedicine solution 0:03:50.030,0:03:54.722 to help doctors in cities[br]remotely treat old and poor patients 0:03:54.722,0:03:56.553 in Chinese villages. 0:03:56.553,0:04:01.198 This solution is based on[br]simple-to-use medical devices 0:04:01.198,0:04:06.355 that less qualified health workers[br]like nurses can use in rural clinics. 0:04:06.355,0:04:10.370 China desperately needs[br]these frugal medical solutions 0:04:10.370,0:04:17.568 because by 2050 it will be home[br]to over half a billion senior citizens. 0:04:17.568,0:04:20.516 Now let's go to Kenya, 0:04:20.516,0:04:26.507 a country where half the population[br]uses M-Pesa, a mobile payment solution. 0:04:26.507,0:04:29.247 This is a great solution[br]for the African continent 0:04:29.247,0:04:33.332 because 80 percent of Africans[br]don't have a bank account, 0:04:33.332,0:04:38.031 but what is exciting is that M-Pesa[br]is now becoming the source 0:04:38.031,0:04:42.650 of other disruptive business models[br]in sectors like energy. 0:04:42.650,0:04:48.468 Take M-KOPA, the home solar solution[br]that comes literally in a box 0:04:48.468,0:04:53.463 that has a solar rooftop panel,[br]three LED lights, 0:04:53.463,0:04:56.687 a solar radio, and a cell phone charger. 0:04:56.687,0:05:02.915 The whole kit, though, costs 200 dollars,[br]which is too expensive for most Kenyans, 0:05:02.915,0:05:08.858 and this is where mobile telephony[br]can make the solution more affordable. 0:05:08.858,0:05:15.011 Today, you can buy this kit by making[br]an initial deposit of just 35 dollars, 0:05:15.011,0:05:20.398 and then pay off the rest by making[br]a daily micro-payment of 45 cents 0:05:20.398,0:05:22.790 using your mobile phone. 0:05:22.790,0:05:27.712 Once you've made 365 micro-payments,[br]the system is unlocked, 0:05:27.713,0:05:33.958 and you own the product and you start [br]receiving clean, free electricity. 0:05:33.958,0:05:36.280 This is an amazing solution for Kenya, 0:05:36.280,0:05:39.530 where 70 percent of people[br]live off the grid. 0:05:40.940,0:05:44.128 This shows that with frugal innovation 0:05:44.128,0:05:49.120 what matters is that you take what is[br]most abundant, mobile connectivity, 0:05:49.120,0:05:54.191 to deal with what is scarce,[br]which is energy. 0:05:54.191,0:05:58.761 With frugal innovation,[br]the global South is actually catching up 0:05:58.761,0:06:02.288 and in some cases [br]even leap-frogging the North. 0:06:02.288,0:06:07.480 Instead of building expensive hospitals,[br]China is using telemedicine 0:06:07.480,0:06:11.109 to cost-effectively treat[br]millions of patients, 0:06:11.109,0:06:15.799 and Africa, instead of building[br]banks and electricity grids, 0:06:15.799,0:06:21.116 is going straight to mobile payments[br]and distributed clean energy. 0:06:21.116,0:06:27.875 Frugal innovation is diametrically opposed[br]to the way we innovate in the North. 0:06:27.875,0:06:29.521 I live in Silicon Valley, 0:06:29.521,0:06:32.934 where we keep chasing[br]the next big technology thing. 0:06:32.934,0:06:37.578 Think of the iPhone 5, 6, then 7, 8. 0:06:37.578,0:06:41.967 Companies in the West spend[br]billions of dollars investing in R&D, 0:06:41.967,0:06:46.431 and use tons of natural resources[br]to create ever more complex products, 0:06:46.431,0:06:49.767 to differentiate their brands[br]from competition, 0:06:49.767,0:06:53.854 and they charge customers[br]more money for new features. 0:06:53.854,0:07:00.095 So the conventional business model [br]in the West is more for more. 0:07:01.225,0:07:06.744 But sadly, this more for more model[br]is running out of gas, for three reasons: 0:07:06.744,0:07:10.890 First, a big portion[br]of customers in the West 0:07:10.890,0:07:13.872 because of the diminishing[br]purchasing power, 0:07:13.872,0:07:16.702 can no longer afford[br]these expensive products. 0:07:16.702,0:07:21.820 Second, we are running out of[br]natural water and oil. 0:07:21.820,0:07:25.721 In California, where I live,[br]water scarcity is becoming a big problem. 0:07:25.721,0:07:28.338 And third, most importantly, 0:07:28.338,0:07:30.713 because of the growing income disparity 0:07:30.713,0:07:33.773 between the rich [br]and the middle class in the West, 0:07:33.773,0:07:37.191 there is a big disconnect[br]between existing products and services 0:07:37.191,0:07:39.372 and basic needs of customers. 0:07:39.372,0:07:41.270 Do you know that today, 0:07:41.270,0:07:46.036 there are over 70 million Americans[br]today who are underbanked, 0:07:46.036,0:07:49.358 because existing banking services 0:07:49.358,0:07:53.616 are not designed to address[br]their basic needs. 0:07:53.616,0:07:57.508 The prolonged economic crisis[br]in the West is making people think 0:07:57.508,0:08:00.782 that they are about to lose[br]the high standard of living 0:08:00.782,0:08:03.638 and face deprivation. 0:08:03.638,0:08:08.096 I believe that the only way we can sustain[br]growth and prosperity in the West 0:08:08.096,0:08:11.597 is if we learn to do more with less. 0:08:11.597,0:08:14.635 The good news is,[br]that's starting to happen. 0:08:14.635,0:08:18.150 Several Western companies[br]are now adopting frugal innovation 0:08:18.150,0:08:22.515 to create affordable products[br]for Western consumers. 0:08:22.515,0:08:24.945 Let me give you two examples. 0:08:24.945,0:08:26.718 When I first saw this building, 0:08:26.718,0:08:29.875 I told myself it's some[br]kind of postmodern house. 0:08:29.875,0:08:35.123 Actually, it's a small manufacturing plant[br]set up by Grameen Danone, 0:08:35.123,0:08:38.579 a joint venture between [br]Grameen Bank of Muhammad Yunus 0:08:38.579,0:08:40.515 and the food multinational Danone 0:08:40.515,0:08:43.830 to make high-quality yogurt in Bangladesh. 0:08:43.830,0:08:47.774 This factory is 10 percent the size[br]of existing Danone factories 0:08:47.774,0:08:50.536 and cost much less to build. 0:08:50.536,0:08:54.070 I guess you can call it a low-fat factory. 0:08:54.070,0:08:58.760 Now this factory, unlike Western factories[br]that are highly automated, 0:08:58.760,0:09:04.828 relies a lot on manual processes in order [br]to generate jobs for local communities. 0:09:05.493,0:09:07.769 Danone was so inspired by this model 0:09:07.769,0:09:11.749 that combines economic efficiency[br]and social sustainability, 0:09:11.749,0:09:16.121 they are planning to roll it out[br]in other parts of the world as well. 0:09:16.121,0:09:18.123 Now, when you see this example, 0:09:18.123,0:09:21.917 you might be thinking, "Well,[br]frugal innovation is low tech." 0:09:21.917,0:09:23.560 Actually, no. 0:09:23.560,0:09:26.782 Frugal innovation is also[br]about making high tech 0:09:26.782,0:09:29.963 more affordable and more[br]accessible to more people. 0:09:29.963,0:09:31.787 Let me give you an example. 0:09:31.787,0:09:34.993 In China, the R&D engineers[br]of Siemens Healthcare 0:09:34.993,0:09:39.986 have designed a C.T. scanner[br]that is easy enough to be used 0:09:39.986,0:09:43.709 by less qualified health workers,[br]like nurses and technicians. 0:09:43.709,0:09:47.517 This device can scan[br]more patients on a daily basis, 0:09:47.517,0:09:49.792 and yet consumes less energy, 0:09:49.792,0:09:53.713 which is great for hospitals,[br]but it's also great for patients 0:09:53.713,0:09:58.406 because it reduces the cost[br]of treatment by 30 percent 0:09:58.406,0:10:02.052 and radiation dosage by up to 60 percent. 0:10:02.052,0:10:05.674 This solution was initially designed[br]for the Chinese market, 0:10:05.674,0:10:09.691 but now it's selling like hotcakes[br]in the U.S. and Europe, 0:10:09.691,0:10:15.302 where hospitals are pressured[br]to deliver quality care at lower cost. 0:10:16.122,0:10:18.584 But the frugal innovation revolution 0:10:18.584,0:10:22.833 in the West is actually led[br]by creative entrepreneurs 0:10:22.833,0:10:24.992 who are coming up with amazing solutions 0:10:24.992,0:10:28.175 to address basic needs[br]in the U.S. and Europe. 0:10:28.175,0:10:31.377 Let me quickly give you[br]three examples of startups 0:10:31.377,0:10:33.049 that personally inspire me. 0:10:33.049,0:10:36.657 The first one happens to be launched[br]by my neighbor in Silicon Valley. 0:10:36.657,0:10:38.506 It's called gThrive. 0:10:38.506,0:10:42.337 They make these wireless sensors[br]designed like plastic rulers 0:10:42.337,0:10:45.146 that farmers can stick[br]in different parts of the field 0:10:45.146,0:10:49.070 and start collecting detailed[br]information like soil conditions. 0:10:49.070,0:10:54.085 This dynamic data allows farmers[br]to optimize use of water energy 0:10:54.085,0:10:58.335 while improving quality[br]of the products and the yields, 0:10:58.335,0:11:02.964 which is a great solution for California,[br]which faces major water shortage. 0:11:02.964,0:11:05.463 It pays for itself within one year. 0:11:05.463,0:11:09.108 Second example is Be-Bound,[br]also in Silicon Valley, 0:11:09.108,0:11:11.732 that enables you[br]to connect to the Internet 0:11:11.732,0:11:16.681 even in no-bandwidth areas[br]where there's no wi-fi or 3G or 4G. 0:11:16.681,0:11:18.164 How do they do that? 0:11:18.164,0:11:24.568 They simply use SMS, a basic technology,[br]but that happens to be the most reliable 0:11:24.568,0:11:26.970 and most widely available[br]around the world. 0:11:26.970,0:11:30.280 Three billion people today with [br]cell phones can't access the Internet. 0:11:30.280,0:11:34.788 This solution can connect them[br]to the Internet in a frugal way. 0:11:34.788,0:11:38.573 And in France, there is[br]a startup calle Compte Nickel, 0:11:38.573,0:11:41.174 [br]which is revolutionizing[br]the banking sector. 0:11:41.174,0:11:45.167 It allows thousands of people[br]to walk into a Mom and Pop store 0:11:45.167,0:11:49.486 and in just five minutes activate[br]the service that gives them two products: 0:11:49.486,0:11:53.716 an international bank account number[br]and an international debit card. 0:11:53.716,0:11:58.256 They charge a flat annual [br]maintenance fee of just 20 Euros. 0:11:58.256,0:12:00.558 That means you can do[br]all banking transactions -- 0:12:00.558,0:12:02.953 send and receive money,[br]pay with your debit card -- 0:12:02.953,0:12:05.321 all with no additional charge. 0:12:05.321,0:12:09.222 This is what I call low-cost banking[br]without the bank. 0:12:09.222,0:12:13.665 Amazingly, 75 percent[br]of the customers using this service 0:12:13.665,0:12:18.463 are the middle-class French[br]who can't afford high banking fees. 0:12:18.463,0:12:22.875 Now, I talked about frugal innovation,[br]initially pioneered in the South, 0:12:22.875,0:12:24.965 now being adopted in the North. 0:12:24.965,0:12:27.333 Ultimately, we would like to see 0:12:27.333,0:12:29.678 developed countries[br]and developing countries 0:12:29.678,0:12:32.743 come together and co-create[br]frugal solutions 0:12:32.743,0:12:35.135 that benefit the entire humanity. 0:12:35.135,0:12:37.923 The exciting news is[br]that's starting to happen. 0:12:37.923,0:12:40.547 Let's go to Nairobi to find that out. 0:12:40.547,0:12:44.167 Nairobi has horrendous traffic jams. 0:12:44.167,0:12:47.082 When I first saw them,[br]I thought, "Holy cow." 0:12:47.082,0:12:52.258 Literally, because you have to dodge cows[br]as well when you drive in Nairobi. 0:12:52.258,0:12:54.186 To ease the situation, 0:12:54.186,0:13:00.707 the engineers at the IBM lab in Kenya[br]are piloting a solution called Megaffic, 0:13:00.707,0:13:05.250 which initially was designed[br]by the Japanese engineers. 0:13:05.250,0:13:10.424 Unlike in the West, Megaffic[br]doesn't rely on roadside sensors, 0:13:10.424,0:13:12.702 which are very expensive[br]to install in Nairobi. 0:13:12.702,0:13:16.397 Instead they process images, traffic data, 0:13:16.397,0:13:22.026 collected from a small number of[br]low-resolution webcams in Nairobi streets, 0:13:22.026,0:13:26.216 and then they use analytic software[br]to predict congestion points, 0:13:26.216,0:13:30.117 and they can SMS drivers[br]alternate routes to take. 0:13:30.117,0:13:34.459 Granted, Megaffic is not[br]as sexy as self-driving cars, 0:13:34.459,0:13:39.446 but it promises to take Nairobi drivers[br]from point A to point B 0:13:39.446,0:13:42.696 at least 20 percent faster. 0:13:42.696,0:13:49.412 And earlier this year, UCLA Health[br]launched its Global Lab for Innovation, 0:13:49.412,0:13:54.087 which seeks to identify frugal healthcare [br]solutions anywhere in the world 0:13:54.087,0:13:59.474 that will be at least 20 percent cheaper[br]than existing solutions in the U.S. 0:13:59.474,0:14:01.584 and yet more effective. 0:14:01.584,0:14:06.339 It also tries to bring together[br]innovators from North and South 0:14:06.339,0:14:10.857 to cocreate affordable healthcare[br]solutions for all of humanity. 0:14:12.027,0:14:16.300 I gave tons of examples of frugal[br]innovators from around the world, 0:14:16.300,0:14:20.328 but the question is, how do you go about[br]adopting frugal innovation? 0:14:20.328,0:14:23.923 Well, I gleaned out three principles[br]from frugal innovators around the world 0:14:23.923,0:14:25.669 that I want to share with you 0:14:25.669,0:14:27.940 that you can apply[br]in your own organization 0:14:27.940,0:14:30.649 to do more with less. 0:14:30.649,0:14:34.829 The first principle is: Keep it simple. 0:14:34.829,0:14:37.870 Don't create solutions[br]to impress customers. 0:14:37.870,0:14:41.121 Make them easy enough to use[br]and widely accessible, 0:14:41.121,0:14:44.128 like the C.T. scanner we saw in China. 0:14:44.128,0:14:48.319 Second principle: [br]Do not reinvent the wheel. 0:14:48.319,0:14:52.405 Try to leverage existing resources[br]and assets that are widely available, 0:14:52.405,0:14:56.399 like using mobile telephony[br]to offer clean energy 0:14:56.399,0:15:00.091 or Mom and Pop stores[br]to offer banking services. 0:15:00.091,0:15:04.381 Third principle is:[br]Think and act horizontally. 0:15:04.381,0:15:07.567 Companies tend to scale up vertically 0:15:07.567,0:15:11.097 by centralizing operations[br]in big factories and warehouses, 0:15:11.097,0:15:15.253 but if you want to be agile and deal[br]with immense customer diversity, 0:15:15.253,0:15:20.052 you need to scale out horizontally[br]using a distributed supply chain 0:15:20.052,0:15:22.906 with smaller manufacturing[br]and distribution units, 0:15:22.906,0:15:27.164 like Grameen Bank has shown. 0:15:27.164,0:15:32.379 The South pioneered frugal innovation[br]out of sheer necessity. 0:15:32.379,0:15:36.684 The North is now learning to do[br]more and better with less 0:15:36.684,0:15:39.958 as it faces resource constraints. 0:15:39.958,0:15:45.321 As an Indian-born French national[br]who lives in the United States, 0:15:45.321,0:15:51.702 my hope is that we transcend[br]this artificial North-South divide 0:15:51.702,0:15:54.043 so that we can harness[br]the collective ingenuity 0:15:54.043,0:15:56.397 of innovators from around the world 0:15:56.397,0:15:59.021 to cocreate frugal solutions 0:15:59.021,0:16:03.479 that will improve the quality of life[br]of everyone in the world, 0:16:03.479,0:16:06.358 while preserving our precious planet. 0:16:06.358,0:16:08.448 Thank you very much. 0:16:08.448,0:16:12.046 (Applause)