1 00:00:01,000 --> 00:00:02,000 Thank you. 2 00:00:02,000 --> 00:00:06,000 Today I want to talk about 3 stages of generosity 3 00:00:06,000 --> 00:00:08,000 that I have learned along the way. 4 00:00:08,000 --> 00:00:11,000 The first is the obvious one which is "to give." 5 00:00:11,000 --> 00:00:14,000 Repeated research shows that we are predisposed to altruism. 6 00:00:14,000 --> 00:00:16,000 This is not a new thing. 7 00:00:16,000 --> 00:00:18,000 And we probably don't need research, 8 00:00:18,000 --> 00:00:21,000 we've all had our moments. 9 00:00:21,000 --> 00:00:24,000 True story, in Mexico, on Christmas Day, 10 00:00:24,000 --> 00:00:27,000 a father and a son are sitting by the tree. 11 00:00:27,000 --> 00:00:30,000 And there's a kid from the slums walking past them. 12 00:00:30,000 --> 00:00:35,000 Father turns to his son and says, "Son, give him one of your toys." 13 00:00:35,000 --> 00:00:37,000 The son is reluctant, naturally, 14 00:00:37,000 --> 00:00:39,000 but when he sees his father is pretty serious, 15 00:00:39,000 --> 00:00:40,000 he picks up one of his toys, 16 00:00:40,000 --> 00:00:43,000 and he picks up the least favourite toy. 17 00:00:43,000 --> 00:00:45,000 And he's about to go up there 18 00:00:45,000 --> 00:00:49,000 and his dad says, "Son, give him your favorite toy." 19 00:00:49,000 --> 00:00:53,000 And the son goes up and initially, of course, he is reluctant, 20 00:00:53,000 --> 00:00:54,000 but he actually goes out and does it. 21 00:00:54,000 --> 00:00:57,000 When he comes back, the father thinks he needs to appreciate 22 00:00:57,000 --> 00:00:59,000 and acknowledge what his son has done. 23 00:00:59,000 --> 00:01:01,000 It was a big sacrifice. 24 00:01:01,000 --> 00:01:05,000 But much to his surprise, this kid comes back with joy. 25 00:01:05,000 --> 00:01:07,000 He looks at his dad, looks up and he says, 26 00:01:07,000 --> 00:01:13,000 "Dad, that was amazing. Can I do it again?" 27 00:01:13,000 --> 00:01:15,000 And we've all had these moments. 28 00:01:15,000 --> 00:01:17,000 Some of us are late bloomers. 29 00:01:17,000 --> 00:01:22,000 I was in my early twenties when a few of us got together and said, 30 00:01:22,000 --> 00:01:25,000 "We just want to give with no strings attached. What can we do?" 31 00:01:25,000 --> 00:01:27,000 In Silicon Valley, we went to the homeless shelter 32 00:01:27,000 --> 00:01:30,000 and we ended up building up a website. 33 00:01:30,000 --> 00:01:32,000 It felt great, we told our friends, we came back, 34 00:01:32,000 --> 00:01:34,000 and it became the organizing principle 35 00:01:34,000 --> 00:01:38,000 for this organization called CharityFocus. 36 00:01:38,000 --> 00:01:42,000 Along the way we re-learned one very interesting insight, 37 00:01:42,000 --> 00:01:45,000 and that was this: compassion is contagious. 38 00:01:46,000 --> 00:01:47,000 When you start organizations, you say, 39 00:01:47,000 --> 00:01:49,000 "I want to grow this tree," and you focus on it, 40 00:01:49,000 --> 00:01:51,000 but with compassion it doesn't work that way. 41 00:01:51,000 --> 00:01:54,000 You actually have to nurture the whole eco-system. 42 00:01:54,000 --> 00:01:56,000 So on one side, we were doing technology work, 43 00:01:56,000 --> 00:01:58,000 but on the weekends, 44 00:01:58,000 --> 00:02:01,000 we would go out and share meals with the homeless 45 00:02:01,000 --> 00:02:03,000 and learn about their perspective on life. 46 00:02:03,000 --> 00:02:06,000 On Wednesdays we'd get together in people's living rooms and meditate, 47 00:02:06,000 --> 00:02:08,000 see what that is all about. 48 00:02:08,000 --> 00:02:11,000 We would go out and do acts of kindness, this is the smile card. 49 00:02:12,000 --> 00:02:15,000 It tells you to got out and do something small for someone else. 50 00:02:15,000 --> 00:02:19,000 And you do it anonymously, so the person who received it says, 51 00:02:19,000 --> 00:02:20,000 "Who do I thank?" 52 00:02:20,000 --> 00:02:22,000 Well, you can't pay back, but you can pay it forward. 53 00:02:22,000 --> 00:02:25,000 It serves as a reminder to do that. 54 00:02:25,000 --> 00:02:26,000 It's very beautiful. 55 00:02:26,000 --> 00:02:29,000 So we've realized that compassion is very contagious. 56 00:02:30,000 --> 00:02:32,000 Along the way -- 57 00:02:33,000 --> 00:02:36,000 The second stage of generosity was "to receive." 58 00:02:36,000 --> 00:02:38,000 This is Arthur, he loves to give hugs. 59 00:02:38,000 --> 00:02:41,000 Anyone who's given a hug, which is all of us, 60 00:02:41,000 --> 00:02:45,000 knows that you can't give a hug without receiving one. 61 00:02:45,000 --> 00:02:47,000 And that's obvious, but where we get caught up 62 00:02:47,000 --> 00:02:52,000 is that so many times when we give, we expect to receive in the same way. 63 00:02:52,000 --> 00:02:56,000 And that expectation blinds us to new forms of value. 64 00:02:56,000 --> 00:02:59,000 Now, in CharityFocus, we have three organizing principles. 65 00:02:59,000 --> 00:03:02,000 One of them was that we don't fundraise. 66 00:03:02,000 --> 00:03:04,000 We did this partially just to stay humble 67 00:03:04,000 --> 00:03:06,000 and to be real, we start with what we have. 68 00:03:06,000 --> 00:03:09,000 If we have a lot, great, if we don't have a lot, great, 69 00:03:09,000 --> 00:03:11,000 we can still serve. 70 00:03:11,000 --> 00:03:14,000 That was our organizing principle and we never thought we'd have abundance, 71 00:03:14,000 --> 00:03:19,000 but lo and behold, we actually started discovering abundance. 72 00:03:19,000 --> 00:03:21,000 We say what was happening? 73 00:03:21,000 --> 00:03:23,000 The first kind of abundance we discovered 74 00:03:23,000 --> 00:03:26,000 was social capital, that's Simpson's-ville." 75 00:03:26,000 --> 00:03:27,000 Lots and lots of people, right? 76 00:03:27,000 --> 00:03:30,000 And partially this is because of the Internet. 77 00:03:30,000 --> 00:03:32,000 It made organizing very easy. 78 00:03:32,000 --> 00:03:34,000 The transaction cost went down 79 00:03:34,000 --> 00:03:36,000 and you saw all kinds of movements without a center. 80 00:03:36,000 --> 00:03:39,000 Now, social capital, we have a lots of it. 81 00:03:39,000 --> 00:03:40,000 At each of our events, 82 00:03:40,000 --> 00:03:43,000 there were hundreds of people that we'd interact with offline, 83 00:03:43,000 --> 00:03:45,000 there were tens of thousands of people online, mixing together, 84 00:03:45,000 --> 00:03:47,000 creating lots of ripples. 85 00:03:47,000 --> 00:03:49,000 This was great. 86 00:03:49,000 --> 00:03:53,000 Then we went to the second stage, which was Synergistic Capital. 87 00:03:53,000 --> 00:03:55,000 The Internet allows you to do loose ties, 88 00:03:55,000 --> 00:03:58,000 but what about the deep ties, when you really know somebody, 89 00:03:58,000 --> 00:04:01,000 you can look them in the eyes and share something deep and profound. 90 00:04:01,000 --> 00:04:04,000 When you can start to create those deep ties, it increases the trust, 91 00:04:04,000 --> 00:04:07,000 and when trust is increased, productivity goes up 92 00:04:07,000 --> 00:04:08,000 and all this good stuff happens, 93 00:04:08,000 --> 00:04:11,000 but most interestingly, synergy starts to happen. 94 00:04:11,000 --> 00:04:14,000 Synergy is where one plus one is no longer two. 95 00:04:14,000 --> 00:04:18,000 It's much more than two, it's a whole different realm of value. 96 00:04:19,000 --> 00:04:21,000 We started discovering that. 97 00:04:21,000 --> 00:04:24,000 And the last thing was the "Subtle Capital." 98 00:04:24,000 --> 00:04:26,000 I am not sure how else to describe it, 99 00:04:26,000 --> 00:04:29,000 but when you give, there's some inner transformation. 100 00:04:29,000 --> 00:04:33,000 That inner transformation creates a stillness in your mind 101 00:04:33,000 --> 00:04:36,000 and that stillness is an unbelievable asset. 102 00:04:36,000 --> 00:04:39,000 When you have a posse of people committed to cultivating that stillness, 103 00:04:39,000 --> 00:04:42,000 it really builds new kinds of value 104 00:04:42,000 --> 00:04:45,000 that is unexpected and awesome and amazing. 105 00:04:45,000 --> 00:04:49,000 That was discovering an abundance. 106 00:04:49,000 --> 00:04:52,000 Now, the third stage, which is dance. 107 00:04:52,000 --> 00:04:55,000 No, I'm not gonna dance. Or maybe I will. 108 00:04:55,000 --> 00:04:56,000 (Laughter) 109 00:04:56,000 --> 00:05:00,000 When you give and receive, there's a tendency to keep track. 110 00:05:00,000 --> 00:05:03,000 Even though we might not do it overtly, subconsciously we're thinking, 111 00:05:03,000 --> 00:05:06,000 "OK, how much did I give, how much did I receive." 112 00:05:06,000 --> 00:05:10,000 We do this mathematics. But when you let go of that, 113 00:05:10,000 --> 00:05:13,000 you start to dance, it becomes very dynamic. 114 00:05:13,000 --> 00:05:15,000 You see a bunch of dancers over there, 115 00:05:15,000 --> 00:05:17,000 there're giving each other a shoulder rub. 116 00:05:17,000 --> 00:05:21,000 But what you notice is that no one is doing a quid pro quo transaction. 117 00:05:21,000 --> 00:05:26,000 Everyone is doing a massage for somebody in front of them, 118 00:05:26,000 --> 00:05:28,000 and yet everyone is taken care of. 119 00:05:28,000 --> 00:05:31,000 When you start dancing to the spirit of not keeping track -- 120 00:05:31,000 --> 00:05:32,000 That guy could say, 121 00:05:32,000 --> 00:05:36,000 "Oh, the person behind me is giving me 15 joules of pressure on my back, 122 00:05:36,000 --> 00:05:39,000 so I'm going to give only 12 joules." 123 00:05:39,000 --> 00:05:40,000 If you do that, it doesn't work. 124 00:05:40,000 --> 00:05:43,000 But when you let that go, all of a sudden you can have the circle 125 00:05:43,000 --> 00:05:45,000 which works in a very different way. 126 00:05:45,000 --> 00:05:49,000 So, it works for shoulder rubs, but what about something practical? 127 00:05:49,000 --> 00:05:52,000 So, we decided to try a little experiment. 128 00:05:52,000 --> 00:05:55,000 We called it "Karma Kitchen." 129 00:05:55,000 --> 00:05:57,000 On Sundays, we take over a restaurant. 130 00:05:57,000 --> 00:06:00,000 You walk into this restaurant, it's like a regular restaurant, 131 00:06:00,000 --> 00:06:05,000 but it's run by volunteers and at the end of your meal 132 00:06:05,000 --> 00:06:07,000 your check reads zero. 133 00:06:07,000 --> 00:06:10,000 It's zero because someone before you paid for your meal. 134 00:06:11,000 --> 00:06:14,000 And you get to pay forward for somebody after you. 135 00:06:14,000 --> 00:06:16,000 And people are always confused. 136 00:06:16,000 --> 00:06:18,000 "Does that mean it's a free meal?" No, it's not a free meal. 137 00:06:18,000 --> 00:06:21,000 When you go to a soup kitchen, who is paying? 138 00:06:21,000 --> 00:06:24,000 Someone else outside who's got some other reason for making that happen. 139 00:06:24,000 --> 00:06:27,000 Here, it's literally the person in front of you, 140 00:06:27,000 --> 00:06:29,000 the person who was here the week before 141 00:06:29,000 --> 00:06:31,000 that pays for this week. This week's is for the next week. 142 00:06:31,000 --> 00:06:35,000 And when you count on people like that to be generous, 143 00:06:35,000 --> 00:06:37,000 how long will that chain last? 144 00:06:37,000 --> 00:06:39,000 It has been going for three years. 145 00:06:39,000 --> 00:06:41,000 And then it started in D.C. 146 00:06:42,000 --> 00:06:45,000 From the surplus there, it started in Chicago. 147 00:06:45,000 --> 00:06:47,000 But what's most amazing about this 148 00:06:47,000 --> 00:06:51,000 is that it creates a different context for a very different kind of value. 149 00:06:51,000 --> 00:06:56,000 So for example, there was a UC Berkeley PhD in computer science guy 150 00:06:56,000 --> 00:06:59,000 that came over and said, "I want to volunteer." 151 00:06:59,000 --> 00:07:01,000 So one Sunday, he is volunteering. 152 00:07:01,000 --> 00:07:04,000 He is serving a table, and the guest at the table says, 153 00:07:04,000 --> 00:07:07,000 "Oh so, how does this work? You trust me to pay what I want?" 154 00:07:07,000 --> 00:07:11,000 He says, "Yeah, it's this chain, and you're part of this chain." 155 00:07:11,000 --> 00:07:13,000 Really we are all part of this chain, 156 00:07:13,000 --> 00:07:16,000 from our ancestor onwards. 157 00:07:16,000 --> 00:07:23,000 So he says, "OK," he takes out his wallet, gives him a hundred, and says, 158 00:07:23,000 --> 00:07:26,000 "OK, well, I trust you to bring me back whatever change you want." 159 00:07:27,000 --> 00:07:28,000 (Laughter) 160 00:07:28,000 --> 00:07:31,000 And this guy goes in the back and he's scratching his head. 161 00:07:31,000 --> 00:07:33,000 "This wasn't part of the volunteer orientation!" 162 00:07:33,000 --> 00:07:34,000 (Laughter) 163 00:07:34,000 --> 00:07:36,000 What are you going to do? 164 00:07:36,000 --> 00:07:38,000 So, he is thinking about it. 165 00:07:38,000 --> 00:07:42,000 And then, he decides to tap into that space in himself about what this is. 166 00:07:42,000 --> 00:07:44,000 This was not taught, but he taps into that space, 167 00:07:44,000 --> 00:07:46,000 he goes up to the guy, gives him back his hundred, 168 00:07:47,000 --> 00:07:50,000 takes out a twenty from his wallet, adds to it, 169 00:07:50,000 --> 00:07:52,000 and this guy is completely blown away. 170 00:07:52,000 --> 00:07:53,000 (Laughter) 171 00:07:54,000 --> 00:07:57,000 Because he's blown away, 172 00:07:57,000 --> 00:08:00,000 this guy is blown away and you know how this stuff ripples out. 173 00:08:00,000 --> 00:08:02,000 Everybody is energized. 174 00:08:02,000 --> 00:08:04,000 And you can look at that transaction and say, 175 00:08:04,000 --> 00:08:07,000 "There was a cost of food, there was twenty bucks." 176 00:08:07,000 --> 00:08:08,000 But the value generated there -- 177 00:08:08,000 --> 00:08:11,000 I can guaranteed you that that guy went home 178 00:08:11,000 --> 00:08:14,000 and he has been telling that story to everybody he encounters. 179 00:08:14,000 --> 00:08:18,000 Because this is like, "Which restaurant? Where does this happen? 180 00:08:18,000 --> 00:08:20,000 Which place on Earth? Give me the address." 181 00:08:20,000 --> 00:08:24,000 So it's the kind of thing where there's a new dimension of value. 182 00:08:24,000 --> 00:08:28,000 And if we don't have context where people can practice this, 183 00:08:28,000 --> 00:08:29,000 we lose this entirely. 184 00:08:29,000 --> 00:08:32,000 So, really I just want to conclude by saying, 185 00:08:32,000 --> 00:08:34,000 you Give, Receive and Dance. 186 00:08:34,000 --> 00:08:36,000 When you give, you find that compassion is contagious 187 00:08:36,000 --> 00:08:38,000 and you start to create a community. 188 00:08:38,000 --> 00:08:41,000 When you receive, and really learn to receive, 189 00:08:41,000 --> 00:08:43,000 you start to discover abundance. 190 00:08:43,000 --> 00:08:48,000 And when you dance, not only do you create micro-gift economies, 191 00:08:48,000 --> 00:08:50,000 but we start to seed a gift culture. 192 00:08:50,000 --> 00:08:51,000 Thank you. 193 00:08:51,000 --> 00:08:53,000 (Applause)