1 00:00:09,960 --> 00:00:12,004 Hi everybody. My name is Brad 2 00:00:12,004 --> 00:00:14,006 and I'm here to talk to you about privacy. 3 00:00:14,006 --> 00:00:15,633 So just a quick caveat 4 00:00:15,633 --> 00:00:19,428 my views expressed are my own not either of my employers, 5 00:00:19,428 --> 00:00:21,722 so impute the crazy only to me. 6 00:00:21,722 --> 00:00:23,933 So I wanna talk to you a little about how 7 00:00:23,933 --> 00:00:26,268 privacy is changing and how the ways 8 00:00:26,268 --> 00:00:28,437 that we think about what is private 9 00:00:28,437 --> 00:00:31,065 has started to morph and where I think it's going. 10 00:00:31,065 --> 00:00:33,275 And so my premise to you is we've gone 11 00:00:33,275 --> 00:00:35,986 from the society of privacy laws to privacy norms 12 00:00:35,986 --> 00:00:38,572 and that we can encapsulate this 13 00:00:38,572 --> 00:00:42,451 with a simple phrase of "Not cool bro" or 14 00:00:42,451 --> 00:00:45,246 "bro act" or whatever the proper term is 15 00:00:45,246 --> 00:00:48,249 as the case may be. So, now, you gonna ask, 16 00:00:48,249 --> 00:00:50,334 What do I mean when I say 17 00:00:50,334 --> 00:00:52,586 "Not cool bro"? So, when I say, 18 00:00:52,586 --> 00:00:54,713 "Not cool bro", I'll give you an example: 19 00:00:54,713 --> 00:00:56,382 You are on Facebook and 20 00:00:56,382 --> 00:00:58,342 you have a bad break-up or fight with 21 00:00:58,342 --> 00:01:00,017 one of your friends. And you block 22 00:01:00,017 --> 00:01:01,679 that person and so they can no longer see your wall. 23 00:01:01,679 --> 00:01:05,391 Someone else who still has access to your 24 00:01:05,391 --> 00:01:07,247 Facebook wall, goes in, and either 25 00:01:07,247 --> 00:01:09,436 copies and pastes the entire thing, 26 00:01:09,436 --> 00:01:12,314 or takes a screenshot every day 27 00:01:12,314 --> 00:01:13,565 and mails it to that person. 28 00:01:13,565 --> 00:01:15,734 OK, so our initial response is: 29 00:01:15,734 --> 00:01:19,071 That's not cool. Not cool bro! Not cool! 30 00:01:19,071 --> 00:01:21,615 We get the visceral feeling 31 00:01:21,615 --> 00:01:24,076 that that's somehow privacy violation. 32 00:01:24,076 --> 00:01:25,911 We get the feeling that that something 33 00:01:25,911 --> 00:01:28,497 unseemly is happening but we don't know 34 00:01:28,497 --> 00:01:30,332 how to quite talk about it. 35 00:01:30,332 --> 00:01:32,167 And that is what I am talking about by 36 00:01:32,167 --> 00:01:33,711 "Not cool bro" privacy, because the law 37 00:01:33,711 --> 00:01:35,671 doesn't recognize that as a real 38 00:01:35,671 --> 00:01:37,464 privacy interest. 39 00:01:37,464 --> 00:01:39,425 So it first makes a little sense 40 00:01:39,425 --> 00:01:40,968 to talk about what the law does recognize. 41 00:01:40,968 --> 00:01:43,429 And most of our privacy comes from 42 00:01:43,429 --> 00:01:45,420 the criminal context. 43 00:01:45,420 --> 00:01:48,809 All privacy was literally -- you had to sneak up to 44 00:01:48,809 --> 00:01:50,807 someones house and eavesdrop. 45 00:01:50,807 --> 00:01:52,990 So the eaves of the house where water falls. 46 00:01:52,990 --> 00:01:54,773 So you would stand outside 47 00:01:54,773 --> 00:01:55,637 and you would listen. 48 00:01:55,637 --> 00:01:57,359 You would climb over their fence, 49 00:01:57,359 --> 00:01:58,736 shimmy across their lawn, 50 00:01:58,736 --> 00:02:00,404 nozzle up to the side of the house, 51 00:02:00,404 --> 00:02:01,655 maybe like you know poke a hole 52 00:02:01,655 --> 00:02:04,033 on a window and then you can eavesdrop. 53 00:02:04,033 --> 00:02:05,075 That's what you had to do 54 00:02:05,075 --> 00:02:06,618 to violate someone's privacy. 55 00:02:06,618 --> 00:02:08,411 So privacy was really about access 56 00:02:08,411 --> 00:02:09,913 to information. 57 00:02:09,913 --> 00:02:11,749 And we didn't need special rules 58 00:02:11,749 --> 00:02:14,043 regulating access to information because 59 00:02:14,043 --> 00:02:16,337 you couldn't violate someone's privacy 60 00:02:16,337 --> 00:02:18,422 in the 1700's, unless you showed up 61 00:02:18,422 --> 00:02:20,257 at their front gate. 62 00:02:20,257 --> 00:02:22,108 Right? There was no Facebook. 63 00:02:22,108 --> 00:02:24,709 The only wall that happened in 1700 64 00:02:24,709 --> 00:02:26,195 was literally the wall 65 00:02:26,195 --> 00:02:28,145 outside the carriage house. 66 00:02:28,145 --> 00:02:32,511 So we go from that to this modern era 67 00:02:32,511 --> 00:02:35,297 or pre-modern era in which we have 68 00:02:35,297 --> 00:02:37,155 ways of getting information 69 00:02:37,155 --> 00:02:39,337 that don't necessarily involve 70 00:02:39,337 --> 00:02:41,737 the traditional structures of space. 71 00:02:41,737 --> 00:02:43,447 So there is a very famous case 72 00:02:43,447 --> 00:02:44,656 involving a guy 73 00:02:44,656 --> 00:02:46,200 who walks into the phone booth 74 00:02:46,200 --> 00:02:49,004 and he closes the door behind him and then he does some illegal activity 75 00:02:49,004 --> 00:02:51,448 and the police are listening and they don't have a warrant. 76 00:02:51,448 --> 00:02:53,559 And by the way in the law you need to get a warrant 77 00:02:53,559 --> 00:02:54,917 before you can listen to any of this stuff. 78 00:02:54,917 --> 00:02:56,168 And for those of you who've seen 79 00:02:56,168 --> 00:02:57,169 CSI or Law and Order - 80 00:02:57,169 --> 00:03:00,190 Big judges who give out warrants are sometimes like Oprah: 81 00:03:00,190 --> 00:03:01,840 You get a warrant and You get a warrant 82 00:03:01,840 --> 00:03:04,005 and everybody gets a warrant. 83 00:03:04,005 --> 00:03:05,777 (Laughter) 84 00:03:05,777 --> 00:03:07,596 But at least we still have that 85 00:03:07,596 --> 00:03:09,378 nominal process, that the privacy 86 00:03:09,378 --> 00:03:11,392 is still being protected, 87 00:03:11,392 --> 00:03:12,913 right, there is a reasonableness here. 88 00:03:12,913 --> 00:03:15,049 Well, this guy and his name is Kats, 89 00:03:15,049 --> 00:03:17,518 so you can have all sorts of phonetics -- it's spelled with a K. 90 00:03:17,523 --> 00:03:20,401 He had a reasonable expectation 91 00:03:20,401 --> 00:03:21,777 of privacy here. Two types: 92 00:03:21,777 --> 00:03:23,695 It was subjected: meaning 93 00:03:23,695 --> 00:03:25,531 he personally believed that it was private 94 00:03:25,531 --> 00:03:26,824 because he closed the booth behind him. 95 00:03:26,824 --> 00:03:29,660 And then two: objective. 96 00:03:29,660 --> 00:03:31,286 Society as a whole is willing to say, 97 00:03:31,286 --> 00:03:33,455 You know what, yeah, if you are going 98 00:03:33,455 --> 00:03:36,553 into a telephone booth and close the door that should be private. 99 00:03:36,553 --> 00:03:39,002 Now, what about if we apply this to Facebook? 100 00:03:39,002 --> 00:03:42,078 Right? This is the "not cool bro" version of privacy. 101 00:03:42,078 --> 00:03:44,007 You just take it one more step. 102 00:03:44,007 --> 00:03:45,653 In the old version of privacy, 103 00:03:45,653 --> 00:03:48,254 it's all about control over 104 00:03:48,254 --> 00:03:50,390 the means of accessing information. 105 00:03:50,390 --> 00:03:52,666 In the new version of privacy, 106 00:03:52,666 --> 00:03:54,152 it's all about control over 107 00:03:54,152 --> 00:03:57,593 who can get the information that you give it to? 108 00:03:57,593 --> 00:04:00,213 So in the old version of privacy, if I tell someone, 109 00:04:00,236 --> 00:04:02,568 "Hey I got an F on a test." 110 00:04:02,568 --> 00:04:04,914 That person can tell anyone else 111 00:04:04,914 --> 00:04:06,488 and it's not really considered 112 00:04:06,488 --> 00:04:07,906 a violation of privacy. 113 00:04:07,906 --> 00:04:09,241 I didn't keep it private, 114 00:04:09,241 --> 00:04:11,195 because I allowed someone else access. 115 00:04:11,210 --> 00:04:13,245 In the new version of privacy, 116 00:04:13,245 --> 00:04:16,071 when you post something to your Facebook wall, 117 00:04:16,080 --> 00:04:19,085 if you prevented the rest of the world from seeing it, 118 00:04:19,085 --> 00:04:22,259 is there an implied understanding to anyone else you've given access to 119 00:04:22,259 --> 00:04:24,006 that they shouldn't re-share it? 120 00:04:24,006 --> 00:04:27,056 Or another example: If you are on Twitter 121 00:04:27,056 --> 00:04:28,927 and you've got a protected Twitter stream 122 00:04:28,927 --> 00:04:30,304 that no one can see 123 00:04:30,304 --> 00:04:32,926 unless they expressly follow you and you allow them. 124 00:04:32,931 --> 00:04:34,475 And someone just sort of re-tweeting 125 00:04:34,475 --> 00:04:36,041 all of your protected tweets. 126 00:04:36,041 --> 00:04:37,573 You would say the exact same thing. 127 00:04:37,573 --> 00:04:39,291 But the understanding would've been: 128 00:04:39,291 --> 00:04:41,482 Wait a minute, I only let you see 129 00:04:41,482 --> 00:04:42,900 my Twitter stream, because 130 00:04:42,900 --> 00:04:44,776 I thought you weren't going to re-tweet it. 131 00:04:44,776 --> 00:04:48,184 You violated some sort of implied understanding we had. 132 00:04:48,184 --> 00:04:49,990 So, now we have our modern eavesdropper, 133 00:04:49,990 --> 00:04:52,034 who is in your Facebook wall 134 00:04:52,034 --> 00:04:53,952 posting again. So this is 135 00:04:53,952 --> 00:04:55,871 our modern eavesdropper overhearing 136 00:04:55,871 --> 00:04:58,285 in conversation. So how do we get 137 00:04:58,285 --> 00:05:00,004 to a place in which the law 138 00:05:00,004 --> 00:05:01,676 can come up to where we are. 139 00:05:01,676 --> 00:05:05,512 Because we think of this, new norm, this new idea 140 00:05:06,165 --> 00:05:08,091 you won't re-share something 141 00:05:08,091 --> 00:05:09,632 I only share with you. 142 00:05:09,632 --> 00:05:11,178 How do we get there? 143 00:05:11,178 --> 00:05:12,721 And there is actually an interesting way 144 00:05:12,721 --> 00:05:16,349 and I'll take it back a little bit to give you an example. 145 00:05:16,351 --> 00:05:17,697 When Facebook started out 146 00:05:17,697 --> 00:05:20,019 you had to be a member of a network 147 00:05:20,019 --> 00:05:22,063 to just look at someone's profile. 148 00:05:22,063 --> 00:05:24,628 And I remember having a job, 149 00:05:24,628 --> 00:05:27,935 where someone in HR knew that I went to Yale 150 00:05:27,935 --> 00:05:30,230 and sent me an e-mail and said: 151 00:05:30,239 --> 00:05:31,490 Brad, we know you went to Yale, 152 00:05:31,490 --> 00:05:34,961 could you log into Facebook and print out a copy 153 00:05:34,961 --> 00:05:37,246 of this applicant's Facebook page? 154 00:05:37,246 --> 00:05:38,997 We'd like to see it. 155 00:05:38,997 --> 00:05:40,082 So, by the way, for those of you 156 00:05:40,082 --> 00:05:42,585 who thought that didn't happen, it was happening in 2004. 157 00:05:42,585 --> 00:05:44,461 So you better believe it's happening now. 158 00:05:44,461 --> 00:05:48,589 That said, I recoiled in like shock and horror. 159 00:05:48,590 --> 00:05:51,684 I was like that would be a violation of that person's privacy. 160 00:05:51,692 --> 00:05:53,011 It would be a betrayal of trust. 161 00:05:53,011 --> 00:05:56,929 But the idea was back then, what happened in the Yale network, 162 00:05:56,929 --> 00:05:58,100 stayed in the Yale network. 163 00:05:58,100 --> 00:05:59,823 It's kind of like Vegas. (Laughter) 164 00:05:59,823 --> 00:06:02,919 And so, there was a knowledge that was like, 165 00:06:02,919 --> 00:06:04,748 Hey, not cool, bro! 166 00:06:04,748 --> 00:06:06,024 You knew that you only had access to this. 167 00:06:06,024 --> 00:06:08,606 There was a reciprocal understanding. 168 00:06:08,606 --> 00:06:11,327 You won't tell other people what goes on in the Yale network, 169 00:06:11,327 --> 00:06:13,928 and I won't tell other people what goes on in the Yale network. 170 00:06:13,928 --> 00:06:15,117 And so, if you think about it 171 00:06:15,117 --> 00:06:16,702 there is an implied commitment 172 00:06:16,702 --> 00:06:18,203 when you join any of these social networks, 173 00:06:18,203 --> 00:06:20,122 that if you are not supposed 174 00:06:20,122 --> 00:06:22,165 to re-share information, you won't. 175 00:06:22,165 --> 00:06:23,917 And there is another area of the law 176 00:06:23,917 --> 00:06:26,513 that actually has really had this transformation, 177 00:06:26,513 --> 00:06:29,374 where they went from a very formal -- you have to be explicit understandings -- 178 00:06:29,381 --> 00:06:31,091 to just anything goes. 179 00:06:31,091 --> 00:06:32,426 And that's products liability. 180 00:06:32,426 --> 00:06:33,677 As crazy as this may sound 181 00:06:33,677 --> 00:06:35,012 there was a time where if you bought 182 00:06:35,012 --> 00:06:38,641 a can of coca-cola and it blew up in your hand as you were drinking it. 183 00:06:38,641 --> 00:06:40,175 The only person you could sue 184 00:06:40,175 --> 00:06:41,754 was the bodega or bodegua, 185 00:06:41,754 --> 00:06:45,051 as the case may be, that you bought it from. 186 00:06:45,051 --> 00:06:47,829 And over time courts sort of didn't like this. 187 00:06:47,837 --> 00:06:50,294 They said, Well, there is an implied contract 188 00:06:50,294 --> 00:06:52,457 between the original manufacturer and each step in the chain 189 00:06:52,457 --> 00:06:54,060 of distributions until to the ultimate consumer 190 00:06:54,060 --> 00:06:56,732 does not need to be in contractual privity 191 00:06:56,742 --> 00:06:58,076 with the original manufacturer. 192 00:06:58,076 --> 00:07:00,094 Which is the fancy way of saying: 193 00:07:00,099 --> 00:07:01,881 We are going to say that there is an implied contract 194 00:07:01,881 --> 00:07:03,749 that runs all the way through all these steps in the middle. 195 00:07:03,749 --> 00:07:06,175 And when you finally buy that can of coke, 196 00:07:06,175 --> 00:07:09,232 you get an implied contract from Coke. 197 00:07:09,254 --> 00:07:12,009 Finally a court in California said, Enough, is enough. 198 00:07:12,009 --> 00:07:14,169 We are done pretending, we are done making up 199 00:07:14,176 --> 00:07:15,802 these implied contracts. 200 00:07:15,802 --> 00:07:18,416 We are just gonna say strict liability applies 201 00:07:18,430 --> 00:07:21,679 if you make a product and you put it out in the universe. 202 00:07:21,683 --> 00:07:23,352 You have a reasonable understanding 203 00:07:23,352 --> 00:07:25,288 that if somebody gets hurt by that product 204 00:07:25,288 --> 00:07:26,661 they are going to sue you. 205 00:07:26,661 --> 00:07:29,469 We can do the exact same thing with privacy. 206 00:07:29,469 --> 00:07:30,776 If you join a social network, 207 00:07:30,776 --> 00:07:33,257 Facebook, Twitter, Google+ 208 00:07:33,257 --> 00:07:36,655 and you join that network knowing that there are privacy settings 209 00:07:36,655 --> 00:07:40,313 and knowing that other people are sharing information with you, 210 00:07:40,328 --> 00:07:44,167 but at the same time prohibiting other people 211 00:07:44,167 --> 00:07:45,749 from accessing that information. 212 00:07:45,749 --> 00:07:49,395 It's a violation of whatever you wanna phrase it as. 213 00:07:49,395 --> 00:07:51,809 Wouldn't that person's expressed understanding 214 00:07:51,838 --> 00:07:53,923 that they would only share the information with you 215 00:07:53,924 --> 00:07:55,425 if you didn't re-share it. 216 00:07:55,425 --> 00:07:58,039 Now, we can get there without waiting, for example, 217 00:07:58,039 --> 00:08:01,907 Facebook could put a little lock or a hash icon on every post 218 00:08:01,909 --> 00:08:05,060 on every element of Facebook that's been shared with you 219 00:08:05,067 --> 00:08:07,580 that would let you know whether or not it was public, 220 00:08:07,580 --> 00:08:09,014 whether or not it was OK to re-share. 221 00:08:09,014 --> 00:08:10,407 Twitter already does this. 222 00:08:10,407 --> 00:08:13,341 You can not one click re-tweet a protected tweet. 223 00:08:13,341 --> 00:08:17,646 And Craigslist has code-matching that will actually look at posts 224 00:08:17,656 --> 00:08:20,392 you've previously made and if you're re-posting 225 00:08:20,392 --> 00:08:21,910 similar content it will stop you. 226 00:08:21,910 --> 00:08:24,407 Facebook and Twitter could do the exact same thing 227 00:08:24,413 --> 00:08:27,048 if they see you trying to use copy and paste 228 00:08:27,048 --> 00:08:28,567 to get around these mechanisms. 229 00:08:28,567 --> 00:08:30,001 The other thing they could do is, 230 00:08:30,001 --> 00:08:31,420 we could amend our terms of service, 231 00:08:31,420 --> 00:08:33,213 we could make an expressed term of service 232 00:08:33,213 --> 00:08:36,804 to re-share information that is not supposed to be re-shared. 233 00:08:36,804 --> 00:08:39,351 Like on Google+, where you can actually click 234 00:08:39,351 --> 00:08:41,483 "Disable re-sharing" and then no one else can. 235 00:08:41,483 --> 00:08:44,605 So there is a sense that we can get there. 236 00:08:44,605 --> 00:08:47,978 We also can maybe get there in law. 237 00:08:47,978 --> 00:08:49,788 It won't necessarily happen 238 00:08:49,788 --> 00:08:51,553 right away, but in a recent case 239 00:08:51,553 --> 00:08:53,899 the Supreme Court is starting to go there. 240 00:08:53,899 --> 00:08:56,930 In the Jones case, which dealt with GPS. 241 00:08:56,940 --> 00:08:58,822 Justice Sotomayor said maybe it's time 242 00:08:58,822 --> 00:09:02,767 that we start to rethink this notion 243 00:09:02,767 --> 00:09:04,460 that if you share something 244 00:09:04,460 --> 00:09:07,161 with one person it is no longer private. 245 00:09:07,161 --> 00:09:10,567 Because our societal expectations have changed. 246 00:09:10,584 --> 00:09:13,837 We've moved from law to norms. 247 00:09:13,837 --> 00:09:19,122 The norms of not-cool-bro-to-re-share are how we now think about privacy. 248 00:09:19,134 --> 00:09:21,850 And as a result our law is lagging behind a little bit. 249 00:09:21,850 --> 00:09:24,904 And although we are not there yet with our laws, 250 00:09:24,904 --> 00:09:27,339 we have inter measures we can use from code. 251 00:09:27,350 --> 00:09:31,227 So the interesting thing to see is where we head 252 00:09:31,227 --> 00:09:33,529 now that we are a society of norms 253 00:09:33,529 --> 00:09:36,295 and when we think about privacy as norm-based. 254 00:09:37,483 --> 00:09:39,895 (Applause)