WEBVTT 00:00:00.187 --> 00:00:02.160 I haven't been in this charitable sector for long, 00:00:02.160 --> 00:00:04.194 it's been about 2 and a half years. 00:00:04.194 --> 00:00:09.887 What I've seen is the charities bringing in 00:00:09.887 --> 00:00:14.169 CEOs from the for-profit world or from the corporate world 00:00:14.169 --> 00:00:18.390 to bring in a perspective into charities to bring perhaps 00:00:18.390 --> 00:00:21.090 new ideas, new thinking, new disciplines 00:00:21.090 --> 00:00:22.719 around marketing. 00:00:22.719 --> 00:00:24.406 And then on the marketing side, 00:00:24.406 --> 00:00:27.820 we've seen a significant increase over the past three years 00:00:27.820 --> 00:00:29.902 of organizations investing 00:00:29.902 --> 00:00:31.339 in marketing. 00:00:31.339 --> 00:00:34.521 So I think investment in paid advertising has gone up 00:00:34.521 --> 00:00:36.550 about 600%, 00:00:36.550 --> 00:00:39.067 albeit at a low base, over the past 3 years 00:00:39.067 --> 00:00:40.769 according to AC Neilsen. 00:00:40.769 --> 00:00:44.332 And getting more sophisticated around branding, 00:00:44.332 --> 00:00:47.085 I think the charitable sector is recognizing the competition 00:00:47.085 --> 00:00:48.730 is quite high. 00:00:48.730 --> 00:00:51.316 80,000 charities on average, 00:00:51.316 --> 00:00:54.057 it's a lot of different messages in the marketplace, 00:00:54.057 --> 00:00:56.593 and that they need to stand out because 00:00:56.593 --> 00:01:00.070 the donor dollars are decreasing and even volunteer's time. 00:01:00.070 --> 00:01:03.280 There's only so many causes that you can volunteer for. 00:01:03.280 --> 00:01:05.868 And I think they're finding that in order to be able to 00:01:05.868 --> 00:01:08.150 get their fair share, they have to make sure 00:01:08.150 --> 00:01:10.521 that their message is in the marketplace.