1 00:00:00,187 --> 00:00:02,160 I haven't been in this charitable sector for long, 2 00:00:02,160 --> 00:00:04,194 it's been about 2 and a half years. 3 00:00:04,194 --> 00:00:09,887 What I've seen is the charities bringing in 4 00:00:09,887 --> 00:00:14,169 CEOs from the for-profit world or from the corporate world 5 00:00:14,169 --> 00:00:18,390 to bring in a perspective into charities to bring perhaps 6 00:00:18,390 --> 00:00:21,090 new ideas, new thinking, new disciplines 7 00:00:21,090 --> 00:00:22,719 around marketing. 8 00:00:22,719 --> 00:00:24,406 And then on the marketing side, 9 00:00:24,406 --> 00:00:27,820 we've seen a significant increase over the past three years 10 00:00:27,820 --> 00:00:29,902 of organizations investing 11 00:00:29,902 --> 00:00:31,339 in marketing. 12 00:00:31,339 --> 00:00:34,521 So I think investment in paid advertising has gone up 13 00:00:34,521 --> 00:00:36,550 about 600%, 14 00:00:36,550 --> 00:00:39,067 albeit at a low base, over the past 3 years 15 00:00:39,067 --> 00:00:40,769 according to AC Neilsen. 16 00:00:40,769 --> 00:00:44,332 And getting more sophisticated around branding, 17 00:00:44,332 --> 00:00:47,085 I think the charitable sector is recognizing the competition 18 00:00:47,085 --> 00:00:48,730 is quite high. 19 00:00:48,730 --> 00:00:51,316 80,000 charities on average, 20 00:00:51,316 --> 00:00:54,057 it's a lot of different messages in the marketplace, 21 00:00:54,057 --> 00:00:56,593 and that they need to stand out because 22 00:00:56,593 --> 00:01:00,070 the donor dollars are decreasing and even volunteer's time. 23 00:01:00,070 --> 00:01:03,280 There's only so many causes that you can volunteer for. 24 00:01:03,280 --> 00:01:05,868 And I think they're finding that in order to be able to 25 00:01:05,868 --> 00:01:08,150 get their fair share, they have to make sure 26 00:01:08,150 --> 00:01:10,521 that their message is in the marketplace.