0:00:00.187,0:00:02.160 I haven't been in this[br]charitable sector for long, 0:00:02.160,0:00:04.194 it's been about[br]2 and a half years. 0:00:04.194,0:00:09.887 What I've seen is[br]the charities bringing in 0:00:09.887,0:00:14.169 CEOs from the for-profit world[br]or from the corporate world 0:00:14.169,0:00:18.390 to bring in a perspective[br]into charities to bring perhaps 0:00:18.390,0:00:21.090 new ideas,[br]new thinking, new disciplines 0:00:21.090,0:00:22.719 around marketing. 0:00:22.719,0:00:24.406 And then on[br]the marketing side, 0:00:24.406,0:00:27.820 we've seen a significant[br]increase over the past three years 0:00:27.820,0:00:29.902 of organizations investing 0:00:29.902,0:00:31.339 in marketing. 0:00:31.339,0:00:34.521 So I think investment in[br]paid advertising has gone up 0:00:34.521,0:00:36.550 about 600%, 0:00:36.550,0:00:39.067 albeit at a low base,[br]over the past 3 years 0:00:39.067,0:00:40.769 according to AC Neilsen. 0:00:40.769,0:00:44.332 And getting more[br]sophisticated around branding, 0:00:44.332,0:00:47.085 I think the charitable sector[br]is recognizing the competition 0:00:47.085,0:00:48.730 is quite high. 0:00:48.730,0:00:51.316 80,000 charities on average, 0:00:51.316,0:00:54.057 it's a lot of different[br]messages in the marketplace, 0:00:54.057,0:00:56.593 and that they need[br]to stand out because 0:00:56.593,0:01:00.070 the donor dollars are decreasing[br]and even volunteer's time. 0:01:00.070,0:01:03.280 There's only so many causes[br]that you can volunteer for. 0:01:03.280,0:01:05.868 And I think they're finding[br]that in order to be able to 0:01:05.868,0:01:08.150 get their fair share,[br]they have to make sure 0:01:08.150,0:01:10.521 that their message[br]is in the marketplace.