1 00:00:00,176 --> 00:00:01,934 How many of you are completely comfortable 2 00:00:01,934 --> 00:00:04,752 with calling yourselves a leader? 3 00:00:04,752 --> 00:00:07,621 See, I've asked that question all the way across the country, 4 00:00:07,621 --> 00:00:09,456 and everywhere I ask it, no matter where, 5 00:00:09,456 --> 00:00:12,560 there's always a huge portion of the audience that won't put up their hand. 6 00:00:12,560 --> 00:00:14,585 And I've come to realize that we have made leadership 7 00:00:14,585 --> 00:00:15,986 into something bigger than us. 8 00:00:15,986 --> 00:00:17,555 We've made into something beyond us. 9 00:00:17,555 --> 00:00:19,528 We've made it about changing the world. 10 00:00:19,528 --> 00:00:21,410 And we've taken this title of leader, and we treat it 11 00:00:21,410 --> 00:00:24,475 as if it's something that one day we're going to deserve, 12 00:00:24,475 --> 00:00:26,358 but to give it to ourselves right now 13 00:00:26,358 --> 00:00:29,470 means a level of arrogance or cockiness that we're not comfortable with. 14 00:00:29,470 --> 00:00:31,997 And I worry sometimes that we spend so much time 15 00:00:31,997 --> 00:00:35,434 celebrating amazing things that hardly anybody can do 16 00:00:35,434 --> 00:00:36,488 that we've convinced ourselves that those are 17 00:00:36,488 --> 00:00:38,504 the only things worth celebrating, and we start to 18 00:00:38,504 --> 00:00:40,643 devalue the things that we can do every day, and we start 19 00:00:40,643 --> 00:00:43,454 to take moments where we truly are a leader 20 00:00:43,454 --> 00:00:45,350 and we don't let ourselves take credit for it, 21 00:00:45,350 --> 00:00:46,785 and we don't let ourselves feel good about it. 22 00:00:46,785 --> 00:00:48,632 And I've been lucky enough over the last 23 00:00:48,632 --> 00:00:50,555 10 years to work with some amazing people 24 00:00:50,555 --> 00:00:52,022 who have helped me redefine leadership in a way 25 00:00:52,022 --> 00:00:53,348 that I think has made me happier. 26 00:00:53,348 --> 00:00:55,897 And with my short time today, I just want to share with you 27 00:00:55,897 --> 00:01:00,296 the one story that is probably most responsible for that redefinition. 28 00:01:00,296 --> 00:01:02,491 I went to school in a little school called 29 00:01:02,491 --> 00:01:04,864 Mount Allison University in Sackville, New Brunswick, 30 00:01:04,864 --> 00:01:06,891 and on my last day there, a girl came up to me 31 00:01:06,891 --> 00:01:10,095 and she said, "I remember the first time that I met you." 32 00:01:10,095 --> 00:01:12,504 And then she told me a story that had happened four years earlier. 33 00:01:12,504 --> 00:01:15,450 She said, "On the day before I started university, 34 00:01:15,450 --> 00:01:17,600 I was in the hotel room with my mom and my dad, and 35 00:01:17,600 --> 00:01:20,216 I was so scared and so convinced that I couldn't do this, 36 00:01:20,216 --> 00:01:23,382 that I wasn't ready for university, that I just burst into tears. 37 00:01:23,382 --> 00:01:25,001 And my mom and my dad were amazing. They were like, 38 00:01:25,001 --> 00:01:28,096 'Look, we know you're scared, but let's just go tomorrow. 39 00:01:28,096 --> 00:01:29,723 Let's go to the first day, and if at any point 40 00:01:29,723 --> 00:01:32,315 you feel as if you can't do this, that's fine, just tell us, 41 00:01:32,315 --> 00:01:34,914 we will take you home. We love you no matter what.'" 42 00:01:34,914 --> 00:01:36,052 And she says, "So I went the next day 43 00:01:36,052 --> 00:01:38,257 and I was standing in line getting ready for registration, 44 00:01:38,257 --> 00:01:40,241 and I looked around and I just knew I couldn't do it. 45 00:01:40,241 --> 00:01:42,692 I knew I wasn't ready. I knew I had to quit." 46 00:01:42,692 --> 00:01:44,645 And she says, "I made that decision, and as soon as I made it, 47 00:01:44,645 --> 00:01:47,096 there was this incredible feeling of peace that came over me. 48 00:01:47,096 --> 00:01:48,967 And I turned to my mom and my dad to tell them 49 00:01:48,967 --> 00:01:51,098 that we needed to go home, and just at that moment, 50 00:01:51,098 --> 00:01:53,059 you came out of the Student Union building 51 00:01:53,059 --> 00:01:56,179 wearing the stupidest hat I have ever seen in my life." (Laughter) 52 00:01:56,179 --> 00:01:57,899 "It was awesome. 53 00:01:57,899 --> 00:02:00,038 And you had a big sign promoting Shinerama, 54 00:02:00,038 --> 00:02:01,585 which is Students Fighting Cystic Fibrosis," 55 00:02:01,585 --> 00:02:02,645 — a charity I've worked with for years — 56 00:02:02,645 --> 00:02:04,634 "and you had a bucketful of lollipops. 57 00:02:04,634 --> 00:02:07,032 And you were walking along and you were handing the lollipops out 58 00:02:07,032 --> 00:02:09,576 to people in line and talking about Shinerama. 59 00:02:09,576 --> 00:02:12,978 And all of a sudden, you got to me, and you just stopped, 60 00:02:12,978 --> 00:02:16,613 and you stared. It was creepy." (Laughter) 61 00:02:16,613 --> 00:02:19,415 This girl right here knows exactly what I'm talking about. (Laughter) 62 00:02:19,415 --> 00:02:21,415 "And then you looked at the guy next to me, 63 00:02:21,415 --> 00:02:23,033 and you smiled, and you reached in your bucket, and you pulled 64 00:02:23,033 --> 00:02:25,118 out a lollipop, and you held it out to him, and you said, 65 00:02:25,118 --> 00:02:28,999 'You need to give a lollipop to the beautiful woman standing next to you.'" 66 00:02:28,999 --> 00:02:33,196 And she said, "I have never seen anyone get more embarrassed faster in my life. 67 00:02:33,196 --> 00:02:34,867 He turned beet red, and he wouldn't even look at me. 68 00:02:34,867 --> 00:02:39,001 He just kind of held the lollipop out like this." (Laughter) 69 00:02:39,001 --> 00:02:41,442 "And I felt so bad for this dude that I took the lollipop, 70 00:02:41,442 --> 00:02:44,007 and as soon as I did, you got this incredibly severe look 71 00:02:44,007 --> 00:02:45,523 on your face and you looked at my mom and my dad, 72 00:02:45,523 --> 00:02:47,842 and you said, 'Look at that. Look at that. 73 00:02:47,842 --> 00:02:51,084 First day away from home, and already she's taking candy 74 00:02:51,084 --> 00:02:54,000 from a stranger?!'" (Laughter) 75 00:02:54,000 --> 00:02:56,402 And she said, "Everybody lost it. Twenty feet in every 76 00:02:56,402 --> 00:02:58,407 direction, everyone started to howl. 77 00:02:58,407 --> 00:03:01,063 And I know this is cheesy, and I don't know why I'm telling you this, 78 00:03:01,063 --> 00:03:02,552 but in that moment when everyone was laughing, 79 00:03:02,552 --> 00:03:04,243 I knew that I shouldn't quit. 80 00:03:04,243 --> 00:03:06,138 I knew that I was where I was supposed to be, 81 00:03:06,138 --> 00:03:08,803 and I knew that I was home, and I haven't spoken to you 82 00:03:08,803 --> 00:03:10,910 once in the four years since that day, 83 00:03:10,910 --> 00:03:12,504 but I heard that you were leaving, 84 00:03:12,504 --> 00:03:14,137 and I had to come up and tell you that you've been 85 00:03:14,137 --> 00:03:18,449 an incredibly important person in my life, and I'm going to miss you. Good luck." 86 00:03:18,449 --> 00:03:20,578 And she walks away, and I'm flattened. 87 00:03:20,578 --> 00:03:23,257 And she gets about six feet away, she turns around and smiles, and goes, 88 00:03:23,257 --> 00:03:24,668 "You should probably know this, too. 89 00:03:24,668 --> 00:03:28,155 I'm still dating that guy four years later." (Laughter) 90 00:03:28,155 --> 00:03:31,162 A year and a half after I moved to Toronto, 91 00:03:31,162 --> 00:03:34,188 I got an invitation to their wedding. 92 00:03:34,188 --> 00:03:36,823 Here's the kicker. I don't remember that. 93 00:03:36,823 --> 00:03:38,627 I have no recollection of that moment, 94 00:03:38,627 --> 00:03:40,535 and I've searched my memory banks, because that is funny 95 00:03:40,535 --> 00:03:43,144 and I should remember doing it, and I don't remember it. 96 00:03:43,144 --> 00:03:45,595 And that was such an eye-opening, transformative moment 97 00:03:45,595 --> 00:03:48,128 for me to think that maybe the biggest impact I'd ever had 98 00:03:48,128 --> 00:03:50,472 on anyone's life, a moment that had a woman walk up 99 00:03:50,472 --> 00:03:52,550 to a stranger four years later and say, 100 00:03:52,550 --> 00:03:54,246 "You've been an incredibly important person in my life," 101 00:03:54,246 --> 00:03:56,824 was a moment that I didn't even remember. 102 00:03:56,824 --> 00:03:58,292 How many of you guys have a lollipop moment, 103 00:03:58,292 --> 00:04:00,568 a moment where someone said something or did something 104 00:04:00,568 --> 00:04:03,018 that you feel fundamentally made your life better? 105 00:04:03,018 --> 00:04:07,198 All right. How many of you have told that person they did it? 106 00:04:07,198 --> 00:04:09,524 See, why not? We celebrate birthdays, 107 00:04:09,524 --> 00:04:13,936 where all you have to do is not die for 365 days — (Laughter) — 108 00:04:13,936 --> 00:04:15,739 and yet we let people who have made our lives better 109 00:04:15,739 --> 00:04:17,364 walk around without knowing it. 110 00:04:17,364 --> 00:04:19,829 And every single one of you, every single one of you 111 00:04:19,829 --> 00:04:21,264 has been the catalyst for a lollipop moment. 112 00:04:21,264 --> 00:04:22,892 You have made someone's life better by something 113 00:04:22,892 --> 00:04:25,445 that you said or that you did, and if you think you haven't, 114 00:04:25,445 --> 00:04:28,110 think about all the hands that didn't go back up when I asked that question. 115 00:04:28,110 --> 00:04:30,092 You're just one of the people who hasn't been told. 116 00:04:30,092 --> 00:04:32,895 But it is so scary to think of ourselves as that powerful. 117 00:04:32,895 --> 00:04:35,014 It can be frightening to think that we can matter that much 118 00:04:35,014 --> 00:04:38,436 to other people, because as long as we make leadership something bigger than us, 119 00:04:38,436 --> 00:04:40,308 as long as we keep leadership something beyond us, 120 00:04:40,308 --> 00:04:42,048 as long as we make it about changing the world, 121 00:04:42,048 --> 00:04:44,011 we give ourselves an excuse not to expect it 122 00:04:44,011 --> 00:04:46,884 every day from ourselves and from each other. 123 00:04:46,884 --> 00:04:49,628 Marianne Williamson said, "Our greatest fear is not that we are inadequate. 124 00:04:49,628 --> 00:04:51,987 Our greatest fear is that we are powerful beyond measure. 125 00:04:51,987 --> 00:04:54,899 It is our light, and not our darkness, that frightens us." 126 00:04:54,899 --> 00:04:57,355 And my call to action today is that we need to get over that. 127 00:04:57,355 --> 00:04:59,354 We need to get over our fear of how extraordinarily 128 00:04:59,354 --> 00:05:00,897 powerful we can be in each other's lives. 129 00:05:00,897 --> 00:05:03,302 We need to get over it so we can move beyond it, and our 130 00:05:03,302 --> 00:05:06,190 little brothers and our little sisters, and one day our kids -- 131 00:05:06,190 --> 00:05:08,512 or our kids right now -- can watch and start to value 132 00:05:08,512 --> 00:05:10,588 the impact we can have on each other's lives 133 00:05:10,588 --> 00:05:13,840 more than money and power and titles and influence. 134 00:05:13,840 --> 00:05:16,475 We need to redefine leadership as being about lollipop moments, 135 00:05:16,475 --> 00:05:19,362 how many of them we create, how many of them we acknowledge, 136 00:05:19,362 --> 00:05:22,795 how many of them we pay forward, and how many of them we say thank you for. 137 00:05:22,795 --> 00:05:25,153 Because we've made leadership about changing the world, 138 00:05:25,153 --> 00:05:28,488 and there is no world. There's only six billion understandings of it, 139 00:05:28,488 --> 00:05:30,299 and if you change one person's understanding of it, 140 00:05:30,299 --> 00:05:32,617 one person's understanding of what they're capable of, 141 00:05:32,617 --> 00:05:35,002 one person's understanding of how much people care about them, 142 00:05:35,002 --> 00:05:37,466 one person's understanding of how powerful an agent 143 00:05:37,466 --> 00:05:40,930 for change they can be in this world, you've changed the whole thing. 144 00:05:40,930 --> 00:05:43,721 And if we can understand leadership like that, 145 00:05:43,721 --> 00:05:46,016 I think if we can redefine leadership like that, 146 00:05:46,016 --> 00:05:47,989 I think we can change everything. 147 00:05:47,989 --> 00:05:50,685 And it's a simple idea, but I don't think it's a small one, 148 00:05:50,685 --> 00:05:53,985 and I want to thank you all so much for letting me share it with you today.