WEBVTT 00:00:00.813 --> 00:00:03.641 So, I thought a lot about the first word I'd say today, 00:00:03.641 --> 00:00:06.155 and I decided to say "Colombia." 00:00:06.155 --> 00:00:10.214 And the reason, I don't know how many of you have visited Colombia, 00:00:10.214 --> 00:00:13.064 but Colombia is just north of the border with Brazil. 00:00:13.064 --> 00:00:14.271 It's a beautiful country 00:00:14.271 --> 00:00:17.727 with extraordinary people, like me and others -- (Laughter) -- 00:00:17.727 --> 00:00:23.157 and it's populated with incredible fauna, flora. 00:00:23.157 --> 00:00:27.324 It's got water; it's got everything to be the perfect place. NOTE Paragraph 00:00:27.324 --> 00:00:29.052 But we have a few problems. 00:00:29.052 --> 00:00:30.722 You may have heard of some of them. 00:00:30.722 --> 00:00:34.415 We have the oldest standing guerrilla in the world. 00:00:34.415 --> 00:00:36.414 It's been around for over 50 years, 00:00:36.414 --> 00:00:39.177 which means that in my lifetime, 00:00:39.177 --> 00:00:43.852 I have never lived one day of peace in my country. 00:00:43.852 --> 00:00:47.725 This guerrilla -- and the main group is the FARC guerrillas, 00:00:47.725 --> 00:00:50.142 Revolutionary Armed Forces of Colombia -- 00:00:50.142 --> 00:00:57.631 they have financed their war by kidnapping, by extortion, 00:00:57.631 --> 00:01:01.480 by getting into the drug trade, by illegal mining. 00:01:01.480 --> 00:01:05.301 There has been terrorism. There have been random bombs. 00:01:05.301 --> 00:01:09.576 So it's not good. It's not really good. 00:01:09.576 --> 00:01:14.376 And if you look at the human cost of this war over 50 years, 00:01:14.376 --> 00:01:19.197 we have had more than 5.7 million displaced population. 00:01:19.197 --> 00:01:22.265 It's one of the biggest displaced populations in the world, 00:01:22.265 --> 00:01:26.374 and this conflict has cost over 220,000 lives. 00:01:26.374 --> 00:01:29.432 So it's a little bit like the BolĂ­var wars again. 00:01:29.432 --> 00:01:32.587 It's a lot of people who have died unnecessarily. NOTE Paragraph 00:01:32.587 --> 00:01:35.665 We are now in the middle of peace talks, 00:01:35.665 --> 00:01:38.958 and we've been trying to help resolve this problem peacefully, 00:01:38.958 --> 00:01:40.518 and as part of that, 00:01:40.518 --> 00:01:44.427 we decided to try something completely lateral and different: 00:01:44.427 --> 00:01:46.471 Christmas lights. NOTE Paragraph 00:01:46.471 --> 00:01:48.977 So Christmas lights, and you're saying, 00:01:48.977 --> 00:01:51.893 what the hell is this guy going to talk about? 00:01:52.173 --> 00:01:56.785 I am going to talk about gigantic trees 00:01:56.785 --> 00:02:02.412 that we put in nine strategic pathways in the jungle 00:02:02.412 --> 00:02:04.421 covered with Christmas lights. 00:02:04.421 --> 00:02:08.388 These trees helped us demobilize 00:02:08.388 --> 00:02:10.919 331 guerrillas, 00:02:10.919 --> 00:02:12.637 roughly five percent 00:02:12.637 --> 00:02:15.079 of the guerrilla force at the time. 00:02:15.079 --> 00:02:17.815 These trees were lit up at night, 00:02:17.815 --> 00:02:20.044 and they had a sign beside them 00:02:20.044 --> 00:02:24.735 that said, "If Christmas can come to the jungle, you can come home. 00:02:24.735 --> 00:02:26.435 Demobilize. 00:02:26.435 --> 00:02:28.916 At Christmas, everything is possible." NOTE Paragraph 00:02:28.916 --> 00:02:32.209 So how do we know these trees worked? 00:02:32.209 --> 00:02:34.215 Well, we got 331, which is okay, 00:02:34.215 --> 00:02:37.480 but we also know that 00:02:37.480 --> 00:02:39.548 not a lot of guerrillas saw them, 00:02:39.548 --> 00:02:41.984 but we know that a lot of guerrillas heard about them, 00:02:41.984 --> 00:02:43.191 and we know this 00:02:43.191 --> 00:02:46.075 because we are constantly talking to demobilized guerrillas. NOTE Paragraph 00:02:46.075 --> 00:02:49.050 So let me take you back four years before the trees. 00:02:49.050 --> 00:02:52.735 Four years before the trees, we were approached by the government 00:02:52.735 --> 00:02:54.522 to help them come up 00:02:54.522 --> 00:02:56.869 with a communications strategy 00:02:56.869 --> 00:03:00.082 to get as many guerrillas as we could out of the jungle. 00:03:00.082 --> 00:03:02.674 The government had a military strategy, 00:03:02.674 --> 00:03:03.862 it had a legal strategy, 00:03:03.862 --> 00:03:06.691 it had a political strategy, but it said, 00:03:06.691 --> 00:03:09.036 we don't really have a communications strategy, 00:03:09.036 --> 00:03:12.147 and it probably would be a good thing to have, 00:03:12.147 --> 00:03:16.373 so we decided to immediately jump into this, 00:03:16.373 --> 00:03:18.568 because it is an opportunity 00:03:18.568 --> 00:03:21.899 to effect the outcome of the conflict 00:03:21.899 --> 00:03:23.324 with the things that we do, 00:03:23.324 --> 00:03:26.264 with the tools that we have. NOTE Paragraph 00:03:26.264 --> 00:03:28.493 But we didn't know very much about it. 00:03:28.493 --> 00:03:30.629 We didn't understand in Colombia, 00:03:30.629 --> 00:03:33.300 if you live in the cities, you're very far away 00:03:33.300 --> 00:03:34.963 from where the war is actually happening, 00:03:34.963 --> 00:03:37.016 so you don't really understand it, 00:03:37.016 --> 00:03:38.612 and we asked the government to give us 00:03:38.612 --> 00:03:41.404 access to as many demobilized guerrillas as possible. 00:03:41.404 --> 00:03:43.980 And we talked to about 60 of them 00:03:43.980 --> 00:03:49.374 before we felt we fully understood the problem. 00:03:49.374 --> 00:03:52.386 They told us why they had joined the guerrillas, 00:03:52.386 --> 00:03:55.265 why the left the guerrillas, what their dreams were, 00:03:55.265 --> 00:03:56.983 what their frustrations were, 00:03:56.983 --> 00:03:58.933 and from those conversations came 00:03:58.933 --> 00:04:01.418 the underlying insight 00:04:01.418 --> 00:04:03.693 that has guided this whole campaign, 00:04:03.693 --> 00:04:05.540 which is 00:04:05.540 --> 00:04:09.150 that guerrillas are as much prisoners of their organizations 00:04:09.150 --> 00:04:11.533 as the people they hold hostage. NOTE Paragraph 00:04:11.533 --> 00:04:14.313 And at the beginning, we were so touched by these stories, 00:04:14.313 --> 00:04:16.596 we were so amazed by these stories, 00:04:16.596 --> 00:04:18.468 that we thought that maybe the best way 00:04:18.468 --> 00:04:20.465 to talk to the guerrillas was to have them 00:04:20.465 --> 00:04:22.570 talk to themselves, 00:04:22.570 --> 00:04:27.354 so we recorded about a hundred different stories during the first year, 00:04:27.354 --> 00:04:29.722 and we put them on the radio and television 00:04:29.722 --> 00:04:31.649 so that the guerrillas in the jungle 00:04:31.649 --> 00:04:34.157 could hear stories, their stories, 00:04:34.157 --> 00:04:36.415 or stories similar to theirs, 00:04:36.415 --> 00:04:39.195 and when they heard them, they decided to go out. NOTE Paragraph 00:04:39.195 --> 00:04:41.889 I want to tell you one of these stories. 00:04:41.889 --> 00:04:44.443 This person you see here is Joanni Andres. 00:04:44.443 --> 00:04:47.274 Joanni Andres is 25 when we took that picture. 00:04:47.274 --> 00:04:49.292 He had been seven years in the guerrilla, 00:04:49.292 --> 00:04:51.993 and he had demobilized very recently. 00:04:51.993 --> 00:04:54.528 His story is the following: 00:04:54.528 --> 00:04:57.724 he was recruited when he was 17, 00:04:57.724 --> 00:05:00.639 and sometime later, 00:05:00.639 --> 00:05:02.903 in his squadron, if you will, 00:05:02.903 --> 00:05:06.385 this beautiful girl was recruited, 00:05:06.385 --> 00:05:08.076 and they fell in love. 00:05:08.076 --> 00:05:09.976 Their conversations were about 00:05:09.976 --> 00:05:11.957 what their family was going to be like, 00:05:11.957 --> 00:05:14.288 what their kid's names would be, 00:05:14.288 --> 00:05:16.885 how their life would be when they left the guerrilla. 00:05:16.885 --> 00:05:18.342 But it turns out 00:05:18.342 --> 00:05:20.255 that love is very strictly forbidden 00:05:20.255 --> 00:05:22.042 in the lower ranks of the guerrilla, 00:05:22.042 --> 00:05:24.078 so their romance was discovered 00:05:24.078 --> 00:05:25.587 and they were separated. 00:05:25.587 --> 00:05:28.711 He was sent very far away, and she was left behind. 00:05:28.711 --> 00:05:31.368 She was very familiar with the territory, 00:05:31.368 --> 00:05:33.876 so one night, when she was on guard, 00:05:33.876 --> 00:05:35.605 she just left, 00:05:35.605 --> 00:05:39.112 and she went to the army, she demobilized, 00:05:39.112 --> 00:05:41.236 and she was one of the persons 00:05:41.236 --> 00:05:43.053 that we had the fortune to talk to, 00:05:43.053 --> 00:05:45.346 and we were really touched by this story, 00:05:45.346 --> 00:05:47.714 so we made a radio spot, 00:05:47.714 --> 00:05:50.640 and it turns out, by chance, 00:05:50.640 --> 00:05:54.123 that far away, many, many kilometers north 00:05:54.123 --> 00:05:57.281 he heard her on the radio, 00:05:57.281 --> 00:05:59.881 and when he heard her on the radio, 00:05:59.881 --> 00:06:01.845 he said, "What am I doing here? 00:06:01.845 --> 00:06:05.751 She had the balls to get out. 00:06:05.751 --> 00:06:09.006 I need to do the same thing." And he did. 00:06:09.006 --> 00:06:11.589 He walked for two days and two nights, 00:06:11.589 --> 00:06:13.952 and he risked his life and he got out, 00:06:13.952 --> 00:06:16.913 and the only thing he wanted was to see her. 00:06:16.913 --> 00:06:20.439 The only thing that was in his mind was to see her. 00:06:20.439 --> 00:06:23.356 The story was, they did meet. Okay? 00:06:23.356 --> 00:06:25.887 I know you're wondering if they did meet. 00:06:25.887 --> 00:06:27.136 They did meet. 00:06:27.136 --> 00:06:31.469 She had been recruited when she was 15, and she left when she was 17, 00:06:31.469 --> 00:06:33.629 so there were a lot of other complications, 00:06:33.629 --> 00:06:35.151 but they did eventually meet. 00:06:35.151 --> 00:06:36.990 I don't know if they're together now, 00:06:36.990 --> 00:06:40.306 but I can find out. (Laughter) 00:06:40.306 --> 00:06:44.557 But what I can tell you is that 00:06:44.557 --> 00:06:48.200 our radio strategy was working. NOTE Paragraph 00:06:48.200 --> 00:06:51.861 The problem is that it was working in the lower ranks of the guerrilla. 00:06:51.861 --> 00:06:54.224 It was not working with the commanders, 00:06:54.224 --> 00:06:56.435 the people that are more difficult to replace, 00:06:56.435 --> 00:06:59.063 because you can easily recruit 00:06:59.063 --> 00:07:02.078 but you can't get the older commanders. 00:07:02.078 --> 00:07:05.696 So we thought, well, we'll use the same strategy. 00:07:05.696 --> 00:07:08.412 We'll have commanders talking to commanders. 00:07:08.412 --> 00:07:09.788 And we even went as far 00:07:09.788 --> 00:07:12.034 as asking ex-commanders of the guerrilla 00:07:12.034 --> 00:07:14.773 to fly on helicopters with microphones 00:07:14.773 --> 00:07:18.234 telling the people that used to fight with them, 00:07:18.234 --> 00:07:20.347 "There is a better life out there, 00:07:20.347 --> 00:07:22.924 I'm doing good, this is not worth it." Etc. 00:07:22.924 --> 00:07:26.180 But, as you can all imagine, 00:07:26.180 --> 00:07:28.450 it was very easy to counteract, 00:07:28.450 --> 00:07:30.583 because what was the guerrilla going to say? 00:07:30.583 --> 00:07:33.791 "Yeah, right, if he doesn't do that, he's going to get killed." 00:07:33.791 --> 00:07:37.856 So it was easy, so we were suddenly left with nothing, 00:07:37.856 --> 00:07:40.135 because the guerrilla were spreading the word 00:07:40.135 --> 00:07:42.846 that all of those things are done 00:07:42.846 --> 00:07:45.423 because if they don't do it, 00:07:45.423 --> 00:07:48.488 they're in danger. NOTE Paragraph 00:07:48.488 --> 00:07:51.512 And somebody, some brilliant person in our team, 00:07:51.512 --> 00:07:55.150 came back and said, "You know what I noticed? 00:07:55.150 --> 00:07:58.707 I noticed that around Christmastime, 00:07:58.707 --> 00:08:01.398 there have been peaks of demobilization 00:08:01.398 --> 00:08:04.393 since this war has started." 00:08:04.393 --> 00:08:07.690 And that was incredible, because 00:08:07.690 --> 00:08:10.291 that led us to think that we needed 00:08:10.291 --> 00:08:12.474 to talk to the human being 00:08:12.474 --> 00:08:14.052 and not to the soldier. 00:08:14.052 --> 00:08:16.189 We needed to step away from talking 00:08:16.189 --> 00:08:21.459 from government to army, from army to army, 00:08:21.459 --> 00:08:24.756 and we needed to talk about the universal values, 00:08:24.756 --> 00:08:27.218 and we needed to talk about humanity. 00:08:27.218 --> 00:08:30.592 And that was when the Christmas tree happened. 00:08:30.592 --> 00:08:32.599 This picture that I have here, 00:08:32.599 --> 00:08:35.791 you see this is the planning of the Christmas trees, 00:08:35.791 --> 00:08:37.968 and that man you see there 00:08:37.968 --> 00:08:39.640 with the three stars, 00:08:39.640 --> 00:08:41.669 he's Captain Juan Manuel Valdez. 00:08:41.669 --> 00:08:44.330 Captain Valdez was 00:08:44.330 --> 00:08:48.173 the first high-ranking official to give us 00:08:48.173 --> 00:08:50.502 the helicopters and the support we needed 00:08:50.502 --> 00:08:52.853 to put these Christmas trees up, 00:08:52.853 --> 00:08:56.145 and he said in that meeting something that I will never forget. 00:08:56.145 --> 00:08:58.586 He said, "I want to do this 00:08:58.586 --> 00:09:03.579 because being generous makes me stronger, 00:09:03.579 --> 00:09:05.691 makes my men feel stronger." 00:09:05.691 --> 00:09:08.431 And I get very emotional when I remember him 00:09:08.431 --> 00:09:10.776 because he was killed later in combat 00:09:10.776 --> 00:09:12.799 and we really miss him, 00:09:12.799 --> 00:09:16.722 but I'd want you all to see him, 00:09:16.722 --> 00:09:19.066 because he was really, really important. 00:09:19.066 --> 00:09:23.220 He gave us all the support to put up the first Christmas trees. NOTE Paragraph 00:09:23.220 --> 00:09:25.033 What happened later is that 00:09:25.033 --> 00:09:29.573 the guerrillas who came out during the Christmas tree operation 00:09:29.573 --> 00:09:33.369 said, "That's really good, Christmas trees are really cool, 00:09:33.369 --> 00:09:35.899 but you know what? We really don't walk anymore. 00:09:35.899 --> 00:09:37.351 We use rivers." NOTE Paragraph 00:09:37.351 --> 00:09:41.008 So rivers are the highways of the jungle, 00:09:41.008 --> 00:09:42.935 and this is something we learned, 00:09:42.935 --> 00:09:45.257 and most of the recruiting was being done 00:09:45.257 --> 00:09:48.205 in and around the river villages. 00:09:48.205 --> 00:09:50.520 So we went to these river villages, 00:09:50.520 --> 00:09:52.421 and we asked the people, 00:09:52.421 --> 00:09:55.775 and probably some of them were direct acquaintances of the guerrillas. 00:09:55.775 --> 00:09:59.769 We asked them, "Can you send guerrillas a message?" 00:09:59.769 --> 00:10:03.159 We collected over 6,000 messages. 00:10:03.159 --> 00:10:05.805 Some of them were notes saying, "Get out." 00:10:05.805 --> 00:10:08.522 Some of them were toys. Some of them were candy. 00:10:08.522 --> 00:10:10.542 Even people took off their jewelry, 00:10:10.542 --> 00:10:12.725 their little crosses and religious things, 00:10:12.725 --> 00:10:15.650 and put them in these floating balls 00:10:15.650 --> 00:10:18.112 that we sent down the rivers 00:10:18.112 --> 00:10:20.735 so that they could be picked up at night, 00:10:20.735 --> 00:10:23.093 and we sent thousands of these down the rivers 00:10:23.093 --> 00:10:25.263 and then picked them up later if they weren't. 00:10:25.263 --> 00:10:26.795 But lots of them were picked up. 00:10:26.795 --> 00:10:29.538 This generated, on average, 00:10:29.538 --> 00:10:31.736 a demobilization every six hours, 00:10:31.736 --> 00:10:34.086 so this was incredible and it was about 00:10:34.086 --> 00:10:37.290 coming home at Christmas. NOTE Paragraph 00:10:37.290 --> 00:10:41.001 Then came the peace process, 00:10:41.001 --> 00:10:43.442 and when the peace process started, 00:10:43.442 --> 00:10:45.762 the whole mindset of the guerrilla changed. 00:10:45.762 --> 00:10:48.087 And it changed because 00:10:48.087 --> 00:10:50.836 it makes you think, "Well, if there's a peace process, 00:10:50.836 --> 00:10:52.778 this is probably going to be over. 00:10:52.778 --> 00:10:54.890 At some point I'm going to get out." 00:10:54.890 --> 00:10:57.096 And their fears completely changed, 00:10:57.096 --> 00:11:00.324 and their fears were not about, "Am I going to get killed?" 00:11:00.324 --> 00:11:03.923 Their fears were, "Am I going to be rejected? 00:11:03.923 --> 00:11:06.732 When I get out of this, am I going to be rejected?" 00:11:06.732 --> 00:11:08.683 So the past Christmas, what we did 00:11:08.683 --> 00:11:12.792 was we asked, we found 27 mothers 00:11:12.792 --> 00:11:14.580 of guerrillas and we asked them 00:11:14.580 --> 00:11:17.784 to give us pictures of their children, 00:11:17.784 --> 00:11:22.359 ones they only could recognize themselves, so as not to put their lives in danger, 00:11:22.359 --> 00:11:24.170 and we asked them to give 00:11:24.170 --> 00:11:26.515 the most motherly message you can get, 00:11:26.515 --> 00:11:30.857 which is, "Before you were guerrilla, you were my child, 00:11:30.857 --> 00:11:33.109 so come home, I'm waiting for you." 00:11:33.109 --> 00:11:36.731 You can see the pictures here. I'll show you a couple. 00:11:36.731 --> 00:11:38.705 (Applause) 00:11:38.705 --> 00:11:41.863 Thank you. NOTE Paragraph 00:11:43.552 --> 00:11:46.390 And these pictures were placed 00:11:46.390 --> 00:11:48.805 in many different places, 00:11:48.805 --> 00:11:52.892 and a lot of them came back, 00:11:52.892 --> 00:11:55.840 and it was really, really beautiful. NOTE Paragraph 00:11:55.840 --> 00:11:59.315 And then we decided to work with society. 00:11:59.315 --> 00:12:01.972 So we did mothers around Christmastime. 00:12:01.972 --> 00:12:04.826 Now let's talk about the rest of the people. 00:12:04.826 --> 00:12:07.218 And you may be aware of this or not, 00:12:07.218 --> 00:12:10.190 but there was a World Cup this year, 00:12:10.190 --> 00:12:14.617 and Colombia played really well, 00:12:14.617 --> 00:12:17.736 and it was a unifying moment for Colombia. 00:12:17.736 --> 00:12:21.453 And what we did was tell the guerrillas, 00:12:21.453 --> 00:12:23.610 "Come, get out of the jungle. 00:12:23.610 --> 00:12:25.746 We're saving a place for you." 00:12:25.746 --> 00:12:27.232 So this was television, 00:12:27.232 --> 00:12:30.715 this was all sorts of media saying, 00:12:30.715 --> 00:12:33.037 "We are saving a place for you." 00:12:33.037 --> 00:12:36.056 The soldier here in the commercial says, 00:12:36.056 --> 00:12:39.121 "I'm saving a place for you right here in this helicopter 00:12:39.121 --> 00:12:40.932 so that you can get out of this jungle 00:12:40.932 --> 00:12:43.114 and go enjoy the World Cup." 00:12:43.114 --> 00:12:45.901 Ex-football players, radio announcers, 00:12:45.901 --> 00:12:48.455 everybody was saving a place for the guerrilla. NOTE Paragraph 00:12:48.455 --> 00:12:50.950 So since we started this work, 00:12:50.950 --> 00:12:53.059 a little over eight years ago, 00:12:53.059 --> 00:12:56.397 17,000 guerrillas have demobilized. 00:12:56.397 --> 00:13:00.436 I do not -- (Applause) NOTE Paragraph 00:13:00.436 --> 00:13:03.397 Thank you. NOTE Paragraph 00:13:03.397 --> 00:13:08.214 I don't want to say in any way 00:13:08.214 --> 00:13:11.817 that it only has to do with what we do, 00:13:11.817 --> 00:13:15.598 but what I do know is that our work 00:13:15.598 --> 00:13:18.430 and the work that we do 00:13:18.430 --> 00:13:20.590 may have helped a lot of them 00:13:20.590 --> 00:13:22.958 start thinking about demobilization, 00:13:22.958 --> 00:13:25.210 and it may have helped a lot of them 00:13:25.210 --> 00:13:27.008 take the final decision. 00:13:27.008 --> 00:13:30.528 If that is true, advertising is still 00:13:30.528 --> 00:13:33.495 one of the most powerful tools of change 00:13:33.495 --> 00:13:35.740 that we have available. 00:13:35.740 --> 00:13:38.631 And I speak not only my behalf, 00:13:38.631 --> 00:13:40.975 but on behalf of all the colleagues I see here 00:13:40.975 --> 00:13:42.639 who work in advertising, 00:13:42.639 --> 00:13:46.665 and of all the team that has worked with me to do this, 00:13:46.665 --> 00:13:50.124 that if you want to change the world, 00:13:50.124 --> 00:13:52.005 or if you want to achieve peace, 00:13:52.005 --> 00:13:53.955 please call us. We'd love to help. NOTE Paragraph 00:13:53.955 --> 00:13:56.138 Thank you. NOTE Paragraph 00:13:56.138 --> 00:14:00.712 (Applause)