1 00:00:00,961 --> 00:00:02,944 I'm really excited to share with you 2 00:00:02,944 --> 00:00:05,534 some findings that really surprise me 3 00:00:05,534 --> 00:00:08,085 about what makes companies succeed the most, 4 00:00:08,085 --> 00:00:11,987 what factors actually matter the most for startup success. 5 00:00:13,063 --> 00:00:15,212 I believe that the startup organization 6 00:00:15,212 --> 00:00:18,970 is one of the greatest forms to make the world a better place. 7 00:00:19,630 --> 00:00:22,756 If you take a group of people with the right equity incentives 8 00:00:22,756 --> 00:00:24,635 and organize them in a startup, 9 00:00:24,635 --> 00:00:28,609 you can unlock human potential in a way never before possible. 10 00:00:28,609 --> 00:00:31,139 You get them to achieve unbelievable things. 11 00:00:31,679 --> 00:00:33,799 But if the startup organization is so great, 12 00:00:33,799 --> 00:00:35,281 why do so many fail? 13 00:00:35,281 --> 00:00:36,878 That's what I wanted to find out. 14 00:00:36,878 --> 00:00:39,363 I wanted to find out what actually matters most 15 00:00:39,363 --> 00:00:40,573 for startup success. 16 00:00:40,573 --> 00:00:42,782 And I wanted to try to be systematic about it, 17 00:00:42,782 --> 00:00:45,935 avoid some of my instincts and maybe misperceptions I have 18 00:00:45,935 --> 00:00:48,201 from so many companies I've seen over the years. 19 00:00:48,201 --> 00:00:49,428 I wanted to know this 20 00:00:49,428 --> 00:00:52,476 because I've been starting businesses since I was 12 years old 21 00:00:52,476 --> 00:00:55,131 when I sold candy at the bus stop in junior high school, 22 00:00:55,131 --> 00:00:57,442 to high school, when I made solar energy devices, 23 00:00:57,442 --> 00:00:59,229 to college, when I made loudspeakers. 24 00:00:59,229 --> 00:01:02,255 And when I graduated from college, I started software companies. 25 00:01:02,255 --> 00:01:04,064 And 20 years ago, I started Idealab, 26 00:01:04,064 --> 00:01:07,305 and in the last 20 years, we started more than 100 companies, 27 00:01:07,305 --> 00:01:09,629 many successes, and many big failures. 28 00:01:09,629 --> 00:01:11,458 We learned a lot from those failures. 29 00:01:11,988 --> 00:01:14,735 So I tried to look across what factors 30 00:01:14,735 --> 00:01:17,898 accounted the most for company success and failure. 31 00:01:17,898 --> 00:01:19,458 So I looked at these five. 32 00:01:19,458 --> 00:01:20,418 First, the idea. 33 00:01:20,418 --> 00:01:22,574 I used to think that the idea was everything. 34 00:01:22,574 --> 00:01:24,881 I named my company Idealab for how much I worship 35 00:01:24,881 --> 00:01:27,474 the "aha!" moment when you first come up with the idea. 36 00:01:27,474 --> 00:01:28,385 But then over time, 37 00:01:28,385 --> 00:01:31,970 I came to think that maybe the team, the execution, adaptability, 38 00:01:31,970 --> 00:01:34,121 that mattered even more than the idea. 39 00:01:34,121 --> 00:01:38,483 I never thought I'd be quoting boxer Mike Tyson on the TED stage, 40 00:01:38,483 --> 00:01:40,342 but he once said, 41 00:01:40,342 --> 00:01:44,945 "Everybody has a plan, until they get punched in the face." (Laughter) 42 00:01:44,945 --> 00:01:47,864 And I think that's so true about business as well. 43 00:01:47,864 --> 00:01:50,140 So much about a team's execution 44 00:01:50,140 --> 00:01:53,900 is its ability to adapt to getting punched in the face by the customer. 45 00:01:53,900 --> 00:01:55,588 The customer is the true reality. 46 00:01:55,588 --> 00:01:57,039 And that's why I came to think 47 00:01:57,039 --> 00:01:59,556 that the team maybe was the most important thing. 48 00:02:00,036 --> 00:02:02,148 Then I started looking at the business model. 49 00:02:02,148 --> 00:02:05,398 Does the company have a very clear path generating customer revenues? 50 00:02:05,398 --> 00:02:07,502 That started rising to the top in my thinking 51 00:02:07,502 --> 00:02:09,819 about maybe what mattered most for success. 52 00:02:09,819 --> 00:02:11,216 Then I looked at the funding. 53 00:02:11,216 --> 00:02:13,916 Sometimes companies received intense amounts of funding. 54 00:02:13,916 --> 00:02:15,754 Maybe that's the most important thing? 55 00:02:15,754 --> 00:02:17,300 And then of course, the timing. 56 00:02:17,300 --> 00:02:20,110 Is the idea way too early and the world's not ready for it? 57 00:02:20,110 --> 00:02:23,557 Is it early, as in, you're in advance and you have to educate the world? 58 00:02:23,557 --> 00:02:24,366 Is it just right? 59 00:02:24,366 --> 00:02:27,229 Or is it too late, and there's already too many competitors? 60 00:02:27,229 --> 00:02:29,818 So I tried to look very carefully at these five factors 61 00:02:29,818 --> 00:02:30,869 across many companies. 62 00:02:30,869 --> 00:02:33,064 And I looked across all 100 Idealab companies, 63 00:02:33,064 --> 00:02:34,518 and 100 non-Idealab companies 64 00:02:34,518 --> 00:02:37,154 to try and come up with something scientific about it. 65 00:02:37,574 --> 00:02:39,899 So first, on these Idealab companies, 66 00:02:39,899 --> 00:02:41,772 the top five companies -- 67 00:02:41,772 --> 00:02:45,188 Citysearch, CarsDirect, GoTo, NetZero, Tickets.com -- 68 00:02:45,188 --> 00:02:47,262 those all became billion-dollar successes. 69 00:02:47,262 --> 00:02:49,175 And the five companies on the bottom -- 70 00:02:49,175 --> 00:02:51,985 Z.com, Insider Pages, MyLife, Desktop Factory, Peoplelink -- 71 00:02:51,985 --> 00:02:54,376 we all had high hopes for, but didn't succeed. 72 00:02:54,888 --> 00:02:57,833 So I tried to rank across all of those attributes 73 00:02:57,833 --> 00:03:01,075 how I felt those companies scored on each of those dimensions. 74 00:03:01,075 --> 00:03:04,540 And then for non-Idealab companies, I looked at wild successes, 75 00:03:04,540 --> 00:03:08,122 like Airbnb and Instagram and Uber and Youtube and LinkedIn. 76 00:03:08,133 --> 00:03:09,385 And some failures: 77 00:03:09,385 --> 00:03:11,185 Webvan, Kozmo, Pets.com 78 00:03:11,185 --> 00:03:12,465 Flooz and Friendster. 79 00:03:12,465 --> 00:03:14,469 The bottom companies had intense funding, 80 00:03:14,469 --> 00:03:16,548 they even had business models in some cases, 81 00:03:16,548 --> 00:03:17,695 but they didn't succeed. 82 00:03:17,695 --> 00:03:20,556 I tried to look at what factors actually accounted the most 83 00:03:20,556 --> 00:03:23,109 for success and failure across all of these companies, 84 00:03:23,109 --> 00:03:24,938 and the results really surprised me. 85 00:03:25,338 --> 00:03:27,008 The number one thing was timing. 86 00:03:27,638 --> 00:03:30,140 Timing accounted for 42 percent 87 00:03:30,140 --> 00:03:32,640 of the difference between success and failure. 88 00:03:32,640 --> 00:03:34,742 Team and execution came in second, 89 00:03:34,742 --> 00:03:35,564 and the idea, 90 00:03:35,564 --> 00:03:38,481 the differentiability of the idea, the uniqueness of the idea, 91 00:03:38,481 --> 00:03:39,884 that actually came in third. 92 00:03:39,884 --> 00:03:41,849 Now, this isn't absolutely definitive, 93 00:03:41,849 --> 00:03:44,066 it's not to say that the idea isn't important, 94 00:03:44,066 --> 00:03:47,706 but it very much surprised me that the idea wasn't the most important thing. 95 00:03:47,706 --> 00:03:50,306 Sometimes it mattered more when it was actually timed. 96 00:03:50,306 --> 00:03:53,681 The last two, business model and funding, made sense to me actually. 97 00:03:53,681 --> 00:03:56,048 I think business model makes sense to be that low 98 00:03:56,048 --> 00:03:58,428 because you can start out without a business model 99 00:03:58,428 --> 00:04:01,895 and add one later if your customers are demanding what you're creating. 100 00:04:01,895 --> 00:04:03,301 And funding, I think as well, 101 00:04:03,301 --> 00:04:06,076 if you're underfunded at first but you're gaining traction, 102 00:04:06,076 --> 00:04:07,365 especially in today's age, 103 00:04:07,365 --> 00:04:09,426 it's very, very easy to get intense funding. 104 00:04:09,426 --> 00:04:12,546 So now let me give you some specific examples about each of these. 105 00:04:12,546 --> 00:04:15,459 So take a wild success like Airbnb that everybody knows about. 106 00:04:15,459 --> 00:04:18,524 Well, that company was famously passed on by many smart investors 107 00:04:18,524 --> 00:04:19,666 because people thought, 108 00:04:19,666 --> 00:04:22,719 "No one's going to rent out a space in their home to a stranger." 109 00:04:22,719 --> 00:04:24,444 Of course, people proved that wrong. 110 00:04:24,444 --> 00:04:26,298 But one of the reasons it succeeded, 111 00:04:26,298 --> 00:04:29,283 aside from a good business model, a good idea, great execution, 112 00:04:29,283 --> 00:04:30,020 is the timing. 113 00:04:30,020 --> 00:04:33,299 That company came out right during the height of the recession 114 00:04:33,299 --> 00:04:35,117 when people really needed extra money, 115 00:04:35,117 --> 00:04:36,931 and that maybe helped people overcome 116 00:04:36,931 --> 00:04:39,777 their objection to renting out their own home to a stranger. 117 00:04:39,777 --> 00:04:40,896 Same thing with Uber. 118 00:04:40,896 --> 00:04:41,949 Uber came out, 119 00:04:41,949 --> 00:04:44,110 incredible company, incredible business model, 120 00:04:44,110 --> 00:04:45,174 great execution, too. 121 00:04:45,174 --> 00:04:46,656 But the timing was so perfect 122 00:04:46,656 --> 00:04:48,805 for their need to get drivers into the system. 123 00:04:48,805 --> 00:04:51,927 Drivers were looking for extra money; it was very, very important. 124 00:04:51,927 --> 00:04:55,705 Some of our early successes, Citysearch, came out when people needed web pages. 125 00:04:55,705 --> 00:04:58,182 GoTo.com, which we announced actually at TED in 1998, 126 00:04:58,182 --> 00:05:01,513 was when companies were looking for cost-effective ways to get traffic. 127 00:05:01,513 --> 00:05:03,085 We thought the idea was so great, 128 00:05:03,085 --> 00:05:05,846 but actually, the timing was probably maybe more important. 129 00:05:05,846 --> 00:05:07,284 And then some of our failures. 130 00:05:07,284 --> 00:05:10,761 We started a company called Z.com, it was an online entertainment company. 131 00:05:10,761 --> 00:05:12,204 We were so excited about it -- 132 00:05:12,204 --> 00:05:14,746 we raised enough money, we had a great business model, 133 00:05:14,746 --> 00:05:17,994 we even signed incredibly great Hollywood talent to join the company. 134 00:05:17,994 --> 00:05:20,382 But broadband penetration was too low in 1999-2000. 135 00:05:20,382 --> 00:05:22,538 It was too hard to watch video content online, 136 00:05:22,538 --> 00:05:25,347 you had to put codecs in your browser and do all this stuff, 137 00:05:25,347 --> 00:05:27,978 and the company eventually went out of business in 2003. 138 00:05:27,978 --> 00:05:29,074 Just two years later, 139 00:05:29,074 --> 00:05:31,959 when the codec problem was solved by Adobe Flash 140 00:05:31,959 --> 00:05:35,633 and when broadband penetration crossed 50 percent in America, 141 00:05:35,633 --> 00:05:37,590 YouTube was perfectly timed. 142 00:05:37,590 --> 00:05:39,319 Great idea, but unbelievable timing. 143 00:05:39,319 --> 00:05:42,759 In fact, YouTube didn't even have a business model when it first started. 144 00:05:42,759 --> 00:05:45,042 It wasn't even certain that that would work out. 145 00:05:45,042 --> 00:05:47,177 But that was beautifully, beautifully timed. 146 00:05:47,177 --> 00:05:48,728 So what I would say, in summary, 147 00:05:48,728 --> 00:05:51,513 is execution definitely matters a lot. 148 00:05:51,513 --> 00:05:52,757 The idea matters a lot. 149 00:05:52,757 --> 00:05:54,516 But timing might matter even more. 150 00:05:54,516 --> 00:05:56,562 And the best way to really assess timing 151 00:05:56,562 --> 00:05:59,179 is to really look at whether consumers are really ready 152 00:05:59,179 --> 00:06:00,715 for what you have to offer them. 153 00:06:00,715 --> 00:06:02,677 And to be really, really honest about it, 154 00:06:02,677 --> 00:06:04,938 not be in denial about any results that you see, 155 00:06:04,938 --> 00:06:08,149 because if you have something you love, you want to push it forward, 156 00:06:08,149 --> 00:06:11,219 but you have to be very, very honest about that factor on timing. 157 00:06:11,219 --> 00:06:12,089 As I said earlier, 158 00:06:12,089 --> 00:06:15,478 I think startups can change the world and make the world a better place. 159 00:06:15,478 --> 00:06:16,876 I hope some of these insights 160 00:06:16,876 --> 00:06:19,528 can maybe help you have a slightly higher success ratio, 161 00:06:19,528 --> 00:06:21,748 and thus make something great come to the world 162 00:06:21,748 --> 00:06:23,594 that wouldn't have happened otherwise. 163 00:06:23,594 --> 00:06:25,931 Thank you very much, you've been a great audience. 164 00:06:25,931 --> 00:06:27,425 (Applause)