0:00:00.961,0:00:02.944 I'm really excited to share with you 0:00:02.944,0:00:05.534 some findings that really surprise me 0:00:05.534,0:00:08.085 about what makes companies [br]succeed the most, 0:00:08.085,0:00:11.987 what factors actually matter the most[br]for startup success. 0:00:13.063,0:00:15.212 I believe that the startup organization 0:00:15.212,0:00:18.970 is one of the greatest forms[br]to make the world a better place. 0:00:19.630,0:00:22.756 If you take a group of people [br]with the right equity incentives 0:00:22.756,0:00:24.635 and organize them in a startup, 0:00:24.635,0:00:28.609 you can unlock human potential[br]in a way never before possible. 0:00:28.609,0:00:31.139 You get them to achieve [br]unbelievable things. 0:00:31.679,0:00:33.799 But if the startup [br]organization is so great, 0:00:33.799,0:00:35.281 why do so many fail? 0:00:35.281,0:00:36.878 That's what I wanted to find out. 0:00:36.878,0:00:39.363 I wanted to find out what[br]actually matters most 0:00:39.363,0:00:40.573 for startup success. 0:00:40.573,0:00:42.782 And I wanted to try [br]to be systematic about it, 0:00:42.782,0:00:45.935 avoid some of my instincts[br]and maybe misperceptions I have 0:00:45.935,0:00:48.201 from so many companies[br]I've seen over the years. 0:00:48.201,0:00:49.428 I wanted to know this 0:00:49.428,0:00:52.476 because I've been starting businesses[br]since I was 12 years old 0:00:52.476,0:00:55.131 when I sold candy at the bus stop[br]in junior high school, 0:00:55.131,0:00:57.442 to high school, when I made[br]solar energy devices, 0:00:57.442,0:00:59.229 to college, when I made loudspeakers. 0:00:59.229,0:01:02.255 And when I graduated from college,[br]I started software companies. 0:01:02.255,0:01:04.064 And 20 years ago,[br]I started Idealab, 0:01:04.064,0:01:07.305 and in the last 20 years,[br]we started more than 100 companies, 0:01:07.305,0:01:09.629 many successes, and many big failures. 0:01:09.629,0:01:11.458 We learned a lot from those failures. 0:01:11.988,0:01:14.735 So I tried to look across what factors 0:01:14.735,0:01:17.898 accounted the most for company[br]success and failure. 0:01:17.898,0:01:19.458 So I looked at these five. 0:01:19.458,0:01:20.418 First, the idea. 0:01:20.418,0:01:22.574 I used to think that [br]the idea was everything. 0:01:22.574,0:01:24.881 I named my company Idealab[br]for how much I worship 0:01:24.881,0:01:27.474 the "aha!" moment when you first[br]come up with the idea. 0:01:27.474,0:01:28.385 But then over time, 0:01:28.385,0:01:31.970 I came to think that maybe the team,[br]the execution, adaptability, 0:01:31.970,0:01:34.121 that mattered even more than the idea. 0:01:34.121,0:01:38.483 I never thought I'd be quoting[br]boxer Mike Tyson on the TED stage, 0:01:38.483,0:01:40.342 but he once said, 0:01:40.342,0:01:44.945 "Everybody has a plan, until they get[br]punched in the face." (Laughter) 0:01:44.945,0:01:47.864 And I think that's so true[br]about business as well. 0:01:47.864,0:01:50.140 So much about a team's execution[br] 0:01:50.140,0:01:53.900 is its ability to adapt to getting punched[br]in the face by the customer. 0:01:53.900,0:01:55.588 The customer is the true reality. 0:01:55.588,0:01:57.039 And that's why I came to think 0:01:57.039,0:01:59.556 that the team maybe[br]was the most important thing. 0:02:00.036,0:02:02.148 Then I started looking[br]at the business model. 0:02:02.148,0:02:05.398 Does the company have a very clear path[br]generating customer revenues? 0:02:05.398,0:02:07.502 That started rising to the top[br]in my thinking 0:02:07.502,0:02:09.819 about maybe what mattered[br]most for success. 0:02:09.819,0:02:11.216 Then I looked at the funding. 0:02:11.216,0:02:13.916 Sometimes companies received[br]intense amounts of funding. 0:02:13.916,0:02:15.754 Maybe that's the most important thing? 0:02:15.754,0:02:17.300 And then of course,[br]the timing. 0:02:17.300,0:02:20.110 Is the idea way too early and[br]the world's not ready for it? 0:02:20.110,0:02:23.557 Is it early, as in, you're in advance[br]and you have to educate the world? 0:02:23.557,0:02:24.366 Is it just right? 0:02:24.366,0:02:27.229 Or is it too late, and there's[br]already too many competitors? 0:02:27.229,0:02:29.818 So I tried to look very carefully[br]at these five factors 0:02:29.818,0:02:30.869 across many companies. 0:02:30.869,0:02:33.064 And I looked across all 100[br]Idealab companies, 0:02:33.064,0:02:34.518 and 100 non-Idealab companies 0:02:34.518,0:02:37.154 to try and come up with [br]something scientific about it. 0:02:37.574,0:02:39.899 So first, on these Idealab companies, 0:02:39.899,0:02:41.772 the top five companies -- 0:02:41.772,0:02:45.188 Citysearch, CarsDirect, GoTo,[br]NetZero, Tickets.com -- 0:02:45.188,0:02:47.262 those all became billion-dollar successes. 0:02:47.262,0:02:49.175 And the five companies on the bottom -- 0:02:49.175,0:02:51.985 Z.com, Insider Pages, MyLife,[br]Desktop Factory, Peoplelink -- 0:02:51.985,0:02:54.376 we all had high hopes for,[br]but didn't succeed. 0:02:54.888,0:02:57.833 So I tried to rank across all [br]of those attributes 0:02:57.833,0:03:01.075 how I felt those companies scored[br]on each of those dimensions. 0:03:01.075,0:03:04.540 And then for non-Idealab companies,[br]I looked at wild successes, 0:03:04.540,0:03:08.122 like Airbnb and Instagram and Uber[br]and Youtube and LinkedIn. 0:03:08.133,0:03:09.385 And some failures: 0:03:09.385,0:03:11.185 Webvan, Kozmo, Pets.com 0:03:11.185,0:03:12.465 Flooz and Friendster. 0:03:12.465,0:03:14.469 The bottom companies had intense funding, 0:03:14.469,0:03:16.548 they even had business models[br]in some cases, 0:03:16.548,0:03:17.695 but they didn't succeed. 0:03:17.695,0:03:20.556 I tried to look at what factors[br]actually accounted the most 0:03:20.556,0:03:23.109 for success and failure across[br]all of these companies, 0:03:23.109,0:03:24.938 and the results really surprised me. 0:03:25.338,0:03:27.008 The number one thing was timing. 0:03:27.638,0:03:30.140 Timing accounted for 42 percent 0:03:30.140,0:03:32.640 of the difference[br]between success and failure. 0:03:32.640,0:03:34.742 Team and execution came in second, 0:03:34.742,0:03:35.564 and the idea, 0:03:35.564,0:03:38.481 the differentiability of the idea,[br]the uniqueness of the idea, 0:03:38.481,0:03:39.884 that actually came in third. 0:03:39.884,0:03:41.849 Now, this isn't absolutely definitive, 0:03:41.849,0:03:44.066 it's not to say that [br]the idea isn't important, 0:03:44.066,0:03:47.706 but it very much surprised me that[br]the idea wasn't the most important thing. 0:03:47.706,0:03:50.306 Sometimes it mattered more when [br]it was actually timed. 0:03:50.306,0:03:53.681 The last two, business model and funding,[br]made sense to me actually. 0:03:53.681,0:03:56.048 I think business model[br]makes sense to be that low 0:03:56.048,0:03:58.428 because you can start out[br]without a business model 0:03:58.428,0:04:01.895 and add one later if your customers[br]are demanding what you're creating. 0:04:01.895,0:04:03.301 And funding, I think as well, 0:04:03.301,0:04:06.076 if you're underfunded at first[br]but you're gaining traction, 0:04:06.076,0:04:07.365 especially in today's age, 0:04:07.365,0:04:09.426 it's very, very easy to get[br]intense funding. 0:04:09.426,0:04:12.546 So now let me give you some specific[br]examples about each of these. 0:04:12.546,0:04:15.459 So take a wild success like Airbnb[br]that everybody knows about. 0:04:15.459,0:04:18.524 Well, that company was famously[br]passed on by many smart investors 0:04:18.524,0:04:19.666 because people thought, 0:04:19.666,0:04:22.719 "No one's going to rent out a space[br]in their home to a stranger." 0:04:22.719,0:04:24.444 Of course, people proved that wrong. 0:04:24.444,0:04:26.298 But one of the reasons it succeeded, 0:04:26.298,0:04:29.283 aside from a good business model,[br]a good idea, great execution, 0:04:29.283,0:04:30.020 is the timing. 0:04:30.020,0:04:33.299 That company came out[br]right during the height of the recession 0:04:33.299,0:04:35.117 when people really needed extra money, 0:04:35.117,0:04:36.931 and that maybe helped people overcome 0:04:36.931,0:04:39.777 their objection to renting out[br]their own home to a stranger. 0:04:39.777,0:04:40.896 Same thing with Uber. 0:04:40.896,0:04:41.949 Uber came out, 0:04:41.949,0:04:44.110 incredible company,[br]incredible business model, 0:04:44.110,0:04:45.174 great execution, too. 0:04:45.174,0:04:46.656 But the timing was so perfect 0:04:46.656,0:04:48.805 for their need to get drivers[br]into the system. 0:04:48.805,0:04:51.927 Drivers were looking for extra money;[br]it was very, very important. 0:04:51.927,0:04:55.705 Some of our early successes, Citysearch,[br]came out when people needed web pages. 0:04:55.705,0:04:58.182 GoTo.com, which we announced[br]actually at TED in 1998, 0:04:58.182,0:05:01.513 was when companies were looking for[br]cost-effective ways to get traffic. 0:05:01.513,0:05:03.085 We thought the idea was so great, 0:05:03.085,0:05:05.846 but actually, the timing was probably[br]maybe more important. 0:05:05.846,0:05:07.284 And then some of our failures. 0:05:07.284,0:05:10.761 We started a company called Z.com,[br]it was an online entertainment company. 0:05:10.761,0:05:12.204 We were so excited about it -- 0:05:12.204,0:05:14.746 we raised enough money,[br]we had a great business model, 0:05:14.746,0:05:17.994 we even signed incredibly great[br]Hollywood talent to join the company. 0:05:17.994,0:05:20.382 But broadband penetration[br]was too low in 1999-2000. 0:05:20.382,0:05:22.538 It was too hard to watch[br]video content online, 0:05:22.538,0:05:25.347 you had to put codecs in your browser[br]and do all this stuff, 0:05:25.347,0:05:27.978 and the company eventually[br]went out of business in 2003. 0:05:27.978,0:05:29.074 Just two years later, 0:05:29.074,0:05:31.959 when the codec problem[br]was solved by Adobe Flash 0:05:31.959,0:05:35.633 and when broadband penetration[br]crossed 50 percent in America, 0:05:35.633,0:05:37.590 YouTube was perfectly timed. 0:05:37.590,0:05:39.319 Great idea, but unbelievable timing. 0:05:39.319,0:05:42.759 In fact, YouTube didn't even have[br]a business model when it first started. 0:05:42.759,0:05:45.042 It wasn't even certain that [br]that would work out. 0:05:45.042,0:05:47.177 But that was beautifully, [br]beautifully timed. 0:05:47.177,0:05:48.728 So what I would say, in summary, 0:05:48.728,0:05:51.513 is execution definitely matters a lot. 0:05:51.513,0:05:52.757 The idea matters a lot. 0:05:52.757,0:05:54.516 But timing might matter even more. 0:05:54.516,0:05:56.562 And the best way to really assess timing 0:05:56.562,0:05:59.179 is to really look at whether [br]consumers are really ready 0:05:59.179,0:06:00.715 for what you have to offer them. 0:06:00.715,0:06:02.677 And to be really, really honest about it, 0:06:02.677,0:06:04.938 not be in denial about[br]any results that you see, 0:06:04.938,0:06:08.149 because if you have something you love,[br]you want to push it forward, 0:06:08.149,0:06:11.219 but you have to be very, very honest[br]about that factor on timing. 0:06:11.219,0:06:12.089 As I said earlier, 0:06:12.089,0:06:15.478 I think startups can change the world[br]and make the world a better place. 0:06:15.478,0:06:16.876 I hope some of these insights 0:06:16.876,0:06:19.528 can maybe help you[br]have a slightly higher success ratio, 0:06:19.528,0:06:21.748 and thus make something great[br]come to the world 0:06:21.748,0:06:23.594 that wouldn't have happened otherwise. 0:06:23.594,0:06:25.931 Thank you very much,[br]you've been a great audience. 0:06:25.931,0:06:27.425 (Applause)