1 00:00:01,010 --> 00:00:02,286 Well, Arthur C. Clarke, 2 00:00:02,310 --> 00:00:05,481 a famous science fiction writer from the 1950s, 3 00:00:05,505 --> 00:00:09,503 said that, "We overestimate technology in the short term, 4 00:00:09,527 --> 00:00:12,303 and we underestimate it in the long term." 5 00:00:12,327 --> 00:00:14,720 And I think that's some of the fear that we see 6 00:00:14,744 --> 00:00:19,302 about jobs disappearing from artificial intelligence and robots. 7 00:00:19,326 --> 00:00:22,136 That we're overestimating the technology in the short term. 8 00:00:22,160 --> 00:00:27,347 But I am worried whether we're going to get the technology we need in the long term. 9 00:00:27,371 --> 00:00:33,061 Because the demographics are really going to leave us with lots of jobs that need doing 10 00:00:33,085 --> 00:00:38,436 and that we, our society, is going to have to be built on the shoulders of steel of robots in the future. 11 00:00:38,460 --> 00:00:41,262 So I'm scared we won't have enough robots. 12 00:00:41,286 --> 00:00:45,901 But fear of losing jobs to technology has been around for a long time. 13 00:00:45,925 --> 00:00:49,853 Back in 1957, there was a Spencer Tracy, Katharine Hepburn movie. 14 00:00:49,877 --> 00:00:51,301 So you know how it ended up, 15 00:00:51,325 --> 00:00:55,387 Spencer Tracy brought a computer, a mainframe computer of 1957, in 16 00:00:55,411 --> 00:00:57,287 to help the librarians. 17 00:00:57,311 --> 00:01:00,978 The librarians in the company would do things like answer for the executives, 18 00:01:01,002 --> 00:01:04,601 "What are the names of Santa's reindeer?" 19 00:01:04,625 --> 00:01:05,959 And they would look that up. 20 00:01:05,983 --> 00:01:08,392 And this mainframe computer was going to help them with that job. 21 00:01:08,416 --> 00:01:12,302 Well of course a mainframe computer in 1957 wasn't much use for that job. 22 00:01:12,326 --> 00:01:15,452 The librarians were afraid their jobs were going to disappear. 23 00:01:15,476 --> 00:01:17,238 But that's not what happened in fact. 24 00:01:17,262 --> 00:01:22,356 The number of jobs for librarians increased for a long time after 1957. 25 00:01:22,380 --> 00:01:25,470 It wasn't until the Internet came into play, 26 00:01:25,494 --> 00:01:28,161 the web came into play and search engines came into play 27 00:01:28,185 --> 00:01:30,652 that the need for librarians went down. 28 00:01:30,676 --> 00:01:34,859 And I think everyone from 1957 totally underestimated 29 00:01:34,883 --> 00:01:39,619 the level of technology we would all carry around in our hands and in our pockets today. 30 00:01:39,643 --> 00:01:45,336 And we can just ask: "What are the names of Santa's reindeer?" and be told instantly -- 31 00:01:45,360 --> 00:01:47,087 or anything else we want to ask. 32 00:01:47,111 --> 00:01:52,686 By the way, the wages for librarians went up faster 33 00:01:52,710 --> 00:01:55,996 than the wages for other jobs in the U.S. over that same time period, 34 00:01:56,020 --> 00:01:59,253 because librarians became partners of computers. 35 00:01:59,277 --> 00:02:02,136 Computers became tools, and they got more tools that they could use 36 00:02:02,160 --> 00:02:04,428 and become more effective during that time. 37 00:02:04,452 --> 00:02:06,220 Same thing happened in offices. 38 00:02:06,244 --> 00:02:08,518 Back in the old days, people used spreadsheets. 39 00:02:08,542 --> 00:02:10,852 Spreadsheets were spread sheets of paper, 40 00:02:10,876 --> 00:02:13,002 and they calculated by hand. 41 00:02:13,026 --> 00:02:15,407 But here was an interesting thing that came along. 42 00:02:15,431 --> 00:02:17,659 With the revolution around 1980 of P.C.'s, 43 00:02:17,683 --> 00:02:22,401 the spreadsheet programs were tuned for office workers, 44 00:02:22,425 --> 00:02:24,053 not to replace office workers, 45 00:02:24,077 --> 00:02:28,719 but it respected office workers as being capable of being programmers. 46 00:02:28,743 --> 00:02:31,847 So office workers became programmers of spreadsheets. 47 00:02:31,871 --> 00:02:33,938 It increased their capabilities. 48 00:02:33,962 --> 00:02:36,517 They no longer had to do the mundane computations, 49 00:02:36,541 --> 00:02:39,452 but they could do something much more. 50 00:02:39,476 --> 00:02:42,710 Now today, we're starting to see robots in our lives. 51 00:02:42,734 --> 00:02:45,019 On the left there is the PackBot from iRobot. 52 00:02:45,043 --> 00:02:48,451 When soldiers came across roadside bombs in Iraq and Afghanistan, 53 00:02:48,475 --> 00:02:52,600 instead of putting on a bomb suit and going out and poking with a stick, 54 00:02:52,624 --> 00:02:54,919 as they used to do up until about 2002, 55 00:02:54,943 --> 00:02:56,327 they now send the robot out. 56 00:02:56,351 --> 00:02:58,470 So the robot takes over the dangerous jobs. 57 00:02:58,494 --> 00:03:02,988 On the right are some TUGs from a company called Aethon in Pittsburgh. 58 00:03:03,012 --> 00:03:05,393 These are in hundreds of hospitals across the U.S. 59 00:03:05,417 --> 00:03:08,025 And they take the dirty sheets down to the laundry. 60 00:03:08,049 --> 00:03:09,901 They take the dirty dishes back to the kitchen. 61 00:03:09,925 --> 00:03:12,116 They bring the medicines up from the pharmacy. 62 00:03:12,140 --> 00:03:14,931 And it frees up the nurses and the nurse's aides 63 00:03:14,955 --> 00:03:18,596 from doing that mundane work of just mechanically pushing stuff around 64 00:03:18,620 --> 00:03:20,669 to spend more time with patients. 65 00:03:20,693 --> 00:03:25,368 In fact, robots have become sort of ubiquitous in our lives in many ways. 66 00:03:25,392 --> 00:03:30,636 But I think when it comes to factory robots, people are sort of afraid, 67 00:03:30,660 --> 00:03:34,743 because factory robots are dangerous to be around. 68 00:03:34,767 --> 00:03:39,568 In order to program them, you have to understand six-dimensional vectors and quaternions. 69 00:03:39,592 --> 00:03:42,718 And ordinary people can't interact with them. 70 00:03:42,742 --> 00:03:45,504 And I think it's the sort of technology that's gone wrong. 71 00:03:45,528 --> 00:03:48,970 It's displaced the worker from the technology. 72 00:03:48,994 --> 00:03:52,069 And I think we really have to look at technologies 73 00:03:52,093 --> 00:03:54,171 that ordinary workers can interact with. 74 00:03:54,195 --> 00:03:57,862 And so I want to tell you today about Baxter, which we've been talking about. 75 00:03:57,886 --> 00:04:02,096 And Baxter, I see, as a way -- a first wave of robot 76 00:04:02,120 --> 00:04:06,386 that ordinary people can interact with in an industrial setting. 77 00:04:06,410 --> 00:04:07,919 So Baxter is up here. 78 00:04:07,943 --> 00:04:10,735 This is Chris Harbert from Rethink Robotics. 79 00:04:10,759 --> 00:04:12,271 We've got a conveyor there. 80 00:04:12,295 --> 00:04:15,122 And if the lighting isn't too extreme -- 81 00:04:15,146 --> 00:04:19,168 Ah, ah! There it is. It's picked up the object off the conveyor. 82 00:04:19,192 --> 00:04:22,017 It's going to come bring it over here and put it down. 83 00:04:22,041 --> 00:04:25,317 And then it'll go back, reach for another object. 84 00:04:25,341 --> 00:04:29,165 The interesting thing is Baxter has some basic common sense. 85 00:04:29,189 --> 00:04:31,386 By the way, what's going on with the eyes? 86 00:04:31,410 --> 00:04:32,982 The eyes are on the screen there. 87 00:04:33,006 --> 00:04:35,635 The eyes look ahead where the robot's going to move. 88 00:04:35,659 --> 00:04:37,802 So a person that's interacting with the robot 89 00:04:37,826 --> 00:04:41,368 understands where it's going to reach and isn't surprised by its motions. 90 00:04:41,392 --> 00:04:43,886 Here Chris took the object out of its hand, 91 00:04:43,910 --> 00:04:46,118 and Baxter didn't go and try to put it down; 92 00:04:46,142 --> 00:04:48,470 it went back and realized it had to get another one. 93 00:04:48,494 --> 00:04:51,637 It's got a little bit of basic common sense, goes and picks the objects. 94 00:04:51,661 --> 00:04:53,430 And Baxter's safe to interact with. 95 00:04:53,454 --> 00:04:56,359 You wouldn't want to do this with a current industrial robot. 96 00:04:56,383 --> 00:04:58,387 But with Baxter it doesn't hurt. 97 00:04:58,411 --> 00:05:02,285 It feels the force, understands that Chris is there 98 00:05:02,309 --> 00:05:05,137 and doesn't push through him and hurt him. 99 00:05:05,161 --> 00:05:08,685 But I think the most interesting thing about Baxter is the user interface. 100 00:05:08,709 --> 00:05:11,778 And so Chris is going to come and grab the other arm now. 101 00:05:11,802 --> 00:05:17,192 And when he grabs an arm, it goes into zero-force gravity-compensated mode 102 00:05:17,216 --> 00:05:19,268 and graphics come up on the screen. 103 00:05:19,292 --> 00:05:23,802 You can see some icons on the left of the screen there for what was about its right arm. 104 00:05:23,826 --> 00:05:27,350 He's going to put something in its hand, he's going to bring it over here, 105 00:05:27,374 --> 00:05:31,618 press a button and let go of that thing in the hand. 106 00:05:31,642 --> 00:05:36,186 And the robot figures out, ah, he must mean I want to put stuff down. 107 00:05:36,210 --> 00:05:37,886 It puts a little icon there. 108 00:05:37,910 --> 00:05:43,797 He comes over here, and he gets the fingers to grasp together, 109 00:05:43,821 --> 00:05:47,719 and the robot infers, ah, you want an object for me to pick up. 110 00:05:47,743 --> 00:05:49,518 That puts the green icon there. 111 00:05:49,542 --> 00:05:54,513 He's going to map out an area of where the robot should pick up the object from. 112 00:05:54,537 --> 00:05:59,303 It just moves it around, and the robot figures out that was an area search. 113 00:05:59,327 --> 00:06:01,327 He didn't have to select that from a menu. 114 00:06:01,351 --> 00:06:04,923 And now he's going to go off and train the visual appearance of that object 115 00:06:04,947 --> 00:06:06,491 while we continue talking. 116 00:06:06,515 --> 00:06:08,264 So as we continue here, 117 00:06:08,288 --> 00:06:10,435 I want to tell you about what this is like in factories. 118 00:06:10,459 --> 00:06:11,919 These robots we're shipping every day. 119 00:06:11,943 --> 00:06:13,848 They go to factories around the country. 120 00:06:13,872 --> 00:06:14,651 This is Mildred. 121 00:06:14,675 --> 00:06:16,675 Mildred's a factory worker in Connecticut. 122 00:06:16,699 --> 00:06:19,054 She's worked on the line for over 20 years. 123 00:06:19,078 --> 00:06:21,939 One hour after she saw her first industrial robot, 124 00:06:21,963 --> 00:06:24,999 she had programmed it to do some tasks in the factory. 125 00:06:25,023 --> 00:06:27,430 She decided she really liked robots. 126 00:06:27,454 --> 00:06:32,100 And it was doing the simple repetitive tasks that she had had to do beforehand. 127 00:06:32,124 --> 00:06:33,938 Now she's got the robot doing it. 128 00:06:33,962 --> 00:06:36,502 When we first went out to talk to people in factories 129 00:06:36,526 --> 00:06:39,336 about how we could get robots to interact with them better, 130 00:06:39,360 --> 00:06:41,218 one of the questions we asked them was, 131 00:06:41,242 --> 00:06:43,663 "Do you want your children to work in a factory?" 132 00:06:43,687 --> 00:06:47,719 The universal answer was "No, I want a better job than that for my children." 133 00:06:47,743 --> 00:06:51,096 And as a result of that, Mildred is very typical 134 00:06:51,120 --> 00:06:52,951 of today's factory workers in the U.S. 135 00:06:52,975 --> 00:06:55,404 They're older, and they're getting older and older. 136 00:06:55,428 --> 00:06:58,095 There aren't many young people coming into factory work. 137 00:06:58,119 --> 00:07:01,017 And as their tasks become more onerous on them, 138 00:07:01,041 --> 00:07:04,110 we need to give them tools that they can collaborate with, 139 00:07:04,134 --> 00:07:06,087 so that they can be part of the solution, 140 00:07:06,111 --> 00:07:10,771 so that they can continue to work and we can continue to produce in the U.S. 141 00:07:10,795 --> 00:07:14,836 And so our vision is that Mildred who's the line worker 142 00:07:14,860 --> 00:07:17,753 becomes Mildred the robot trainer. 143 00:07:17,777 --> 00:07:18,898 She lifts her game, 144 00:07:18,922 --> 00:07:23,485 like the office workers of the 1980s lifted their game of what they could do. 145 00:07:23,509 --> 00:07:28,033 We're not giving them tools that they have to go and study for years and years in order to use. 146 00:07:28,057 --> 00:07:31,477 They're tools that they can just learn how to operate in a few minutes. 147 00:07:31,501 --> 00:07:35,802 There's two great forces that are both volitional but inevitable. 148 00:07:35,826 --> 00:07:38,179 That's climate change and demographics. 149 00:07:38,203 --> 00:07:40,846 Demographics is really going to change our world. 150 00:07:40,870 --> 00:07:44,808 This is the percentage of adults who are working age. 151 00:07:44,832 --> 00:07:47,261 And it's gone down slightly over the last 40 years. 152 00:07:47,285 --> 00:07:51,141 But over the next 40 years, it's going to change dramatically, even in China. 153 00:07:51,165 --> 00:07:55,978 The percentage of adults who are working age drops dramatically. 154 00:07:56,002 --> 00:08:01,068 And turned up the other way, the people who are retirement age goes up very, very fast, 155 00:08:01,092 --> 00:08:05,405 as the baby boomers get to retirement age. 156 00:08:05,429 --> 00:08:08,953 That means there will be more people with fewer social security dollars 157 00:08:08,977 --> 00:08:11,586 competing for services. 158 00:08:11,610 --> 00:08:15,637 But more than that, as we get older we get more frail 159 00:08:15,661 --> 00:08:17,886 and we can't do all the tasks we used to do. 160 00:08:17,910 --> 00:08:21,599 If we look at the statistics on the ages of caregivers, 161 00:08:21,623 --> 00:08:26,069 before our eyes those caregivers are getting older and older. 162 00:08:26,093 --> 00:08:28,068 That's happening statistically right now. 163 00:08:28,092 --> 00:08:34,006 And as the number of people who are older, above retirement age and getting older, as they increase, 164 00:08:34,030 --> 00:08:36,269 there will be less people to take care of them. 165 00:08:36,293 --> 00:08:39,389 And I think we're really going to have to have robots to help us. 166 00:08:39,413 --> 00:08:41,886 And I don't mean robots in terms of companions. 167 00:08:41,910 --> 00:08:45,168 I mean robots doing the things that we normally do for ourselves 168 00:08:45,192 --> 00:08:46,837 but get harder as we get older. 169 00:08:46,861 --> 00:08:50,242 Getting the groceries in from the car, up the stairs, into the kitchen. 170 00:08:50,266 --> 00:08:52,097 Or even, as we get very much older, 171 00:08:52,121 --> 00:08:55,185 driving our cars to go visit people. 172 00:08:55,209 --> 00:09:01,552 And I think robotics gives people a chance to have dignity as they get older 173 00:09:01,576 --> 00:09:05,101 by having control of the robotic solution. 174 00:09:05,125 --> 00:09:08,697 So they don't have to rely on people that are getting scarcer to help them. 175 00:09:08,721 --> 00:09:15,378 And so I really think that we're going to be spending more time 176 00:09:15,402 --> 00:09:17,679 with robots like Baxter 177 00:09:17,703 --> 00:09:24,373 and working with robots like Baxter in our daily lives. And that we will -- 178 00:09:24,397 --> 00:09:26,853 Here, Baxter, it's good. 179 00:09:26,877 --> 00:09:31,097 And that we will all come to rely on robots over the next 40 years 180 00:09:31,121 --> 00:09:33,263 as part of our everyday lives. 181 00:09:33,287 --> 00:09:34,557 Thanks very much. 182 00:09:34,581 --> 00:09:37,576 (Applause)