1 00:00:01,000 --> 00:00:02,000 Well, Arthur C. Clarke, 2 00:00:02,000 --> 00:00:05,000 a famous science fiction writer from the 1950s, 3 00:00:05,000 --> 00:00:09,000 said that, "We overestimate technology in the short term, 4 00:00:09,000 --> 00:00:12,000 and we underestimate it in the long term." 5 00:00:12,000 --> 00:00:14,000 And I think that's some of the fear that we see 6 00:00:14,000 --> 00:00:19,000 about jobs disappearing from artificial intelligence and robots. 7 00:00:19,000 --> 00:00:21,000 That we're overestimating the technology in the short term. 8 00:00:21,000 --> 00:00:27,000 But I am worried whether we're going to get the technology we need in the long term. 9 00:00:27,000 --> 00:00:33,000 Because the demographics are really going to leave us with lots of jobs that need doing 10 00:00:33,000 --> 00:00:38,000 and that we, our society, is going to have to be built on the shoulders of steel of robots in the future. 11 00:00:38,000 --> 00:00:41,000 So I'm scared we won't have enough robots. 12 00:00:41,000 --> 00:00:45,000 But fear of losing jobs to technology has been around for a long time. 13 00:00:45,000 --> 00:00:49,000 Back in 1957, there was a Spencer Tracy, Katharine Hepburn movie. 14 00:00:49,000 --> 00:00:51,000 So you know how it ended up, 15 00:00:51,000 --> 00:00:55,000 Spencer Tracy brought a computer, a mainframe computer of 1957, in 16 00:00:55,000 --> 00:00:57,000 to help the librarians. 17 00:00:57,000 --> 00:01:00,000 The librarians in the company would do things like answer for the executives, 18 00:01:00,000 --> 00:01:04,000 "What are the names of Santa's reindeer?" 19 00:01:04,000 --> 00:01:05,000 And they would look that up. 20 00:01:05,000 --> 00:01:08,000 And this mainframe computer was going to help them with that job. 21 00:01:08,000 --> 00:01:12,000 Well of course a mainframe computer in 1957 wasn't much use for that job. 22 00:01:12,000 --> 00:01:15,000 The librarians were afraid their jobs were going to disappear. 23 00:01:15,000 --> 00:01:17,000 But that's not what happened in fact. 24 00:01:17,000 --> 00:01:22,000 The number of jobs for librarians increased for a long time after 1957. 25 00:01:22,000 --> 00:01:25,000 It wasn't until the Internet came into play, 26 00:01:25,000 --> 00:01:28,000 the web came into play and search engines came into play 27 00:01:28,000 --> 00:01:30,000 that the need for librarians went down. 28 00:01:30,000 --> 00:01:34,000 And I think everyone from 1957 totally underestimated 29 00:01:34,000 --> 00:01:39,000 the level of technology we would all carry around in our hands and in our pockets today. 30 00:01:39,000 --> 00:01:45,000 And we can just ask: "What are the names of Santa's reindeer?" and be told instantly -- 31 00:01:45,000 --> 00:01:47,000 or anything else we want to ask. 32 00:01:47,000 --> 00:01:52,000 By the way, the wages for librarians went up faster 33 00:01:52,000 --> 00:01:55,000 than the wages for other jobs in the U.S. over that same time period, 34 00:01:55,000 --> 00:01:59,000 because librarians became partners of computers. 35 00:01:59,000 --> 00:02:02,000 Computers became tools, and they got more tools that they could use 36 00:02:02,000 --> 00:02:04,000 and become more effective during that time. 37 00:02:04,000 --> 00:02:06,000 Same thing happened in offices. 38 00:02:06,000 --> 00:02:08,000 Back in the old days, people used spreadsheets. 39 00:02:08,000 --> 00:02:10,000 Spreadsheets were spread sheets of paper, 40 00:02:10,000 --> 00:02:13,000 and they calculated by hand. 41 00:02:13,000 --> 00:02:15,000 But here was an interesting thing that came along. 42 00:02:15,000 --> 00:02:17,000 With the revolution around 1980 of P.C.'s, 43 00:02:17,000 --> 00:02:22,000 the spreadsheet programs were tuned for office workers, 44 00:02:22,000 --> 00:02:24,000 not to replace office workers, 45 00:02:24,000 --> 00:02:28,000 but it respected office workers as being capable of being programmers. 46 00:02:28,000 --> 00:02:31,000 So office workers became programmers of spreadsheets. 47 00:02:31,000 --> 00:02:33,000 It increased their capabilities. 48 00:02:33,000 --> 00:02:36,000 They no longer had to do the mundane computations, 49 00:02:36,000 --> 00:02:39,000 but they could do something much more. 50 00:02:39,000 --> 00:02:42,000 Now today, we're starting to see robots in our lives. 51 00:02:42,000 --> 00:02:45,000 On the left there is the PackBot from iRobot. 52 00:02:45,000 --> 00:02:48,000 When soldiers came across roadside bombs in Iraq and Afghanistan, 53 00:02:48,000 --> 00:02:52,000 instead of putting on a bomb suit and going out and poking with a stick, 54 00:02:52,000 --> 00:02:54,000 as they used to do up until about 2002, 55 00:02:54,000 --> 00:02:56,000 they now send the robot out. 56 00:02:56,000 --> 00:02:58,000 So the robot takes over the dangerous jobs. 57 00:02:58,000 --> 00:03:03,000 On the right are some TUGs from a company called Aethon in Pittsburgh. 58 00:03:03,000 --> 00:03:05,000 These are in hundreds of hospitals across the U.S. 59 00:03:05,000 --> 00:03:08,000 And they take the dirty sheets down to the laundry. 60 00:03:08,000 --> 00:03:09,000 They take the dirty dishes back to the kitchen. 61 00:03:09,000 --> 00:03:12,000 They bring the medicines up from the pharmacy. 62 00:03:12,000 --> 00:03:14,000 And it frees up the nurses and the nurse's aides 63 00:03:14,000 --> 00:03:18,000 from doing that mundane work of just mechanically pushing stuff around 64 00:03:18,000 --> 00:03:20,000 to spend more time with patients. 65 00:03:20,000 --> 00:03:25,000 In fact, robots have become sort of ubiquitous in our lives in many ways. 66 00:03:25,000 --> 00:03:30,000 But I think when it comes to factory robots, people are sort of afraid, 67 00:03:30,000 --> 00:03:34,000 because factory robots are dangerous to be around. 68 00:03:34,000 --> 00:03:39,000 In order to program them, you have to understand six-dimensional vectors and quaternions. 69 00:03:39,000 --> 00:03:42,000 And ordinary people can't interact with them. 70 00:03:42,000 --> 00:03:45,000 And I think it's the sort of technology that's gone wrong. 71 00:03:45,000 --> 00:03:48,000 It's displaced the worker from the technology. 72 00:03:48,000 --> 00:03:52,000 And I think we really have to look at technologies 73 00:03:52,000 --> 00:03:54,000 that ordinary workers can interact with. 74 00:03:54,000 --> 00:03:57,000 And so I want to tell you today about Baxter, which we've been talking about. 75 00:03:57,000 --> 00:04:02,000 And Baxter, I see, as a way -- a first wave of robot 76 00:04:02,000 --> 00:04:06,000 that ordinary people can interact with in an industrial setting. 77 00:04:06,000 --> 00:04:07,000 So Baxter is up here. 78 00:04:07,000 --> 00:04:10,000 This is Chris Harbert from Rethink Robotics. 79 00:04:10,000 --> 00:04:12,000 We've got a conveyor there. 80 00:04:12,000 --> 00:04:15,000 And if the lighting isn't too extreme -- 81 00:04:15,000 --> 00:04:19,000 Ah, ah! There it is. It's picked up the object off the conveyor. 82 00:04:19,000 --> 00:04:22,000 It's going to come bring it over here and put it down. 83 00:04:22,000 --> 00:04:25,000 And then it'll go back, reach for another object. 84 00:04:25,000 --> 00:04:29,000 The interesting thing is Baxter has some basic common sense. 85 00:04:29,000 --> 00:04:31,000 By the way, what's going on with the eyes? 86 00:04:31,000 --> 00:04:32,000 The eyes are on the screen there. 87 00:04:32,000 --> 00:04:35,000 The eyes look ahead where the robot's going to move. 88 00:04:35,000 --> 00:04:37,000 So a person that's interacting with the robot 89 00:04:37,000 --> 00:04:41,000 understands where it's going to reach and isn't surprised by its motions. 90 00:04:41,000 --> 00:04:43,000 Here Chris took the object out of its hand, 91 00:04:43,000 --> 00:04:46,000 and Baxter didn't go and try to put it down; 92 00:04:46,000 --> 00:04:48,000 it went back and realized it had to get another one. 93 00:04:48,000 --> 00:04:51,000 It's got a little bit of basic common sense, goes and picks the objects. 94 00:04:51,000 --> 00:04:53,000 And Baxter's safe to interact with. 95 00:04:53,000 --> 00:04:56,000 You wouldn't want to do this with a current industrial robot. 96 00:04:56,000 --> 00:04:58,000 But with Baxter it doesn't hurt. 97 00:04:58,000 --> 00:05:02,000 It feels the force, understands that Chris is there 98 00:05:02,000 --> 00:05:05,000 and doesn't push through him and hurt him. 99 00:05:05,000 --> 00:05:08,000 But I think the most interesting thing about Baxter is the user interface. 100 00:05:08,000 --> 00:05:11,000 And so Chris is going to come and grab the other arm now. 101 00:05:11,000 --> 00:05:17,000 And when he grabs an arm, it goes into zero-force gravity-compensated mode 102 00:05:17,000 --> 00:05:19,000 and graphics come up on the screen. 103 00:05:19,000 --> 00:05:23,000 You can see some icons on the left of the screen there for what was about its right arm. 104 00:05:23,000 --> 00:05:26,000 He's going to put something in its hand, he's going to bring it over here, 105 00:05:26,000 --> 00:05:31,000 press a button and let go of that thing in the hand. 106 00:05:31,000 --> 00:05:36,000 And the robot figures out, ah, he must mean I want to put stuff down. 107 00:05:36,000 --> 00:05:37,000 It puts a little icon there. 108 00:05:37,000 --> 00:05:43,000 He comes over here, and he gets the fingers to grasp together, 109 00:05:43,000 --> 00:05:47,000 and the robot infers, ah, you want an object for me to pick up. 110 00:05:47,000 --> 00:05:49,000 That puts the green icon there. 111 00:05:49,000 --> 00:05:54,000 He's going to map out an area of where the robot should pick up the object from. 112 00:05:54,000 --> 00:05:59,000 It just moves it around, and the robot figures out that was an area search. 113 00:05:59,000 --> 00:06:01,000 He didn't have to select that from a menu. 114 00:06:01,000 --> 00:06:04,000 And now he's going to go off and train the visual appearance of that object 115 00:06:04,000 --> 00:06:06,000 while we continue talking. 116 00:06:06,000 --> 00:06:08,000 So as we continue here, 117 00:06:08,000 --> 00:06:10,000 I want to tell you about what this is like in factories. 118 00:06:10,000 --> 00:06:11,000 These robots we're shipping every day. 119 00:06:11,000 --> 00:06:13,000 They go to factories around the country. 120 00:06:13,000 --> 00:06:14,000 This is Mildred. 121 00:06:14,000 --> 00:06:16,000 Mildred's a factory worker in Connecticut. 122 00:06:16,000 --> 00:06:18,000 She's worked on the line for over 20 years. 123 00:06:18,000 --> 00:06:21,000 One hour after she saw her first industrial robot, 124 00:06:21,000 --> 00:06:25,000 she had programmed it to do some tasks in the factory. 125 00:06:25,000 --> 00:06:27,000 She decided she really liked robots. 126 00:06:27,000 --> 00:06:32,000 And it was doing the simple repetitive tasks that she had had to do beforehand. 127 00:06:32,000 --> 00:06:33,000 Now she's got the robot doing it. 128 00:06:33,000 --> 00:06:36,000 When we first went out to talk to people in factories 129 00:06:36,000 --> 00:06:39,000 about how we could get robots to interact with them better, 130 00:06:39,000 --> 00:06:40,000 one of the questions we asked them was, 131 00:06:40,000 --> 00:06:43,000 "Do you want your children to work in a factory?" 132 00:06:43,000 --> 00:06:47,000 The universal answer was "No, I want a better job than that for my children." 133 00:06:47,000 --> 00:06:51,000 And as a result of that, Mildred is very typical 134 00:06:51,000 --> 00:06:52,000 of today's factory workers in the U.S. 135 00:06:52,000 --> 00:06:55,000 They're older, and they're getting older and older. 136 00:06:55,000 --> 00:06:57,000 There aren't many young people coming into factory work. 137 00:06:57,000 --> 00:07:01,000 And as their tasks become more onerous on them, 138 00:07:01,000 --> 00:07:04,000 we need to give them tools that they can collaborate with, 139 00:07:04,000 --> 00:07:05,000 so that they can be part of the solution, 140 00:07:05,000 --> 00:07:10,000 so that they can continue to work and we can continue to produce in the U.S. 141 00:07:10,000 --> 00:07:14,000 And so our vision is that Mildred who's the line worker 142 00:07:14,000 --> 00:07:17,000 becomes Mildred the robot trainer. 143 00:07:17,000 --> 00:07:18,000 She lifts her game, 144 00:07:18,000 --> 00:07:23,000 like the office workers of the 1980's lifted their game of what they could do. 145 00:07:23,000 --> 00:07:27,000 We're not giving them tools that they have to go and study for years and years in order to use. 146 00:07:27,000 --> 00:07:31,000 They're tools that they can just learn how to operate in a few minutes. 147 00:07:31,000 --> 00:07:35,000 There's two great forces that are both volitional but inevitable. 148 00:07:35,000 --> 00:07:38,000 That's climate change and demographics. 149 00:07:38,000 --> 00:07:40,000 Demographics is really going to change our world. 150 00:07:40,000 --> 00:07:44,000 This is the percentage of adults who are working age. 151 00:07:44,000 --> 00:07:46,000 And it's gone down slightly over the last 40 years. 152 00:07:46,000 --> 00:07:50,000 But over the next 40 years, it's going to change dramatically, even in China. 153 00:07:50,000 --> 00:07:56,000 The percentage of adults who are working age drops dramatically. 154 00:07:56,000 --> 00:08:01,000 And turned up the other way, the people who are retirement age goes up very, very fast, 155 00:08:01,000 --> 00:08:05,000 as the baby boomers get to retirement age. 156 00:08:05,000 --> 00:08:08,000 That means there will be more people with fewer social security dollars 157 00:08:08,000 --> 00:08:11,000 competing for services. 158 00:08:11,000 --> 00:08:15,000 But more than that, as we get older we get more frail 159 00:08:15,000 --> 00:08:17,000 and we can't do all the tasks we used to do. 160 00:08:17,000 --> 00:08:21,000 If we look at the statistics on the ages of caregivers, 161 00:08:21,000 --> 00:08:26,000 before our eyes those caregivers are getting older and older. 162 00:08:26,000 --> 00:08:28,000 That's happening statistically right now. 163 00:08:28,000 --> 00:08:34,000 And as the number of people who are older, above retirement age and getting older, as they increase, 164 00:08:34,000 --> 00:08:36,000 there will be less people to take care of them. 165 00:08:36,000 --> 00:08:38,000 And I think we're really going to have to have robots to help us. 166 00:08:38,000 --> 00:08:41,000 And I don't mean robots in terms of companions. 167 00:08:41,000 --> 00:08:45,000 I mean robots doing the things that we normally do for ourselves 168 00:08:45,000 --> 00:08:46,000 but get harder as we get older. 169 00:08:46,000 --> 00:08:49,000 Getting the groceries in from the car, up the stairs, into the kitchen. 170 00:08:49,000 --> 00:08:52,000 Or even, as we get very much older, 171 00:08:52,000 --> 00:08:55,000 driving our cars to go visit people. 172 00:08:55,000 --> 00:09:01,000 And I think robotics gives people a chance to have dignity as they get older 173 00:09:01,000 --> 00:09:05,000 by having control of the robotic solution. 174 00:09:05,000 --> 00:09:08,000 So they don't have to rely on people that are getting scarcer to help them. 175 00:09:08,000 --> 00:09:15,000 And so I really think that we're going to be spending more time 176 00:09:15,000 --> 00:09:17,000 with robots like Baxter 177 00:09:17,000 --> 00:09:24,000 and working with robots like Baxter in our daily lives. And that we will -- 178 00:09:24,000 --> 00:09:26,000 Here, Baxter, it's good. 179 00:09:26,000 --> 00:09:31,000 And that we will all come to rely on robots over the next 40 years 180 00:09:31,000 --> 00:09:33,000 as part of our everyday lives. 181 00:09:33,000 --> 00:09:34,000 Thanks very much. 182 00:09:34,000 --> 00:09:37,000 (Applause)