1 00:00:01,178 --> 00:00:02,590 How much do you get paid? 2 00:00:03,155 --> 00:00:05,043 Don't answer that out loud. 3 00:00:05,666 --> 00:00:07,447 But put a number in your head. 4 00:00:08,017 --> 00:00:12,660 Now: How much do you think the person sitting next to you gets paid? 5 00:00:13,176 --> 00:00:15,335 Again, don't answer out loud. 6 00:00:15,359 --> 00:00:16,461 (Laughter) 7 00:00:17,144 --> 00:00:19,502 At work, how much do you think 8 00:00:19,526 --> 00:00:23,464 the person sitting in the cubicle or the desk next to you gets paid? 9 00:00:23,488 --> 00:00:24,643 Do you know? 10 00:00:24,977 --> 00:00:26,342 Should you know? 11 00:00:26,961 --> 00:00:30,938 Notice, it's a little uncomfortable for me to even ask you those questions. 12 00:00:30,962 --> 00:00:34,112 But admit it -- you kind of want to know. 13 00:00:34,993 --> 00:00:38,518 Most of us are uncomfortable with the idea of broadcasting our salary. 14 00:00:38,542 --> 00:00:40,691 We're not supposed to tell our neighbors, 15 00:00:40,715 --> 00:00:43,907 and we're definitely not supposed to tell our office neighbors. 16 00:00:43,931 --> 00:00:47,445 The assumed reason is that if everybody knew what everybody got paid, 17 00:00:47,469 --> 00:00:49,259 then all hell would break loose. 18 00:00:49,283 --> 00:00:51,384 There'd be arguments, there'd be fights, 19 00:00:51,408 --> 00:00:53,597 there might even be a few people who quit. 20 00:00:53,621 --> 00:00:57,400 But what if secrecy is actually the reason for all that strife? 21 00:00:57,424 --> 00:01:00,042 And what would happen if we removed that secrecy? 22 00:01:00,599 --> 00:01:04,590 What if openness actually increased the sense of fairness and collaboration 23 00:01:04,614 --> 00:01:05,836 inside a company? 24 00:01:05,860 --> 00:01:09,446 What would happen if we had total pay transparency? 25 00:01:10,254 --> 00:01:11,571 For the past several years, 26 00:01:11,595 --> 00:01:14,508 I've been studying the corporate and entrepreneurial leaders 27 00:01:14,532 --> 00:01:18,081 who question the conventional wisdom about how to run a company. 28 00:01:18,105 --> 00:01:20,557 And the question of pay keeps coming up. 29 00:01:21,105 --> 00:01:23,555 And the answers keep surprising. 30 00:01:24,458 --> 00:01:26,265 It turns out that pay transparency -- 31 00:01:26,289 --> 00:01:28,399 sharing salaries openly across a company -- 32 00:01:28,423 --> 00:01:31,072 makes for a better workplace for both the employee 33 00:01:31,096 --> 00:01:32,683 and for the organization. 34 00:01:33,362 --> 00:01:36,461 When people don't know how their pay compares to their peers', 35 00:01:36,485 --> 00:01:38,301 they're more likely to feel underpaid 36 00:01:38,325 --> 00:01:40,260 and maybe even discriminated against. 37 00:01:40,646 --> 00:01:43,221 Do you want to work at a place that tolerates the idea 38 00:01:43,245 --> 00:01:46,049 that you feel underpaid or discriminated against? 39 00:01:46,697 --> 00:01:49,207 But keeping salaries secret does exactly that, 40 00:01:49,231 --> 00:01:52,114 and it's a practice as old as it is common, 41 00:01:52,674 --> 00:01:54,766 despite the fact that in the United States, 42 00:01:54,790 --> 00:01:58,240 the law protects an employee's right to discuss their pay. 43 00:01:59,417 --> 00:02:01,975 In one famous example from decades ago, 44 00:02:01,999 --> 00:02:04,105 the management of Vanity Fair magazine 45 00:02:04,129 --> 00:02:06,249 actually circulated a memo entitled: 46 00:02:06,273 --> 00:02:09,478 "Forbidding Discussion Among Employees of Salary Received." 47 00:02:09,502 --> 00:02:12,824 "Forbidding" discussion among employees of salary received. 48 00:02:13,482 --> 00:02:15,629 Now that memo didn't sit well with everybody. 49 00:02:15,653 --> 00:02:17,699 New York literary figures Dorothy Parker, 50 00:02:17,723 --> 00:02:19,485 Robert Benchley and Robert Sherwood, 51 00:02:19,509 --> 00:02:21,950 all writers in the Algonquin Round Table, 52 00:02:21,974 --> 00:02:23,755 decided to stand up for transparency 53 00:02:23,779 --> 00:02:25,511 and showed up for work the next day 54 00:02:25,535 --> 00:02:28,749 with their salary written on signs hanging from their neck. 55 00:02:28,773 --> 00:02:30,321 (Laughter) 56 00:02:30,716 --> 00:02:32,291 Imagine showing up for work 57 00:02:32,315 --> 00:02:35,805 with your salary just written across your chest for all to see. 58 00:02:37,573 --> 00:02:40,843 But why would a company even want to discourage salary discussions? 59 00:02:40,867 --> 00:02:44,199 Why do some people go along with it, while others revolt against it? 60 00:02:45,906 --> 00:02:48,950 It turns out that in addition to the assumed reasons, 61 00:02:48,974 --> 00:02:52,277 pay secrecy is actually a way to save a lot of money. 62 00:02:52,301 --> 00:02:54,212 You see, keeping salaries secret 63 00:02:54,236 --> 00:02:57,187 leads to what economists call "information asymmetry." 64 00:02:57,211 --> 00:02:59,482 This is a situation where, in a negotiation, 65 00:02:59,506 --> 00:03:02,504 one party has loads more information than the other. 66 00:03:02,887 --> 00:03:06,297 And in hiring or promotion or annual raise discussions, 67 00:03:06,321 --> 00:03:09,979 an employer can use that secrecy to save a lot of money. 68 00:03:10,518 --> 00:03:13,142 Imagine how much better you could negotiate for a raise 69 00:03:13,166 --> 00:03:14,973 if you knew everybody's salary. 70 00:03:17,612 --> 00:03:20,053 Economists warn that information asymmetry 71 00:03:20,077 --> 00:03:21,724 can cause markets to go awry. 72 00:03:21,748 --> 00:03:23,654 Someone leaves a pay stub on the copier, 73 00:03:23,678 --> 00:03:26,096 and suddenly everybody is shouting at each other. 74 00:03:26,866 --> 00:03:28,572 In fact, they even warn 75 00:03:28,596 --> 00:03:33,413 that information asymmetry can lead to a total market failure. 76 00:03:34,095 --> 00:03:36,109 And I think we're almost there. 77 00:03:36,133 --> 00:03:37,299 Here's why: 78 00:03:37,323 --> 00:03:42,251 first, most employees have no idea how their pay compares to their peers'. 79 00:03:42,834 --> 00:03:46,684 In a 2015 survey of 70,000 employees, 80 00:03:46,708 --> 00:03:50,089 two-thirds of everyone who is paid at the market rate 81 00:03:50,113 --> 00:03:52,345 said that they felt they were underpaid. 82 00:03:53,036 --> 00:03:55,915 And of everybody who felt that they were underpaid, 83 00:03:55,939 --> 00:03:58,892 60 percent said that they intended to quit, 84 00:03:58,916 --> 00:04:01,804 regardless of where they were -- underpaid, overpaid 85 00:04:01,828 --> 00:04:03,407 or right at the market rate. 86 00:04:04,200 --> 00:04:06,660 If you were part of this survey, what would you say? 87 00:04:06,684 --> 00:04:07,960 Are you underpaid? 88 00:04:07,984 --> 00:04:10,309 Well, wait -- how do you even know, 89 00:04:10,333 --> 00:04:12,466 because you're not allowed to talk about it? 90 00:04:12,911 --> 00:04:16,510 Next, information asymmetry, pay secrecy, 91 00:04:16,534 --> 00:04:19,313 makes it easier to ignore the discrimination 92 00:04:19,337 --> 00:04:21,804 that's already present in the market today. 93 00:04:22,217 --> 00:04:25,914 In a 2011 report from the Institute for Women's Policy Research, 94 00:04:25,938 --> 00:04:28,062 the gender wage gap between men and women 95 00:04:28,086 --> 00:04:29,824 was 23 percent. 96 00:04:30,451 --> 00:04:33,070 This is where that 77 cents on the dollar comes from. 97 00:04:33,641 --> 00:04:35,104 But in the Federal Government, 98 00:04:35,128 --> 00:04:37,191 where salaries are pinned to certain levels 99 00:04:37,215 --> 00:04:39,255 and everybody knows what those levels are, 100 00:04:39,279 --> 00:04:41,364 the gender wage gap shrinks to 11 percent -- 101 00:04:41,388 --> 00:04:43,964 and this is before controlling for any of the factors 102 00:04:43,988 --> 00:04:46,881 that economists argue over whether or not to control for. 103 00:04:47,264 --> 00:04:49,936 If we really want to close the gender wage gap, 104 00:04:49,960 --> 00:04:52,448 maybe we should start by opening up the payroll. 105 00:04:52,864 --> 00:04:56,086 If this is what total market failure looks like, 106 00:04:56,110 --> 00:04:59,378 then openness remains the only way to ensure fairness. 107 00:05:00,274 --> 00:05:02,775 Now, I realize that letting people know what you make 108 00:05:02,799 --> 00:05:04,445 might feel uncomfortable, 109 00:05:04,469 --> 00:05:05,984 but isn't it less uncomfortable 110 00:05:06,008 --> 00:05:08,888 than always wondering if you're being discriminated against, 111 00:05:08,912 --> 00:05:12,674 or if your wife or your daughter or your sister is being paid unfairly? 112 00:05:13,353 --> 00:05:17,293 Openness remains the best way to ensure fairness, 113 00:05:17,317 --> 00:05:19,230 and pay transparency does that. 114 00:05:19,991 --> 00:05:22,671 That's why entrepreneurial leaders and corporate leaders 115 00:05:22,695 --> 00:05:25,488 have been experimenting with sharing salaries for years. 116 00:05:25,512 --> 00:05:26,925 Like Dane Atkinson. 117 00:05:26,949 --> 00:05:30,828 Dane is a serial entrepreneur who started many companies 118 00:05:30,852 --> 00:05:32,434 in a pay secrecy condition 119 00:05:32,458 --> 00:05:35,811 and even used that condition to pay two equally qualified people 120 00:05:35,835 --> 00:05:37,531 dramatically different salaries, 121 00:05:37,555 --> 00:05:39,724 depending on how well they could negotiate. 122 00:05:40,091 --> 00:05:43,422 And Dane saw the strife that happened as a result of this. 123 00:05:43,888 --> 00:05:46,115 So when he started his newest company, SumAll, 124 00:05:46,139 --> 00:05:49,249 he committed to salary transparency from the beginning. 125 00:05:49,821 --> 00:05:51,559 And the results have been amazing. 126 00:05:52,424 --> 00:05:54,046 And in study after study, 127 00:05:54,070 --> 00:05:55,946 when people know how they're being paid 128 00:05:55,970 --> 00:05:57,999 and how that pay compares to their peers', 129 00:05:58,023 --> 00:06:00,956 they're more likely to work hard to improve their performance, 130 00:06:00,980 --> 00:06:03,829 more likely to be engaged, and they're less likely to quit. 131 00:06:03,853 --> 00:06:05,255 That's why Dane's not alone. 132 00:06:05,279 --> 00:06:07,450 From technology start-ups like Buffer, 133 00:06:07,915 --> 00:06:11,261 to the tens of thousands of employees at Whole Foods, 134 00:06:11,285 --> 00:06:14,452 where not only is your salary available for everyone to see, 135 00:06:14,476 --> 00:06:17,476 but the performance data for the store and for your department 136 00:06:17,500 --> 00:06:19,419 is available on the company intranet 137 00:06:19,443 --> 00:06:20,665 for all to see. 138 00:06:21,985 --> 00:06:24,447 Now, pay transparency takes a lot of forms. 139 00:06:24,471 --> 00:06:26,069 It's not one size fits all. 140 00:06:26,093 --> 00:06:28,589 Some post their salaries for all to see. 141 00:06:28,613 --> 00:06:30,914 Some only keep it inside the company. 142 00:06:30,938 --> 00:06:33,523 Some post the formula for calculating pay, 143 00:06:33,547 --> 00:06:35,321 and others post the pay levels 144 00:06:35,345 --> 00:06:37,123 and affix everybody to that level. 145 00:06:37,147 --> 00:06:39,196 So you don't have to make signs 146 00:06:39,220 --> 00:06:41,744 for all of your employees to wear around the office. 147 00:06:41,768 --> 00:06:44,682 And you don't have to be the only one wearing a sign 148 00:06:44,706 --> 00:06:45,928 that you made at home. 149 00:06:46,494 --> 00:06:49,698 But we can all take greater steps towards pay transparency. 150 00:06:50,233 --> 00:06:52,261 For those of you that have the authority 151 00:06:52,285 --> 00:06:54,079 to move forward towards transparency: 152 00:06:54,103 --> 00:06:55,578 it's time to move forward. 153 00:06:55,943 --> 00:06:58,411 And for those of you that don't have that authority: 154 00:06:58,435 --> 00:07:00,414 it's time to stand up for your right to. 155 00:07:01,263 --> 00:07:02,988 So how much do you get paid? 156 00:07:04,186 --> 00:07:06,813 And how does that compare to the people you work with? 157 00:07:07,190 --> 00:07:08,496 You should know. 158 00:07:09,312 --> 00:07:10,587 And so should they. 159 00:07:11,936 --> 00:07:13,104 Thank you. 160 00:07:13,128 --> 00:07:16,306 (Applause)