[Script Info]
Title: 
[Events]
Format: Layer, Start, End, Style, Name, MarginL, MarginR, MarginV, Effect, Text
Dialogue: 0,0:00:03.46,0:00:05.77,Default,,0000,0000,0000,,Newscaster: There's a large path of destruction here in town.
Dialogue: 0,0:00:05.77,0:00:08.97,Default,,0000,0000,0000,,... hit here pulling trees from the ground, shattering windows,
Dialogue: 0,0:00:08.97,0:00:12.05,Default,,0000,0000,0000,,taking the roofs off of homes.
Dialogue: 0,0:00:12.05,0:00:14.29,Default,,0000,0000,0000,,Caitria O'Neill: That was me
Dialogue: 0,0:00:14.29,0:00:17.55,Default,,0000,0000,0000,,in front of our house in Monson, Massachusetts last June.
Dialogue: 0,0:00:17.55,0:00:20.85,Default,,0000,0000,0000,,After an EF3 tornado ripped straight through our town
Dialogue: 0,0:00:20.85,0:00:22.68,Default,,0000,0000,0000,,and took parts of our roof off,
Dialogue: 0,0:00:22.68,0:00:24.75,Default,,0000,0000,0000,,I decided to stay in Massachusetts
Dialogue: 0,0:00:24.75,0:00:26.52,Default,,0000,0000,0000,,instead of pursuing the master's program
Dialogue: 0,0:00:26.52,0:00:29.51,Default,,0000,0000,0000,,I had moved my boxes home that afternoon for.
Dialogue: 0,0:00:29.51,0:00:32.49,Default,,0000,0000,0000,,Morgan O'Neill: So, on June 1st we weren't disaster experts,
Dialogue: 0,0:00:32.49,0:00:34.65,Default,,0000,0000,0000,,but on June 3rd we started faking it.
Dialogue: 0,0:00:34.65,0:00:36.89,Default,,0000,0000,0000,,This experience changed our lives.
Dialogue: 0,0:00:36.89,0:00:38.76,Default,,0000,0000,0000,,And now we're trying to change the experience.
Dialogue: 0,0:00:38.76,0:00:41.13,Default,,0000,0000,0000,,CO: So tornadoes don't happen in Massachusetts.
Dialogue: 0,0:00:41.13,0:00:43.33,Default,,0000,0000,0000,,And I was cleverly standing in the front yard
Dialogue: 0,0:00:43.33,0:00:44.84,Default,,0000,0000,0000,,when one came over the hill.
Dialogue: 0,0:00:44.84,0:00:48.03,Default,,0000,0000,0000,,After a lamppost flew by, my family and I sprinted into the basement.
Dialogue: 0,0:00:48.03,0:00:51.08,Default,,0000,0000,0000,,Trees were thrown against the house, the windows exploded.
Dialogue: 0,0:00:51.08,0:00:52.76,Default,,0000,0000,0000,,When we finally got out the back door,
Dialogue: 0,0:00:52.76,0:00:55.14,Default,,0000,0000,0000,,transformers were burning in the street.
Dialogue: 0,0:00:55.14,0:00:56.94,Default,,0000,0000,0000,,MO: So I was here in Boston.
Dialogue: 0,0:00:56.94,0:00:58.98,Default,,0000,0000,0000,,I'm a PhD student at MIT,
Dialogue: 0,0:00:58.98,0:01:01.09,Default,,0000,0000,0000,,and I happen to study atmospheric science.
Dialogue: 0,0:01:01.09,0:01:02.93,Default,,0000,0000,0000,,Actually it gets weirder.
Dialogue: 0,0:01:02.93,0:01:06.11,Default,,0000,0000,0000,,So I was in the museum of science at the time the tornado hit,
Dialogue: 0,0:01:06.11,0:01:08.23,Default,,0000,0000,0000,,playing with the tornado display.
Dialogue: 0,0:01:08.23,0:01:10.13,Default,,0000,0000,0000,,So I missed her call.
Dialogue: 0,0:01:10.13,0:01:12.13,Default,,0000,0000,0000,,So I get the call from Caitria, I hear the news,
Dialogue: 0,0:01:12.13,0:01:13.88,Default,,0000,0000,0000,,and I start tracking the radar online
Dialogue: 0,0:01:13.88,0:01:17.22,Default,,0000,0000,0000,,to call the family back when another supercell was forming in their area.
Dialogue: 0,0:01:17.22,0:01:20.01,Default,,0000,0000,0000,,And I drove home late that night with batteries and ice.
Dialogue: 0,0:01:20.01,0:01:22.38,Default,,0000,0000,0000,,We live across the street from an historic church
Dialogue: 0,0:01:22.38,0:01:24.90,Default,,0000,0000,0000,,that had lost its very iconic steeple in the storm.
Dialogue: 0,0:01:24.90,0:01:27.30,Default,,0000,0000,0000,,It had become a community gathering place overnight.
Dialogue: 0,0:01:27.30,0:01:30.23,Default,,0000,0000,0000,,The town hall and the police department had also suffered direct hits,
Dialogue: 0,0:01:30.23,0:01:33.40,Default,,0000,0000,0000,,and so people wanting to help or needing information
Dialogue: 0,0:01:33.40,0:01:34.50,Default,,0000,0000,0000,,went to the church.
Dialogue: 0,0:01:34.50,0:01:37.14,Default,,0000,0000,0000,,CO: We walked up to the church because we heard that they had hot meals,
Dialogue: 0,0:01:37.14,0:01:39.11,Default,,0000,0000,0000,,but when we arrived we found problems.
Dialogue: 0,0:01:39.11,0:01:41.48,Default,,0000,0000,0000,,There were a couple large, sweaty men with chainsaws
Dialogue: 0,0:01:41.48,0:01:43.10,Default,,0000,0000,0000,,standing in the center of the church,
Dialogue: 0,0:01:43.10,0:01:44.71,Default,,0000,0000,0000,,but nobody knew where to send them
Dialogue: 0,0:01:44.71,0:01:46.68,Default,,0000,0000,0000,,because no one knew the extent of the damage yet.
Dialogue: 0,0:01:46.68,0:01:49.10,Default,,0000,0000,0000,,And as we watched, they became frustrated and left
Dialogue: 0,0:01:49.10,0:01:51.26,Default,,0000,0000,0000,,to go find somebody to help on their own.
Dialogue: 0,0:01:51.26,0:01:52.53,Default,,0000,0000,0000,,MO: So we started organizing.
Dialogue: 0,0:01:52.53,0:01:55.68,Default,,0000,0000,0000,,Why? It had to be done. We found Pastor Bob
Dialogue: 0,0:01:55.68,0:01:57.76,Default,,0000,0000,0000,,and offered to give the response some infrastructure.
Dialogue: 0,0:01:57.76,0:02:01.06,Default,,0000,0000,0000,,And then armed with just two laptops and one AirCard,
Dialogue: 0,0:02:01.06,0:02:07.08,Default,,0000,0000,0000,,we built a recovery machine.
Dialogue: 0,0:02:07.08,0:02:08.11,Default,,0000,0000,0000,,(Applause)
Dialogue: 0,0:02:08.11,0:02:09.32,Default,,0000,0000,0000,,CO: That was a tornado,
Dialogue: 0,0:02:09.32,0:02:12.32,Default,,0000,0000,0000,,and everyone's heading to the church to drop things off and volunteer.
Dialogue: 0,0:02:12.32,0:02:14.03,Default,,0000,0000,0000,,MO: Everyone's donating clothing.
Dialogue: 0,0:02:14.03,0:02:16.37,Default,,0000,0000,0000,,We should really inventory the donations that are piling up here.
Dialogue: 0,0:02:16.37,0:02:19.15,Default,,0000,0000,0000,,CO: Yeah, and we need a hotline. Can you make a Google Voice number?
Dialogue: 0,0:02:19.15,0:02:21.34,Default,,0000,0000,0000,,MO: Yeah, sure. And we need to tell people what not to bring.
Dialogue: 0,0:02:21.34,0:02:24.92,Default,,0000,0000,0000,,I'll make a Facebook account. Can you print fliers for the neighborhoods?
Dialogue: 0,0:02:24.92,0:02:27.44,Default,,0000,0000,0000,,CO: Yeah, but we don't even know what houses are accepting help at this point.
Dialogue: 0,0:02:27.44,0:02:29.29,Default,,0000,0000,0000,,We need to canvas and send out volunteers.
Dialogue: 0,0:02:29.29,0:02:30.99,Default,,0000,0000,0000,,MO: We need to tell people what not to bring.
Dialogue: 0,0:02:30.99,0:02:32.99,Default,,0000,0000,0000,,Hey, there's a news truck. I'll tell them.
Dialogue: 0,0:02:32.99,0:02:35.09,Default,,0000,0000,0000,,CO: You got my number off the news?
Dialogue: 0,0:02:35.09,0:02:37.23,Default,,0000,0000,0000,,We don't need any more freezers.
Dialogue: 0,0:02:37.23,0:02:40.37,Default,,0000,0000,0000,,MO: The insurance won't cover it? You need a crew to tar your roof? CO: Six packs of juice boxes arriving in one hour?
Dialogue: 0,0:02:40.37,0:02:42.19,Default,,0000,0000,0000,,Together: Someone get me Post-its!
Dialogue: 0,0:02:42.19,0:02:43.04,Default,,0000,0000,0000,,(Laughter)
Dialogue: 0,0:02:43.04,0:02:45.29,Default,,0000,0000,0000,,CO: And then the rest of the community figured out
Dialogue: 0,0:02:45.29,0:02:46.62,Default,,0000,0000,0000,,that we had answers.
Dialogue: 0,0:02:46.62,0:02:48.76,Default,,0000,0000,0000,,MO: I can donate three water heaters,
Dialogue: 0,0:02:48.76,0:02:50.44,Default,,0000,0000,0000,,but someone needs to come pick them up.
Dialogue: 0,0:02:50.44,0:02:51.96,Default,,0000,0000,0000,,CO: My car is in my living room.
Dialogue: 0,0:02:51.96,0:02:54.94,Default,,0000,0000,0000,,MO: My boyscout troop would like to rebuild 12 mailboxes.
Dialogue: 0,0:02:54.94,0:02:58.21,Default,,0000,0000,0000,,CO: The puppy's missing, and insurance just doesn't cover the chimneys.
Dialogue: 0,0:02:58.21,0:03:01.41,Default,,0000,0000,0000,,MO: My church group of 50 would like housing and meals for a week
Dialogue: 0,0:03:01.41,0:03:02.86,Default,,0000,0000,0000,,while we repair properties.
Dialogue: 0,0:03:02.86,0:03:05.09,Default,,0000,0000,0000,,CO: You sent me to that place on Washington Street yesterday,
Dialogue: 0,0:03:05.09,0:03:06.92,Default,,0000,0000,0000,,and now I'm covered in poison ivy.
Dialogue: 0,0:03:06.92,0:03:09.93,Default,,0000,0000,0000,,So this is what filled our days.
Dialogue: 0,0:03:09.93,0:03:12.28,Default,,0000,0000,0000,,We had to learn how to answer questions quickly
Dialogue: 0,0:03:12.28,0:03:14.55,Default,,0000,0000,0000,,and to solve problems in about a minute or less,
Dialogue: 0,0:03:14.55,0:03:16.90,Default,,0000,0000,0000,,because otherwise something more urgent would come up,
Dialogue: 0,0:03:16.90,0:03:18.25,Default,,0000,0000,0000,,and it just wouldn't get done.
Dialogue: 0,0:03:18.25,0:03:20.63,Default,,0000,0000,0000,,MO: We didn't get our authority from the board of selectmen
Dialogue: 0,0:03:20.63,0:03:23.83,Default,,0000,0000,0000,,or the emergency management director or the United Way.
Dialogue: 0,0:03:23.83,0:03:26.73,Default,,0000,0000,0000,,We just started answering questions and making decisions
Dialogue: 0,0:03:26.73,0:03:29.23,Default,,0000,0000,0000,,because someone, anyone, had to.
Dialogue: 0,0:03:29.23,0:03:31.65,Default,,0000,0000,0000,,And why not me? I'm a campaign organizer.
Dialogue: 0,0:03:31.65,0:03:32.73,Default,,0000,0000,0000,,I'm good at Facebook.
Dialogue: 0,0:03:32.73,0:03:33.88,Default,,0000,0000,0000,,And there's two of me.
Dialogue: 0,0:03:33.88,0:03:35.08,Default,,0000,0000,0000,,(Laughter)
Dialogue: 0,0:03:35.08,0:03:39.30,Default,,0000,0000,0000,,CO: The point is, if there's a flood or a fire or a hurricane,
Dialogue: 0,0:03:39.30,0:03:40.90,Default,,0000,0000,0000,,you, or somebody like you,
Dialogue: 0,0:03:40.90,0:03:42.93,Default,,0000,0000,0000,,are going to step up and start organizing things.
Dialogue: 0,0:03:42.93,0:03:45.60,Default,,0000,0000,0000,,The other point is that it is hard.
Dialogue: 0,0:03:45.60,0:03:48.73,Default,,0000,0000,0000,,MO: Lying on the ground after another 17-hour day,
Dialogue: 0,0:03:48.73,0:03:50.31,Default,,0000,0000,0000,,Caitria and I would empty our pockets
Dialogue: 0,0:03:50.31,0:03:53.40,Default,,0000,0000,0000,,and try to place dozens of scraps of paper into context --
Dialogue: 0,0:03:53.40,0:03:56.23,Default,,0000,0000,0000,,all bits of information that had to be remembered and matched
Dialogue: 0,0:03:56.23,0:03:57.48,Default,,0000,0000,0000,,in order to help someone.
Dialogue: 0,0:03:57.48,0:03:59.35,Default,,0000,0000,0000,,After another day and a shower at the shelter,
Dialogue: 0,0:03:59.35,0:04:01.80,Default,,0000,0000,0000,,we realized it shouldn't be this hard.
Dialogue: 0,0:04:01.80,0:04:03.01,Default,,0000,0000,0000,,CO: In a country like ours
Dialogue: 0,0:04:03.01,0:04:04.61,Default,,0000,0000,0000,,where we breathe wi-fi,
Dialogue: 0,0:04:04.61,0:04:08.33,Default,,0000,0000,0000,,leveraging technology for a faster recovery should be a no-brainer.
Dialogue: 0,0:04:08.33,0:04:10.86,Default,,0000,0000,0000,,Systems like the ones that we were creating on the fly
Dialogue: 0,0:04:10.86,0:04:12.20,Default,,0000,0000,0000,,could exist ahead of time.
Dialogue: 0,0:04:12.20,0:04:13.85,Default,,0000,0000,0000,,And if some community member
Dialogue: 0,0:04:13.85,0:04:18.07,Default,,0000,0000,0000,,is in this organizing position in every area after every disaster,
Dialogue: 0,0:04:18.07,0:04:20.18,Default,,0000,0000,0000,,these tools should exist.
Dialogue: 0,0:04:20.18,0:04:22.70,Default,,0000,0000,0000,,MO: So we decided to build them --
Dialogue: 0,0:04:22.70,0:04:23.97,Default,,0000,0000,0000,,a recovery in a box,
Dialogue: 0,0:04:23.97,0:04:26.27,Default,,0000,0000,0000,,something that could be deployed after every disaster
Dialogue: 0,0:04:26.27,0:04:27.89,Default,,0000,0000,0000,,by any local organizer.
Dialogue: 0,0:04:27.89,0:04:29.55,Default,,0000,0000,0000,,CO: I decided to stay in the country,
Dialogue: 0,0:04:29.55,0:04:31.25,Default,,0000,0000,0000,,give up the master's in Moscow
Dialogue: 0,0:04:31.25,0:04:33.52,Default,,0000,0000,0000,,and to work full-time to make this happen.
Dialogue: 0,0:04:33.52,0:04:35.02,Default,,0000,0000,0000,,In the course of the past year,
Dialogue: 0,0:04:35.02,0:04:38.50,Default,,0000,0000,0000,,we've become experts in the field of community-powered disaster recovery.
Dialogue: 0,0:04:38.50,0:04:40.72,Default,,0000,0000,0000,,And there are three main problems that we've observed
Dialogue: 0,0:04:40.72,0:04:43.61,Default,,0000,0000,0000,,with the way things work currently.
Dialogue: 0,0:04:43.61,0:04:46.31,Default,,0000,0000,0000,,MO: The tools. Large aid organizations are exceptional
Dialogue: 0,0:04:46.31,0:04:49.08,Default,,0000,0000,0000,,at bringing massive resources to bear after a disaster,
Dialogue: 0,0:04:49.08,0:04:51.73,Default,,0000,0000,0000,,but they often fulfill very specific missions
Dialogue: 0,0:04:51.73,0:04:52.98,Default,,0000,0000,0000,,and then they leave.
Dialogue: 0,0:04:52.98,0:04:54.98,Default,,0000,0000,0000,,This leaves local residents to deal
Dialogue: 0,0:04:54.98,0:04:58.49,Default,,0000,0000,0000,,with the thousands of spontaneous volunteers, thousands of donations,
Dialogue: 0,0:04:58.49,0:05:00.29,Default,,0000,0000,0000,,and all with no training and no tools.
Dialogue: 0,0:05:00.29,0:05:03.19,Default,,0000,0000,0000,,So they use Post-its or Excel or Facebook.
Dialogue: 0,0:05:03.19,0:05:06.43,Default,,0000,0000,0000,,But none of these tools allow you to value high-priority information
Dialogue: 0,0:05:06.43,0:05:09.09,Default,,0000,0000,0000,,amidst all of the photos and well wishes.
Dialogue: 0,0:05:09.09,0:05:10.36,Default,,0000,0000,0000,,CO: The timing.
Dialogue: 0,0:05:10.36,0:05:13.84,Default,,0000,0000,0000,,Disaster relief is essentially a backwards political campaign.
Dialogue: 0,0:05:13.84,0:05:15.07,Default,,0000,0000,0000,,In a political campaign,
Dialogue: 0,0:05:15.07,0:05:18.74,Default,,0000,0000,0000,,you start with no interest and no capacity to turn that into action.
Dialogue: 0,0:05:18.74,0:05:20.11,Default,,0000,0000,0000,,You build both gradually
Dialogue: 0,0:05:20.11,0:05:23.06,Default,,0000,0000,0000,,until a moment of peak mobilization at the time of the election.
Dialogue: 0,0:05:23.06,0:05:25.72,Default,,0000,0000,0000,,In a disaster, however, you start with all of the interest
Dialogue: 0,0:05:25.72,0:05:27.41,Default,,0000,0000,0000,,and none of the capacity.
Dialogue: 0,0:05:27.41,0:05:29.84,Default,,0000,0000,0000,,And you've only got about seven days to capture
Dialogue: 0,0:05:29.84,0:05:33.14,Default,,0000,0000,0000,,50 percent of all of the Web searches that will ever be made
Dialogue: 0,0:05:33.14,0:05:34.41,Default,,0000,0000,0000,,to help your area.
Dialogue: 0,0:05:34.41,0:05:35.84,Default,,0000,0000,0000,,Then some sporting event happens,
Dialogue: 0,0:05:35.84,0:05:38.67,Default,,0000,0000,0000,,and you've got only the resources that you've collected thus far
Dialogue: 0,0:05:38.67,0:05:42.12,Default,,0000,0000,0000,,to meet the next five years of recovery needs.
Dialogue: 0,0:05:42.12,0:05:44.31,Default,,0000,0000,0000,,This is the slide for Katrina.
Dialogue: 0,0:05:44.31,0:05:46.76,Default,,0000,0000,0000,,This is the curve for Joplin.
Dialogue: 0,0:05:46.76,0:05:50.32,Default,,0000,0000,0000,,And this is the curve for the Dallas tornadoes in April
Dialogue: 0,0:05:50.32,0:05:51.69,Default,,0000,0000,0000,,where we deployed software.
Dialogue: 0,0:05:51.69,0:05:53.11,Default,,0000,0000,0000,,There's a gap here.
Dialogue: 0,0:05:53.11,0:05:56.81,Default,,0000,0000,0000,,Affected households have to wait for the insurance adjuster to visit
Dialogue: 0,0:05:56.81,0:05:59.21,Default,,0000,0000,0000,,before they can start accepting help on their properties.
Dialogue: 0,0:05:59.21,0:06:03.20,Default,,0000,0000,0000,,And you've only got about four days of interest in Dallas.
Dialogue: 0,0:06:03.20,0:06:04.91,Default,,0000,0000,0000,,MO: Data.
Dialogue: 0,0:06:04.91,0:06:07.04,Default,,0000,0000,0000,,Data is inherently unsexy,
Dialogue: 0,0:06:07.04,0:06:08.61,Default,,0000,0000,0000,,but it can jumpstart an area's recovery.
Dialogue: 0,0:06:08.61,0:06:10.13,Default,,0000,0000,0000,,FEMA and the state
Dialogue: 0,0:06:10.13,0:06:13.54,Default,,0000,0000,0000,,will pay 85 percent of the cost of a federally declared disaster,
Dialogue: 0,0:06:13.54,0:06:16.26,Default,,0000,0000,0000,,leaving the town to pay last 15 percent of the bill.
Dialogue: 0,0:06:16.26,0:06:17.94,Default,,0000,0000,0000,,Now that expense can be huge,
Dialogue: 0,0:06:17.94,0:06:21.88,Default,,0000,0000,0000,,but if the town can mobilize X amount of volunteers for Y hours,
Dialogue: 0,0:06:21.88,0:06:24.26,Default,,0000,0000,0000,,the dollar value of that labor used
Dialogue: 0,0:06:24.26,0:06:26.46,Default,,0000,0000,0000,,goes toward the town's contribution.
Dialogue: 0,0:06:26.46,0:06:28.01,Default,,0000,0000,0000,,But who knows that?
Dialogue: 0,0:06:28.01,0:06:30.74,Default,,0000,0000,0000,,Now try to imagine the sinking feeling you get
Dialogue: 0,0:06:30.74,0:06:34.63,Default,,0000,0000,0000,,when you've just sent out 2,000 volunteers and you can't prove it.
Dialogue: 0,0:06:34.63,0:06:37.64,Default,,0000,0000,0000,,CO: These are three problems with a common solution.
Dialogue: 0,0:06:37.64,0:06:40.63,Default,,0000,0000,0000,,If we can get the right tools at the right time
Dialogue: 0,0:06:40.63,0:06:42.91,Default,,0000,0000,0000,,to the people who will inevitably step up
Dialogue: 0,0:06:42.91,0:06:44.60,Default,,0000,0000,0000,,and start putting their communities back together,
Dialogue: 0,0:06:44.60,0:06:47.45,Default,,0000,0000,0000,,we can create new standards in disaster recovery.
Dialogue: 0,0:06:47.45,0:06:50.73,Default,,0000,0000,0000,,MO: We needed canvasing tools, donations databasing,
Dialogue: 0,0:06:50.73,0:06:53.83,Default,,0000,0000,0000,,needs reporting, remote volunteer access,
Dialogue: 0,0:06:53.83,0:06:55.96,Default,,0000,0000,0000,,all in an easy-to-use website.
Dialogue: 0,0:06:55.96,0:06:57.23,Default,,0000,0000,0000,,CO: And we needed help.
Dialogue: 0,0:06:57.23,0:07:00.13,Default,,0000,0000,0000,,Alvin, our software engineer and cofounder, has built these tools.
Dialogue: 0,0:07:00.13,0:07:01.81,Default,,0000,0000,0000,,Chris and Bill have volunteered their time
Dialogue: 0,0:07:01.81,0:07:04.46,Default,,0000,0000,0000,,to use operations and partnerships.
Dialogue: 0,0:07:04.46,0:07:07.81,Default,,0000,0000,0000,,And we've been flying into disaster areas since this past January,
Dialogue: 0,0:07:07.81,0:07:10.18,Default,,0000,0000,0000,,setting up software, training residents
Dialogue: 0,0:07:10.18,0:07:14.60,Default,,0000,0000,0000,,and licensing the software to areas that are preparing for disasters.
Dialogue: 0,0:07:14.60,0:07:17.100,Default,,0000,0000,0000,,MO: One of our first launches was after the Dallas tornadoes this past April.
Dialogue: 0,0:07:17.100,0:07:21.65,Default,,0000,0000,0000,,We flew into a town that had a static outdated website
Dialogue: 0,0:07:21.65,0:07:24.13,Default,,0000,0000,0000,,and a frenetic Facebook feed trying to structure the response.
Dialogue: 0,0:07:24.13,0:07:25.43,Default,,0000,0000,0000,,And we launched our platform.
Dialogue: 0,0:07:25.43,0:07:27.62,Default,,0000,0000,0000,,All of the interest came in the first four days,
Dialogue: 0,0:07:27.62,0:07:29.30,Default,,0000,0000,0000,,but by the time they lost the news cycle,
Dialogue: 0,0:07:29.30,0:07:30.93,Default,,0000,0000,0000,,that's when the needs came in,
Dialogue: 0,0:07:30.93,0:07:33.100,Default,,0000,0000,0000,,yet they had this massive resource of what people were able to give
Dialogue: 0,0:07:33.100,0:07:36.15,Default,,0000,0000,0000,,and they've been able to meet the needs of their residents.
Dialogue: 0,0:07:36.15,0:07:38.30,Default,,0000,0000,0000,,CO: So it's working, but it could be better.
Dialogue: 0,0:07:38.30,0:07:42.20,Default,,0000,0000,0000,,Emergency preparedness is a big deal in disaster recovery
Dialogue: 0,0:07:42.20,0:07:44.74,Default,,0000,0000,0000,,because it makes towns safer and more resilient.
Dialogue: 0,0:07:44.74,0:07:47.21,Default,,0000,0000,0000,,Imagine if we could have these systems ready to go in a place
Dialogue: 0,0:07:47.21,0:07:49.30,Default,,0000,0000,0000,,before a disaster.
Dialogue: 0,0:07:49.30,0:07:51.63,Default,,0000,0000,0000,,So that's what we're working on.
Dialogue: 0,0:07:51.63,0:07:53.58,Default,,0000,0000,0000,,We're working on getting the software to places
Dialogue: 0,0:07:53.58,0:07:55.74,Default,,0000,0000,0000,,so people expect it, so people know how to use it
Dialogue: 0,0:07:55.74,0:07:57.36,Default,,0000,0000,0000,,and so it can be filled ahead of time
Dialogue: 0,0:07:57.36,0:07:59.98,Default,,0000,0000,0000,,with that microinformation that drives recovery.
Dialogue: 0,0:07:59.98,0:08:01.48,Default,,0000,0000,0000,,MO: It's not rocket science.
Dialogue: 0,0:08:01.48,0:08:04.18,Default,,0000,0000,0000,,These tools are obvious and people want them.
Dialogue: 0,0:08:04.18,0:08:06.53,Default,,0000,0000,0000,,In our hometown, we trained a half-dozen residents
Dialogue: 0,0:08:06.53,0:08:08.51,Default,,0000,0000,0000,,to run these Web tools on their own.
Dialogue: 0,0:08:08.51,0:08:10.80,Default,,0000,0000,0000,,Because Caitria and I live here in Boston.
Dialogue: 0,0:08:10.80,0:08:12.15,Default,,0000,0000,0000,,They took to it immediately,
Dialogue: 0,0:08:12.15,0:08:13.80,Default,,0000,0000,0000,,and now they are forces of nature.
Dialogue: 0,0:08:13.80,0:08:16.51,Default,,0000,0000,0000,,There are over three volunteer groups working almost every day,
Dialogue: 0,0:08:16.51,0:08:18.73,Default,,0000,0000,0000,,and have been since June 1st of last year,
Dialogue: 0,0:08:18.73,0:08:21.100,Default,,0000,0000,0000,,to make sure that these residents get what they need and get back in their homes.
Dialogue: 0,0:08:21.100,0:08:24.83,Default,,0000,0000,0000,,They have hotlines and spreadsheets and data.
Dialogue: 0,0:08:24.83,0:08:26.40,Default,,0000,0000,0000,,CO: And that makes a difference.
Dialogue: 0,0:08:26.40,0:08:29.15,Default,,0000,0000,0000,,June 1st this year marked the one-year anniversary
Dialogue: 0,0:08:29.15,0:08:30.70,Default,,0000,0000,0000,,of the Monson tornado.
Dialogue: 0,0:08:30.70,0:08:33.94,Default,,0000,0000,0000,,And our community's never been more connected or more empowered.
Dialogue: 0,0:08:33.94,0:08:35.96,Default,,0000,0000,0000,,We've been able to see the same transformation
Dialogue: 0,0:08:35.96,0:08:38.01,Default,,0000,0000,0000,,in Texas and in Alabama.
Dialogue: 0,0:08:38.01,0:08:40.18,Default,,0000,0000,0000,,Because it doesn't take Harvard or MIT
Dialogue: 0,0:08:40.18,0:08:42.58,Default,,0000,0000,0000,,to fly in and fix problems after a disaster,
Dialogue: 0,0:08:42.58,0:08:43.85,Default,,0000,0000,0000,,it takes a local.
Dialogue: 0,0:08:43.85,0:08:46.43,Default,,0000,0000,0000,,No matter how good an aid organization is at what they do,
Dialogue: 0,0:08:46.43,0:08:48.10,Default,,0000,0000,0000,,they eventually have to go home.
Dialogue: 0,0:08:48.10,0:08:50.08,Default,,0000,0000,0000,,But if you give locals the tools,
Dialogue: 0,0:08:50.08,0:08:53.21,Default,,0000,0000,0000,,if you show them what they can do to recover,
Dialogue: 0,0:08:53.21,0:08:56.95,Default,,0000,0000,0000,,they become experts.
Dialogue: 0,0:08:56.95,0:08:59.53,Default,,0000,0000,0000,,(Applause) MO: All right. Let's go.
Dialogue: 0,0:08:59.53,0:09:01.64,Default,,0000,0000,0000,,(Applause)