[Script Info]
Title: 
[Events]
Format: Layer, Start, End, Style, Name, MarginL, MarginR, MarginV, Effect, Text
Dialogue: 0,0:00:03.25,0:00:06.57,Default,,0000,0000,0000,,(Video) Newscaster: There's a large path\Nof destruction here in town.
Dialogue: 0,0:00:06.60,0:00:09.51,Default,,0000,0000,0000,,... pulling trees from the ground,\Nshattering windows,
Dialogue: 0,0:00:09.54,0:00:11.31,Default,,0000,0000,0000,,taking the roofs off of homes ...
Dialogue: 0,0:00:12.38,0:00:14.41,Default,,0000,0000,0000,,Caitria O'Neill: That was me
Dialogue: 0,0:00:14.44,0:00:17.79,Default,,0000,0000,0000,,in front of our house in Monson,\NMassachusetts last June.
Dialogue: 0,0:00:17.82,0:00:21.16,Default,,0000,0000,0000,,After an EF3 tornado ripped\Nstraight through our town
Dialogue: 0,0:00:21.18,0:00:22.66,Default,,0000,0000,0000,,and took parts of our roof off,
Dialogue: 0,0:00:22.68,0:00:24.73,Default,,0000,0000,0000,,I decided to stay in Massachusetts,
Dialogue: 0,0:00:24.75,0:00:26.66,Default,,0000,0000,0000,,instead of pursuing the master's program
Dialogue: 0,0:00:26.68,0:00:29.48,Default,,0000,0000,0000,,I had moved my boxes\Nhome that afternoon for.
Dialogue: 0,0:00:29.91,0:00:32.74,Default,,0000,0000,0000,,Morgan O'Neill: So, on June 1,\Nwe weren't disaster experts,
Dialogue: 0,0:00:32.76,0:00:34.84,Default,,0000,0000,0000,,but on June 3, we started faking it.
Dialogue: 0,0:00:34.86,0:00:36.86,Default,,0000,0000,0000,,This experience changed our lives,
Dialogue: 0,0:00:36.89,0:00:39.33,Default,,0000,0000,0000,,and now we're trying\Nto change the experience.
Dialogue: 0,0:00:39.35,0:00:41.80,Default,,0000,0000,0000,,CO: So, tornadoes\Ndon't happen in Massachusetts,
Dialogue: 0,0:00:41.82,0:00:45.32,Default,,0000,0000,0000,,and I was cleverly standing in the front\Nyard when one came over the hill.
Dialogue: 0,0:00:45.34,0:00:48.64,Default,,0000,0000,0000,,After a lamppost flew by, my family\Nand I sprinted into the basement.
Dialogue: 0,0:00:48.67,0:00:51.56,Default,,0000,0000,0000,,Trees were thrown against the house,\Nthe windows exploded.
Dialogue: 0,0:00:51.59,0:00:53.46,Default,,0000,0000,0000,,When we finally got out the back door,
Dialogue: 0,0:00:53.48,0:00:55.46,Default,,0000,0000,0000,,transformers were burning in the street.
Dialogue: 0,0:00:55.78,0:00:57.21,Default,,0000,0000,0000,,MO: I was here in Boston.
Dialogue: 0,0:00:57.24,0:00:58.95,Default,,0000,0000,0000,,I'm a PhD student at MIT,
Dialogue: 0,0:00:58.98,0:01:01.27,Default,,0000,0000,0000,,and I happen to study atmospheric science.
Dialogue: 0,0:01:01.68,0:01:03.03,Default,,0000,0000,0000,,Actually, it gets weirder --
Dialogue: 0,0:01:03.06,0:01:06.35,Default,,0000,0000,0000,,I was in the museum of science\Nat the time the tornado hit,
Dialogue: 0,0:01:06.37,0:01:08.20,Default,,0000,0000,0000,,playing with the tornado display --
Dialogue: 0,0:01:08.23,0:01:09.41,Default,,0000,0000,0000,,(Laughter)
Dialogue: 0,0:01:09.43,0:01:10.58,Default,,0000,0000,0000,,so I missed her call.
Dialogue: 0,0:01:10.60,0:01:14.35,Default,,0000,0000,0000,,I get a call from Caitria, hear the news,\Nand start tracking the radar online
Dialogue: 0,0:01:14.37,0:01:17.80,Default,,0000,0000,0000,,to call the family back when another\Nsupercell was forming in their area.
Dialogue: 0,0:01:17.83,0:01:20.27,Default,,0000,0000,0000,,I drove home late that night\Nwith batteries and ice.
Dialogue: 0,0:01:20.29,0:01:22.60,Default,,0000,0000,0000,,We live across the street\Nfrom a historic church
Dialogue: 0,0:01:22.63,0:01:25.29,Default,,0000,0000,0000,,that had lost its very\Niconic steeple in the storm.
Dialogue: 0,0:01:25.32,0:01:27.78,Default,,0000,0000,0000,,It had become a community\Ngathering place overnight.
Dialogue: 0,0:01:27.81,0:01:31.11,Default,,0000,0000,0000,,The town hall and the police department\Nhad also suffered direct hits,
Dialogue: 0,0:01:31.14,0:01:34.76,Default,,0000,0000,0000,,and so people wanting to help\Nor needing information went to the church.
Dialogue: 0,0:01:34.79,0:01:37.82,Default,,0000,0000,0000,,CO: We walked to the church because\Nwe heard they had hot meals,
Dialogue: 0,0:01:37.85,0:01:39.72,Default,,0000,0000,0000,,but when we arrived, we found problems.
Dialogue: 0,0:01:39.74,0:01:42.19,Default,,0000,0000,0000,,There were a couple large,\Nsweaty men with chainsaws
Dialogue: 0,0:01:42.21,0:01:45.62,Default,,0000,0000,0000,,standing in the center of the church,\Nbut nobody knew where to send them
Dialogue: 0,0:01:45.65,0:01:47.95,Default,,0000,0000,0000,,because no one knew the extent\Nof the damage yet.
Dialogue: 0,0:01:47.97,0:01:50.12,Default,,0000,0000,0000,,As we watched, they became\Nfrustrated and left
Dialogue: 0,0:01:50.14,0:01:52.10,Default,,0000,0000,0000,,to go find somebody to help on their own.
Dialogue: 0,0:01:52.12,0:01:54.78,Default,,0000,0000,0000,,MO: So we started organizing.\NWhy? It had to be done.
Dialogue: 0,0:01:54.81,0:01:58.25,Default,,0000,0000,0000,,We found Pastor Bob and offered to give\Nthe response some infrastructure.
Dialogue: 0,0:01:58.27,0:02:01.45,Default,,0000,0000,0000,,And then, armed with just\Ntwo laptops and one air card,
Dialogue: 0,0:02:01.47,0:02:03.56,Default,,0000,0000,0000,,we built a recovery machine.
Dialogue: 0,0:02:05.49,0:02:08.08,Default,,0000,0000,0000,,(Applause)
Dialogue: 0,0:02:08.11,0:02:11.11,Default,,0000,0000,0000,,CO: That was a tornado, and everyone's\Nheading to the church
Dialogue: 0,0:02:11.14,0:02:12.80,Default,,0000,0000,0000,,to drop things off and volunteer.
Dialogue: 0,0:02:12.83,0:02:14.41,Default,,0000,0000,0000,,MO: Everyone's donating clothing.
Dialogue: 0,0:02:14.43,0:02:16.83,Default,,0000,0000,0000,,We should inventory\Nthe donations piling up here.
Dialogue: 0,0:02:16.85,0:02:19.79,Default,,0000,0000,0000,,CO: And we need a hotline.\NCan you make a Google Voice number?
Dialogue: 0,0:02:19.81,0:02:22.39,Default,,0000,0000,0000,,MO: Sure. And we need to tell people\Nwhat not to bring.
Dialogue: 0,0:02:22.42,0:02:24.83,Default,,0000,0000,0000,,I'll make a Facebook account.\NCan you print flyers?
Dialogue: 0,0:02:24.85,0:02:27.91,Default,,0000,0000,0000,,CO: Yeah, but we don't even know\Nwhat houses are accepting help.
Dialogue: 0,0:02:27.93,0:02:29.94,Default,,0000,0000,0000,,We need to canvas and send out volunteers.
Dialogue: 0,0:02:29.96,0:02:32.08,Default,,0000,0000,0000,,MO: We need to tell people\Nwhat not to bring.
Dialogue: 0,0:02:32.10,0:02:34.10,Default,,0000,0000,0000,,Hey, there's a news truck. I'll tell them.
Dialogue: 0,0:02:34.13,0:02:37.15,Default,,0000,0000,0000,,CO: You got my number off the news?\NWe don't need more freezers!
Dialogue: 0,0:02:37.18,0:02:41.18,Default,,0000,0000,0000,,(Together) MO: Insurance won't cover it?\NCO: Juice boxes coming in an hour?
Dialogue: 0,0:02:41.20,0:02:42.83,Default,,0000,0000,0000,,Together: Someone get me Post-its!
Dialogue: 0,0:02:42.85,0:02:43.85,Default,,0000,0000,0000,,(Laughter)
Dialogue: 0,0:02:43.88,0:02:47.55,Default,,0000,0000,0000,,CO: And then the rest of the community\Nfigured out that we had answers.
Dialogue: 0,0:02:47.58,0:02:51.22,Default,,0000,0000,0000,,MO: I can donate three water heaters,\Nbut someone needs to come pick them up.
Dialogue: 0,0:02:51.24,0:02:52.79,Default,,0000,0000,0000,,CO: My car is in my living room!
Dialogue: 0,0:02:52.81,0:02:55.64,Default,,0000,0000,0000,,MO: My boyscout troop\Nwould like to rebuild 12 mailboxes.
Dialogue: 0,0:02:55.66,0:02:58.53,Default,,0000,0000,0000,,CO: My puppy is missing and insurance\Ndoesn't cover chimneys.
Dialogue: 0,0:02:58.56,0:03:01.62,Default,,0000,0000,0000,,MO: My church group of 50\Nwould like housing and meals for a week
Dialogue: 0,0:03:01.64,0:03:02.97,Default,,0000,0000,0000,,while we repair properties.
Dialogue: 0,0:03:02.100,0:03:05.91,Default,,0000,0000,0000,,CO: You sent me to that place\Non Washington Street yesterday,
Dialogue: 0,0:03:05.94,0:03:07.59,Default,,0000,0000,0000,,and now I'm covered in poison ivy.
Dialogue: 0,0:03:07.61,0:03:08.71,Default,,0000,0000,0000,,(Laughter)
Dialogue: 0,0:03:08.74,0:03:10.50,Default,,0000,0000,0000,,So this is what filled our days.
Dialogue: 0,0:03:10.53,0:03:12.74,Default,,0000,0000,0000,,We had to learn\Nhow to answer questions quickly
Dialogue: 0,0:03:12.76,0:03:15.01,Default,,0000,0000,0000,,and to solve problems in a minute or less;
Dialogue: 0,0:03:15.04,0:03:17.24,Default,,0000,0000,0000,,otherwise, something\Nmore urgent would come up,
Dialogue: 0,0:03:17.26,0:03:18.60,Default,,0000,0000,0000,,and it wouldn't get done.
Dialogue: 0,0:03:18.62,0:03:21.43,Default,,0000,0000,0000,,MO: We didn't get our authority\Nfrom the board of selectmen
Dialogue: 0,0:03:21.45,0:03:24.31,Default,,0000,0000,0000,,or the emergency management\Ndirector or the United Way.
Dialogue: 0,0:03:24.33,0:03:26.96,Default,,0000,0000,0000,,We just started answering questions\Nand making decisions
Dialogue: 0,0:03:26.98,0:03:29.62,Default,,0000,0000,0000,,because someone -- anyone -- had to.
Dialogue: 0,0:03:29.64,0:03:31.100,Default,,0000,0000,0000,,And why not me? I'm a campaign organizer.
Dialogue: 0,0:03:32.02,0:03:33.19,Default,,0000,0000,0000,,I'm good at Facebook.
Dialogue: 0,0:03:33.21,0:03:34.49,Default,,0000,0000,0000,,And there's two of me.
Dialogue: 0,0:03:34.51,0:03:36.06,Default,,0000,0000,0000,,(Laughter)
Dialogue: 0,0:03:36.08,0:03:39.61,Default,,0000,0000,0000,,CO: The point is, if there's a flood\Nor a fire or a hurricane,
Dialogue: 0,0:03:39.64,0:03:41.40,Default,,0000,0000,0000,,you, or somebody like you,
Dialogue: 0,0:03:41.42,0:03:44.03,Default,,0000,0000,0000,,are going to step up\Nand start organizing things.
Dialogue: 0,0:03:44.06,0:03:46.33,Default,,0000,0000,0000,,The other point is that it is hard.
Dialogue: 0,0:03:46.36,0:03:49.05,Default,,0000,0000,0000,,MO: Lying on the ground\Nafter another 17-hour day,
Dialogue: 0,0:03:49.07,0:03:50.88,Default,,0000,0000,0000,,Caitria and I would empty our pockets
Dialogue: 0,0:03:50.90,0:03:53.67,Default,,0000,0000,0000,,and try to place dozens of scraps\Nof paper into context --
Dialogue: 0,0:03:53.69,0:03:56.56,Default,,0000,0000,0000,,all bits of information\Nthat had to be remembered and matched
Dialogue: 0,0:03:56.58,0:03:57.81,Default,,0000,0000,0000,,in order to help someone.
Dialogue: 0,0:03:57.83,0:03:59.99,Default,,0000,0000,0000,,After another day\Nand a shower at the shelter,
Dialogue: 0,0:04:00.02,0:04:02.19,Default,,0000,0000,0000,,we realized it shouldn't be this hard.
Dialogue: 0,0:04:02.21,0:04:05.06,Default,,0000,0000,0000,,CO: In a country like ours\Nwhere we breathe Wi-Fi,
Dialogue: 0,0:04:05.08,0:04:08.61,Default,,0000,0000,0000,,leveraging technology for a faster\Nrecovery should be a no-brainer.
Dialogue: 0,0:04:08.64,0:04:11.18,Default,,0000,0000,0000,,Systems like the ones\Nthat we were creating on the fly
Dialogue: 0,0:04:11.20,0:04:12.50,Default,,0000,0000,0000,,could exist ahead of time.
Dialogue: 0,0:04:12.52,0:04:16.05,Default,,0000,0000,0000,,And if some community member\Nis in this organizing position
Dialogue: 0,0:04:16.07,0:04:18.62,Default,,0000,0000,0000,,in every area after every disaster,
Dialogue: 0,0:04:18.64,0:04:20.45,Default,,0000,0000,0000,,these tools should exist.
Dialogue: 0,0:04:21.05,0:04:22.96,Default,,0000,0000,0000,,MO: So, we decided to build them:
Dialogue: 0,0:04:22.98,0:04:26.49,Default,,0000,0000,0000,,a recovery in a box, something that\Ncould be deployed after every disaster
Dialogue: 0,0:04:26.51,0:04:28.01,Default,,0000,0000,0000,,by any local organizer.
Dialogue: 0,0:04:28.44,0:04:31.82,Default,,0000,0000,0000,,CO: I decided to stay in the country,\Ngive up the master's in Moscow
Dialogue: 0,0:04:31.84,0:04:33.91,Default,,0000,0000,0000,,and to work full-time to make this happen.
Dialogue: 0,0:04:33.93,0:04:35.42,Default,,0000,0000,0000,,In the course of the past year,
Dialogue: 0,0:04:35.45,0:04:38.91,Default,,0000,0000,0000,,we've become experts in the field\Nof community-powered disaster recovery.
Dialogue: 0,0:04:38.93,0:04:41.42,Default,,0000,0000,0000,,And there are three main problems\Nthat we've observed
Dialogue: 0,0:04:41.44,0:04:43.13,Default,,0000,0000,0000,,with the way things work currently.
Dialogue: 0,0:04:43.50,0:04:44.65,Default,,0000,0000,0000,,MO: The tools.
Dialogue: 0,0:04:44.67,0:04:48.61,Default,,0000,0000,0000,,Large aid organizations are exceptional\Nat bringing massive resources to bear
Dialogue: 0,0:04:48.63,0:04:49.79,Default,,0000,0000,0000,,after a disaster,
Dialogue: 0,0:04:49.82,0:04:53.23,Default,,0000,0000,0000,,but they often fulfill very specific\Nmissions, and then they leave.
Dialogue: 0,0:04:53.26,0:04:57.47,Default,,0000,0000,0000,,This leaves local residents to deal with\Nthe thousands of spontaneous volunteers,
Dialogue: 0,0:04:57.50,0:04:58.66,Default,,0000,0000,0000,,thousands of donations,
Dialogue: 0,0:04:58.68,0:05:00.69,Default,,0000,0000,0000,,and all with no training and no tools.
Dialogue: 0,0:05:00.71,0:05:03.84,Default,,0000,0000,0000,,So they use Post-its or Excel or Facebook.
Dialogue: 0,0:05:03.86,0:05:07.08,Default,,0000,0000,0000,,But none of these tools allow you\Nto value high-priority information
Dialogue: 0,0:05:07.10,0:05:09.57,Default,,0000,0000,0000,,amidst all of the photos and well-wishes.
Dialogue: 0,0:05:09.60,0:05:10.90,Default,,0000,0000,0000,,CO: The timing.
Dialogue: 0,0:05:10.93,0:05:14.10,Default,,0000,0000,0000,,Disaster relief is essentially\Na backwards political campaign.
Dialogue: 0,0:05:14.12,0:05:16.84,Default,,0000,0000,0000,,In a political campaign,\Nyou start with no interest
Dialogue: 0,0:05:16.87,0:05:19.05,Default,,0000,0000,0000,,and no capacity to turn that into action.
Dialogue: 0,0:05:19.07,0:05:20.28,Default,,0000,0000,0000,,You build both gradually,
Dialogue: 0,0:05:20.31,0:05:23.46,Default,,0000,0000,0000,,until a moment of peak mobilization\Nat the time of the election.
Dialogue: 0,0:05:23.48,0:05:26.22,Default,,0000,0000,0000,,In a disaster, however,\Nyou start with all of the interest
Dialogue: 0,0:05:26.24,0:05:27.56,Default,,0000,0000,0000,,and none of the capacity.
Dialogue: 0,0:05:27.58,0:05:29.65,Default,,0000,0000,0000,,And you've only got about seven days
Dialogue: 0,0:05:29.68,0:05:33.12,Default,,0000,0000,0000,,to capture 50 percent of all\Nof the Web searches that will ever be made
Dialogue: 0,0:05:33.14,0:05:34.56,Default,,0000,0000,0000,,to help your area.
Dialogue: 0,0:05:34.58,0:05:36.17,Default,,0000,0000,0000,,Then some sporting event happens,
Dialogue: 0,0:05:36.19,0:05:39.21,Default,,0000,0000,0000,,and you've got only the resources\Nthat you've collected thus far
Dialogue: 0,0:05:39.23,0:05:41.58,Default,,0000,0000,0000,,to meet the next five years\Nof recovery needs.
Dialogue: 0,0:05:42.12,0:05:44.61,Default,,0000,0000,0000,,This is the slide for Katrina.
Dialogue: 0,0:05:45.05,0:05:47.14,Default,,0000,0000,0000,,This is the curve for Joplin.
Dialogue: 0,0:05:47.51,0:05:50.29,Default,,0000,0000,0000,,And this is the curve\Nfor the Dallas tornadoes in April,
Dialogue: 0,0:05:50.32,0:05:51.67,Default,,0000,0000,0000,,where we deployed software.
Dialogue: 0,0:05:51.100,0:05:53.15,Default,,0000,0000,0000,,There's a gap here.
Dialogue: 0,0:05:53.69,0:05:56.90,Default,,0000,0000,0000,,Affected households have to wait\Nfor the insurance adjuster to visit
Dialogue: 0,0:05:56.93,0:05:59.66,Default,,0000,0000,0000,,before they can start accepting help\Non their properties.
Dialogue: 0,0:05:59.69,0:06:02.67,Default,,0000,0000,0000,,And you've only got about four days\Nof interest in Dallas.
Dialogue: 0,0:06:03.83,0:06:05.16,Default,,0000,0000,0000,,MO: Data.
Dialogue: 0,0:06:05.18,0:06:07.02,Default,,0000,0000,0000,,Data is inherently unsexy,
Dialogue: 0,0:06:07.04,0:06:09.26,Default,,0000,0000,0000,,but it can jump-start an area's recovery.
Dialogue: 0,0:06:09.29,0:06:12.30,Default,,0000,0000,0000,,FEMA and the state will pay\N85 percent of the cost
Dialogue: 0,0:06:12.33,0:06:13.92,Default,,0000,0000,0000,,of a federally-declared disaster,
Dialogue: 0,0:06:13.95,0:06:16.59,Default,,0000,0000,0000,,leaving the town to pay\Nthe last 15 percent of the bill.
Dialogue: 0,0:06:16.61,0:06:18.22,Default,,0000,0000,0000,,Now that expense can be huge,
Dialogue: 0,0:06:18.25,0:06:22.20,Default,,0000,0000,0000,,but if the town can mobilize X amount\Nof volunteers for Y hours,
Dialogue: 0,0:06:22.22,0:06:27.06,Default,,0000,0000,0000,,the dollar value of that labor used\Ngoes toward the town's contribution.
Dialogue: 0,0:06:27.09,0:06:28.42,Default,,0000,0000,0000,,But who knows that?
Dialogue: 0,0:06:28.78,0:06:31.00,Default,,0000,0000,0000,,Now try to imagine\Nthe sinking feeling you get
Dialogue: 0,0:06:31.03,0:06:34.88,Default,,0000,0000,0000,,when you've just sent out 2,000 volunteers\Nand you can't prove it.
Dialogue: 0,0:06:35.62,0:06:38.06,Default,,0000,0000,0000,,CO: These are three problems\Nwith a common solution.
Dialogue: 0,0:06:38.08,0:06:41.11,Default,,0000,0000,0000,,If we can get the right tools\Nat the right time
Dialogue: 0,0:06:41.14,0:06:43.10,Default,,0000,0000,0000,,to the people who will inevitably step up
Dialogue: 0,0:06:43.13,0:06:45.48,Default,,0000,0000,0000,,and start putting\Ntheir communities back together,
Dialogue: 0,0:06:45.50,0:06:48.21,Default,,0000,0000,0000,,we can create new standards\Nin disaster recovery.
Dialogue: 0,0:06:48.23,0:06:51.16,Default,,0000,0000,0000,,MO: We needed canvasing tools,\Ndonations databasing,
Dialogue: 0,0:06:51.19,0:06:54.18,Default,,0000,0000,0000,,needs reporting, remote volunteer access,
Dialogue: 0,0:06:54.20,0:06:56.05,Default,,0000,0000,0000,,all in an easy-to-use website.
Dialogue: 0,0:06:56.07,0:06:57.51,Default,,0000,0000,0000,,CO: And we needed help.
Dialogue: 0,0:06:57.54,0:07:00.70,Default,,0000,0000,0000,,Alvin, our software engineer\Nand co-founder, has built these tools.
Dialogue: 0,0:07:00.72,0:07:04.79,Default,,0000,0000,0000,,Chris and Bill have volunteered their time\Nto use operations and partnerships.
Dialogue: 0,0:07:04.82,0:07:08.31,Default,,0000,0000,0000,,And we've been flying into disaster areas\Nsince this past January,
Dialogue: 0,0:07:08.33,0:07:10.68,Default,,0000,0000,0000,,setting up software, training residents
Dialogue: 0,0:07:10.71,0:07:14.94,Default,,0000,0000,0000,,and licensing the software to areas\Nthat are preparing for disasters.
Dialogue: 0,0:07:14.97,0:07:17.80,Default,,0000,0000,0000,,MO: One of our first launches\Nwas after the Dallas tornadoes
Dialogue: 0,0:07:17.82,0:07:18.97,Default,,0000,0000,0000,,this past April.
Dialogue: 0,0:07:18.99,0:07:21.62,Default,,0000,0000,0000,,We flew into a town\Nthat had a static, outdated website
Dialogue: 0,0:07:21.65,0:07:24.61,Default,,0000,0000,0000,,and a frenetic Facebook feed,\Ntrying to structure the response,
Dialogue: 0,0:07:24.64,0:07:26.03,Default,,0000,0000,0000,,and we launched our platform.
Dialogue: 0,0:07:26.05,0:07:28.29,Default,,0000,0000,0000,,All of the interest came\Nin the first four days,
Dialogue: 0,0:07:28.32,0:07:30.29,Default,,0000,0000,0000,,but by the time they lost the news cycle,
Dialogue: 0,0:07:30.31,0:07:31.75,Default,,0000,0000,0000,,that's when the needs came in,
Dialogue: 0,0:07:31.77,0:07:34.94,Default,,0000,0000,0000,,yet they had this massive resource\Nof what people were able to give
Dialogue: 0,0:07:34.96,0:07:37.73,Default,,0000,0000,0000,,and they've been able to meet\Nthe needs of their residents.
Dialogue: 0,0:07:37.75,0:07:39.81,Default,,0000,0000,0000,,CO: So it's working,\Nbut it could be better.
Dialogue: 0,0:07:39.83,0:07:42.51,Default,,0000,0000,0000,,Emergency preparedness is a big deal\Nin disaster recovery
Dialogue: 0,0:07:42.54,0:07:44.78,Default,,0000,0000,0000,,because it makes towns safer\Nand more resilient.
Dialogue: 0,0:07:44.81,0:07:47.70,Default,,0000,0000,0000,,Imagine if we could have\Nthese systems ready to go in a place
Dialogue: 0,0:07:47.72,0:07:49.50,Default,,0000,0000,0000,,before a disaster.
Dialogue: 0,0:07:49.97,0:07:51.78,Default,,0000,0000,0000,,So that's what we're working on.
Dialogue: 0,0:07:51.80,0:07:55.01,Default,,0000,0000,0000,,We're working on getting the software\Nto places so people expect it,
Dialogue: 0,0:07:55.04,0:07:56.38,Default,,0000,0000,0000,,so people know how to use it
Dialogue: 0,0:07:56.40,0:07:58.18,Default,,0000,0000,0000,,and so it can be filled ahead of time
Dialogue: 0,0:07:58.21,0:08:00.59,Default,,0000,0000,0000,,with that micro-information\Nthat drives recovery.
Dialogue: 0,0:08:00.61,0:08:02.45,Default,,0000,0000,0000,,MO: It's not rocket science.
Dialogue: 0,0:08:02.47,0:08:04.69,Default,,0000,0000,0000,,These tools are obvious\Nand people want them.
Dialogue: 0,0:08:04.71,0:08:07.14,Default,,0000,0000,0000,,In our hometown,\Nwe trained a half-dozen residents
Dialogue: 0,0:08:07.17,0:08:08.89,Default,,0000,0000,0000,,to run these Web tools on their own,
Dialogue: 0,0:08:08.91,0:08:11.10,Default,,0000,0000,0000,,because Caitria and I\Nlive here, in Boston.
Dialogue: 0,0:08:11.12,0:08:14.10,Default,,0000,0000,0000,,They took to it immediately,\Nand now they are forces of nature.
Dialogue: 0,0:08:14.12,0:08:17.08,Default,,0000,0000,0000,,There are over three volunteer groups\Nworking almost every day,
Dialogue: 0,0:08:17.10,0:08:19.11,Default,,0000,0000,0000,,and have been since June 1 of last year,
Dialogue: 0,0:08:19.14,0:08:22.72,Default,,0000,0000,0000,,to make sure these residents get what\Nthey need and get back in their homes.
Dialogue: 0,0:08:22.74,0:08:25.06,Default,,0000,0000,0000,,They have hotlines\Nand spreadsheets and data.
Dialogue: 0,0:08:25.09,0:08:27.18,Default,,0000,0000,0000,,CO: And that makes a difference.
Dialogue: 0,0:08:27.20,0:08:31.06,Default,,0000,0000,0000,,June 1 this year marked the one-year\Nanniversary of the Monson tornado,
Dialogue: 0,0:08:31.08,0:08:34.37,Default,,0000,0000,0000,,and our community's never been\Nmore connected or more empowered.
Dialogue: 0,0:08:34.40,0:08:38.63,Default,,0000,0000,0000,,We've been able to see the same\Ntransformation in Texas and in Alabama.
Dialogue: 0,0:08:38.65,0:08:40.48,Default,,0000,0000,0000,,Because it doesn't take Harvard or MIT
Dialogue: 0,0:08:40.50,0:08:42.57,Default,,0000,0000,0000,,to fly in and fix problems\Nafter a disaster;
Dialogue: 0,0:08:42.59,0:08:43.91,Default,,0000,0000,0000,,it takes a local.
Dialogue: 0,0:08:43.94,0:08:46.79,Default,,0000,0000,0000,,No matter how good an aid organization\Nis at what they do,
Dialogue: 0,0:08:46.82,0:08:48.49,Default,,0000,0000,0000,,they eventually have to go home.
Dialogue: 0,0:08:48.52,0:08:50.73,Default,,0000,0000,0000,,But if you give locals the tools,
Dialogue: 0,0:08:50.75,0:08:53.56,Default,,0000,0000,0000,,if you show them\Nwhat they can do to recover,
Dialogue: 0,0:08:53.58,0:08:55.14,Default,,0000,0000,0000,,they become experts.
Dialogue: 0,0:08:57.01,0:08:58.03,Default,,0000,0000,0000,,(Applause)
Dialogue: 0,0:08:58.06,0:08:59.21,Default,,0000,0000,0000,,MO: All right. Let's go.
Dialogue: 0,0:08:59.23,0:09:02.46,Default,,0000,0000,0000,,(Applause)