1 00:00:01,198 --> 00:00:04,001 I would be willing to bet I'm the dumbest guy in the room, 2 00:00:04,025 --> 00:00:06,987 because I couldn't get through school; I struggled with school. 3 00:00:07,011 --> 00:00:10,221 But I knew at a very early age that I loved money, I loved business 4 00:00:10,245 --> 00:00:12,132 and I loved this entrepreneurial thing. 5 00:00:12,156 --> 00:00:13,941 I was raised to be an entrepreneur. 6 00:00:13,965 --> 00:00:16,418 What I've been really passionate about ever since -- 7 00:00:16,442 --> 00:00:19,259 and I've never spoken about this ever, until now -- 8 00:00:19,283 --> 00:00:21,340 so this is the first time anyone's heard it, 9 00:00:21,364 --> 00:00:22,862 except my wife, three days ago. 10 00:00:22,886 --> 00:00:24,784 She said, "What are you talking about?" 11 00:00:24,808 --> 00:00:27,747 I told her that I think we miss an opportunity 12 00:00:27,771 --> 00:00:30,976 to find these kids who have the entrepreneurial traits, 13 00:00:31,000 --> 00:00:32,976 and to groom them or show them 14 00:00:33,000 --> 00:00:35,678 that being an entrepreneur is actually a cool thing. 15 00:00:35,702 --> 00:00:39,035 It's not something that is a bad thing and is vilified, 16 00:00:39,059 --> 00:00:41,483 which is what happens in a lot of society. 17 00:00:41,507 --> 00:00:44,642 Kids, when we grow up, have dreams, 18 00:00:44,666 --> 00:00:46,672 and we have passions, and we have visions, 19 00:00:46,696 --> 00:00:48,629 and somehow we get those things crushed. 20 00:00:48,653 --> 00:00:50,668 We get told that we need to study harder 21 00:00:50,692 --> 00:00:52,960 or be more focused or get a tutor. 22 00:00:53,353 --> 00:00:56,912 My parents got me a tutor in French, and I still suck in French. 23 00:00:58,472 --> 00:00:59,625 Two years ago, 24 00:00:59,649 --> 00:01:03,243 I was the highest-rated lecturer at MIT's Entrepreneurial Master's Program. 25 00:01:03,267 --> 00:01:06,070 It was a speaking event in front of groups of entrepreneurs 26 00:01:06,094 --> 00:01:07,251 from around the world. 27 00:01:07,275 --> 00:01:10,238 When I was in grade two, I won a citywide speaking competition, 28 00:01:10,262 --> 00:01:13,016 but nobody had ever said, "Hey, this kid's a good speaker. 29 00:01:13,040 --> 00:01:16,558 He can't focus, but he loves walking around and getting people energized." 30 00:01:16,582 --> 00:01:18,602 No one said, "Get him a coach in speaking." 31 00:01:18,626 --> 00:01:20,733 They said, get me a tutor in what I suck at. 32 00:01:20,757 --> 00:01:24,506 So as kids show these traits -- and we need to start looking for them -- 33 00:01:24,530 --> 00:01:28,384 I think we should be raising kids to be entrepreneurs instead of lawyers. 34 00:01:28,949 --> 00:01:32,467 Unfortunately, the school system is grooming this world to say, 35 00:01:32,491 --> 00:01:34,615 "Let's be a lawyer," or, "Let's be a doctor." 36 00:01:34,639 --> 00:01:36,117 We're missing that opportunity, 37 00:01:36,141 --> 00:01:38,574 because no one ever says, "Hey, be an entrepreneur." 38 00:01:38,598 --> 00:01:41,649 Entrepreneurs are people -- we have a lot of them in this room -- 39 00:01:41,673 --> 00:01:44,490 who have ideas and passions or see these needs in the world 40 00:01:44,514 --> 00:01:46,164 and decide to stand up and do it. 41 00:01:46,188 --> 00:01:49,038 And we put everything on the line to make that stuff happen. 42 00:01:49,062 --> 00:01:51,791 We have the ability to get the groups of people around us 43 00:01:51,815 --> 00:01:53,688 that want to build that dream with us. 44 00:01:53,712 --> 00:01:57,395 And I think if we could get kids to embrace the idea at a young age, 45 00:01:57,419 --> 00:01:58,633 of being entrepreneurial, 46 00:01:58,657 --> 00:02:01,644 we could change everything in the world that's a problem today. 47 00:02:01,668 --> 00:02:04,074 Every problem out there, somebody has the idea for. 48 00:02:04,098 --> 00:02:06,705 And as a young kid, nobody can say it can't happen, 49 00:02:06,729 --> 00:02:09,981 because you're too dumb to realize that you couldn't figure it out. 50 00:02:10,521 --> 00:02:13,081 I think we have an obligation as parents and a society 51 00:02:13,105 --> 00:02:17,271 to start teaching our kids to fish instead of giving them the fish -- 52 00:02:17,295 --> 00:02:20,160 the old parable: "Give a man a fish, you feed him for a day. 53 00:02:20,184 --> 00:02:22,534 Teach a man to fish, you feed him for a lifetime." 54 00:02:22,558 --> 00:02:24,766 If we can teach our kids to be entrepreneurial, 55 00:02:24,790 --> 00:02:26,520 the ones that show the traits to be, 56 00:02:26,544 --> 00:02:29,671 like we teach the ones who have science gifts to go on in science, 57 00:02:29,695 --> 00:02:32,108 what if we saw the ones with entrepreneurial traits 58 00:02:32,132 --> 00:02:33,868 and taught them to be entrepreneurs? 59 00:02:33,892 --> 00:02:35,996 We could have these kids spreading businesses 60 00:02:36,020 --> 00:02:38,049 instead of waiting for government handouts. 61 00:02:38,073 --> 00:02:40,803 What we do is teach our kids the things they shouldn't do: 62 00:02:40,827 --> 00:02:42,615 don't hit; don't bite; don't swear. 63 00:02:42,639 --> 00:02:45,673 Right now we teach our kids to go after really good jobs; 64 00:02:45,697 --> 00:02:48,277 the school system teaches them to go after things like 65 00:02:48,301 --> 00:02:51,682 being a doctor and being a lawyer and being an accountant and a dentist 66 00:02:51,706 --> 00:02:52,960 and a teacher and a pilot. 67 00:02:52,984 --> 00:02:55,644 And the media says it's really cool if we could go out 68 00:02:55,668 --> 00:02:57,167 and be a model or a singer 69 00:02:57,191 --> 00:03:00,126 or a sports hero like Luongo or Crosby. 70 00:03:00,150 --> 00:03:03,726 Our MBA programs do not teach kids to be entrepreneurs. 71 00:03:03,750 --> 00:03:07,312 The reason I avoided an MBA program, other than that I didn't get into any, 72 00:03:07,336 --> 00:03:09,799 since I had a 61 percent average out of high school, 73 00:03:09,823 --> 00:03:11,018 then a 61 percent average 74 00:03:11,042 --> 00:03:13,717 at the only school in Canada that accepted me, Carlton, 75 00:03:13,741 --> 00:03:16,707 is that our MBA programs don't teach kids to be entrepreneurs. 76 00:03:16,731 --> 00:03:18,658 They teach them to work in corporations. 77 00:03:18,682 --> 00:03:21,785 So who's starting these companies? It's these random few people. 78 00:03:21,809 --> 00:03:24,812 Even in popular literature, the only book I've ever found -- 79 00:03:24,836 --> 00:03:27,035 and this should be on all your reading lists -- 80 00:03:27,059 --> 00:03:28,449 the only book I've ever found 81 00:03:28,473 --> 00:03:31,053 that makes the entrepreneur a hero is "Atlas Shrugged." 82 00:03:31,077 --> 00:03:33,491 Everything else in the world looks at entrepreneurs 83 00:03:33,515 --> 00:03:34,786 and says we're bad people. 84 00:03:34,810 --> 00:03:36,018 I look at even my family. 85 00:03:36,042 --> 00:03:38,493 Both my grandfathers and my dad were entrepreneurs. 86 00:03:38,517 --> 00:03:41,540 My brother, sister and I, all three of us own companies as well. 87 00:03:41,564 --> 00:03:45,131 We all decided to start these things because it's the only place we fit. 88 00:03:45,155 --> 00:03:48,227 We didn't fit in normal work; we couldn't work for somebody else, 89 00:03:48,251 --> 00:03:50,591 we're stubborn and we have all these other traits. 90 00:03:50,615 --> 00:03:52,528 But kids could be entrepreneurs as well. 91 00:03:52,552 --> 00:03:54,465 I'm a big part of a couple organizations 92 00:03:54,489 --> 00:03:58,161 called the Entrepreneurs' Organization and the Young Presidents' Organization. 93 00:03:58,185 --> 00:04:01,630 I just came back from speaking in Barcelona at the YPO global conference. 94 00:04:01,654 --> 00:04:04,976 And everyone I met over there who's an entrepreneur 95 00:04:05,000 --> 00:04:06,516 struggled with school. 96 00:04:06,540 --> 00:04:10,119 I have 18 out of the 19 signs of attention deficit disorder diagnosed. 97 00:04:10,143 --> 00:04:12,952 So this thing right here is freaking me out. 98 00:04:12,976 --> 00:04:15,380 (Laughter) 99 00:04:15,404 --> 00:04:17,203 It's probably why I'm a bit panicked, 100 00:04:17,227 --> 00:04:19,631 other than all the caffeine I've had and the sugar. 101 00:04:19,655 --> 00:04:21,976 But this is really creepy for an entrepreneur. 102 00:04:22,000 --> 00:04:24,143 Attention deficit disorder, bipolar disorder. 103 00:04:24,167 --> 00:04:27,167 Do you know that bipolar disorder is nicknamed the CEO disease? 104 00:04:27,191 --> 00:04:29,865 Ted Turner's got it. Steve Jobs has it. 105 00:04:29,889 --> 00:04:33,281 All three of the founders of Netscape had it. 106 00:04:33,305 --> 00:04:34,688 I could go on and on. 107 00:04:34,712 --> 00:04:36,976 Kids -- you can see these signs in kids. 108 00:04:37,000 --> 00:04:39,128 And we're giving them Ritalin and saying, 109 00:04:39,152 --> 00:04:41,245 "Don't be an entrepreneurial type. 110 00:04:41,269 --> 00:04:43,919 Fit into this other system and try to become a student." 111 00:04:43,943 --> 00:04:45,715 Sorry, entrepreneurs aren't students. 112 00:04:45,739 --> 00:04:47,572 We fast-track. We figure out the game. 113 00:04:47,596 --> 00:04:49,644 I stole essays. I cheated on exams. 114 00:04:49,668 --> 00:04:52,445 I hired kids to do my accounting assignments in university 115 00:04:52,469 --> 00:04:53,976 for 13 consecutive assignments. 116 00:04:54,000 --> 00:04:57,355 But as an entrepreneur, you don't do accounting, you hire accountants. 117 00:04:57,379 --> 00:04:59,286 So I just figured that out earlier. 118 00:04:59,310 --> 00:05:00,976 (Laughter) 119 00:05:01,000 --> 00:05:02,785 (Applause) 120 00:05:02,809 --> 00:05:05,999 At least I can admit I cheated in university; most of you won't. 121 00:05:06,023 --> 00:05:09,357 I'm also quoted -- and I told the person who wrote the textbook -- 122 00:05:09,381 --> 00:05:11,913 I'm now quoted in that exact same university textbook 123 00:05:11,937 --> 00:05:14,743 in every Canadian university and college studies -- 124 00:05:14,767 --> 00:05:16,976 in managerial accounting, I'm chapter eight. 125 00:05:17,000 --> 00:05:19,286 I open up chapter eight, talking about budgeting. 126 00:05:19,310 --> 00:05:21,505 I told the author, after they did my interview, 127 00:05:21,529 --> 00:05:23,227 that I cheated in that same course. 128 00:05:23,251 --> 00:05:25,642 She thought it was too funny to not include it. 129 00:05:25,666 --> 00:05:28,015 But kids, you can see these signs in them. 130 00:05:28,039 --> 00:05:31,338 The definition of entrepreneur is "a person who organizes, operates 131 00:05:31,362 --> 00:05:33,576 and assumes the risk of a business venture." 132 00:05:33,600 --> 00:05:36,006 That doesn't mean you have to go to an MBA program, 133 00:05:36,030 --> 00:05:37,900 or that you have to get through school. 134 00:05:37,924 --> 00:05:41,095 It just means that those few things have to feel right in your gut. 135 00:05:41,119 --> 00:05:43,585 We've heard, "Is it nurture or is it nature?" Right? 136 00:05:43,609 --> 00:05:45,587 Is it thing one or thing two? What is it? 137 00:05:45,611 --> 00:05:48,240 Well, I don't think it's either. I think it can be both. 138 00:05:48,264 --> 00:05:49,867 I was groomed as an entrepreneur. 139 00:05:49,891 --> 00:05:52,651 When I was growing up as a young kid, I had no choice, 140 00:05:52,675 --> 00:05:54,651 because I was taught at a very early age, 141 00:05:54,675 --> 00:05:57,285 when my dad realized I didn't fit into everything else 142 00:05:57,309 --> 00:05:59,144 that was being taught to me in school, 143 00:05:59,168 --> 00:06:02,119 that he could teach me to figure out business at an early age. 144 00:06:02,143 --> 00:06:05,391 He groomed us, the three of us, to hate the thought of having a job 145 00:06:05,415 --> 00:06:07,424 and to love the fact of creating companies 146 00:06:07,448 --> 00:06:09,123 where we could employ other people. 147 00:06:09,147 --> 00:06:12,081 My first business venture: I was seven years old, in Winnipeg. 148 00:06:12,105 --> 00:06:14,878 I was in my bedroom with one of those long extension cords, 149 00:06:14,902 --> 00:06:16,829 calling all the dry cleaners in Winnipeg 150 00:06:16,853 --> 00:06:19,285 to find out how much they'd pay me for coat hangers. 151 00:06:19,309 --> 00:06:21,286 And my mom came into the room and said, 152 00:06:21,310 --> 00:06:24,610 "Where are you going to get the hangers to sell to the dry cleaners?" 153 00:06:24,634 --> 00:06:26,733 And I said, "Let's go look in the basement." 154 00:06:26,757 --> 00:06:29,583 We went down to the basement, and I opened up this cupboard. 155 00:06:29,607 --> 00:06:31,925 There was about 1,000 hangers that I'd collected, 156 00:06:31,949 --> 00:06:34,251 because, when I told her I was going out to play, 157 00:06:34,275 --> 00:06:36,331 I was going door to door in the neighborhood 158 00:06:36,355 --> 00:06:38,417 to collect hangers to put in the basement, 159 00:06:38,441 --> 00:06:41,037 because I saw her a few weeks before that -- 160 00:06:41,061 --> 00:06:44,039 you could get paid, they used to pay two cents per coat hanger. 161 00:06:44,063 --> 00:06:46,425 So I was like, well, there's all kinds of hangers, 162 00:06:46,449 --> 00:06:47,651 so I'll just go get them. 163 00:06:47,675 --> 00:06:49,587 I knew she wouldn't want me to get them, 164 00:06:49,611 --> 00:06:50,816 so I just did it anyway. 165 00:06:50,840 --> 00:06:53,651 And I learned that you could actually negotiate with people. 166 00:06:53,675 --> 00:06:57,147 This one guy offered me three cents and I got him up to three and a half. 167 00:06:57,171 --> 00:06:58,617 I even knew at seven years old 168 00:06:58,641 --> 00:07:00,895 that I could get a fractional percent of a cent, 169 00:07:00,919 --> 00:07:03,266 and people would pay it, because it multiplied up. 170 00:07:03,290 --> 00:07:05,021 At seven years old I figured it out. 171 00:07:05,045 --> 00:07:07,254 I got three and a half cents for 1,000 hangers. 172 00:07:07,278 --> 00:07:09,390 I sold license plate protectors door to door. 173 00:07:09,414 --> 00:07:11,301 My dad actually made me go find someone 174 00:07:11,325 --> 00:07:13,085 who would sell me them at wholesale. 175 00:07:13,109 --> 00:07:15,798 At nine years old, I walked around in the city of Sudbury 176 00:07:15,822 --> 00:07:17,980 selling license-plate protectors door to door. 177 00:07:18,004 --> 00:07:20,184 And I remember this one customer so vividly -- 178 00:07:20,208 --> 00:07:23,759 I also did some other stuff with these clients, I sold newspapers, 179 00:07:23,783 --> 00:07:25,935 and he wouldn't buy a newspaper from me, ever. 180 00:07:25,959 --> 00:07:29,539 But I was convinced I was going to get him to buy a license-plate protector. 181 00:07:29,563 --> 00:07:31,240 And he's like, "We don't need one." 182 00:07:31,264 --> 00:07:32,912 I said, "But you've got two cars." 183 00:07:32,936 --> 00:07:34,342 Remember, I'm nine years old. 184 00:07:34,366 --> 00:07:37,874 I'm like, "You have two cars and they don't have license-plate protectors. 185 00:07:37,898 --> 00:07:40,712 And this car has one license plate that's all crumpled up." 186 00:07:40,736 --> 00:07:42,290 He said, "That's my wife's car." 187 00:07:42,314 --> 00:07:45,651 I said, "Why don't we test one on her car and see if it lasts longer?" 188 00:07:45,675 --> 00:07:48,651 So I knew there were two cars with two license plates on each. 189 00:07:48,675 --> 00:07:51,269 If I couldn't sell all four, I could at least get one. 190 00:07:51,293 --> 00:07:52,741 I learned that at a young age. 191 00:07:52,765 --> 00:07:54,059 I did comic book arbitrage. 192 00:07:54,083 --> 00:07:56,403 When I was about 10 years old, I sold comic books 193 00:07:56,427 --> 00:07:58,167 out of our cottage on Georgian Bay. 194 00:07:58,191 --> 00:08:00,296 I would go biking up to the end of the beach, 195 00:08:00,320 --> 00:08:02,194 buy all the comics from the poor kids, 196 00:08:02,218 --> 00:08:05,651 then go back to the other end of the beach to sell them to the rich kids. 197 00:08:05,675 --> 00:08:07,651 It was obvious to me: buy low, sell high. 198 00:08:07,675 --> 00:08:09,923 You've got this demand over here that has money. 199 00:08:09,947 --> 00:08:12,693 Don't try to sell to the poor kids; they don't have cash. 200 00:08:12,717 --> 00:08:14,560 The rich people do. Obvious, right? 201 00:08:14,584 --> 00:08:15,747 It's like a recession. 202 00:08:15,771 --> 00:08:16,938 So there's a recession. 203 00:08:16,962 --> 00:08:19,978 There's still 13 trillion dollars circulating in the US economy. 204 00:08:20,002 --> 00:08:22,590 Go get some of that. I learned that at a young age. 205 00:08:22,614 --> 00:08:24,604 I also learned, don't reveal your source: 206 00:08:24,628 --> 00:08:26,511 I got beat up after four weeks of this, 207 00:08:26,535 --> 00:08:29,842 because one of the rich kids found out where I was buying my comics, 208 00:08:29,866 --> 00:08:31,787 and didn't like that he was paying more. 209 00:08:31,811 --> 00:08:34,174 I was forced to get a paper route at 10 years old. 210 00:08:34,198 --> 00:08:37,718 I didn't want a paper route, but my dad said, "That's your next business." 211 00:08:37,742 --> 00:08:40,066 Not only did he get me one, but I had to get two. 212 00:08:40,090 --> 00:08:42,781 He wanted me to hire someone to deliver half the papers, 213 00:08:42,805 --> 00:08:43,956 which I did. 214 00:08:43,980 --> 00:08:46,988 Then I realized: collecting tips is how you made all the money. 215 00:08:47,012 --> 00:08:48,740 So I'd collect tips and get payment. 216 00:08:48,764 --> 00:08:51,651 I would collect for the papers -- he could just deliver them. 217 00:08:51,675 --> 00:08:53,690 Because then I realized I could make money. 218 00:08:53,714 --> 00:08:56,548 By this point, I was definitely not going to be an employee. 219 00:08:56,572 --> 00:08:57,944 (Laughter) 220 00:08:57,968 --> 00:09:00,500 My dad owned an automotive and industrial repair shop. 221 00:09:00,524 --> 00:09:02,940 He had all these old automotive parts lying around. 222 00:09:02,964 --> 00:09:04,639 They had this old brass and copper. 223 00:09:04,663 --> 00:09:07,640 I asked what he did with it, and he said he just throws it out. 224 00:09:07,664 --> 00:09:10,650 I said, "Wouldn't somebody pay for that?" And he goes, "Maybe." 225 00:09:10,674 --> 00:09:12,603 Remember: at 10 years old, 34 years ago, 226 00:09:12,627 --> 00:09:15,726 I saw opportunity in this stuff, I saw there was money in garbage. 227 00:09:15,750 --> 00:09:19,102 And I collected it from the automotive shops in the area on my bicycle. 228 00:09:19,126 --> 00:09:22,211 Then my dad would drive me on Saturdays to a scrap metal recycler 229 00:09:22,235 --> 00:09:23,390 where I got paid. 230 00:09:23,414 --> 00:09:25,134 And I thought that was kind of cool. 231 00:09:25,158 --> 00:09:28,207 Strangely enough, 30 years later, we're building 1-800-GOT-JUNK? 232 00:09:28,231 --> 00:09:29,719 and making money off that, too. 233 00:09:29,743 --> 00:09:32,797 I built these little pincushions when I was 11 years old in Cubs. 234 00:09:32,821 --> 00:09:35,417 We made these pincushions for our moms for Mother's Day 235 00:09:35,441 --> 00:09:37,097 out of wooden clothespins -- 236 00:09:37,121 --> 00:09:39,615 when we used to hang clothes on clotheslines outside. 237 00:09:39,639 --> 00:09:41,005 And you'd make these chairs. 238 00:09:41,029 --> 00:09:43,427 And I had these little pillows that I would sew up. 239 00:09:43,451 --> 00:09:45,049 And you could stuff pins in them. 240 00:09:45,073 --> 00:09:47,952 Because people used to sew and they needed a pincushion. 241 00:09:49,057 --> 00:09:51,154 But I realized you had to have options, 242 00:09:51,178 --> 00:09:53,398 so I spray-painted a whole bunch of them brown, 243 00:09:53,422 --> 00:09:56,426 so when I went to the door, it wasn't, "Do you want to buy one?" 244 00:09:56,450 --> 00:09:58,226 It was, "Which color would you like?" 245 00:09:58,250 --> 00:10:00,358 I'm 10 years old; you're not going to say no, 246 00:10:00,382 --> 00:10:03,563 especially if you have two options, the brown one or the clear one. 247 00:10:03,587 --> 00:10:05,512 So I learned that lesson at a young age. 248 00:10:05,536 --> 00:10:07,894 I learned that manual labor really sucks. 249 00:10:07,918 --> 00:10:10,199 Right, like cutting lawns is brutal. 250 00:10:10,931 --> 00:10:14,045 But because I had to cut lawns all summer for all of our neighbors 251 00:10:14,069 --> 00:10:15,252 and get paid to do that, 252 00:10:15,276 --> 00:10:18,746 I realized that recurring revenue from one client is amazing, 253 00:10:18,770 --> 00:10:21,166 that if I land this client once, 254 00:10:21,190 --> 00:10:23,313 and every week I get paid by that person, 255 00:10:23,337 --> 00:10:27,651 that's way better than trying to sell one clothespin thing to one person, 256 00:10:27,675 --> 00:10:29,296 because you can't sell them more. 257 00:10:29,320 --> 00:10:32,789 So I love that recurring revenue model I started to learn at a young age. 258 00:10:32,813 --> 00:10:36,273 Remember, I was being groomed to do this. I was not allowed to have jobs. 259 00:10:36,297 --> 00:10:38,715 I would go to the golf course and caddy for people, 260 00:10:38,739 --> 00:10:42,229 but I realized there was this one hill on our golf course, the 13th hole, 261 00:10:42,253 --> 00:10:43,427 that had this huge hill, 262 00:10:43,451 --> 00:10:45,524 and people could never get their bags up it. 263 00:10:45,548 --> 00:10:48,437 So I'd sit there in a lawn chair and carry for all the people 264 00:10:48,461 --> 00:10:49,637 who didn't have caddies. 265 00:10:49,661 --> 00:10:52,532 I'd carry their golf bags to the top; they'd pay me a dollar, 266 00:10:52,556 --> 00:10:55,517 while my friends worked for hours hauling some guy's bag around 267 00:10:55,541 --> 00:10:56,699 for 10 bucks. 268 00:10:56,723 --> 00:10:59,444 I'm like, "That's stupid. You have to work for five hours. 269 00:10:59,468 --> 00:11:02,669 That doesn't make sense. Figure out a way to make more money faster. 270 00:11:02,693 --> 00:11:05,604 Every week, I'd go to the corner store and buy all these pops, 271 00:11:05,628 --> 00:11:08,651 Then I'd deliver them to these 70-year-old women playing bridge. 272 00:11:08,675 --> 00:11:11,119 They'd give me their orders for the following week. 273 00:11:11,143 --> 00:11:12,777 I'd deliver pop and charge twice. 274 00:11:12,801 --> 00:11:14,110 I had this captured market. 275 00:11:14,134 --> 00:11:17,794 You didn't need contracts, you just needed to have a supply and demand 276 00:11:17,818 --> 00:11:19,651 and this audience who bought into you. 277 00:11:19,675 --> 00:11:21,871 These women weren't going to go to anybody else 278 00:11:21,895 --> 00:11:24,373 because they liked me, and I kind of figured it out. 279 00:11:24,397 --> 00:11:26,515 I went and got golf balls from golf courses. 280 00:11:26,539 --> 00:11:28,651 But everybody else was looking in the bush 281 00:11:28,675 --> 00:11:30,727 and looking in the ditches for golf balls. 282 00:11:30,751 --> 00:11:34,458 I'm like, screw that. They're in the pond. And nobody's going into the pond. 283 00:11:34,482 --> 00:11:37,870 So I'd go into the ponds and crawl around and pick them up with my toes, 284 00:11:37,894 --> 00:11:39,487 just pick them up with both feet. 285 00:11:39,511 --> 00:11:41,321 You can't do it onstage. 286 00:11:41,345 --> 00:11:44,274 You get the golf balls, throw them in your bathing suit trunks 287 00:11:44,298 --> 00:11:47,037 and when you're done, you've got a couple hundred of them. 288 00:11:47,061 --> 00:11:49,818 But the problem is, people didn't want all the golf balls. 289 00:11:49,842 --> 00:11:51,938 So I just packaged them. I'm like 12, right? 290 00:11:51,962 --> 00:11:53,399 I packaged them up three ways. 291 00:11:53,423 --> 00:11:55,822 I had the Pinnacles, DDHs and the really cool ones. 292 00:11:55,846 --> 00:11:57,377 Those sold for two dollars each. 293 00:11:57,401 --> 00:12:00,447 Then I had the good ones that didn't look crappy: 50 cents each. 294 00:12:00,471 --> 00:12:03,049 And then I'd sell 50 at a time of all the crappy ones. 295 00:12:03,073 --> 00:12:05,325 And they could use those for practice balls. 296 00:12:05,349 --> 00:12:07,435 I sold sunglasses when I was in school, 297 00:12:08,227 --> 00:12:09,824 to all the kids in high school. 298 00:12:09,848 --> 00:12:12,435 This is what really kind of gets everybody hating you, 299 00:12:12,459 --> 00:12:15,957 because you're trying to extract money from all your friends all the time. 300 00:12:15,981 --> 00:12:17,163 But it paid the bills. 301 00:12:17,187 --> 00:12:19,056 So I sold lots and lots of sunglasses. 302 00:12:19,080 --> 00:12:20,834 Then when the school shut me down -- 303 00:12:20,858 --> 00:12:23,787 they called me into the office and told me I couldn't do it -- 304 00:12:23,811 --> 00:12:27,362 I went to the gas stations and sold lots of them to the gas stations 305 00:12:27,386 --> 00:12:29,933 and had the gas stations sell them to their customers. 306 00:12:29,957 --> 00:12:32,321 That was cool because then, I had retail outlets. 307 00:12:32,345 --> 00:12:33,496 I think I was 14. 308 00:12:33,520 --> 00:12:36,776 Then I paid my entire way through first year of university at Carlton 309 00:12:36,800 --> 00:12:38,432 by selling wineskins door to door. 310 00:12:38,456 --> 00:12:40,616 You know you can hold a 40-ounce bottle of rum 311 00:12:40,640 --> 00:12:42,473 and two bottles of coke in a wineskin? 312 00:12:42,497 --> 00:12:44,131 So what, right? But you know what? 313 00:12:44,155 --> 00:12:46,921 Stuff that down your shorts when you go to a football game, 314 00:12:46,945 --> 00:12:48,383 you can get booze in for free. 315 00:12:48,407 --> 00:12:49,607 Everybody bought them. 316 00:12:49,631 --> 00:12:51,927 Supply, demand, big opportunity. 317 00:12:51,951 --> 00:12:55,052 I also branded it, so I sold them for five times the normal cost. 318 00:12:55,076 --> 00:12:56,651 It had our university logo on it. 319 00:12:56,675 --> 00:12:59,044 You know, we teach our kids and we buy them games, 320 00:12:59,068 --> 00:13:02,165 but why don't we get them games, if they're entrepreneurial kids, 321 00:13:02,189 --> 00:13:04,676 that nurture the traits you need to be entrepreneurs? 322 00:13:04,700 --> 00:13:06,990 Why don't you teach them not to waste money? 323 00:13:07,014 --> 00:13:09,926 I remember being told to walk out into the middle of a street 324 00:13:09,950 --> 00:13:11,120 in Banff, Alberta. 325 00:13:11,144 --> 00:13:12,954 I'd thrown a penny out in the street, 326 00:13:12,978 --> 00:13:14,511 and my dad said, "Go pick it up. 327 00:13:14,535 --> 00:13:18,147 I work too damn hard for my money. I'm not going to see you waste a penny." 328 00:13:18,171 --> 00:13:19,855 I remember that lesson to this day. 329 00:13:19,879 --> 00:13:21,773 Allowances teach kids the wrong habits. 330 00:13:21,797 --> 00:13:25,368 Allowances, by nature, are teaching kids to think about a job. 331 00:13:25,392 --> 00:13:28,369 An entrepreneur doesn't expect a regular paycheck. 332 00:13:28,393 --> 00:13:32,074 Allowance is breeding kids at a young age to expect a regular paycheck. 333 00:13:32,098 --> 00:13:34,787 That's wrong, for me, if you want to raise entrepreneurs. 334 00:13:34,811 --> 00:13:36,798 What I do with my kids, nine and seven, 335 00:13:36,822 --> 00:13:39,292 is teach them to walk around the house and the yard, 336 00:13:39,316 --> 00:13:41,293 looking for stuff that needs to get done. 337 00:13:41,317 --> 00:13:42,704 Come and tell me what it is. 338 00:13:42,728 --> 00:13:44,651 Or I'll say, "Here's what I need done." 339 00:13:44,675 --> 00:13:46,773 And then, you know what we do? We negotiate. 340 00:13:46,797 --> 00:13:48,651 They go around looking for what it is, 341 00:13:48,675 --> 00:13:50,651 then we negotiate what they'll get paid. 342 00:13:50,675 --> 00:13:52,301 They don't have a regular check, 343 00:13:52,325 --> 00:13:54,563 but they have opportunities to find more stuff, 344 00:13:54,587 --> 00:13:57,651 and learn the skill of negotiating and of finding opportunities. 345 00:13:57,675 --> 00:13:59,081 You breed that kind of stuff. 346 00:13:59,105 --> 00:14:00,874 Each of my kids has two piggy banks. 347 00:14:00,898 --> 00:14:04,353 Fifty percent of all the money they earn goes in their house account, 348 00:14:04,377 --> 00:14:06,155 50 percent goes in their toy account. 349 00:14:06,179 --> 00:14:08,550 The toy account, they spend on whatever they want. 350 00:14:08,574 --> 00:14:12,082 The 50 percent in their house account, every six months, goes to the bank. 351 00:14:12,106 --> 00:14:13,257 they walk up with me. 352 00:14:13,281 --> 00:14:16,079 Every year, all the money in the bank goes to their broker. 353 00:14:16,103 --> 00:14:19,071 Both my nine- and seven-year-olds have a stockbroker already. 354 00:14:19,095 --> 00:14:21,295 I'm teaching them to force that savings habit. 355 00:14:21,319 --> 00:14:23,606 It drives me crazy that 30-year-olds are saying, 356 00:14:23,630 --> 00:14:25,822 "Maybe I'll start contributing to my RSP now." 357 00:14:25,846 --> 00:14:27,577 Shit, you've missed 25 years. 358 00:14:27,601 --> 00:14:29,566 You can teach those habits to young kids, 359 00:14:29,590 --> 00:14:31,464 when they don't even feel the pain yet. 360 00:14:31,488 --> 00:14:35,650 Don't read bedtime stories every night -- maybe four nights of the week, 361 00:14:35,674 --> 00:14:37,953 and three nights, have them tell stories. 362 00:14:37,977 --> 00:14:40,737 Why don't you sit down with kids and give them four items, 363 00:14:40,761 --> 00:14:43,651 a red shirt, a blue tie, a kangaroo and a laptop, 364 00:14:43,675 --> 00:14:46,104 and have them tell a story about those four things? 365 00:14:46,128 --> 00:14:47,526 My kids do that all the time. 366 00:14:47,550 --> 00:14:49,867 It teaches them to sell, teaches them creativity, 367 00:14:49,891 --> 00:14:51,706 teaches them to think on their feet. 368 00:14:51,730 --> 00:14:53,651 Do that kind of stuff, have fun with it. 369 00:14:53,675 --> 00:14:55,993 Get kids to stand up in front of groups and talk, 370 00:14:56,017 --> 00:14:58,092 even if it's just in front of their friends, 371 00:14:58,116 --> 00:14:59,598 and do plays and have speeches. 372 00:14:59,622 --> 00:15:02,367 Those are entrepreneurial traits you want to be nurturing. 373 00:15:02,391 --> 00:15:05,039 Show kids what bad customers or bad employees look like. 374 00:15:05,063 --> 00:15:06,397 Show them grumpy employees. 375 00:15:06,421 --> 00:15:08,901 When you see grumpy customer service, point it out. 376 00:15:08,925 --> 00:15:11,247 Say, "By the way, that guy is a crappy employee." 377 00:15:11,271 --> 00:15:12,831 And say, "These are good ones." 378 00:15:12,855 --> 00:15:14,888 (Laughter) 379 00:15:14,912 --> 00:15:17,646 If you go into a restaurant and have bad customer service, 380 00:15:17,670 --> 00:15:19,910 show them what bad customer service looks like. 381 00:15:19,934 --> 00:15:21,826 (Laughter) 382 00:15:21,850 --> 00:15:23,826 We have all these lessons in front of us, 383 00:15:23,850 --> 00:15:27,086 but we don't take those opportunities; we teach kids to get a tutor. 384 00:15:27,110 --> 00:15:30,484 Imagine if you actually took all the kids' junk in the house right now, 385 00:15:30,508 --> 00:15:32,390 all the toys they outgrew two years ago 386 00:15:32,414 --> 00:15:35,635 and said, "Why don't we sell some of this on Craigslist and Kijiji?" 387 00:15:35,659 --> 00:15:39,350 And they actually sell it and learn how to find scammers when offers come in. 388 00:15:39,374 --> 00:15:42,258 They can come into your account or a sub account or whatever. 389 00:15:42,282 --> 00:15:44,767 But teach them how to fix the price, guess the price, 390 00:15:44,791 --> 00:15:46,651 pull up the photos. 391 00:15:46,675 --> 00:15:49,331 Teach them how to do that kind of stuff and make money. 392 00:15:49,355 --> 00:15:51,420 Then 50 percent goes in their house account, 393 00:15:51,444 --> 00:15:53,002 50 percent in their toy account. 394 00:15:53,026 --> 00:15:54,234 My kids love this stuff. 395 00:15:54,258 --> 00:15:57,324 Some of the entrepreneurial traits you've got to nurture in kids: 396 00:15:57,348 --> 00:16:00,794 attainment, tenacity, leadership, introspection, interdependence, values. 397 00:16:00,818 --> 00:16:04,415 All these traits, you can find in young kids, and you can help nurture them. 398 00:16:04,439 --> 00:16:05,779 Look for that kind of stuff. 399 00:16:05,803 --> 00:16:08,193 There's two traits I want you to also look out for 400 00:16:08,217 --> 00:16:10,408 that we don't get out of their system. 401 00:16:10,432 --> 00:16:12,814 Don't medicate kids for attention deficit disorder 402 00:16:12,838 --> 00:16:14,815 unless it is really, really freaking bad. 403 00:16:14,839 --> 00:16:16,411 (Applause) 404 00:16:16,435 --> 00:16:19,553 The same with the whole things on mania and stress and depression, 405 00:16:19,577 --> 00:16:21,554 unless it is so clinically brutal, man. 406 00:16:21,578 --> 00:16:24,037 Bipolar disorder is nicknamed "the CEO disease." 407 00:16:24,061 --> 00:16:28,611 When Steve Jurvetson, Jim Clark and Jim Barksdale have all got it, 408 00:16:28,635 --> 00:16:30,051 and they built Netscape -- 409 00:16:30,075 --> 00:16:31,785 imagine if they were given Ritalin. 410 00:16:31,809 --> 00:16:33,651 We wouldn't have that stuff, right? 411 00:16:33,675 --> 00:16:36,428 Al Gore really would have had to invented the Internet. 412 00:16:36,452 --> 00:16:38,190 (Laughter) 413 00:16:38,214 --> 00:16:41,129 These are the skills we should be teaching in the classroom, 414 00:16:41,153 --> 00:16:42,448 as well as everything else. 415 00:16:42,472 --> 00:16:44,968 I'm not saying don't get kids to want to be lawyers. 416 00:16:44,992 --> 00:16:48,145 But how about getting entrepreneurship to be ranked right up there 417 00:16:48,169 --> 00:16:49,321 with the rest of them? 418 00:16:49,345 --> 00:16:51,375 Because there's huge opportunities in that. 419 00:16:51,399 --> 00:16:53,106 I want to close with a quick video 420 00:16:53,130 --> 00:16:55,361 that was done by one of the companies I mentor. 421 00:16:55,385 --> 00:16:56,879 These guys, Grasshopper. 422 00:16:56,903 --> 00:16:58,068 It's about kids. 423 00:16:58,092 --> 00:16:59,458 It's about entrepreneurship. 424 00:16:59,482 --> 00:17:02,407 Hopefully, this inspires you to take what you've heard from me 425 00:17:02,431 --> 00:17:04,592 and do something with it to change the world. 426 00:17:04,904 --> 00:17:07,198 [Kid... "And you thought you could do anything?"] 427 00:17:07,222 --> 00:17:09,199 [You still can.] 428 00:17:09,223 --> 00:17:12,056 [Because a lot of what we consider impossible] 429 00:17:12,080 --> 00:17:14,651 [is easy to overcome] 430 00:17:14,675 --> 00:17:17,675 [Because in case you haven't noticed, we live in a place where] 431 00:17:17,699 --> 00:17:20,437 [one individual can make a difference] 432 00:17:20,461 --> 00:17:21,660 [Want proof?] 433 00:17:21,684 --> 00:17:23,971 [Just look at the people who built our country:] 434 00:17:23,995 --> 00:17:26,188 [Our parents, grandparents, our aunts, uncles] 435 00:17:26,212 --> 00:17:28,982 [They were immigrants, newcomers ready to make their mark] 436 00:17:29,006 --> 00:17:31,651 [Maybe they came with very little] 437 00:17:31,675 --> 00:17:33,935 [or perhaps they didn't own anything except for] 438 00:17:33,959 --> 00:17:36,825 [a single brilliant idea] 439 00:17:36,849 --> 00:17:39,097 [These people were thinkers, doers] 440 00:17:40,508 --> 00:17:41,984 [innovators] 441 00:17:42,389 --> 00:17:44,338 [until they came up with the name] 442 00:17:46,149 --> 00:17:49,140 [entrepreneurs] 443 00:17:49,164 --> 00:17:51,718 [They change the way we think about what is possible.] 444 00:17:51,742 --> 00:17:54,289 [They have a clear vision of how life can be better] 445 00:17:54,313 --> 00:17:56,508 [for all of us, even when times are tough.] 446 00:17:56,532 --> 00:17:57,964 [Right now, it's hard to see] 447 00:17:57,988 --> 00:18:00,719 [when our view is cluttered with obstacles.] 448 00:18:00,743 --> 00:18:04,989 [But turbulence creates opportunities] 449 00:18:05,013 --> 00:18:08,290 [for success, achievement, and pushes us] 450 00:18:08,659 --> 00:18:10,555 [to discover new ways of doing things] 451 00:18:10,966 --> 00:18:13,703 [So what opportunities will you go after and why?] 452 00:18:13,727 --> 00:18:16,150 [If you're an entrepreneur] 453 00:18:16,174 --> 00:18:19,056 [you know that risk isn't the reward.] 454 00:18:19,080 --> 00:18:21,176 [No. The rewards are driving innovation] 455 00:18:21,948 --> 00:18:23,965 [changing people's lives. Creating jobs.] 456 00:18:24,349 --> 00:18:26,507 [Fueling growth.] 457 00:18:26,531 --> 00:18:29,651 [And making a better world.] 458 00:18:29,675 --> 00:18:31,180 [Entrepreneurs are everywhere.] 459 00:18:31,204 --> 00:18:33,737 [They run small businesses that support our economy,] 460 00:18:33,761 --> 00:18:35,003 [design tools to help you] 461 00:18:35,027 --> 00:18:37,465 [stay connected with friends, family and colleagues] 462 00:18:37,489 --> 00:18:41,125 [And they're finding new ways of helping to solve society's oldest problems.] 463 00:18:41,149 --> 00:18:42,584 [Do you know an entrepreneur?] 464 00:18:42,608 --> 00:18:44,659 [Entrepreneurs can be anyone Even... you] 465 00:18:44,683 --> 00:18:47,732 [So seize the opportunity to create the job you always wanted] 466 00:18:47,756 --> 00:18:49,320 [Help heal the economy] 467 00:18:49,344 --> 00:18:50,496 [Make a difference.] 468 00:18:50,520 --> 00:18:52,240 [Take your business to new heights,] 469 00:18:53,603 --> 00:18:54,872 [but most importantly,] 470 00:18:54,896 --> 00:18:57,476 [remember when you were a kid] 471 00:18:58,516 --> 00:19:01,524 [when everything was within your reach,] 472 00:19:01,548 --> 00:19:05,548 [and then say to yourself quietly, but with determination:] 473 00:19:07,595 --> 00:19:09,341 [it still is.] 474 00:19:12,150 --> 00:19:13,802 Thank you very much for having me. 475 00:19:13,826 --> 00:19:15,706 (Applause)