1 00:00:00,634 --> 00:00:03,146 So if I was to ask you 2 00:00:03,170 --> 00:00:04,560 what the connection between 3 00:00:04,584 --> 00:00:07,832 a bottle of Tide detergent and sweat was, 4 00:00:07,856 --> 00:00:09,496 you'd probably think that's the easiest question 5 00:00:09,520 --> 00:00:12,276 that you're going to be asked in Edinburgh all week. 6 00:00:12,300 --> 00:00:14,915 But if I was to say that they're both examples 7 00:00:14,939 --> 00:00:18,144 of alternative or new forms of currency 8 00:00:18,168 --> 00:00:21,682 in a hyperconnected, data-driven global economy, 9 00:00:21,706 --> 00:00:25,211 you'd probably think I was a little bit bonkers. 10 00:00:25,235 --> 00:00:27,778 But trust me, I work in advertising. 11 00:00:27,802 --> 00:00:29,811 (Laughter) 12 00:00:29,835 --> 00:00:31,870 And I am going to tell you the answer, 13 00:00:31,894 --> 00:00:34,480 but obviously after this short break. 14 00:00:34,504 --> 00:00:36,389 So a more challenging question is one 15 00:00:36,413 --> 00:00:38,272 that I was asked, actually, by one of our writers 16 00:00:38,296 --> 00:00:40,773 a couple of weeks ago, and I didn't know the answer: 17 00:00:40,797 --> 00:00:43,013 What's the world's best performing currency? 18 00:00:43,037 --> 00:00:44,923 It's actually Bitcoin. 19 00:00:44,947 --> 00:00:47,138 Now, for those of you who may not be familiar, 20 00:00:47,162 --> 00:00:50,596 Bitcoin is a crypto-currency, a virtual currency, synthetic currency. 21 00:00:50,620 --> 00:00:54,402 It was founded in 2008 by this anonymous programmer 22 00:00:54,426 --> 00:00:57,270 using a pseudonym Satoshi Nakamoto. 23 00:00:57,294 --> 00:00:59,641 No one knows who or what he is. 24 00:00:59,665 --> 00:01:01,902 He's almost like the Banksy of the Internet. 25 00:01:01,926 --> 00:01:05,010 And I'm probably not going to do it proper service here, 26 00:01:05,034 --> 00:01:07,177 but my interpretation of how it works is that 27 00:01:07,201 --> 00:01:09,960 Bitcoins are released through this process of mining. 28 00:01:09,984 --> 00:01:12,508 So there's a network of computers that are challenged 29 00:01:12,532 --> 00:01:14,662 to solve a very complex mathematical problem 30 00:01:14,686 --> 00:01:17,928 and the person that manages to solve it first gets the Bitcoins. 31 00:01:17,952 --> 00:01:18,914 And the Bitcoins are released, 32 00:01:18,938 --> 00:01:21,558 they're put into a public ledger called the Blockchain, 33 00:01:21,582 --> 00:01:24,211 and then they float, so they become a currency, 34 00:01:24,235 --> 00:01:27,258 and completely decentralized, that's the sort of 35 00:01:27,282 --> 00:01:29,806 scary thing about this, which is why it's so popular. 36 00:01:29,830 --> 00:01:32,282 So it's not run by the authorities or the state. 37 00:01:32,306 --> 00:01:34,359 It's actually managed by the network. 38 00:01:34,383 --> 00:01:36,622 And the reason that it's proved very successful 39 00:01:36,646 --> 00:01:40,040 is it's private, it's anonymous, it's fast, and it's cheap. 40 00:01:40,064 --> 00:01:43,832 And you do get to the point where there's some wild fluctuations with Bitcoin. 41 00:01:43,856 --> 00:01:46,747 So in one level it went from something like 13 dollars 42 00:01:46,771 --> 00:01:49,339 to 266, literally in the space of four months, 43 00:01:49,363 --> 00:01:52,078 and then crashed and lost half of its value in six hours. 44 00:01:52,102 --> 00:01:53,912 And it's currently around that kind of 45 00:01:53,936 --> 00:01:56,392 110 dollar mark in value. 46 00:01:56,416 --> 00:01:59,188 But what it does show is that it's sort of gaining ground, 47 00:01:59,212 --> 00:02:00,115 it's gaining respectability. 48 00:02:00,139 --> 00:02:02,211 You get services, like Reddit and Wordpress 49 00:02:02,235 --> 00:02:05,506 are actually accepting Bitcoin as a payment currency now. 50 00:02:05,530 --> 00:02:07,449 And that's showing you that people 51 00:02:07,473 --> 00:02:10,000 are actually placing trust in technology, 52 00:02:10,024 --> 00:02:12,760 and it's started to trump and disrupt 53 00:02:12,784 --> 00:02:14,805 and interrogate traditional institutions 54 00:02:14,829 --> 00:02:17,544 and how we think about currencies and money. 55 00:02:17,568 --> 00:02:18,992 And that's not surprising, if you think about 56 00:02:19,016 --> 00:02:20,912 the basket case that is the E.U. 57 00:02:20,936 --> 00:02:23,127 I think there was a Gallup survey out recently 58 00:02:23,151 --> 00:02:25,113 that said something like, in America, 59 00:02:25,137 --> 00:02:28,887 trust in banks is at an all-time low, it's something like 21 percent. 60 00:02:28,911 --> 00:02:30,702 And you can see here some photographs from London 61 00:02:30,726 --> 00:02:32,917 where Barclays sponsored the city bike scheme, 62 00:02:32,941 --> 00:02:34,524 and some activists have done some nice piece 63 00:02:34,548 --> 00:02:37,472 of guerrilla marketing here and doctored the slogans. 64 00:02:37,496 --> 00:02:40,969 "Sub-prime pedaling." "Barclays takes you for a ride." 65 00:02:40,993 --> 00:02:44,672 These are the more polite ones I could share with you today. 66 00:02:44,696 --> 00:02:47,125 But you get the gist, so people have really started 67 00:02:47,149 --> 00:02:49,648 to sort of lose faith in institutions. 68 00:02:49,672 --> 00:02:51,696 There's a P.R. company called Edelman, 69 00:02:51,720 --> 00:02:53,959 they do this very interesting survey every year 70 00:02:53,983 --> 00:02:57,154 precisely around trust and what people are thinking. 71 00:02:57,178 --> 00:02:59,896 And this is a global survey, so these numbers are global. 72 00:02:59,920 --> 00:03:02,159 And what's interesting is that you can see that 73 00:03:02,183 --> 00:03:04,763 hierarchy is having a bit of a wobble, 74 00:03:04,787 --> 00:03:06,549 and it's all about heterarchical now, 75 00:03:06,573 --> 00:03:09,113 so people trust people like themselves more 76 00:03:09,137 --> 00:03:12,197 than they trust corporations and governments. 77 00:03:12,221 --> 00:03:14,380 And if you look at these figures for the more developed markets 78 00:03:14,404 --> 00:03:17,108 like U.K., Germany, and so on, they're actually much lower. 79 00:03:17,132 --> 00:03:18,119 And I find that sort of scary. 80 00:03:18,143 --> 00:03:20,191 People are actually trusting businesspeople 81 00:03:20,215 --> 00:03:23,620 more than they're trusting governments and leaders. 82 00:03:23,644 --> 00:03:26,727 So what's starting to happen, if you think about money, 83 00:03:26,751 --> 00:03:28,936 if you sort of boil money down to an essence, 84 00:03:28,960 --> 00:03:32,998 it is literally just an expression of value, an agreed value. 85 00:03:33,022 --> 00:03:35,118 So what's happening now, in the digital age, 86 00:03:35,142 --> 00:03:37,860 is that we can quantify value in lots of different ways 87 00:03:37,884 --> 00:03:39,477 and do it more easily, 88 00:03:39,501 --> 00:03:42,155 and sometimes the way that we quantify those values, 89 00:03:42,179 --> 00:03:44,678 it makes it much easier 90 00:03:44,702 --> 00:03:48,475 to create new forms and valid forms of currency. 91 00:03:48,499 --> 00:03:51,531 In that context, you can see that networks like Bitcoin 92 00:03:51,555 --> 00:03:55,174 suddenly start to make a bit more sense. 93 00:03:55,198 --> 00:03:58,218 So if you think we're starting to question 94 00:03:58,242 --> 00:04:00,808 and disrupt and interrogate what money means, 95 00:04:00,832 --> 00:04:03,915 what our relationship with it is, what defines money, 96 00:04:03,939 --> 00:04:06,993 then the ultimate extension of that is, 97 00:04:07,017 --> 00:04:09,846 is there a reason for the government to be in charge 98 00:04:09,870 --> 00:04:11,302 of money anymore? 99 00:04:11,326 --> 00:04:14,136 So obviously I'm looking at this through a marketing prism, 100 00:04:14,160 --> 00:04:15,806 so from a brand perspective, 101 00:04:15,830 --> 00:04:19,482 brands literally stand or fall on their reputations. 102 00:04:19,505 --> 00:04:21,808 And if you think about it, reputation has now become a currency. 103 00:04:21,832 --> 00:04:23,919 You know, reputations are built on trust, 104 00:04:23,943 --> 00:04:26,469 consistency, transparency. 105 00:04:26,493 --> 00:04:29,017 So if you've actually decided that you trust a brand, 106 00:04:29,041 --> 00:04:31,851 you want a relationship, you want to engage with the brand, 107 00:04:31,875 --> 00:04:34,710 you're already kind of participating in lots of new forms 108 00:04:34,734 --> 00:04:36,249 of currency. 109 00:04:36,273 --> 00:04:38,239 So you think about loyalty. 110 00:04:38,263 --> 00:04:40,302 Loyalty essentially is a micro-economy. 111 00:04:40,326 --> 00:04:43,537 You think about rewards schemes, air miles. 112 00:04:43,561 --> 00:04:45,686 The Economist said a few years ago that 113 00:04:45,710 --> 00:04:49,876 there are actually more unredeemed air miles in the world 114 00:04:49,900 --> 00:04:52,776 than there are dollar bills in circulation. 115 00:04:52,800 --> 00:04:55,324 You know, when you are standing in line in Starbucks, 116 00:04:55,348 --> 00:04:58,034 30 percent of transactions in Starbucks on any one day 117 00:04:58,058 --> 00:05:01,096 are actually being made with Starbucks Star points. 118 00:05:01,120 --> 00:05:02,930 So that's a sort of Starbucks currency 119 00:05:02,954 --> 00:05:04,963 staying within its ecosystem. 120 00:05:04,987 --> 00:05:07,891 And what I find interesting is that Amazon 121 00:05:07,915 --> 00:05:10,971 has recently launched Amazon coins. 122 00:05:10,995 --> 00:05:13,710 So admittedly it's a currency at the moment that's purely for the Kindle. 123 00:05:13,734 --> 00:05:16,898 So you can buy apps and make purchases within those apps, 124 00:05:16,922 --> 00:05:18,295 but you think about Amazon, 125 00:05:18,319 --> 00:05:20,653 you look at the trust barometer that I showed you 126 00:05:20,677 --> 00:05:23,591 where people are starting to trust businesses, 127 00:05:23,615 --> 00:05:26,092 especially businesses that they believe in and trust 128 00:05:26,116 --> 00:05:27,482 more than governments. 129 00:05:27,506 --> 00:05:28,984 So suddenly, you start thinking, 130 00:05:29,008 --> 00:05:30,822 well Amazon potentially could push this. 131 00:05:30,846 --> 00:05:32,512 It could become a natural extension, 132 00:05:32,536 --> 00:05:34,013 that as well as buying stuff -- 133 00:05:34,037 --> 00:05:36,704 take it out of the Kindle -- you could buy books, music, 134 00:05:36,728 --> 00:05:41,277 real-life products, appliances and goods and so on. 135 00:05:41,301 --> 00:05:43,705 And suddenly you're getting Amazon, as a brand, 136 00:05:43,729 --> 00:05:45,322 is going head to head with the Federal Reserve 137 00:05:45,346 --> 00:05:47,489 in terms of how you want to spend your money, 138 00:05:47,513 --> 00:05:49,864 what money is, what constitutes money. 139 00:05:49,888 --> 00:05:53,460 And I'll get you back to Tide, the detergent now, 140 00:05:53,484 --> 00:05:54,872 as I promised. 141 00:05:54,896 --> 00:05:57,205 This is a fantastic article I came across in New York Magazine, 142 00:05:57,229 --> 00:06:00,035 where it was saying that drug users across America 143 00:06:00,059 --> 00:06:02,211 are actually purchasing drugs 144 00:06:02,235 --> 00:06:04,862 with bottles of Tide detergent. 145 00:06:04,886 --> 00:06:06,950 So they're going into convenience stores, 146 00:06:06,974 --> 00:06:08,060 stealing Tide, 147 00:06:08,084 --> 00:06:10,254 and a $20 bottle of Tide 148 00:06:10,278 --> 00:06:15,130 is equal to 10 dollars of crack cocaine or weed. 149 00:06:15,154 --> 00:06:17,393 And what they're saying, so some criminologists 150 00:06:17,417 --> 00:06:19,798 have looked at this and they're saying, well, okay, 151 00:06:19,822 --> 00:06:21,624 Tide as a product sells at a premium. 152 00:06:21,648 --> 00:06:23,741 It's 50 percent above the category average. 153 00:06:23,765 --> 00:06:27,069 It's infused with a very complex cocktail of chemicals, 154 00:06:27,093 --> 00:06:29,454 so it smells very luxurious and very distinctive, 155 00:06:29,478 --> 00:06:31,402 and, being a Procter and Gamble brand, 156 00:06:31,426 --> 00:06:35,002 it's been supported by a lot of mass media advertising. 157 00:06:35,026 --> 00:06:37,871 So what they're saying is that drug users are consumers too, 158 00:06:37,895 --> 00:06:39,943 so they have this in their neural pathways. 159 00:06:39,967 --> 00:06:41,872 When they spot Tide, there's a shortcut. 160 00:06:41,896 --> 00:06:44,629 They say, that is trust. I trust that. That's quality. 161 00:06:44,653 --> 00:06:47,248 So it becomes this unit of currency, 162 00:06:47,272 --> 00:06:49,034 which the New York Magazine described 163 00:06:49,058 --> 00:06:52,531 as a very oddly loyal crime wave, brand-loyal crime wave, 164 00:06:52,555 --> 00:06:55,884 and criminals are actually calling Tide "liquid gold." 165 00:06:55,908 --> 00:06:58,099 Now, what I thought was funny was the reaction 166 00:06:58,123 --> 00:06:59,443 from the P&G spokesperson. 167 00:06:59,467 --> 00:07:02,467 They said, obviously tried to dissociate themselves from drugs, 168 00:07:02,491 --> 00:07:04,873 but said, "It reminds me of one thing 169 00:07:04,897 --> 00:07:08,914 and that's the value of the brand has stayed consistent." (Laughter) 170 00:07:08,938 --> 00:07:10,775 Which backs up my point and shows he didn't even 171 00:07:10,799 --> 00:07:12,612 break a sweat when he said that. 172 00:07:12,636 --> 00:07:15,306 So that brings me back to the connection with sweat. 173 00:07:15,330 --> 00:07:17,645 In Mexico, Nike has run a campaign recently 174 00:07:17,669 --> 00:07:19,419 called, literally, Bid Your Sweat. 175 00:07:19,443 --> 00:07:20,808 So you think about, 176 00:07:20,832 --> 00:07:22,542 these Nike shoes have got sensors in them, 177 00:07:22,566 --> 00:07:24,043 or you're using a Nike FuelBand 178 00:07:24,067 --> 00:07:26,724 that basically tracks your movement, your energy, 179 00:07:26,748 --> 00:07:28,529 your calorie consumption. 180 00:07:28,553 --> 00:07:30,364 And what's happening here, this is where you've actually 181 00:07:30,388 --> 00:07:33,394 elected to join that Nike community. You've bought into it. 182 00:07:33,418 --> 00:07:35,514 They're not advertising loud messages at you, 183 00:07:35,538 --> 00:07:37,712 and that's where advertising has started to shift now 184 00:07:37,736 --> 00:07:40,366 is into things like services, tools and applications. 185 00:07:40,390 --> 00:07:43,311 So Nike is literally acting as a well-being partner, 186 00:07:43,335 --> 00:07:46,196 a health and fitness partner and service provider. 187 00:07:46,220 --> 00:07:48,354 So what happens with this is they're saying, "Right, 188 00:07:48,378 --> 00:07:50,950 you have a data dashboard. We know how far you've run, 189 00:07:50,974 --> 00:07:53,719 how far you've moved, what your calorie intake, all that sort of stuff. 190 00:07:53,743 --> 00:07:56,941 What you can do is, the more you run, the more points you get, 191 00:07:56,965 --> 00:07:59,919 and we have an auction where you can buy Nike stuff 192 00:07:59,943 --> 00:08:03,442 but only by proving that you've actually used the product to do stuff." 193 00:08:03,466 --> 00:08:05,562 And you can't come into this. This is purely 194 00:08:05,586 --> 00:08:07,285 for the community that are sweating 195 00:08:07,309 --> 00:08:09,920 using Nike products. You can't buy stuff with pesos. 196 00:08:09,944 --> 00:08:14,918 This is literally a closed environment, a closed auction space. 197 00:08:14,942 --> 00:08:18,319 In Africa, you know, airtime has become 198 00:08:18,343 --> 00:08:20,153 literally a currency in its own right. 199 00:08:20,177 --> 00:08:22,256 People are used to, because mobile is king, 200 00:08:22,280 --> 00:08:25,101 they're very, very used to transferring money, 201 00:08:25,125 --> 00:08:27,079 making payments via mobile. 202 00:08:27,103 --> 00:08:29,770 And one of my favorite examples from a brand perspective 203 00:08:29,794 --> 00:08:31,715 going on is Vodafone, where, in Egypt, 204 00:08:31,739 --> 00:08:34,424 lots of people make purchases in markets 205 00:08:34,448 --> 00:08:36,205 and very small independent stores. 206 00:08:36,229 --> 00:08:38,631 Loose change, small change is a real problem, 207 00:08:38,655 --> 00:08:41,179 and what tends to happen is you buy a bunch of stuff, 208 00:08:41,203 --> 00:08:42,164 you're due, say, 209 00:08:42,188 --> 00:08:44,307 10 cents, 20 cents in change. 210 00:08:44,331 --> 00:08:46,947 The shopkeepers tend to give you things like an onion 211 00:08:46,971 --> 00:08:48,447 or an aspirin, or a piece of gum, 212 00:08:48,471 --> 00:08:50,175 because they don't have small change. 213 00:08:50,199 --> 00:08:52,342 So when Vodafone came in and saw this problem, 214 00:08:52,366 --> 00:08:53,793 this consumer pain point, they created 215 00:08:53,817 --> 00:08:55,867 some small change which they call Fakka, 216 00:08:55,891 --> 00:08:57,548 which literally sits and is given 217 00:08:57,572 --> 00:08:59,743 by the shopkeepers to people, 218 00:08:59,767 --> 00:09:02,577 and it's credit that goes straight onto their mobile phone. 219 00:09:02,601 --> 00:09:04,963 So this currency becomes credit, which again, 220 00:09:04,987 --> 00:09:06,431 is really, really interesting. 221 00:09:06,455 --> 00:09:08,741 And we did a survey that backs up the fact that, 222 00:09:08,765 --> 00:09:10,387 you know, 45 percent of people 223 00:09:10,411 --> 00:09:13,681 in this very crucial demographic in the U.S. 224 00:09:13,705 --> 00:09:15,705 were saying that they're comfortable using 225 00:09:15,729 --> 00:09:18,218 an independent or branded currency. 226 00:09:18,242 --> 00:09:20,242 So that's getting really interesting here, 227 00:09:20,266 --> 00:09:22,132 a really interesting dynamic going on. 228 00:09:22,156 --> 00:09:23,657 And you think, corporations 229 00:09:23,681 --> 00:09:26,391 should start taking their assets and thinking of them 230 00:09:26,415 --> 00:09:28,926 in a different way and trading them. 231 00:09:28,950 --> 00:09:31,386 And you think, is it much of a leap? 232 00:09:31,410 --> 00:09:34,425 It seems farfetched, but when you think about it, 233 00:09:34,449 --> 00:09:37,143 in America in 1860, 234 00:09:37,167 --> 00:09:41,350 there were 1,600 corporations issuing banknotes. 235 00:09:41,374 --> 00:09:44,650 There were 8,000 kinds of notes in America. 236 00:09:44,674 --> 00:09:45,907 And the only thing that stopped that, 237 00:09:45,931 --> 00:09:48,515 the government controlled four percent of the supply, 238 00:09:48,539 --> 00:09:50,159 and the only thing that stopped it 239 00:09:50,183 --> 00:09:51,852 was the Civil War breaking out, 240 00:09:51,876 --> 00:09:54,924 and the government suddenly wanted to take control of the money. 241 00:09:54,948 --> 00:09:58,566 So government, money, war, nothing changes there, then. 242 00:09:58,590 --> 00:10:01,421 So what I'm going to ask is, basically, 243 00:10:01,445 --> 00:10:03,816 is history repeating itself? 244 00:10:03,840 --> 00:10:07,717 Is technology making paper money feel outmoded? 245 00:10:07,741 --> 00:10:09,860 Are we decoupling money from the government? 246 00:10:09,884 --> 00:10:12,884 You know, you think about, brands are starting to fill the gaps. 247 00:10:12,908 --> 00:10:16,115 Corporations are filling gaps that governments can't afford to fill. 248 00:10:16,139 --> 00:10:18,876 So I think, you know, will we be standing on stage 249 00:10:18,900 --> 00:10:22,561 buying a coffee -- organic, fair trade coffee -- next year 250 00:10:22,585 --> 00:10:25,342 using TED florins or TED shillings? 251 00:10:25,366 --> 00:10:27,029 Thank you very much. 252 00:10:27,053 --> 00:10:29,229 (Applause) 253 00:10:29,253 --> 00:10:34,300 Thank you. (Applause)