1 00:00:00,000 --> 00:00:03,000 So if I was to ask you 2 00:00:03,000 --> 00:00:04,000 what the connection between 3 00:00:04,000 --> 00:00:07,000 a bottle of Tide detergent and sweat was, 4 00:00:07,000 --> 00:00:09,000 you'd probably think that's the easiest question 5 00:00:09,000 --> 00:00:12,000 that you're going to be asked in Edinburgh all week. 6 00:00:12,000 --> 00:00:14,000 But if I was to say that they're both examples 7 00:00:14,000 --> 00:00:18,000 of alternative or new forms of currency 8 00:00:18,000 --> 00:00:21,000 in a hyperconnected, data-driven global economy, 9 00:00:21,000 --> 00:00:25,000 you'd probably think I was a little bit bonkers. 10 00:00:25,000 --> 00:00:27,000 But trust me, I work in advertising. 11 00:00:27,000 --> 00:00:29,000 (Laughter) 12 00:00:29,000 --> 00:00:31,000 And I am going to tell you the answer, 13 00:00:31,000 --> 00:00:34,000 but obviously after this short break. 14 00:00:34,000 --> 00:00:36,000 So a more challenging question is one 15 00:00:36,000 --> 00:00:38,000 that I was asked, actually, by one of our writers 16 00:00:38,000 --> 00:00:40,000 a couple of weeks ago, and I didn't know the answer: 17 00:00:40,000 --> 00:00:42,000 What's the world's best performing currency? 18 00:00:42,000 --> 00:00:44,000 It's actually Bitcoin. 19 00:00:44,000 --> 00:00:46,000 Now, for those of you who may not be familiar, 20 00:00:46,000 --> 00:00:50,000 Bitcoin is a crypto-currency, a virtual currency, synthetic currency. 21 00:00:50,000 --> 00:00:54,000 It was founded in 2008 by this anonymous programmer 22 00:00:54,000 --> 00:00:57,000 using a pseudonym Satoshi Nakamoto. 23 00:00:57,000 --> 00:00:59,000 No one knows who or what he is. 24 00:00:59,000 --> 00:01:01,000 He's almost like the Banksy of the Internet. 25 00:01:01,000 --> 00:01:05,000 And I'm probably not going to do it proper service here, 26 00:01:05,000 --> 00:01:06,000 but my interpretation of how it works is that 27 00:01:06,000 --> 00:01:09,000 Bitcoins are released through this process of mining. 28 00:01:09,000 --> 00:01:12,000 So there's a network of computers that are challenged 29 00:01:12,000 --> 00:01:14,000 to solve a very complex mathematical problem 30 00:01:14,000 --> 00:01:17,000 and the person that manages to solve it first gets the Bitcoins. 31 00:01:17,000 --> 00:01:18,000 And the Bitcoins are released, 32 00:01:18,000 --> 00:01:21,000 they're put into a public ledger called the Blockchain, 33 00:01:21,000 --> 00:01:24,000 and then they float, so they become a currency, 34 00:01:24,000 --> 00:01:27,000 and completely decentralized, that's the sort of 35 00:01:27,000 --> 00:01:29,000 scary thing about this, which is why it's so popular. 36 00:01:29,000 --> 00:01:32,000 So it's not run by the authorities or the state. 37 00:01:32,000 --> 00:01:34,000 It's actually managed by the network. 38 00:01:34,000 --> 00:01:36,000 And the reason that it's proved very successful 39 00:01:36,000 --> 00:01:40,000 is it's private, it's anonymous, it's fast, and it's cheap. 40 00:01:40,000 --> 00:01:43,000 And you do get to the point where there's some wild fluctuations with Bitcoin. 41 00:01:43,000 --> 00:01:46,000 So in one level it went from something like 13 dollars 42 00:01:46,000 --> 00:01:49,000 to 266, literally in the space of four months, 43 00:01:49,000 --> 00:01:51,000 and then crashed and lost half of its value in six hours. 44 00:01:51,000 --> 00:01:53,000 And it's currently around that kind of 45 00:01:53,000 --> 00:01:56,000 110 dollar mark in value. 46 00:01:56,000 --> 00:01:59,000 But what it does show is that it's sort of gaining ground, 47 00:01:59,000 --> 00:02:00,000 it's gaining respectability. 48 00:02:00,000 --> 00:02:02,000 You get services, like Reddit and Wordpress 49 00:02:02,000 --> 00:02:05,000 are actually accepting Bitcoin as a payment currency now. 50 00:02:05,000 --> 00:02:07,000 And that's showing you that people 51 00:02:07,000 --> 00:02:10,000 are actually placing trust in technology, 52 00:02:10,000 --> 00:02:12,000 and it's started to trump and disrupt 53 00:02:12,000 --> 00:02:14,000 and interrogate traditional institutions 54 00:02:14,000 --> 00:02:17,000 and how we think about currencies and money. 55 00:02:17,000 --> 00:02:19,000 And that's not surprising, if you think about 56 00:02:19,000 --> 00:02:20,000 the basket case that is the E.U. 57 00:02:20,000 --> 00:02:23,000 I think there was a Gallup survey out recently 58 00:02:23,000 --> 00:02:25,000 that said something like, in America, 59 00:02:25,000 --> 00:02:28,000 trust in banks is at an all-time low, it's something like 21 percent. 60 00:02:28,000 --> 00:02:30,000 And you can see here some photographs from London 61 00:02:30,000 --> 00:02:32,000 where Barclays sponsored the city bike scheme, 62 00:02:32,000 --> 00:02:34,000 and some activists have done some nice piece 63 00:02:34,000 --> 00:02:37,000 of guerrilla marketing here and doctored the slogans. 64 00:02:37,000 --> 00:02:40,000 "Sub-prime pedaling." "Barclays takes you for a ride." 65 00:02:40,000 --> 00:02:44,000 These are the more polite ones I could share with you today. 66 00:02:44,000 --> 00:02:46,000 But you get the gist, so people have really started 67 00:02:46,000 --> 00:02:49,000 to sort of lose faith in institutions. 68 00:02:49,000 --> 00:02:51,000 There's a P.R. company called Edelman, 69 00:02:51,000 --> 00:02:53,000 they do this very interesting survey every year 70 00:02:53,000 --> 00:02:57,000 precisely around trust and what people are thinking. 71 00:02:57,000 --> 00:02:59,000 And this is a global survey, so these numbers are global. 72 00:02:59,000 --> 00:03:01,000 And what's interesting is that you can see that 73 00:03:01,000 --> 00:03:04,000 hierarchy is having a bit of a wobble, 74 00:03:04,000 --> 00:03:06,000 and it's all about heterarchical now, 75 00:03:06,000 --> 00:03:09,000 so people trust people like themselves more 76 00:03:09,000 --> 00:03:12,000 than they trust corporations and governments. 77 00:03:12,000 --> 00:03:14,000 And if you look at these figures for the more developed markets 78 00:03:14,000 --> 00:03:17,000 like U.K., Germany, and so on, they're actually much lower. 79 00:03:17,000 --> 00:03:18,000 And I find that sort of scary. 80 00:03:18,000 --> 00:03:19,000 People are actually trusting businesspeople 81 00:03:19,000 --> 00:03:23,000 more than they're trusting governments and leaders. 82 00:03:23,000 --> 00:03:26,000 So what's starting to happen, if you think about money, 83 00:03:26,000 --> 00:03:28,000 if you sort of boil money down to an essence, 84 00:03:28,000 --> 00:03:33,000 it is literally just an expression of value, an agreed value. 85 00:03:33,000 --> 00:03:34,000 So what's happening now, in the digital age, 86 00:03:34,000 --> 00:03:37,000 is that we can quantify value in lots of different ways 87 00:03:37,000 --> 00:03:39,000 and do it more easily, 88 00:03:39,000 --> 00:03:42,000 and sometimes the way that we quantify those values, 89 00:03:42,000 --> 00:03:44,000 it makes it much easier 90 00:03:44,000 --> 00:03:48,000 to create new forms and valid forms of currency. 91 00:03:48,000 --> 00:03:51,000 In that context, you can see that networks like Bitcoin 92 00:03:51,000 --> 00:03:55,000 suddenly start to make a bit more sense. 93 00:03:55,000 --> 00:03:58,000 So if you think we're starting to question 94 00:03:58,000 --> 00:04:00,000 and disrupt and interrogate what money means, 95 00:04:00,000 --> 00:04:03,000 what our relationship with it is, what defines money, 96 00:04:03,000 --> 00:04:07,000 then the ultimate extension of that is, 97 00:04:07,000 --> 00:04:09,000 is there a reason for the government to be in charge 98 00:04:09,000 --> 00:04:11,000 of money anymore? 99 00:04:11,000 --> 00:04:13,000 So obviously I'm looking at this through a marketing prism, 100 00:04:13,000 --> 00:04:15,000 so from a brand perspective, 101 00:04:15,000 --> 00:04:19,000 brands literally stand or fall on their reputations. 102 00:04:19,000 --> 00:04:21,000 And if you think about it, reputation has now become a currency. 103 00:04:21,000 --> 00:04:23,000 You know, reputations are built on trust, 104 00:04:23,000 --> 00:04:26,000 consistency, transparency. 105 00:04:26,000 --> 00:04:29,000 So if you've actually decided that you trust a brand, 106 00:04:29,000 --> 00:04:31,000 you want a relationship, you want to engage with the brand, 107 00:04:31,000 --> 00:04:34,000 you're already kind of participating in lots of new forms 108 00:04:34,000 --> 00:04:36,000 of currency. 109 00:04:36,000 --> 00:04:38,000 So you think about loyalty. 110 00:04:38,000 --> 00:04:40,000 Loyalty essentially is a micro-economy. 111 00:04:40,000 --> 00:04:43,000 You think about rewards schemes, air miles. 112 00:04:43,000 --> 00:04:45,000 The Economist said a few years ago that 113 00:04:45,000 --> 00:04:49,000 there are actually more unredeemed air miles in the world 114 00:04:49,000 --> 00:04:52,000 than there are dollar bills in circulation. 115 00:04:52,000 --> 00:04:55,000 You know, when you are standing in line in Starbucks, 116 00:04:55,000 --> 00:04:58,000 30 percent of transactions in Starbucks on any one day 117 00:04:58,000 --> 00:05:01,000 are actually being made with Starbucks Star points. 118 00:05:01,000 --> 00:05:02,000 So that's a sort of Starbucks currency 119 00:05:02,000 --> 00:05:04,000 staying within its ecosystem. 120 00:05:04,000 --> 00:05:07,000 And what I find interesting is that Amazon 121 00:05:07,000 --> 00:05:10,000 has recently launched Amazon coins. 122 00:05:10,000 --> 00:05:13,000 So admittedly it's a currency at the moment that's purely for the Kindle. 123 00:05:13,000 --> 00:05:16,000 So you can buy apps and make purchases within those apps, 124 00:05:16,000 --> 00:05:18,000 but you think about Amazon, 125 00:05:18,000 --> 00:05:20,000 you look at the trust barometer that I showed you 126 00:05:20,000 --> 00:05:23,000 where people are starting to trust businesses, 127 00:05:23,000 --> 00:05:25,000 especially businesses that they believe in and trust 128 00:05:25,000 --> 00:05:27,000 more than governments. 129 00:05:27,000 --> 00:05:29,000 So suddenly, you start thinking, 130 00:05:29,000 --> 00:05:30,000 well Amazon potentially could push this. 131 00:05:30,000 --> 00:05:32,000 It could become a natural extension, 132 00:05:32,000 --> 00:05:33,000 that as well as buying stuff -- 133 00:05:33,000 --> 00:05:36,000 take it out of the Kindle -- you could buy books, music, 134 00:05:36,000 --> 00:05:41,000 real-life products, appliances and goods and so on. 135 00:05:41,000 --> 00:05:43,000 And suddenly you're getting Amazon, as a brand, 136 00:05:43,000 --> 00:05:45,000 is going head to head with the Federal Reserve 137 00:05:45,000 --> 00:05:47,000 in terms of how you want to spend your money, 138 00:05:47,000 --> 00:05:49,000 what money is, what constitutes money. 139 00:05:49,000 --> 00:05:53,000 And I'll get you back to Tide, the detergent now, 140 00:05:53,000 --> 00:05:54,000 as I promised. 141 00:05:54,000 --> 00:05:57,000 This is a fantastic article I came across in New York Magazine, 142 00:05:57,000 --> 00:06:00,000 where it was saying that drug users across America 143 00:06:00,000 --> 00:06:02,000 are actually purchasing drugs 144 00:06:02,000 --> 00:06:04,000 with bottles of Tide detergent. 145 00:06:04,000 --> 00:06:06,000 So they're going into convenience stores, 146 00:06:06,000 --> 00:06:08,000 stealing Tide, 147 00:06:08,000 --> 00:06:10,000 and a $20 bottle of Tide 148 00:06:10,000 --> 00:06:15,000 is equal to 10 dollars of crack cocaine or weed. 149 00:06:15,000 --> 00:06:17,000 And what they're saying, so some criminologists 150 00:06:17,000 --> 00:06:18,000 have looked at this and they're saying, well, okay, 151 00:06:18,000 --> 00:06:21,000 Tide as a product sells at a premium. 152 00:06:21,000 --> 00:06:23,000 It's 50 percent above the category average. 153 00:06:23,000 --> 00:06:27,000 It's infused with a very complex cocktail of chemicals, 154 00:06:27,000 --> 00:06:29,000 so it smells very luxurious and very distinctive, 155 00:06:29,000 --> 00:06:31,000 and, being a Procter and Gamble brand, 156 00:06:31,000 --> 00:06:35,000 it's been supported by a lot of mass media advertising. 157 00:06:35,000 --> 00:06:37,000 So what they're saying is that drug users are consumers too, 158 00:06:37,000 --> 00:06:39,000 so they have this in their neural pathways. 159 00:06:39,000 --> 00:06:41,000 When they spot Tide, there's a shortcut. 160 00:06:41,000 --> 00:06:44,000 They say, that is trust. I trust that. That's quality. 161 00:06:44,000 --> 00:06:47,000 So it becomes this unit of currency, 162 00:06:47,000 --> 00:06:49,000 which the New York Magazine described 163 00:06:49,000 --> 00:06:52,000 as a very oddly loyal crime wave, brand-loyal crime wave, 164 00:06:52,000 --> 00:06:55,000 and criminals are actually calling Tide "liquid gold." 165 00:06:55,000 --> 00:06:57,000 Now, what I thought was funny was the reaction 166 00:06:57,000 --> 00:06:59,000 from the P&G spokesperson. 167 00:06:59,000 --> 00:07:01,000 They said, obviously tried to dissociate themselves from drugs, 168 00:07:01,000 --> 00:07:04,000 but said, "It reminds me of one thing 169 00:07:04,000 --> 00:07:08,000 and that's the value of the brand has stayed consistent." (Laughter) 170 00:07:08,000 --> 00:07:10,000 Which backs up my point and shows he didn't even 171 00:07:10,000 --> 00:07:12,000 break a sweat when he said that. 172 00:07:12,000 --> 00:07:15,000 So that brings me back to the connection with sweat. 173 00:07:15,000 --> 00:07:17,000 In Mexico, Nike has run a campaign recently 174 00:07:17,000 --> 00:07:19,000 called, literally, Bid Your Sweat. 175 00:07:19,000 --> 00:07:20,000 So you think about, 176 00:07:20,000 --> 00:07:22,000 these Nike shoes have got sensors in them, 177 00:07:22,000 --> 00:07:23,000 or you're using a Nike FuelBand 178 00:07:23,000 --> 00:07:26,000 that basically tracks your movement, your energy, 179 00:07:26,000 --> 00:07:28,000 your calorie consumption. 180 00:07:28,000 --> 00:07:30,000 And what's happening here, this is where you've actually 181 00:07:30,000 --> 00:07:33,000 elected to join that Nike community. You've bought into it. 182 00:07:33,000 --> 00:07:35,000 They're not advertising loud messages at you, 183 00:07:35,000 --> 00:07:37,000 and that's where advertising has started to shift now 184 00:07:37,000 --> 00:07:40,000 is into things like services, tools and applications. 185 00:07:40,000 --> 00:07:43,000 So Nike is literally acting as a well-being partner, 186 00:07:43,000 --> 00:07:46,000 a health and fitness partner and service provider. 187 00:07:46,000 --> 00:07:48,000 So what happens with this is they're saying, "Right, 188 00:07:48,000 --> 00:07:50,000 you have a data dashboard. We know how far you've run, 189 00:07:50,000 --> 00:07:53,000 how far you've moved, what your calorie intake, all that sort of stuff. 190 00:07:53,000 --> 00:07:56,000 What you can do is, the more you run, the more points you get, 191 00:07:56,000 --> 00:07:59,000 and we have an auction where you can buy Nike stuff 192 00:07:59,000 --> 00:08:03,000 but only by proving that you've actually used the product to do stuff." 193 00:08:03,000 --> 00:08:05,000 And you can't come into this. This is purely 194 00:08:05,000 --> 00:08:07,000 for the community that are sweating 195 00:08:07,000 --> 00:08:09,000 using Nike products. You can't buy stuff with pesos. 196 00:08:09,000 --> 00:08:14,000 This is literally a closed environment, a closed auction space. 197 00:08:14,000 --> 00:08:18,000 In Africa, you know, airtime has become 198 00:08:18,000 --> 00:08:20,000 literally a currency in its own right. 199 00:08:20,000 --> 00:08:22,000 People are used to, because mobile is king, 200 00:08:22,000 --> 00:08:25,000 they're very, very used to transferring money, 201 00:08:25,000 --> 00:08:27,000 making payments via mobile. 202 00:08:27,000 --> 00:08:29,000 And one of my favorite examples from a brand perspective 203 00:08:29,000 --> 00:08:31,000 going on is Vodafone, where, in Egypt, 204 00:08:31,000 --> 00:08:34,000 lots of people make purchases in markets 205 00:08:34,000 --> 00:08:36,000 and very small independent stores. 206 00:08:36,000 --> 00:08:38,000 Loose change, small change is a real problem, 207 00:08:38,000 --> 00:08:40,000 and what tends to happen is you buy a bunch of stuff, 208 00:08:40,000 --> 00:08:41,000 you're due, say, 209 00:08:41,000 --> 00:08:44,000 10 cents, 20 cents in change. 210 00:08:44,000 --> 00:08:46,000 The shopkeepers tend to give you things like an onion 211 00:08:46,000 --> 00:08:48,000 or an aspirin, or a piece of gum, 212 00:08:48,000 --> 00:08:50,000 because they don't have small change. 213 00:08:50,000 --> 00:08:52,000 So when Vodafone came in and saw this problem, 214 00:08:52,000 --> 00:08:53,000 this consumer pain point, they created 215 00:08:53,000 --> 00:08:55,000 some small change which they call Fakka, 216 00:08:55,000 --> 00:08:57,000 which literally sits and is given 217 00:08:57,000 --> 00:08:59,000 by the shopkeepers to people, 218 00:08:59,000 --> 00:09:02,000 and it's credit that goes straight onto their mobile phone. 219 00:09:02,000 --> 00:09:04,000 So this currency becomes credit, which again, 220 00:09:04,000 --> 00:09:06,000 is really, really interesting. 221 00:09:06,000 --> 00:09:08,000 And we did a survey that backs up the fact that, 222 00:09:08,000 --> 00:09:10,000 you know, 45 percent of people 223 00:09:10,000 --> 00:09:13,000 in this very crucial demographic in the U.S. 224 00:09:13,000 --> 00:09:15,000 were saying that they're comfortable using 225 00:09:15,000 --> 00:09:18,000 an independent or branded currency. 226 00:09:18,000 --> 00:09:19,000 So that's getting really interesting here, 227 00:09:19,000 --> 00:09:22,000 a really interesting dynamic going on. 228 00:09:22,000 --> 00:09:23,000 And you think, corporations 229 00:09:23,000 --> 00:09:26,000 should start taking their assets and thinking of them 230 00:09:26,000 --> 00:09:28,000 in a different way and trading them. 231 00:09:28,000 --> 00:09:31,000 And you think, is it much of a leap? 232 00:09:31,000 --> 00:09:34,000 It seems farfetched, but when you think about it, 233 00:09:34,000 --> 00:09:37,000 in America in 1860, 234 00:09:37,000 --> 00:09:41,000 there were 1,600 corporations issuing banknotes. 235 00:09:41,000 --> 00:09:44,000 There were 8,000 kinds of notes in America. 236 00:09:44,000 --> 00:09:45,000 And the only thing that stopped that, 237 00:09:45,000 --> 00:09:48,000 the government controlled four percent of the supply, 238 00:09:48,000 --> 00:09:49,000 and the only thing that stopped it 239 00:09:49,000 --> 00:09:51,000 was the Civil War breaking out, 240 00:09:51,000 --> 00:09:54,000 and the government suddenly wanted to take control of the money. 241 00:09:54,000 --> 00:09:58,000 So government, money, war, nothing changes there, then. 242 00:09:58,000 --> 00:10:01,000 So what I'm going to ask is, basically, 243 00:10:01,000 --> 00:10:03,000 is history repeating itself? 244 00:10:03,000 --> 00:10:07,000 Is technology making paper money feel outmoded? 245 00:10:07,000 --> 00:10:09,000 Are we decoupling money from the government? 246 00:10:09,000 --> 00:10:12,000 You know, you think about, brands are starting to fill the gaps. 247 00:10:12,000 --> 00:10:16,000 Corporations are filling gaps that governments can't afford to fill. 248 00:10:16,000 --> 00:10:18,000 So I think, you know, will we be standing on stage 249 00:10:18,000 --> 00:10:22,000 buying a coffee -- organic, fair trade coffee -- next year 250 00:10:22,000 --> 00:10:25,000 using TED florins or TED shillings? 251 00:10:25,000 --> 00:10:27,000 Thank you very much. 252 00:10:27,000 --> 00:10:29,000 (Applause) 253 00:10:29,000 --> 00:10:34,000 Thank you. (Applause)