1 99:59:59,999 --> 99:59:59,999 So this is Ana Hazareh. 2 99:59:59,999 --> 99:59:59,999 Ana Hazareh may well be the most cutting-edge 3 99:59:59,999 --> 99:59:59,999 digital activist in the world today. 4 99:59:59,999 --> 99:59:59,999 And you wouldn't know it by looking at him. 5 99:59:59,999 --> 99:59:59,999 Hazareh is a 77-year-old Indian anti-corruption and social justice activist. 6 99:59:59,999 --> 99:59:59,999 And in 2011, he was running a big campaign 7 99:59:59,999 --> 99:59:59,999 to address everyday corruption in India, 8 99:59:59,999 --> 99:59:59,999 a topic that Indian elites love to ignore. 9 99:59:59,999 --> 99:59:59,999 So as part of this campaign, 10 99:59:59,999 --> 99:59:59,999 he was using all of the traditional tactics 11 99:59:59,999 --> 99:59:59,999 that a good Ghandian organizer would use. 12 99:59:59,999 --> 99:59:59,999 So he was on a hunger strike, 13 99:59:59,999 --> 99:59:59,999 and Hazareh realized through his hunger 14 99:59:59,999 --> 99:59:59,999 that actually maybe this time, 15 99:59:59,999 --> 99:59:59,999 in the 21st-century, 16 99:59:59,999 --> 99:59:59,999 a hunger strike wouldn't be enough. 17 99:59:59,999 --> 99:59:59,999 So he started playing around with mobile-activism. 18 99:59:59,999 --> 99:59:59,999 So the first thing he did, he said to people, 19 99:59:59,999 --> 99:59:59,999 "okay, why don't you send me 20 99:59:59,999 --> 99:59:59,999 a text message if you support 21 99:59:59,999 --> 99:59:59,999 my campaign against corruption?" 22 99:59:59,999 --> 99:59:59,999 So he does this, he gives people a short code, 23 99:59:59,999 --> 99:59:59,999 and about 80,000 people do it. 24 99:59:59,999 --> 99:59:59,999 Okay, that's pretty respectable. 25 99:59:59,999 --> 99:59:59,999 But then he decides, 26 99:59:59,999 --> 99:59:59,999 "let me tweak my tactics a little bit." 27 99:59:59,999 --> 99:59:59,999 He says, "why don't you leave me a missed call?" 28 99:59:59,999 --> 99:59:59,999 Now, for those of you who have lived in the global south, 29 99:59:59,999 --> 99:59:59,999 you'll know that missed calls 30 99:59:59,999 --> 99:59:59,999 are a really critical part of global mobile culture. 31 99:59:59,999 --> 99:59:59,999 I see people nodding. 32 99:59:59,999 --> 99:59:59,999 People leave missed calls all the time: 33 99:59:59,999 --> 99:59:59,999 If you're running late for a meeting 34 99:59:59,999 --> 99:59:59,999 and you want to let them know that you're on the way, 35 99:59:59,999 --> 99:59:59,999 you leave them a missed call. 36 99:59:59,999 --> 99:59:59,999 If you're dating someone and you just want to say "I miss you" 37 99:59:59,999 --> 99:59:59,999 you leave them a missed call. 38 99:59:59,999 --> 99:59:59,999 So a note for a dating tip here, 39 99:59:59,999 --> 99:59:59,999 in some cultures, 40 99:59:59,999 --> 99:59:59,999 if you want to please your lover, 41 99:59:59,999 --> 99:59:59,999 you call them and hang up. 42 99:59:59,999 --> 99:59:59,999 So why do people leave missed calls? 43 99:59:59,999 --> 99:59:59,999 Well, the reason of course is that 44 99:59:59,999 --> 99:59:59,999 they're trying to avoid charges 45 99:59:59,999 --> 99:59:59,999 associated with making calls and sending texts. 46 99:59:59,999 --> 99:59:59,999 So when Hazareh asked people to leave him a missed call, 47 99:59:59,999 --> 99:59:59,999 Let's have a little guess how many people actually do this? 48 99:59:59,999 --> 99:59:59,999 35 million. 49 99:59:59,999 --> 99:59:59,999 So this is one of the largest coordinated actions in human history. 50 99:59:59,999 --> 99:59:59,999 It's remarkable. 51 99:59:59,999 --> 99:59:59,999 And this reflects the extraordinary strength of the emerging Indian middle class, 52 99:59:59,999 --> 99:59:59,999 And the power that their mobile phones bring. 53 99:59:59,999 --> 99:59:59,999 But he used that, 54 99:59:59,999 --> 99:59:59,999 Hazareh needed up with this massive v-file of mobile phone numbers, 55 99:59:59,999 --> 99:59:59,999 and he used that to deploy 56 99:59:59,999 --> 99:59:59,999 real people-power on the ground 57 99:59:59,999 --> 99:59:59,999 to get hundreds of thousands of people on the streets in Dehli 58 99:59:59,999 --> 99:59:59,999 to make a national point on everyday corruption in India. 59 99:59:59,999 --> 99:59:59,999 It's a really striking story. 60 99:59:59,999 --> 99:59:59,999 So this is me when I was 12-years-old, 61 99:59:59,999 --> 99:59:59,999 I hope you see the resemblance, 62 99:59:59,999 --> 99:59:59,999 and I was also an activist, 63 99:59:59,999 --> 99:59:59,999 I've been an activist all my life. 64 99:59:59,999 --> 99:59:59,999 I had this really funny childhood 65 99:59:59,999 --> 99:59:59,999 where I [tropsed?] around the world 66 99:59:59,999 --> 99:59:59,999 meeting world leaders and Noble Prize winners 67 99:59:59,999 --> 99:59:59,999 talking about third-world debt, 68 99:59:59,999 --> 99:59:59,999 as it was then called, 69 99:59:59,999 --> 99:59:59,999 and demilitarization, 70 99:59:59,999 --> 99:59:59,999 I was a very, very serious child. 71 99:59:59,999 --> 99:59:59,999 And back then, 72 99:59:59,999 --> 99:59:59,999 in the early 90s, 73 99:59:59,999 --> 99:59:59,999 I had very cutting-edge tech-tool of my own: 74 99:59:59,999 --> 99:59:59,999 the fax. 75 99:59:59,999 --> 99:59:59,999 And the fax was the tool of my activism. 76 99:59:59,999 --> 99:59:59,999 And at that time, it was the best way 77 99:59:59,999 --> 99:59:59,999 to get a message to a lot of people 78 99:59:59,999 --> 99:59:59,999 all at once. 79 99:59:59,999 --> 99:59:59,999 I'll give you one example of a fax campaign that I ran. 80 99:59:59,999 --> 99:59:59,999 It was the eve of the Gulf War 81 99:59:59,999 --> 99:59:59,999 and I organized a global campaign to flood the hotel, 82 99:59:59,999 --> 99:59:59,999 the Intercontinental in Geneva, 83 99:59:59,999 --> 99:59:59,999 where James Vacar and [name] 84 99:59:59,999 --> 99:59:59,999 were meeting on the eve of the war, 85 99:59:59,999 --> 99:59:59,999 and I thought that if I could flood them with faxes, 86 99:59:59,999 --> 99:59:59,999 we'll stop the war. 87 99:59:59,999 --> 99:59:59,999 Well, unsurprisingly, 88 99:59:59,999 --> 99:59:59,999 that campaign was wholly unsuccessful. 89 99:59:59,999 --> 99:59:59,999 There are lots of reasons for that, 90 99:59:59,999 --> 99:59:59,999 but there's no doubt that one sputtering fax machine 91 99:59:59,999 --> 99:59:59,999 in Geneva was a little bit of a bandwidth constraint 92 99:59:59,999 --> 99:59:59,999 in terms of the ability to get a message to lots of people. 93 99:59:59,999 --> 99:59:59,999 And so, I went on to discover some better tools. 94 99:59:59,999 --> 99:59:59,999 I co-founded Avaz that uses the internet to mobilize people 95 99:59:59,999 --> 99:59:59,999 and now has almost 40 million members, 96 99:59:59,999 --> 99:59:59,999 and I now run Purpose, which is a home for these kind of 97 99:59:59,999 --> 99:59:59,999 technology-powered movements. 98 99:59:59,999 --> 99:59:59,999 So what's the moral of this story? 99 99:59:59,999 --> 99:59:59,999 Is the moral of this story, 100 99:59:59,999 --> 99:59:59,999 "you know what, the fax is kind of eclipsed by the mobile phone?" 101 99:59:59,999 --> 99:59:59,999 This is another story of tech-determinism? 102 99:59:59,999 --> 99:59:59,999 Well, I would argue that there's actually more to it than that. 103 99:59:59,999 --> 99:59:59,999 I'd argue that in the last 20 years, 104 99:59:59,999 --> 99:59:59,999 something more fundamental has changed 105 99:59:59,999 --> 99:59:59,999 than just new tech. 106 99:59:59,999 --> 99:59:59,999 I would argue that there has been a fundamental shift 107 99:59:59,999 --> 99:59:59,999 in the balance of power 108 99:59:59,999 --> 99:59:59,999 in the world. 109 99:59:59,999 --> 99:59:59,999 You ask any activist how to understand the world, 110 99:59:59,999 --> 99:59:59,999 and they'll say, 111 99:59:59,999 --> 99:59:59,999 "look at where the power is, 112 99:59:59,999 --> 99:59:59,999 who has it, 113 99:59:59,999 --> 99:59:59,999 how it's shifting?" 114 99:59:59,999 --> 99:59:59,999 I think we all sense that something big is happening. 115 99:59:59,999 --> 99:59:59,999 So Henry Tims and I, 116 99:59:59,999 --> 99:59:59,999 Henry's a fellow movement builder, 117 99:59:59,999 --> 99:59:59,999 got talking one day and we started to think, 118 99:59:59,999 --> 99:59:59,999 "how can we make sense of this new world? 119 99:59:59,999 --> 99:59:59,999 how can we describe it and give 120 99:59:59,999 --> 99:59:59,999 it a framework that makes it more useful?" 121 99:59:59,999 --> 99:59:59,999 Because we realize that many 122 99:59:59,999 --> 99:59:59,999 of the lessons that we were discovering in movements 123 99:59:59,999 --> 99:59:59,999 actually applied all over the world 124 99:59:59,999 --> 99:59:59,999 in many sectors of our society. 125 99:59:59,999 --> 99:59:59,999 So I want to introduce you to this framework: 126 99:59:59,999 --> 99:59:59,999 Old power, meet new power. 127 99:59:59,999 --> 99:59:59,999 And I want to talk to you about what new power is today. 128 99:59:59,999 --> 99:59:59,999 New power is the deployment 129 99:59:59,999 --> 99:59:59,999 of mass participation and peer coordination, 130 99:59:59,999 --> 99:59:59,999 these are the two key elements, 131 99:59:59,999 --> 99:59:59,999 to create change and shift outcomes. 132 99:59:59,999 --> 99:59:59,999 And we see new power all around us. 133 99:59:59,999 --> 99:59:59,999 This is bile grio 134 99:59:59,999 --> 99:59:59,999 he was a populist Italian blogger 135 99:59:59,999 --> 99:59:59,999 who with a minimal apparatus and only some online tools, 136 99:59:59,999 --> 99:59:59,999 won more than 25 percent of the vote 137 99:59:59,999 --> 99:59:59,999 in recent Italian elections. 138 99:59:59,999 --> 99:59:59,999 This is air b&b, 139 99:59:59,999 --> 99:59:59,999 which, in just a few years, 140 99:59:59,999 --> 99:59:59,999 radically disrupted the hotel industry 141 99:59:59,999 --> 99:59:59,999 without owning a single square-foot of real estate. 142 99:59:59,999 --> 99:59:59,999 This is Kickstarter, 143 99:59:59,999 --> 99:59:59,999 which we know has raised over a billion dollars 144 99:59:59,999 --> 99:59:59,999 from more than 5 million people. 145 99:59:59,999 --> 99:59:59,999 Now, we're familiar with all of these models. 146 99:59:59,999 --> 99:59:59,999 But what's striking is the commonalities, 147 99:59:59,999 --> 99:59:59,999 the structural features of these new models 148 99:59:59,999 --> 99:59:59,999 and how they differ from old power. 149 99:59:59,999 --> 99:59:59,999 Let's look a little bit at this. 150 99:59:59,999 --> 99:59:59,999 Old power is held like a currency. 151 99:59:59,999 --> 99:59:59,999 New power works like a current. 152 99:59:59,999 --> 99:59:59,999 Old power is held by a few. 153 99:59:59,999 --> 99:59:59,999 New power isn't held by a few, it's made by many. 154 99:59:59,999 --> 99:59:59,999 Old power is all about download, 155 99:59:59,999 --> 99:59:59,999 and new power uploads. 156 99:59:59,999 --> 99:59:59,999 And you see a whole set of characteristics 157 99:59:59,999 --> 99:59:59,999 that you can trace, 158 99:59:59,999 --> 99:59:59,999 whether it's in media or politics, 159 99:59:59,999 --> 99:59:59,999 or in education. 160 99:59:59,999 --> 99:59:59,999 So we've talked a little bit about 161 99:59:59,999 --> 99:59:59,999 what new power is, 162 99:59:59,999 --> 99:59:59,999 let's talk for a second about what new power isn't. 163 99:59:59,999 --> 99:59:59,999 New power is not your Facebook page. 164 99:59:59,999 --> 99:59:59,999 I assure you that having a social media strategy 165 99:59:59,999 --> 99:59:59,999 can enable you to do 166 99:59:59,999 --> 99:59:59,999 just as much download 167 99:59:59,999 --> 99:59:59,999 as you used to do when you had the radio. 168 99:59:59,999 --> 99:59:59,999 Just as Syrian dictator Bashar Al-Asad, 169 99:59:59,999 --> 99:59:59,999 I assure you that his Facebook page 170 99:59:59,999 --> 99:59:59,999 has not embraced the power of participation. 171 99:59:59,999 --> 99:59:59,999 New power is not inherently positive. 172 99:59:59,999 --> 99:59:59,999 In fact, this isn't an normative argument that we're making, 173 99:59:59,999 --> 99:59:59,999 there are many good things about new power, 174 99:59:59,999 --> 99:59:59,999 but it can produce bad outcomes. 175 99:59:59,999 --> 99:59:59,999 More participation, more peer coordination 176 99:59:59,999 --> 99:59:59,999 sometimes distorts outcomes 177 99:59:59,999 --> 99:59:59,999 and there are some things, 178 99:59:59,999 --> 99:59:59,999 like things, for example, in the medical profession 179 99:59:59,999 --> 99:59:59,999 that we want new power to get no where near. 180 99:59:59,999 --> 99:59:59,999 And thirdly, new power is not the inevitable victor. 181 99:59:59,999 --> 99:59:59,999 In fact, unsurprisingly, 182 99:59:59,999 --> 99:59:59,999 as many of these new power models get to scale, 183 99:59:59,999 --> 99:59:59,999 what you see is this massive push-back 184 99:59:59,999 --> 99:59:59,999 from the forces of old power. 185 99:59:59,999 --> 99:59:59,999 Let's look at this really interesting epic struggle 186 99:59:59,999 --> 99:59:59,999 going on right now between Edward Snowden and the NSA. 187 99:59:59,999 --> 99:59:59,999 You'll note that only that 188 99:59:59,999 --> 99:59:59,999 only one of the two people on this slide 189 99:59:59,999 --> 99:59:59,999 is currently in exile. 190 99:59:59,999 --> 99:59:59,999 And so, it's not at all clear 191 99:59:59,999 --> 99:59:59,999 that new power will be the inevitable victor. 192 99:59:59,999 --> 99:59:59,999 That said, keep one thing in mind: 193 99:59:59,999 --> 99:59:59,999 We're at the beginning of a very steep curve. 194 99:59:59,999 --> 99:59:59,999 So you think about some of these new power models, right? 195 99:59:59,999 --> 99:59:59,999 These were just like someone's 196 99:59:59,999 --> 99:59:59,999 garage idea a few years ago, 197 99:59:59,999 --> 99:59:59,999 now they're disrupting entire industries. 198 99:59:59,999 --> 99:59:59,999 And so, what's interesting about new power, 199 99:59:59,999 --> 99:59:59,999 is the way it feeds on itself.