[Script Info]
Title: 
[Events]
Format: Layer, Start, End, Style, Name, MarginL, MarginR, MarginV, Effect, Text
Dialogue: 0,0:00:00.12,0:00:03.77,Default,,0000,0000,0000,,So this is Anna Hazare,
Dialogue: 0,0:00:03.77,0:00:07.68,Default,,0000,0000,0000,,and Anna Hazare may well be\Nthe most cutting-edge
Dialogue: 0,0:00:07.68,0:00:10.91,Default,,0000,0000,0000,,digital activist in the world today.
Dialogue: 0,0:00:10.91,0:00:12.45,Default,,0000,0000,0000,,And you wouldn't know it by looking at him.
Dialogue: 0,0:00:12.45,0:00:18.10,Default,,0000,0000,0000,,Hazare is a 77-year-old Indian \Nanticorruption and social justice activist.
Dialogue: 0,0:00:18.10,0:00:21.69,Default,,0000,0000,0000,,And in 2011, he was running a big campaign
Dialogue: 0,0:00:21.69,0:00:24.65,Default,,0000,0000,0000,,to address everyday corruption in India,
Dialogue: 0,0:00:24.65,0:00:27.52,Default,,0000,0000,0000,,a topic that Indian elites love to ignore.
Dialogue: 0,0:00:27.52,0:00:29.10,Default,,0000,0000,0000,,So as part of this campaign,
Dialogue: 0,0:00:29.10,0:00:31.02,Default,,0000,0000,0000,,he was using all of the traditional tactics
Dialogue: 0,0:00:31.02,0:00:33.24,Default,,0000,0000,0000,,that a good Gandhian organizer would use.
Dialogue: 0,0:00:33.24,0:00:35.30,Default,,0000,0000,0000,,So he was on a hunger strike,
Dialogue: 0,0:00:35.30,0:00:37.82,Default,,0000,0000,0000,,and Hazare realized through his hunger
Dialogue: 0,0:00:37.82,0:00:39.60,Default,,0000,0000,0000,,that actually maybe this time,
Dialogue: 0,0:00:39.60,0:00:41.34,Default,,0000,0000,0000,,in the 21st century,
Dialogue: 0,0:00:41.34,0:00:42.83,Default,,0000,0000,0000,,a hunger strike wouldn't be enough.
Dialogue: 0,0:00:42.83,0:00:47.13,Default,,0000,0000,0000,,So he started playing around \Nwith mobile activism.
Dialogue: 0,0:00:47.13,0:00:49.01,Default,,0000,0000,0000,,So the first thing he did \Nis he said to people,
Dialogue: 0,0:00:49.01,0:00:51.08,Default,,0000,0000,0000,,"Okay, why don't you send me
Dialogue: 0,0:00:51.08,0:00:52.84,Default,,0000,0000,0000,,a text message if you support
Dialogue: 0,0:00:52.84,0:00:54.58,Default,,0000,0000,0000,,my campaign against corruption?"
Dialogue: 0,0:00:54.58,0:00:56.85,Default,,0000,0000,0000,,So he does this, he \Ngives people a short code,
Dialogue: 0,0:00:56.85,0:00:59.47,Default,,0000,0000,0000,,and about 80,000 people do it.
Dialogue: 0,0:00:59.47,0:01:01.44,Default,,0000,0000,0000,,Okay, that's pretty respectable.
Dialogue: 0,0:01:01.44,0:01:02.38,Default,,0000,0000,0000,,But then he decides,
Dialogue: 0,0:01:02.38,0:01:04.50,Default,,0000,0000,0000,,"Let me tweak my tactics a little bit."
Dialogue: 0,0:01:04.50,0:01:08.97,Default,,0000,0000,0000,,He says, "Why don't you leave\Nme a missed call?"
Dialogue: 0,0:01:08.97,0:01:12.04,Default,,0000,0000,0000,,Now, for those of you who have\Nlived in the global South,
Dialogue: 0,0:01:12.04,0:01:13.53,Default,,0000,0000,0000,,you'll know that missed calls
Dialogue: 0,0:01:13.53,0:01:17.37,Default,,0000,0000,0000,,are a really critical part\Nof global mobile culture.
Dialogue: 0,0:01:17.37,0:01:18.49,Default,,0000,0000,0000,,I see people nodding.
Dialogue: 0,0:01:18.49,0:01:20.60,Default,,0000,0000,0000,,People leave missed calls all the time:
Dialogue: 0,0:01:20.60,0:01:22.54,Default,,0000,0000,0000,,If you're running late for a meeting
Dialogue: 0,0:01:22.54,0:01:24.85,Default,,0000,0000,0000,,and you just want to let them\Nknow that you're on the way,
Dialogue: 0,0:01:24.85,0:01:26.57,Default,,0000,0000,0000,,you leave them a missed call.
Dialogue: 0,0:01:26.57,0:01:28.50,Default,,0000,0000,0000,,If you're dating someone and \Nyou just want to say "I miss you"
Dialogue: 0,0:01:28.50,0:01:29.88,Default,,0000,0000,0000,,you leave them a missed call.
Dialogue: 0,0:01:29.88,0:01:32.43,Default,,0000,0000,0000,,So a note for a dating tip here,
Dialogue: 0,0:01:32.43,0:01:33.55,Default,,0000,0000,0000,,in some cultures,
Dialogue: 0,0:01:33.55,0:01:34.83,Default,,0000,0000,0000,,if you want to please your lover,
Dialogue: 0,0:01:34.83,0:01:39.34,Default,,0000,0000,0000,,you call them and hang up.\N(Laughter)
Dialogue: 0,0:01:39.34,0:01:42.69,Default,,0000,0000,0000,,So why do people leave missed calls?
Dialogue: 0,0:01:42.69,0:01:44.14,Default,,0000,0000,0000,,Well, the reason of course is that
Dialogue: 0,0:01:44.14,0:01:46.90,Default,,0000,0000,0000,,they're trying to avoid charges
Dialogue: 0,0:01:46.90,0:01:50.26,Default,,0000,0000,0000,,associated with making calls\Nand sending texts.
Dialogue: 0,0:01:50.26,0:01:54.32,Default,,0000,0000,0000,,So when Hazare asked people \Nto leave him a missed call,
Dialogue: 0,0:01:54.32,0:01:59.100,Default,,0000,0000,0000,,let's have a little guess how \Nmany people actually did this?
Dialogue: 0,0:01:59.100,0:02:03.42,Default,,0000,0000,0000,,Thirty-five million.
Dialogue: 0,0:02:03.42,0:02:07.46,Default,,0000,0000,0000,,So this is one of the largest coordinated\Nactions in human history.
Dialogue: 0,0:02:07.46,0:02:09.21,Default,,0000,0000,0000,,It's remarkable.
Dialogue: 0,0:02:09.21,0:02:13.71,Default,,0000,0000,0000,,And this reflects the extraordinary strength \Nof the emerging Indian middle class
Dialogue: 0,0:02:13.71,0:02:16.68,Default,,0000,0000,0000,,and the power that their\Nmobile phones bring.
Dialogue: 0,0:02:16.68,0:02:18.27,Default,,0000,0000,0000,,But he used that,
Dialogue: 0,0:02:18.27,0:02:22.49,Default,,0000,0000,0000,,Hazare ended up with this massive \NCSV file of mobile phone numbers,
Dialogue: 0,0:02:22.49,0:02:24.27,Default,,0000,0000,0000,,and he used that to deploy
Dialogue: 0,0:02:24.27,0:02:26.27,Default,,0000,0000,0000,,real people power on the ground
Dialogue: 0,0:02:26.27,0:02:29.68,Default,,0000,0000,0000,,to get hundreds of thousands of\Npeople out on the streets in Delhi
Dialogue: 0,0:02:29.68,0:02:34.03,Default,,0000,0000,0000,,to make a national point of \Neveryday corruption in India.
Dialogue: 0,0:02:34.03,0:02:36.47,Default,,0000,0000,0000,,It's a really striking story.
Dialogue: 0,0:02:36.47,0:02:38.68,Default,,0000,0000,0000,,So this is me when I was 12 years old.
Dialogue: 0,0:02:38.68,0:02:40.39,Default,,0000,0000,0000,,I hope you see the resemblance.
Dialogue: 0,0:02:40.39,0:02:42.32,Default,,0000,0000,0000,,And I was also an activist,
Dialogue: 0,0:02:42.32,0:02:44.56,Default,,0000,0000,0000,,and I have been an activist all my life.
Dialogue: 0,0:02:44.56,0:02:45.89,Default,,0000,0000,0000,,I had this really funny childhood
Dialogue: 0,0:02:45.89,0:02:47.91,Default,,0000,0000,0000,,where I traipsed around the world
Dialogue: 0,0:02:47.91,0:02:50.70,Default,,0000,0000,0000,,meeting world leaders and \NNoble prize winners,
Dialogue: 0,0:02:50.70,0:02:52.99,Default,,0000,0000,0000,,talking about Third World debt,
Dialogue: 0,0:02:52.99,0:02:54.28,Default,,0000,0000,0000,,as it was then called,
Dialogue: 0,0:02:54.28,0:02:55.81,Default,,0000,0000,0000,,and demilitarization.
Dialogue: 0,0:02:55.81,0:03:00.04,Default,,0000,0000,0000,,I was a very, very serious child.\N(Laughter)
Dialogue: 0,0:03:00.04,0:03:01.95,Default,,0000,0000,0000,,And back then,
Dialogue: 0,0:03:01.95,0:03:03.38,Default,,0000,0000,0000,,in the early '90s,
Dialogue: 0,0:03:03.38,0:03:07.21,Default,,0000,0000,0000,,I had a very cutting-edge\Ntech tool of my own:
Dialogue: 0,0:03:07.21,0:03:09.47,Default,,0000,0000,0000,,the fax.
Dialogue: 0,0:03:09.47,0:03:11.64,Default,,0000,0000,0000,,And the fax was the \Ntool of my activism.
Dialogue: 0,0:03:11.64,0:03:13.20,Default,,0000,0000,0000,,And at that time, it was the best way
Dialogue: 0,0:03:13.20,0:03:15.10,Default,,0000,0000,0000,,to get a message to a lot of people
Dialogue: 0,0:03:15.10,0:03:17.54,Default,,0000,0000,0000,,all at once.
Dialogue: 0,0:03:17.54,0:03:19.98,Default,,0000,0000,0000,,I'll give you one example of a fax\Ncampaign that I ran.
Dialogue: 0,0:03:19.98,0:03:22.08,Default,,0000,0000,0000,,It was the eve of the Gulf War
Dialogue: 0,0:03:22.08,0:03:25.63,Default,,0000,0000,0000,,and I organized a global campaign \Nto flood the hotel,
Dialogue: 0,0:03:25.63,0:03:27.11,Default,,0000,0000,0000,,the Intercontinental in Geneva,
Dialogue: 0,0:03:27.11,0:03:28.66,Default,,0000,0000,0000,,where James Baker and Tariq Aziz
Dialogue: 0,0:03:28.66,0:03:30.59,Default,,0000,0000,0000,,were meeting on the eve of the war,
Dialogue: 0,0:03:30.59,0:03:32.97,Default,,0000,0000,0000,,and I thought if I could \Nflood them with faxes,
Dialogue: 0,0:03:32.97,0:03:34.05,Default,,0000,0000,0000,,we'll stop the war.
Dialogue: 0,0:03:34.05,0:03:36.24,Default,,0000,0000,0000,,Well, unsurprisingly,
Dialogue: 0,0:03:36.24,0:03:39.83,Default,,0000,0000,0000,,that campaign was wholly unsuccessful.
Dialogue: 0,0:03:39.83,0:03:41.49,Default,,0000,0000,0000,,There are lots of reasons for that,
Dialogue: 0,0:03:41.49,0:03:43.97,Default,,0000,0000,0000,,but there's no doubt that \None sputtering fax machine
Dialogue: 0,0:03:43.97,0:03:47.30,Default,,0000,0000,0000,,in Geneva was a little bit\Nof a bandwidth constraint
Dialogue: 0,0:03:47.30,0:03:50.14,Default,,0000,0000,0000,,in terms of the ability to \Nget a message to lots of people.
Dialogue: 0,0:03:50.14,0:03:54.17,Default,,0000,0000,0000,,And so, I went on to \Ndiscover some better tools.
Dialogue: 0,0:03:54.17,0:03:56.81,Default,,0000,0000,0000,,I cofounded Avaaz, which uses the \NInternet to mobilize people
Dialogue: 0,0:03:56.81,0:03:59.41,Default,,0000,0000,0000,,and now has almost \N40 million members,
Dialogue: 0,0:03:59.41,0:04:01.97,Default,,0000,0000,0000,,and I now run Purpose, which \Nis a home for these kinds of
Dialogue: 0,0:04:01.97,0:04:04.27,Default,,0000,0000,0000,,technology-powered movements.
Dialogue: 0,0:04:04.27,0:04:06.09,Default,,0000,0000,0000,,So what's the moral of this story?
Dialogue: 0,0:04:06.09,0:04:07.60,Default,,0000,0000,0000,,Is the moral of this story,\N
Dialogue: 0,0:04:07.60,0:04:12.70,Default,,0000,0000,0000,,you know what, the fax is kind of\Neclipsed by the mobile phone?
Dialogue: 0,0:04:12.70,0:04:14.94,Default,,0000,0000,0000,,This is another story of \Ntech-determinism?
Dialogue: 0,0:04:14.94,0:04:18.12,Default,,0000,0000,0000,,Well, I would argue that there's \Nactually more to it than that.
Dialogue: 0,0:04:18.12,0:04:20.80,Default,,0000,0000,0000,,I'd argue that in the last 20 years,
Dialogue: 0,0:04:20.80,0:04:23.04,Default,,0000,0000,0000,,something more fundamental has changed\N
Dialogue: 0,0:04:23.04,0:04:24.74,Default,,0000,0000,0000,,than just new tech.
Dialogue: 0,0:04:24.74,0:04:27.56,Default,,0000,0000,0000,,I would argue that there has\Nbeen a fundamental shift
Dialogue: 0,0:04:27.56,0:04:29.71,Default,,0000,0000,0000,,in the balance of power
Dialogue: 0,0:04:29.71,0:04:31.23,Default,,0000,0000,0000,,in the world.
Dialogue: 0,0:04:31.23,0:04:33.14,Default,,0000,0000,0000,,You ask any activist how \Nto understand the world,
Dialogue: 0,0:04:33.14,0:04:35.62,Default,,0000,0000,0000,,and they'll say,\N"Look at where the power is,
Dialogue: 0,0:04:35.62,0:04:38.08,Default,,0000,0000,0000,,who has it, how it's shifting."
Dialogue: 0,0:04:38.08,0:04:41.08,Default,,0000,0000,0000,,And I think we all sense that \Nsomething big is happening.
Dialogue: 0,0:04:41.08,0:04:43.52,Default,,0000,0000,0000,,So Henry Timms and I —
Dialogue: 0,0:04:43.52,0:04:45.37,Default,,0000,0000,0000,,Henry's a fellow movement builder —
Dialogue: 0,0:04:45.37,0:04:47.27,Default,,0000,0000,0000,,got talking one day and \Nwe started to think,
Dialogue: 0,0:04:47.27,0:04:49.27,Default,,0000,0000,0000,,how can we make sense of this new world?
Dialogue: 0,0:04:49.27,0:04:50.46,Default,,0000,0000,0000,,How can we describe it and give
Dialogue: 0,0:04:50.46,0:04:52.91,Default,,0000,0000,0000,,it a framework that makes it more useful?
Dialogue: 0,0:04:52.91,0:04:54.14,Default,,0000,0000,0000,,Because we realized that many
Dialogue: 0,0:04:54.14,0:04:56.95,Default,,0000,0000,0000,,of the lessons that we were\Ndiscovering in movements
Dialogue: 0,0:04:56.95,0:04:59.66,Default,,0000,0000,0000,,actually applied all over the world
Dialogue: 0,0:04:59.66,0:05:01.78,Default,,0000,0000,0000,,in many sectors of our society.
Dialogue: 0,0:05:01.78,0:05:03.66,Default,,0000,0000,0000,,So I want to introduce you to\Nthis framework:
Dialogue: 0,0:05:03.66,0:05:05.88,Default,,0000,0000,0000,,Old power, meet new power.
Dialogue: 0,0:05:05.88,0:05:09.31,Default,,0000,0000,0000,,And I want to talk to you about\Nwhat new power is today.
Dialogue: 0,0:05:09.31,0:05:11.27,Default,,0000,0000,0000,,New power is the deployment
Dialogue: 0,0:05:11.27,0:05:14.46,Default,,0000,0000,0000,,of mass participation \Nand peer coordination —
Dialogue: 0,0:05:14.46,0:05:16.10,Default,,0000,0000,0000,,these are the two key elements —
Dialogue: 0,0:05:16.10,0:05:18.60,Default,,0000,0000,0000,,to create change and shift outcomes.
Dialogue: 0,0:05:18.60,0:05:21.69,Default,,0000,0000,0000,,And we see new power all around us.
Dialogue: 0,0:05:21.69,0:05:22.97,Default,,0000,0000,0000,,This is Beppe Grillo
Dialogue: 0,0:05:22.97,0:05:25.12,Default,,0000,0000,0000,,he was a populist Italian blogger
Dialogue: 0,0:05:25.12,0:05:28.54,Default,,0000,0000,0000,,who, with a minimal political apparatus\Nand only some online tools,
Dialogue: 0,0:05:28.54,0:05:31.03,Default,,0000,0000,0000,,won more than 25 percent of the vote
Dialogue: 0,0:05:31.03,0:05:33.46,Default,,0000,0000,0000,,in recent Italian elections.
Dialogue: 0,0:05:33.46,0:05:34.82,Default,,0000,0000,0000,,This is Airbnb,
Dialogue: 0,0:05:34.82,0:05:36.57,Default,,0000,0000,0000,,which in just a few years
Dialogue: 0,0:05:36.57,0:05:38.73,Default,,0000,0000,0000,,has radically disrupted the hotel industry
Dialogue: 0,0:05:38.73,0:05:41.65,Default,,0000,0000,0000,,without owning a single\Nsquare foot of real estate.
Dialogue: 0,0:05:41.65,0:05:43.00,Default,,0000,0000,0000,,This is Kickstarter,
Dialogue: 0,0:05:43.00,0:05:45.90,Default,,0000,0000,0000,,which we know has raised over a billion dollars
Dialogue: 0,0:05:45.90,0:05:48.32,Default,,0000,0000,0000,,from more than five million people.
Dialogue: 0,0:05:48.32,0:05:50.25,Default,,0000,0000,0000,,Now, we're familiar with all of these models.
Dialogue: 0,0:05:50.25,0:05:53.45,Default,,0000,0000,0000,,But what's striking is the commonalities,
Dialogue: 0,0:05:53.45,0:05:55.58,Default,,0000,0000,0000,,the structural features of \Nthese new models
Dialogue: 0,0:05:55.58,0:05:57.72,Default,,0000,0000,0000,,and how they differ from old power.
Dialogue: 0,0:05:57.72,0:05:59.39,Default,,0000,0000,0000,,Let's look a little bit at this.
Dialogue: 0,0:05:59.39,0:06:02.55,Default,,0000,0000,0000,,Old power is held like a currency.
Dialogue: 0,0:06:02.55,0:06:04.53,Default,,0000,0000,0000,,New power works like a current.
Dialogue: 0,0:06:04.53,0:06:07.03,Default,,0000,0000,0000,,Old power is held by a few.
Dialogue: 0,0:06:07.03,0:06:10.47,Default,,0000,0000,0000,,New power isn't held by a few,\Nit's made by many.
Dialogue: 0,0:06:10.47,0:06:12.98,Default,,0000,0000,0000,,Old power is all about download,
Dialogue: 0,0:06:12.98,0:06:14.71,Default,,0000,0000,0000,,and new power uploads.
Dialogue: 0,0:06:14.71,0:06:17.24,Default,,0000,0000,0000,,And you see a whole set of \Ncharacteristics that you can trace,
Dialogue: 0,0:06:17.24,0:06:20.36,Default,,0000,0000,0000,,whether it's in media or \Npolitics or education.
Dialogue: 0,0:06:20.36,0:06:22.42,Default,,0000,0000,0000,,So we've talked a little bit \Nabout what new power is.
Dialogue: 0,0:06:22.42,0:06:25.59,Default,,0000,0000,0000,,Let's, for a second, talk about \Nwhat new power isn't.
Dialogue: 0,0:06:25.59,0:06:29.38,Default,,0000,0000,0000,,New power is not your Facebook page.
Dialogue: 0,0:06:29.38,0:06:32.21,Default,,0000,0000,0000,,I assure you that having a \Nsocial media strategy
Dialogue: 0,0:06:32.21,0:06:34.76,Default,,0000,0000,0000,,can enable you to do just as much download
Dialogue: 0,0:06:34.76,0:06:37.62,Default,,0000,0000,0000,,as you used to do when you had the radio.
Dialogue: 0,0:06:37.62,0:06:41.15,Default,,0000,0000,0000,,Just ask Syrian dictator Bashar al-Assad,
Dialogue: 0,0:06:41.15,0:06:42.89,Default,,0000,0000,0000,,I assure you that his Facebook page
Dialogue: 0,0:06:42.89,0:06:47.02,Default,,0000,0000,0000,,has not embraced the power\Nof participation.
Dialogue: 0,0:06:47.02,0:06:50.41,Default,,0000,0000,0000,,New power is not inherently positive.
Dialogue: 0,0:06:50.41,0:06:52.70,Default,,0000,0000,0000,,In fact, this isn't an normative\Nargument that we're making,
Dialogue: 0,0:06:52.70,0:06:54.51,Default,,0000,0000,0000,,there are many good things \Nabout new power,
Dialogue: 0,0:06:54.51,0:06:56.33,Default,,0000,0000,0000,,but it can produce bad outcomes.
Dialogue: 0,0:06:56.33,0:06:58.34,Default,,0000,0000,0000,,More participation, more peer coordination,
Dialogue: 0,0:06:58.34,0:07:00.12,Default,,0000,0000,0000,,sometimes distorts outcomes
Dialogue: 0,0:07:00.12,0:07:01.20,Default,,0000,0000,0000,,and there are some things,
Dialogue: 0,0:07:01.20,0:07:03.30,Default,,0000,0000,0000,,like things, for example, \Nin the medical profession
Dialogue: 0,0:07:03.30,0:07:06.29,Default,,0000,0000,0000,,that we want new power \Nto get nowhere near.
Dialogue: 0,0:07:06.29,0:07:09.30,Default,,0000,0000,0000,,And thirdly, new power is not\Nthe inevitable victor.
Dialogue: 0,0:07:09.30,0:07:10.88,Default,,0000,0000,0000,,In fact, unsurprisingly,
Dialogue: 0,0:07:10.88,0:07:13.86,Default,,0000,0000,0000,,as many of these new power\Nmodels get to scale,
Dialogue: 0,0:07:13.86,0:07:16.33,Default,,0000,0000,0000,,what you see is this massive pushback
Dialogue: 0,0:07:16.33,0:07:18.08,Default,,0000,0000,0000,,from the forces of old power.
Dialogue: 0,0:07:18.08,0:07:20.29,Default,,0000,0000,0000,,Just look at this really \Ninteresting epic struggle
Dialogue: 0,0:07:20.29,0:07:24.68,Default,,0000,0000,0000,,going on right now between \NEdward Snowden and the NSA.
Dialogue: 0,0:07:24.68,0:07:27.06,Default,,0000,0000,0000,,You'll note that only one of \Nthe two people on this slide
Dialogue: 0,0:07:27.06,0:07:29.24,Default,,0000,0000,0000,,is currently in exile.
Dialogue: 0,0:07:29.24,0:07:30.65,Default,,0000,0000,0000,,And so, it's not at all clear
Dialogue: 0,0:07:30.65,0:07:32.74,Default,,0000,0000,0000,,that new power will be \Nthe inevitable victor.
Dialogue: 0,0:07:32.74,0:07:35.69,Default,,0000,0000,0000,,That said, keep one thing in mind:\N
Dialogue: 0,0:07:35.69,0:07:38.58,Default,,0000,0000,0000,,We're at the beginning of a\Nvery steep curve.
Dialogue: 0,0:07:38.58,0:07:40.22,Default,,0000,0000,0000,,So you think about some of \Nthese new power models, right?
Dialogue: 0,0:07:40.22,0:07:42.33,Default,,0000,0000,0000,,These were just like someone's
Dialogue: 0,0:07:42.33,0:07:44.87,Default,,0000,0000,0000,,garage idea a few years ago,
Dialogue: 0,0:07:44.87,0:07:48.01,Default,,0000,0000,0000,,and now they're disrupting \Nentire industries.
Dialogue: 0,0:07:48.01,0:07:50.68,Default,,0000,0000,0000,,And so, what's interesting\Nabout new power,
Dialogue: 0,0:07:50.68,0:07:52.70,Default,,0000,0000,0000,,is the way it feeds\Non itself.
Dialogue: 0,0:07:52.70,0:07:54.72,Default,,0000,0000,0000,,Once you have an experience of new power,
Dialogue: 0,0:07:54.72,0:07:56.91,Default,,0000,0000,0000,,you tend to expect and \Nwant more of it.
Dialogue: 0,0:07:56.91,0:07:59.79,Default,,0000,0000,0000,,So let's say you've used a\Npeer-to-peer lending platform
Dialogue: 0,0:07:59.79,0:08:02.32,Default,,0000,0000,0000,,like Lending Tree or Prosper,
Dialogue: 0,0:08:02.32,0:08:04.61,Default,,0000,0000,0000,,then you've figured out that\Nyou don't need the bank,
Dialogue: 0,0:08:04.61,0:08:06.54,Default,,0000,0000,0000,,and who wants the bank, right?
Dialogue: 0,0:08:06.54,0:08:08.98,Default,,0000,0000,0000,,And so, that experience tends \Nto embolden you
Dialogue: 0,0:08:08.98,0:08:11.92,Default,,0000,0000,0000,,it tends to make you want\Nmore participation
Dialogue: 0,0:08:11.92,0:08:14.26,Default,,0000,0000,0000,,across more aspects of your life.
Dialogue: 0,0:08:14.26,0:08:15.81,Default,,0000,0000,0000,,And what this gives rise to is
Dialogue: 0,0:08:15.81,0:08:17.38,Default,,0000,0000,0000,,a set of values.
Dialogue: 0,0:08:17.38,0:08:18.69,Default,,0000,0000,0000,,We talked about the models
Dialogue: 0,0:08:18.69,0:08:20.28,Default,,0000,0000,0000,,that new power has engendered —
Dialogue: 0,0:08:20.28,0:08:22.12,Default,,0000,0000,0000,,the Airbnbs, the Kickstarters.
Dialogue: 0,0:08:22.12,0:08:23.64,Default,,0000,0000,0000,,What about the values?
Dialogue: 0,0:08:23.64,0:08:25.32,Default,,0000,0000,0000,,And this is an early sketch
Dialogue: 0,0:08:25.32,0:08:27.88,Default,,0000,0000,0000,,at what new power values look like.
Dialogue: 0,0:08:27.88,0:08:31.01,Default,,0000,0000,0000,,New power values prize\Ntransparency above all else.
Dialogue: 0,0:08:31.01,0:08:33.23,Default,,0000,0000,0000,,It's almost a religious \Nbelief in transparency,
Dialogue: 0,0:08:33.23,0:08:35.50,Default,,0000,0000,0000,,a belief that if you shine \Na light on something,
Dialogue: 0,0:08:35.50,0:08:36.93,Default,,0000,0000,0000,,it will be better.
Dialogue: 0,0:08:36.93,0:08:39.68,Default,,0000,0000,0000,,And remember that in the 20th \Ncentury, this was not at all true.
Dialogue: 0,0:08:39.68,0:08:42.64,Default,,0000,0000,0000,,People thought that gentlemen\Nshould sit behind closed doors
Dialogue: 0,0:08:42.64,0:08:44.92,Default,,0000,0000,0000,,and make comfortable agreements.
Dialogue: 0,0:08:44.92,0:08:48.33,Default,,0000,0000,0000,,New power values of informal,\Nnetworked governance.
Dialogue: 0,0:08:48.33,0:08:50.97,Default,,0000,0000,0000,,New power folks would never \Nhave invented the U.N. today,
Dialogue: 0,0:08:50.97,0:08:52.81,Default,,0000,0000,0000,,for better or worse.
Dialogue: 0,0:08:52.81,0:08:54.52,Default,,0000,0000,0000,,New power values participation,
Dialogue: 0,0:08:54.52,0:08:57.32,Default,,0000,0000,0000,,and new power is all about do-it-yourself.
Dialogue: 0,0:08:57.32,0:08:58.81,Default,,0000,0000,0000,,In fact, what's interesting \Nabout new power
Dialogue: 0,0:08:58.81,0:09:02.52,Default,,0000,0000,0000,,is that it eschews some of \Nthe professionalization
Dialogue: 0,0:09:02.52,0:09:03.99,Default,,0000,0000,0000,,and specialization that was
Dialogue: 0,0:09:03.99,0:09:06.38,Default,,0000,0000,0000,,all the rage in the 20th century.
Dialogue: 0,0:09:06.38,0:09:08.19,Default,,0000,0000,0000,,So what's interesting about these
Dialogue: 0,0:09:08.19,0:09:10.16,Default,,0000,0000,0000,,new power values and these\Nnew power models
Dialogue: 0,0:09:10.16,0:09:12.46,Default,,0000,0000,0000,,is what they mean for organizations.
Dialogue: 0,0:09:12.46,0:09:14.96,Default,,0000,0000,0000,,So we've spent a bit of time thinking,
Dialogue: 0,0:09:14.96,0:09:17.23,Default,,0000,0000,0000,,how can we plot organizations
Dialogue: 0,0:09:17.23,0:09:19.49,Default,,0000,0000,0000,,on a two-by-two where, essentially,
Dialogue: 0,0:09:19.49,0:09:21.55,Default,,0000,0000,0000,,we look at new power values
Dialogue: 0,0:09:21.55,0:09:22.81,Default,,0000,0000,0000,,and new power models
Dialogue: 0,0:09:22.81,0:09:24.61,Default,,0000,0000,0000,,and see where different people sit?
Dialogue: 0,0:09:24.61,0:09:26.50,Default,,0000,0000,0000,,We started with a U.S. analysis,
Dialogue: 0,0:09:26.50,0:09:28.88,Default,,0000,0000,0000,,and let me show you \Nsome interesting findings.
Dialogue: 0,0:09:28.88,0:09:30.86,Default,,0000,0000,0000,,So the first is Apple.
Dialogue: 0,0:09:30.86,0:09:33.39,Default,,0000,0000,0000,,In this framework, we actually\Ndescribed Apple
Dialogue: 0,0:09:33.39,0:09:35.52,Default,,0000,0000,0000,,as an old power company.
Dialogue: 0,0:09:35.52,0:09:37.17,Default,,0000,0000,0000,,That's because the ideology,
Dialogue: 0,0:09:37.17,0:09:39.46,Default,,0000,0000,0000,,the governing ideology of Apple
Dialogue: 0,0:09:39.46,0:09:42.33,Default,,0000,0000,0000,,is the ideology of the perfectionist
Dialogue: 0,0:09:42.33,0:09:44.36,Default,,0000,0000,0000,,product designer in Cupertino.
Dialogue: 0,0:09:44.36,0:09:48.43,Default,,0000,0000,0000,,It's absolutely about that beautiful, \Nperfect thing descending upon us
Dialogue: 0,0:09:48.43,0:09:49.78,Default,,0000,0000,0000,,in perfection.
Dialogue: 0,0:09:49.78,0:09:52.40,Default,,0000,0000,0000,,And it does not value, as a \Ncompany, transparency.
Dialogue: 0,0:09:52.40,0:09:54.06,Default,,0000,0000,0000,,In fact, it's very secretive.
Dialogue: 0,0:09:54.06,0:09:56.89,Default,,0000,0000,0000,,Now, Apple is one of the most\Nsuccesful companies in the world.
Dialogue: 0,0:09:56.89,0:09:58.26,Default,,0000,0000,0000,,So this shows that you can\N
Dialogue: 0,0:09:58.26,0:10:00.95,Default,,0000,0000,0000,,still pursue a successful \Nold power strategy.
Dialogue: 0,0:10:00.95,0:10:03.92,Default,,0000,0000,0000,,But one can argue that there's \Nreal vulnerabilites in that model.
Dialogue: 0,0:10:03.92,0:10:05.94,Default,,0000,0000,0000,,I think another interesting comparison
Dialogue: 0,0:10:05.94,0:10:08.12,Default,,0000,0000,0000,,is that of the Obama campaign
Dialogue: 0,0:10:08.12,0:10:11.24,Default,,0000,0000,0000,,versus the Obama presidency.
Dialogue: 0,0:10:11.24,0:10:18.70,Default,,0000,0000,0000,,(Applause)
Dialogue: 0,0:10:18.70,0:10:20.45,Default,,0000,0000,0000,,Now, I like President Obama,
Dialogue: 0,0:10:20.45,0:10:24.40,Default,,0000,0000,0000,,but he ran with new \Npower at his back, right?
Dialogue: 0,0:10:24.40,0:10:26.23,Default,,0000,0000,0000,,And he said to people,\N
Dialogue: 0,0:10:26.23,0:10:28.20,Default,,0000,0000,0000,,we are the ones we've\Nbeen waiting for.
Dialogue: 0,0:10:28.20,0:10:29.65,Default,,0000,0000,0000,,And he used crowdfunding
Dialogue: 0,0:10:29.65,0:10:30.86,Default,,0000,0000,0000,,to power a campaign.
Dialogue: 0,0:10:30.86,0:10:32.27,Default,,0000,0000,0000,,But when he got into office,
Dialogue: 0,0:10:32.27,0:10:35.46,Default,,0000,0000,0000,,he governed like more or less \Nall the other presidents did.
Dialogue: 0,0:10:35.46,0:10:37.82,Default,,0000,0000,0000,,And this is a really interesting trend,
Dialogue: 0,0:10:37.82,0:10:39.82,Default,,0000,0000,0000,,is when new power gets powerful,
Dialogue: 0,0:10:39.82,0:10:41.39,Default,,0000,0000,0000,,what happens?\N
Dialogue: 0,0:10:41.39,0:10:43.16,Default,,0000,0000,0000,,So this is a framework you \Nshould look at
Dialogue: 0,0:10:43.16,0:10:44.65,Default,,0000,0000,0000,,and think about where your\Nown organization
Dialogue: 0,0:10:44.65,0:10:45.61,Default,,0000,0000,0000,,sits on it.
Dialogue: 0,0:10:45.61,0:10:47.18,Default,,0000,0000,0000,,And think about where it\Nshould be \N
Dialogue: 0,0:10:47.18,0:10:48.73,Default,,0000,0000,0000,,in five or 10 years.
Dialogue: 0,0:10:48.73,0:10:51.20,Default,,0000,0000,0000,,So what do you do if you're old power?
Dialogue: 0,0:10:51.20,0:10:54.16,Default,,0000,0000,0000,,Well, if you're there \Nthinking, in old power,
Dialogue: 0,0:10:54.16,0:10:56.06,Default,,0000,0000,0000,,this won't happen to us.
Dialogue: 0,0:10:56.06,0:11:01.23,Default,,0000,0000,0000,,Then just look at the Wikipedia\Nentry for Encyclopædia Britannica.
Dialogue: 0,0:11:01.23,0:11:03.62,Default,,0000,0000,0000,,Let me tell you, it's a very sad read.
Dialogue: 0,0:11:03.62,0:11:05.04,Default,,0000,0000,0000,,But if you are old power,
Dialogue: 0,0:11:05.04,0:11:08.84,Default,,0000,0000,0000,,the most important thing you \Ncan do is to occupy yourself
Dialogue: 0,0:11:08.84,0:11:11.49,Default,,0000,0000,0000,,before others occupy you,
Dialogue: 0,0:11:11.49,0:11:12.82,Default,,0000,0000,0000,,before you are occupied.
Dialogue: 0,0:11:12.82,0:11:15.59,Default,,0000,0000,0000,,Imagine that a group\Nof your biggest skeptics
Dialogue: 0,0:11:15.59,0:11:17.94,Default,,0000,0000,0000,,are camped in the heart\Nof your organization
Dialogue: 0,0:11:17.94,0:11:19.82,Default,,0000,0000,0000,,asking the toughest questions
Dialogue: 0,0:11:19.82,0:11:22.75,Default,,0000,0000,0000,,and they can see everything\Ninside of your organization.
Dialogue: 0,0:11:22.75,0:11:25.50,Default,,0000,0000,0000,,And ask them, would they \Nlike what they see
Dialogue: 0,0:11:25.50,0:11:27.78,Default,,0000,0000,0000,,and should our model change?
Dialogue: 0,0:11:27.78,0:11:29.64,Default,,0000,0000,0000,,What about if you're new power?\N
Dialogue: 0,0:11:29.64,0:11:32.27,Default,,0000,0000,0000,,Is new power kind of just \Nriding the wave to glory?
Dialogue: 0,0:11:32.27,0:11:33.75,Default,,0000,0000,0000,,I would argue no.
Dialogue: 0,0:11:33.75,0:11:35.71,Default,,0000,0000,0000,,I would argue that there\Nare some very real challenges
Dialogue: 0,0:11:35.71,0:11:37.40,Default,,0000,0000,0000,,to new power in this nascent phase.
Dialogue: 0,0:11:37.40,0:11:40.90,Default,,0000,0000,0000,,Let's stick with the Occupy Wall Street\Nexample for a moment.
Dialogue: 0,0:11:40.90,0:11:43.89,Default,,0000,0000,0000,,Occupy was this incredible example \Nof new power,
Dialogue: 0,0:11:43.89,0:11:45.74,Default,,0000,0000,0000,,the purest example of new power.
Dialogue: 0,0:11:45.74,0:11:48.27,Default,,0000,0000,0000,,And yet, it failed to consolidate.
Dialogue: 0,0:11:48.27,0:11:50.16,Default,,0000,0000,0000,,So the energy that it created
Dialogue: 0,0:11:50.16,0:11:51.60,Default,,0000,0000,0000,,was great for the meme phase,
Dialogue: 0,0:11:51.60,0:11:54.41,Default,,0000,0000,0000,,but they were so committed to participation,
Dialogue: 0,0:11:54.41,0:11:56.04,Default,,0000,0000,0000,,that they never got anything done.
Dialogue: 0,0:11:56.04,0:11:57.83,Default,,0000,0000,0000,,And in fact that model
Dialogue: 0,0:11:57.83,0:12:00.62,Default,,0000,0000,0000,,means that the challenge for new power is:
Dialogue: 0,0:12:00.62,0:12:03.16,Default,,0000,0000,0000,,how do you use institutional power
Dialogue: 0,0:12:03.16,0:12:05.23,Default,,0000,0000,0000,,without being institutionalized?\N
Dialogue: 0,0:12:05.23,0:12:07.87,Default,,0000,0000,0000,,One the other end of the spectra is Uber.
Dialogue: 0,0:12:07.87,0:12:09.25,Default,,0000,0000,0000,,Uber is an amazing,
Dialogue: 0,0:12:09.25,0:12:11.30,Default,,0000,0000,0000,,highly scalable new power model.
Dialogue: 0,0:12:11.30,0:12:13.33,Default,,0000,0000,0000,,That network is getting denser and denser
Dialogue: 0,0:12:13.33,0:12:14.59,Default,,0000,0000,0000,,by the day.
Dialogue: 0,0:12:14.59,0:12:16.75,Default,,0000,0000,0000,,But what's really interesting \Nabout Uber is
Dialogue: 0,0:12:16.75,0:12:20.49,Default,,0000,0000,0000,,it hasn't really adopted new power values.
Dialogue: 0,0:12:20.49,0:12:24.56,Default,,0000,0000,0000,,This is a real quote from \Nthe Uber CEO recently:
Dialogue: 0,0:12:24.56,0:12:29.01,Default,,0000,0000,0000,,He says, "Once we get rid of the dude \Nin the car" — he means drivers —
Dialogue: 0,0:12:29.01,0:12:32.90,Default,,0000,0000,0000,,"Uber will be cheaper."
Dialogue: 0,0:12:32.90,0:12:35.88,Default,,0000,0000,0000,,Now, new power models\Nlive and die
Dialogue: 0,0:12:35.88,0:12:38.06,Default,,0000,0000,0000,,by the strength of their networks.
Dialogue: 0,0:12:38.06,0:12:39.99,Default,,0000,0000,0000,,By whether the drivers and the consumers\N
Dialogue: 0,0:12:39.99,0:12:42.33,Default,,0000,0000,0000,,who use the service actually believe in it.
Dialogue: 0,0:12:42.33,0:12:45.83,Default,,0000,0000,0000,,Because they're not an exercise \Nof top-down perfectionism,
Dialogue: 0,0:12:45.83,0:12:47.78,Default,,0000,0000,0000,,they are about the network.
Dialogue: 0,0:12:47.78,0:12:49.48,Default,,0000,0000,0000,,And so, the challenge,
Dialogue: 0,0:12:49.48,0:12:51.73,Default,,0000,0000,0000,,and this is why it's in\Nno way surprising,
Dialogue: 0,0:12:51.73,0:12:55.98,Default,,0000,0000,0000,,is that Uber's drivers \Nare now unionizing.
Dialogue: 0,0:12:55.98,0:12:57.58,Default,,0000,0000,0000,,It's extraordinary.
Dialogue: 0,0:12:57.58,0:12:59.87,Default,,0000,0000,0000,,Uber's drivers are turning on Uber.
Dialogue: 0,0:12:59.87,0:13:01.17,Default,,0000,0000,0000,,And the challenge for Uber —
Dialogue: 0,0:13:01.17,0:13:03.09,Default,,0000,0000,0000,,this isn't an easy situation for them —
Dialogue: 0,0:13:03.09,0:13:06.39,Default,,0000,0000,0000,,is that they are locked into\Na broader superstrcuture
Dialogue: 0,0:13:06.39,0:13:08.07,Default,,0000,0000,0000,,that is really old power.
Dialogue: 0,0:13:08.07,0:13:11.08,Default,,0000,0000,0000,,They've raised more than a billion \Ndollars in the capital markets.
Dialogue: 0,0:13:11.08,0:13:13.61,Default,,0000,0000,0000,,Those markets expect a financial return,
Dialogue: 0,0:13:13.61,0:13:15.53,Default,,0000,0000,0000,,and they way you get a financial return
Dialogue: 0,0:13:15.53,0:13:17.92,Default,,0000,0000,0000,,is by squeezing and squeezing
Dialogue: 0,0:13:17.92,0:13:20.17,Default,,0000,0000,0000,,your users and your drivers
Dialogue: 0,0:13:20.17,0:13:21.46,Default,,0000,0000,0000,,for more and more value
Dialogue: 0,0:13:21.46,0:13:23.93,Default,,0000,0000,0000,,and giving that value to your investors.
Dialogue: 0,0:13:23.93,0:13:27.53,Default,,0000,0000,0000,,So the big question about the future \Nof new power, in my view, is:
Dialogue: 0,0:13:27.53,0:13:30.09,Default,,0000,0000,0000,,Will that old power just emerge?\N
Dialogue: 0,0:13:30.09,0:13:31.88,Default,,0000,0000,0000,,So will new power elites just become
Dialogue: 0,0:13:31.88,0:13:33.76,Default,,0000,0000,0000,,old power and squeeze?
Dialogue: 0,0:13:33.76,0:13:36.38,Default,,0000,0000,0000,,Or will that new power\Nbase bite back?
Dialogue: 0,0:13:36.38,0:13:38.14,Default,,0000,0000,0000,,Will the next big Uber
Dialogue: 0,0:13:38.14,0:13:40.52,Default,,0000,0000,0000,,be co-owned by Uber drivers?
Dialogue: 0,0:13:40.52,0:13:43.30,Default,,0000,0000,0000,,And I think this going \Nto be a very interesting
Dialogue: 0,0:13:43.30,0:13:45.20,Default,,0000,0000,0000,,structural question.
Dialogue: 0,0:13:45.20,0:13:48.49,Default,,0000,0000,0000,,Finally, think about new power
Dialogue: 0,0:13:48.49,0:13:50.85,Default,,0000,0000,0000,,being more than just an
Dialogue: 0,0:13:50.85,0:13:52.49,Default,,0000,0000,0000,,entity that scales things \N
Dialogue: 0,0:13:52.49,0:13:56.20,Default,,0000,0000,0000,,that make us have slightly \Nbetter consumer experiences.
Dialogue: 0,0:13:56.20,0:13:58.37,Default,,0000,0000,0000,,My call to action for new power
Dialogue: 0,0:13:58.37,0:14:00.78,Default,,0000,0000,0000,,is to not be an island.
Dialogue: 0,0:14:00.78,0:14:03.94,Default,,0000,0000,0000,,We have major structural\Nproblems in the world today
Dialogue: 0,0:14:03.94,0:14:06.19,Default,,0000,0000,0000,,that could benefit enormously
Dialogue: 0,0:14:06.19,0:14:08.50,Default,,0000,0000,0000,,from the kinds of mass participation
Dialogue: 0,0:14:08.50,0:14:09.84,Default,,0000,0000,0000,,and peer coordination
Dialogue: 0,0:14:09.84,0:14:11.57,Default,,0000,0000,0000,,that these new power players
Dialogue: 0,0:14:11.57,0:14:13.97,Default,,0000,0000,0000,,know so well how to generate.
Dialogue: 0,0:14:13.97,0:14:17.48,Default,,0000,0000,0000,,And we badly need them to \Nturn their energies and their power
Dialogue: 0,0:14:17.48,0:14:20.70,Default,,0000,0000,0000,,to big, what economists might call
Dialogue: 0,0:14:20.70,0:14:22.28,Default,,0000,0000,0000,,public goods problems,
Dialogue: 0,0:14:22.28,0:14:24.32,Default,,0000,0000,0000,,that are often beyond markets
Dialogue: 0,0:14:24.32,0:14:26.33,Default,,0000,0000,0000,,where investors can easily be found.
Dialogue: 0,0:14:26.33,0:14:28.22,Default,,0000,0000,0000,,And I think if we can do that,
Dialogue: 0,0:14:28.22,0:14:31.21,Default,,0000,0000,0000,,we might be able to fundamentally change
Dialogue: 0,0:14:31.21,0:14:34.74,Default,,0000,0000,0000,,not only human beings' sense of \Ntheir own agency and power —
Dialogue: 0,0:14:34.74,0:14:37.60,Default,,0000,0000,0000,,because I think that's the most\Nwonderful thing about new power,
Dialogue: 0,0:14:37.60,0:14:40.35,Default,,0000,0000,0000,,is that people feel more powerful —
Dialogue: 0,0:14:40.35,0:14:42.13,Default,,0000,0000,0000,,but we might also be able to change
Dialogue: 0,0:14:42.13,0:14:43.89,Default,,0000,0000,0000,,the way we relate to each other
Dialogue: 0,0:14:43.89,0:14:47.00,Default,,0000,0000,0000,,and the way we relate to \Nauthority and institutions.
Dialogue: 0,0:14:47.00,0:14:49.05,Default,,0000,0000,0000,,And to me, that's absolutely
Dialogue: 0,0:14:49.05,0:14:50.62,Default,,0000,0000,0000,,worth trying for.
Dialogue: 0,0:14:50.62,0:14:51.72,Default,,0000,0000,0000,,Thank you very much.
Dialogue: 0,0:14:51.72,0:14:53.81,Default,,0000,0000,0000,,(Applause)