0:00:00.148,0:00:03.530 I'm going to talk to you about optimism -- 0:00:03.530,0:00:06.013 or more precisely, the optimism bias. 0:00:06.013,0:00:07.658 It's a cognitive illusion 0:00:07.658,0:00:10.400 that we've been studying in my lab for the past few years, 0:00:10.400,0:00:12.135 and 80 percent of us have it. 0:00:12.135,0:00:14.869 It's our tendency to overestimate 0:00:14.869,0:00:17.792 our likelihood of experiencing good events in our lives 0:00:17.792,0:00:21.900 and underestimate our likelihood of experiencing bad events. 0:00:21.900,0:00:24.917 So we underestimate our likelihood of suffering from cancer, 0:00:24.917,0:00:26.423 being in a car accident. 0:00:26.423,0:00:29.609 We overestimate our longevity, our career prospects. 0:00:29.609,0:00:33.054 In short, we're more optimistic than realistic, 0:00:33.054,0:00:35.216 but we are oblivious to the fact. 0:00:35.216,0:00:37.443 Take marriage for example. 0:00:37.443,0:00:40.977 In the Western world, divorce rates are about 40 percent. 0:00:40.977,0:00:44.446 That means that out of five married couples, 0:00:44.446,0:00:47.167 two will end up splitting their assets. 0:00:47.167,0:00:50.542 But when you ask newlyweds about their own likelihood of divorce, 0:00:50.542,0:00:54.234 they estimate it at zero percent. 0:00:54.234,0:00:57.963 And even divorce lawyers, who should really know better, 0:00:57.963,0:01:01.812 hugely underestimate their own likelihood of divorce. 0:01:01.812,0:01:04.938 So it turns out that optimists are not less likely to divorce, 0:01:04.938,0:01:07.468 but they are more likely to remarry. 0:01:07.468,0:01:09.771 In the words of Samuel Johnson, 0:01:09.771,0:01:13.768 "Remarriage is the triumph of hope over experience." 0:01:13.768,0:01:15.730 (Laughter) 0:01:15.730,0:01:20.304 So if we're married, we're more likely to have kids. 0:01:20.304,0:01:23.569 And we all think our kids will be especially talented. 0:01:23.569,0:01:26.167 This, by the way, is my two-year-old nephew, Guy. 0:01:26.167,0:01:28.542 And I just want to make it absolutely clear 0:01:28.542,0:01:31.313 that he's a really bad example of the optimism bias, 0:01:31.313,0:01:34.125 because he is in fact uniquely talented. 0:01:34.125,0:01:35.560 (Laughter) 0:01:35.560,0:01:37.167 And I'm not alone. 0:01:37.167,0:01:39.642 Out of four British people, three said 0:01:39.642,0:01:43.381 that they were optimistic about the future of their own families. 0:01:43.381,0:01:45.132 That's 75 percent. 0:01:45.132,0:01:47.190 But only 30 percent said 0:01:47.190,0:01:49.750 that they thought families in general 0:01:49.750,0:01:52.162 are doing better than a few generations ago. 0:01:52.162,0:01:54.183 And this is a really important point, 0:01:54.183,0:01:56.071 because we're optimistic about ourselves, 0:01:56.071,0:01:57.889 we're optimistic about our kids, 0:01:57.889,0:01:59.677 we're optimistic about our families, 0:01:59.677,0:02:02.860 but we're not so optimistic about the guy sitting next to us, 0:02:02.860,0:02:05.089 and we're somewhat pessimistic 0:02:05.089,0:02:08.968 about the fate of our fellow citizens and the fate of our country. 0:02:08.968,0:02:13.004 But private optimism about our own personal future 0:02:13.004,0:02:15.015 remains persistent. 0:02:15.015,0:02:19.081 And it doesn't mean that we think things will magically turn out okay, 0:02:19.081,0:02:23.113 but rather that we have the unique ability to make it so. 0:02:23.113,0:02:25.954 Now I'm a scientist, I do experiments. 0:02:25.954,0:02:27.746 So to show you what I mean, 0:02:27.746,0:02:30.548 I'm going to do an experiment here with you. 0:02:30.548,0:02:34.398 So I'm going to give you a list of abilities and characteristics, 0:02:34.398,0:02:37.292 and I want you to think for each of these abilities 0:02:37.292,0:02:41.685 where you stand relative to the rest of the population. 0:02:41.685,0:02:45.471 The first one is getting along well with others. 0:02:45.471,0:02:51.123 Who here believes they're at the bottom 25 percent? 0:02:51.123,0:02:55.445 Okay, that's about 10 people out of 1,500. 0:02:55.445,0:02:59.458 Who believes they're at the top 25 percent? 0:02:59.458,0:03:02.168 That's most of us here. 0:03:02.168,0:03:07.098 Okay, now do the same for your driving ability. 0:03:07.098,0:03:09.681 How interesting are you? 0:03:09.681,0:03:12.525 How attractive are you? 0:03:12.525,0:03:15.479 How honest are you? 0:03:15.479,0:03:20.479 And finally, how modest are you? 0:03:20.479,0:03:23.167 So most of us put ourselves above average 0:03:23.167,0:03:25.196 on most of these abilities. 0:03:25.196,0:03:27.327 Now this is statistically impossible. 0:03:27.327,0:03:30.556 We can't all be better than everyone else. 0:03:30.556,0:03:32.198 (Laughter) 0:03:32.198,0:03:34.875 But if we believe we're better than the other guy, 0:03:34.875,0:03:38.958 well that means that we're more likely to get that promotion, to remain married, 0:03:38.958,0:03:41.556 because we're more social, more interesting. 0:03:41.556,0:03:43.719 And it's a global phenomenon. 0:03:43.719,0:03:46.187 The optimism bias has been observed 0:03:46.187,0:03:47.906 in many different countries -- 0:03:47.906,0:03:51.010 in Western cultures, in non-Western cultures, 0:03:51.010,0:03:52.516 in females and males, 0:03:52.516,0:03:54.240 in kids, in the elderly. 0:03:54.240,0:03:56.023 It's quite widespread. 0:03:56.023,0:03:59.523 But the question is, is it good for us? 0:03:59.523,0:04:01.977 So some people say no. 0:04:01.977,0:04:04.495 Some people say the secret to happiness 0:04:04.495,0:04:07.248 is low expectations. 0:04:07.248,0:04:09.752 I think the logic goes something like this: 0:04:09.752,0:04:12.010 If we don't expect greatness, 0:04:12.010,0:04:15.890 if we don't expect to find love and be healthy and successful, 0:04:15.890,0:04:18.988 well we're not going to be disappointed when these things don't happen. 0:04:18.988,0:04:22.396 And if we're not disappointed when good things don't happen, 0:04:22.396,0:04:24.375 and we're pleasantly surprised when they do, 0:04:24.375,0:04:26.156 we will be happy. 0:04:26.156,0:04:27.858 So it's a very good theory, 0:04:27.858,0:04:30.885 but it turns out to be wrong for three reasons. 0:04:30.885,0:04:35.500 Number one: Whatever happens, whether you succeed or you fail, 0:04:35.500,0:04:39.358 people with high expectations always feel better. 0:04:39.358,0:04:43.290 Because how we feel when we get dumped or win employee of the month 0:04:43.290,0:04:46.320 depends on how we interpret that event. 0:04:46.320,0:04:50.370 The psychologists Margaret Marshall and John Brown 0:04:50.370,0:04:53.364 studied students with high and low expectations. 0:04:53.364,0:04:57.548 And they found that when people with high expectations succeed, 0:04:57.548,0:05:00.458 they attribute that success to their own traits. 0:05:00.458,0:05:02.654 "I'm a genius, therefore I got an A, 0:05:02.654,0:05:05.329 therefore I'll get an A again and again in the future." 0:05:05.329,0:05:08.302 When they failed, it wasn't because they were dumb, 0:05:08.302,0:05:11.475 but because the exam just happened to be unfair. 0:05:11.475,0:05:13.758 Next time they will do better. 0:05:13.758,0:05:16.835 People with low expectations do the opposite. 0:05:16.835,0:05:19.667 So when they failed it was because they were dumb, 0:05:19.667,0:05:21.167 and when they succeeded 0:05:21.167,0:05:24.484 it was because the exam just happened to be really easy. 0:05:24.484,0:05:26.885 Next time reality would catch up with them. 0:05:26.885,0:05:28.958 So they felt worse. 0:05:28.958,0:05:32.198 Number two: Regardless of the outcome, 0:05:32.198,0:05:36.245 the pure act of anticipation makes us happy. 0:05:36.245,0:05:39.421 The behavioral economist George Lowenstein 0:05:39.421,0:05:41.140 asked students in his university 0:05:41.140,0:05:45.502 to imagine getting a passionate kiss from a celebrity, any celebrity. 0:05:45.502,0:05:48.387 Then he said, "How much are you willing to pay 0:05:48.387,0:05:50.375 to get a kiss from a celebrity 0:05:50.375,0:05:52.602 if the kiss was delivered immediately, 0:05:52.602,0:05:57.625 in three hours, in 24 hours, in three days, 0:05:57.625,0:06:00.058 in one year, in 10 years? 0:06:00.058,0:06:03.188 He found that the students were willing to pay the most 0:06:03.188,0:06:05.187 not to get a kiss immediately, 0:06:05.187,0:06:08.167 but to get a kiss in three days. 0:06:08.167,0:06:12.414 They were willing to pay extra in order to wait. 0:06:12.414,0:06:15.417 Now they weren't willing to wait a year or 10 years; 0:06:15.417,0:06:16.838 no one wants an aging celebrity. 0:06:16.838,0:06:21.627 But three days seemed to be the optimum amount. 0:06:21.627,0:06:23.930 So why is that? 0:06:23.930,0:06:27.354 Well if you get the kiss now, it's over and done with. 0:06:27.354,0:06:29.304 But if you get the kiss in three days, 0:06:29.304,0:06:33.458 well that's three days of jittery anticipation, the thrill of the wait. 0:06:33.458,0:06:35.327 The students wanted that time 0:06:35.327,0:06:37.708 to imagine where is it going to happen, 0:06:37.708,0:06:39.337 how is it going to happen. 0:06:39.337,0:06:41.548 Anticipation made them happy. 0:06:41.548,0:06:45.417 This is, by the way, why people prefer Friday to Sunday. 0:06:45.417,0:06:47.500 It's a really curious fact, 0:06:47.500,0:06:50.917 because Friday is a day of work and Sunday is a day of pleasure, 0:06:50.917,0:06:53.821 so you'd assume that people will prefer Sunday, 0:06:53.821,0:06:55.542 but they don't. 0:06:55.542,0:06:58.417 It's not because they really, really like being in the office 0:06:58.417,0:07:00.384 and they can't stand strolling in the park 0:07:00.384,0:07:02.045 or having a lazy brunch. 0:07:02.045,0:07:04.181 We know that, because when you ask people 0:07:04.181,0:07:06.885 about their ultimate favorite day of the week, 0:07:06.885,0:07:09.705 surprise, surprise, Saturday comes in at first, 0:07:09.705,0:07:12.625 then Friday, then Sunday. 0:07:12.625,0:07:14.494 People prefer Friday 0:07:14.494,0:07:18.458 because Friday brings with it the anticipation of the weekend ahead, 0:07:18.458,0:07:20.375 all the plans that you have. 0:07:20.375,0:07:23.079 On Sunday, the only thing you can look forward to 0:07:23.079,0:07:25.333 is the work week. 0:07:25.333,0:07:30.210 So optimists are people who expect more kisses in their future, 0:07:30.210,0:07:32.131 more strolls in the park. 0:07:32.131,0:07:36.038 And that anticipation enhances their wellbeing. 0:07:36.038,0:07:39.002 In fact, without the optimism bias, 0:07:39.002,0:07:41.752 we would all be slightly depressed. 0:07:41.752,0:07:44.019 People with mild depression, 0:07:44.019,0:07:46.998 they don't have a bias when they look into the future. 0:07:46.998,0:07:51.220 They're actually more realistic than healthy individuals. 0:07:51.220,0:07:53.321 But individuals with severe depression, 0:07:53.321,0:07:55.150 they have a pessimistic bias. 0:07:55.150,0:07:57.613 So they tend to expect the future 0:07:57.613,0:08:00.090 to be worse than it ends up being. 0:08:00.090,0:08:03.333 So optimism changes subjective reality. 0:08:03.333,0:08:07.083 The way we expect the world to be changes the way we see it. 0:08:07.083,0:08:10.325 But it also changes objective reality. 0:08:10.325,0:08:13.052 It acts as a self-fulfilling prophecy. 0:08:13.052,0:08:15.120 And that is the third reason 0:08:15.120,0:08:18.300 why lowering your expectations will not make you happy. 0:08:18.300,0:08:20.135 Controlled experiments have shown 0:08:20.135,0:08:23.052 that optimism is not only related to success, 0:08:23.052,0:08:24.859 it leads to success. 0:08:24.859,0:08:29.729 Optimism leads to success in academia and sports and politics. 0:08:29.729,0:08:34.204 And maybe the most surprising benefit of optimism is health. 0:08:34.204,0:08:37.529 If we expect the future to be bright, 0:08:37.529,0:08:40.269 stress and anxiety are reduced. 0:08:40.269,0:08:44.489 So all in all, optimism has lots of benefits. 0:08:44.489,0:08:47.500 But the question that was really confusing to me was, 0:08:47.500,0:08:52.169 how do we maintain optimism in the face of reality? 0:08:52.169,0:08:55.187 As an neuroscientist, this was especially confusing, 0:08:55.187,0:08:58.083 because according to all the theories out there, 0:08:58.083,0:09:02.271 when your expectations are not met, you should alter them. 0:09:02.271,0:09:03.823 But this is not what we find. 0:09:03.823,0:09:07.306 We asked people to come into our lab 0:09:07.306,0:09:10.116 in order to try and figure out what was going on. 0:09:10.116,0:09:12.663 We asked them to estimate their likelihood 0:09:12.663,0:09:15.167 of experiencing different terrible events in their lives. 0:09:15.167,0:09:19.542 So, for example, what is your likelihood of suffering from cancer? 0:09:19.542,0:09:21.894 And then we told them the average likelihood 0:09:21.894,0:09:24.875 of someone like them to suffer these misfortunes. 0:09:24.875,0:09:28.440 So cancer, for example, is about 30 percent. 0:09:28.440,0:09:31.375 And then we asked them again, 0:09:31.375,0:09:34.250 "How likely are you to suffer from cancer?" 0:09:34.250,0:09:36.498 What we wanted to know was 0:09:36.498,0:09:39.167 whether people will take the information that we gave them 0:09:39.167,0:09:41.298 to change their beliefs. 0:09:41.298,0:09:43.667 And indeed they did -- 0:09:43.667,0:09:46.248 but mostly when the information we gave them 0:09:46.248,0:09:49.079 was better than what they expected. 0:09:49.079,0:09:50.440 So for example, 0:09:50.440,0:09:53.350 if someone said, "My likelihood of suffering from cancer 0:09:53.350,0:09:55.731 is about 50 percent," 0:09:55.731,0:09:58.252 and we said, "Hey, good news. 0:09:58.252,0:10:00.833 The average likelihood is only 30 percent," 0:10:00.833,0:10:02.879 the next time around they would say, 0:10:02.879,0:10:05.594 "Well maybe my likelihood is about 35 percent." 0:10:05.594,0:10:08.230 So they learned quickly and efficiently. 0:10:08.230,0:10:10.780 But if someone started off saying, 0:10:10.780,0:10:14.183 "My average likelihood of suffering from cancer is about 10 percent," 0:10:14.183,0:10:16.875 and we said, "Hey, bad news. 0:10:16.875,0:10:19.948 The average likelihood is about 30 percent," 0:10:19.948,0:10:22.006 the next time around they would say, 0:10:22.006,0:10:25.125 "Yep. Still think it's about 11 percent." 0:10:25.125,0:10:26.815 (Laughter) 0:10:26.815,0:10:30.134 So it's not that they didn't learn at all -- they did -- 0:10:30.134,0:10:32.470 but much, much less than when we gave them 0:10:32.470,0:10:34.943 positive information about the future. 0:10:34.943,0:10:37.977 And it's not that they didn't remember the numbers that we gave them; 0:10:37.977,0:10:41.050 everyone remembers that the average likelihood of cancer 0:10:41.050,0:10:42.550 is about 30 percent 0:10:42.550,0:10:45.329 and the average likelihood of divorce is about 40 percent. 0:10:45.329,0:10:49.960 But they didn't think that those numbers were related to them. 0:10:49.960,0:10:54.108 What this means is that warning signs such as these 0:10:54.108,0:10:57.000 may only have limited impact. 0:10:57.000,0:11:01.159 Yes, smoking kills, but mostly it kills the other guy. 0:11:01.159,0:11:03.042 What I wanted to know was 0:11:03.042,0:11:05.902 what was going on inside the human brain 0:11:05.902,0:11:09.996 that prevented us from taking these warning signs personally. 0:11:09.996,0:11:11.483 But at the same time, 0:11:11.483,0:11:13.461 when we hear that the housing market is hopeful, 0:11:13.461,0:11:17.577 we think, "Oh, my house is definitely going to double in price." 0:11:17.577,0:11:19.662 To try and figure that out, 0:11:19.662,0:11:22.135 I asked the participants in the experiment 0:11:22.135,0:11:24.296 to lie in a brain imaging scanner. 0:11:24.296,0:11:25.823 It looks like this. 0:11:25.823,0:11:28.854 And using a method called functional MRI, 0:11:28.854,0:11:32.460 we were able to identify regions in the brain 0:11:32.460,0:11:35.277 that were responding to positive information. 0:11:35.277,0:11:38.856 One of these regions is called the left inferior frontal gyrus. 0:11:38.856,0:11:42.644 So if someone said, "My likelihood of suffering from cancer is 50 percent," 0:11:42.644,0:11:44.500 and we said, "Hey, good news. 0:11:44.500,0:11:46.790 Average likelihood is 30 percent," 0:11:46.790,0:11:50.362 the left inferior frontal gyrus would respond fiercely. 0:11:50.362,0:11:55.094 And it didn't matter if you're an extreme optimist, a mild optimist 0:11:55.094,0:11:56.915 or slightly pessimistic, 0:11:56.915,0:11:59.500 everyone's left inferior frontal gyrus 0:11:59.500,0:12:01.344 was functioning perfectly well, 0:12:01.344,0:12:04.250 whether you're Barack Obama or Woody Allen. 0:12:04.250,0:12:05.894 On the other side of the brain, 0:12:05.894,0:12:10.680 the right inferior frontal gyrus was responding to bad news. 0:12:10.680,0:12:14.406 And here's the thing: it wasn't doing a very good job. 0:12:14.406,0:12:16.421 The more optimistic you were, 0:12:16.421,0:12:18.758 the less likely this region was 0:12:18.758,0:12:21.740 to respond to unexpected negative information. 0:12:21.740,0:12:24.798 And if your brain is failing 0:12:24.798,0:12:28.023 at integrating bad news about the future, 0:12:28.023,0:12:32.646 you will constantly leave your rose-tinted spectacles on. 0:12:32.646,0:12:37.615 So we wanted to know, could we change this? 0:12:37.615,0:12:41.058 Could we alter people's optimism bias 0:12:41.058,0:12:44.990 by interfering with the brain activity in these regions? 0:12:44.990,0:12:47.585 And there's a way for us to do that. 0:12:47.585,0:12:50.212 This is my collaborator Ryota Kanai. 0:12:50.212,0:12:54.167 And what he's doing is he's passing a small magnetic pulse 0:12:54.167,0:12:56.286 through the skull of the participant in our study 0:12:56.286,0:12:58.531 into their inferior frontal gyrus. 0:12:58.531,0:13:00.458 And by doing that, 0:13:00.458,0:13:03.362 he's interfering with the activity of this brain region 0:13:03.362,0:13:04.577 for about half an hour. 0:13:04.577,0:13:07.498 After that everything goes back to normal, I assure you. 0:13:07.498,0:13:09.491 (Laughter) 0:13:09.491,0:13:12.645 So let's see what happens. 0:13:12.645,0:13:14.742 First of all, I'm going to show you 0:13:14.742,0:13:17.446 the average amount of bias that we see. 0:13:17.446,0:13:20.269 So if I was to test all of you now, 0:13:20.269,0:13:22.063 this is the amount that you would learn 0:13:22.063,0:13:25.183 more from good news relative to bad news. 0:13:25.183,0:13:27.667 Now we interfere with the region 0:13:27.667,0:13:32.134 that we found to integrate negative information in this task, 0:13:32.134,0:13:35.698 and the optimism bias grew even larger. 0:13:35.698,0:13:41.168 We made people more biased in the way that they process information. 0:13:41.168,0:13:44.065 Then we interfered with the brain region 0:13:44.065,0:13:47.583 that we found to integrate good news in this task, 0:13:47.583,0:13:52.054 and the optimism bias disappeared. 0:13:52.054,0:13:54.062 We were quite amazed by these results 0:13:54.062,0:13:56.254 because we were able to eliminate 0:13:56.254,0:13:59.450 a deep-rooted bias in humans. 0:13:59.450,0:14:04.223 And at this point we stopped and we asked ourselves, 0:14:04.223,0:14:09.325 would we want to shatter the optimism illusion into tiny little bits? 0:14:09.325,0:14:14.369 If we could do that, would we want to take people's optimism bias away? 0:14:14.369,0:14:18.969 Well I've already told you about all of the benefits of the optimism bias, 0:14:18.969,0:14:23.290 which probably makes you want to hold onto it for dear life. 0:14:23.290,0:14:25.375 But there are, of course, pitfalls, 0:14:25.375,0:14:28.495 and it would be really foolish of us to ignore them. 0:14:28.495,0:14:32.041 Take for example this email I recieved 0:14:32.041,0:14:34.735 from a firefighter here in California. 0:14:34.735,0:14:38.039 He says, "Fatality investigations for firefighters 0:14:38.039,0:14:42.181 often include 'We didn't think the fire was going to do that,' 0:14:42.181,0:14:44.483 even when all of the available information 0:14:44.483,0:14:46.738 was there to make safe decisions." 0:14:46.738,0:14:50.612 This captain is going to use our findings on the optimism bias 0:14:50.612,0:14:52.804 to try to explain to the firefighters 0:14:52.804,0:14:55.013 why they think the way they do, 0:14:55.013,0:15:02.139 to make them acutely aware of this very optimistic bias in humans. 0:15:02.139,0:15:07.258 So unrealistic optimism can lead to risky behavior, 0:15:07.258,0:15:10.896 to financial collapse, to faulty planning. 0:15:10.896,0:15:13.034 The British government, for example, 0:15:13.034,0:15:15.708 has acknowledged that the optimism bias 0:15:15.708,0:15:18.995 can make individuals more likely 0:15:18.995,0:15:23.021 to underestimate the costs and durations of projects. 0:15:23.021,0:15:27.275 So they have adjusted the 2012 Olympic budget 0:15:27.275,0:15:29.386 for the optimism bias. 0:15:29.386,0:15:31.573 My friend who's getting married in a few weeks 0:15:31.573,0:15:34.007 has done the same for his wedding budget. 0:15:34.007,0:15:37.069 And by the way, when I asked him about his own likelihood of divorce, 0:15:37.069,0:15:40.629 he said he was quite sure it was zero percent. 0:15:40.629,0:15:43.046 So what we would really like to do, 0:15:43.046,0:15:47.207 is we would like to protect ourselves from the dangers of optimism, 0:15:47.207,0:15:50.435 but at the same time remain hopeful, 0:15:50.435,0:15:53.279 benefiting from the many fruits of optimism. 0:15:53.279,0:15:56.083 And I believe there's a way for us to do that. 0:15:56.083,0:15:58.143 The key here really is knowledge. 0:15:58.143,0:16:01.454 We're not born with an innate understanding of our biases. 0:16:01.454,0:16:05.295 These have to be identified by scientific investigation. 0:16:05.295,0:16:09.479 But the good news is that becoming aware of the optimism bias 0:16:09.479,0:16:11.254 does not shatter the illusion. 0:16:11.254,0:16:12.802 It's like visual illusions, 0:16:12.802,0:16:16.292 in which understanding them does not make them go away. 0:16:16.292,0:16:18.529 And this is good because it means 0:16:18.529,0:16:21.002 we should be able to strike a balance, 0:16:21.002,0:16:23.429 to come up with plans and rules 0:16:23.429,0:16:26.212 to protect ourselves from unrealistic optimism, 0:16:26.212,0:16:29.364 but at the same time remain hopeful. 0:16:29.364,0:16:32.788 I think this cartoon portrays it nicely. 0:16:32.788,0:16:36.314 Because if you're one of these pessimistic penguins up there 0:16:36.314,0:16:38.433 who just does not believe they can fly, 0:16:38.433,0:16:40.792 you certainly never will. 0:16:40.792,0:16:42.623 Because to make any kind of progress, 0:16:42.623,0:16:44.973 we need to be able to imagine a different reality, 0:16:44.973,0:16:48.704 and then we need to believe that that reality is possible. 0:16:48.714,0:16:52.238 But if you are an extreme optimistic penguin 0:16:52.238,0:16:55.000 who just jumps down blindly hoping for the best, 0:16:55.000,0:16:59.781 you might find yourself in a bit of a mess when you hit the ground. 0:16:59.781,0:17:01.670 But if you're an optimistic penguin 0:17:01.670,0:17:03.466 who believes they can fly, 0:17:03.466,0:17:06.129 but then adjusts a parachute to your back 0:17:06.129,0:17:09.146 just in case things don't work out exactly as you had planned, 0:17:09.146,0:17:11.009 you will soar like an eagle, 0:17:11.009,0:17:14.058 even if you're just a penguin. 0:17:14.058,0:17:15.820 Thank you. 0:17:15.820,0:17:18.756 (Applause)