So, when we first started hiring people,

I had the idea

that really the only important thing

was that I get the smartest person

to hire for the job,

and that actually turned out to be wrong

because in practice

it matters so much

whether the person that you hire

fits in well with the team,

knows how to work with other people.

You can get people who are really brilliant

but still manage to pull down the performance

of everyone else around them,

and so I gradually started looking

more and more toward social skills and initiative

and these kinds of soft skills

that didn't seem as important in the beginning

but actually turn out to make a huge difference

in how people perform on the job.

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