0:00:03.849,0:00:06.738 So, when we first started hiring people, 0:00:06.738,0:00:08.120 I had the idea 0:00:08.120,0:00:11.126 that really the only important thing 0:00:11.126,0:00:14.576 was that I get the smartest person 0:00:14.576,0:00:16.805 to hire for the job, 0:00:16.805,0:00:21.369 and that actually turned out to be wrong 0:00:21.369,0:00:23.539 because in practice 0:00:23.539,0:00:25.110 it matters so much 0:00:25.110,0:00:27.238 whether the person that you hire 0:00:27.238,0:00:29.345 fits in well with the team, 0:00:29.345,0:00:32.509 knows how to work with other people. 0:00:32.509,0:00:38.433 You can get people who are really brilliant 0:00:38.433,0:00:41.023 but still manage to pull down the performance 0:00:41.023,0:00:43.680 of everyone else around them, 0:00:43.680,0:00:45.960 and so I gradually started looking 0:00:45.960,0:00:52.193 more and more toward social skills and initiative 0:00:52.193,0:00:54.599 and these kinds of soft skills 0:00:54.599,0:00:57.302 that didn't seem as important in the beginning 0:00:57.302,0:00:59.307 but actually turn out to make a huge difference 0:00:59.307,0:01:01.930 in how people perform on the job. 0:01:03.022,0:01:04.576 Click any of these fortune cookies 0:01:04.576,0:01:07.644 to see you questions and follow-up questions explored. 0:01:07.644,0:01:10.325 Click this cookie to return to the intro video 0:01:10.325,0:01:12.655 and see what this series is all about, 0:01:12.655,0:01:14.558 or click this cookie to suggest 0:01:14.558,0:01:15.797 alternative questions, 0:01:15.797,0:01:16.658 participants, 0:01:16.658,0:01:17.860 or career paths 0:01:17.860,0:01:19.557 for future videos.