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(Sébastien) Intro start to -> 2:18

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(Daphne Koller) 2:19 -> 33:34

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(Eli Bindner) Great, thanks so much, Daphne, and then again, just to remind everyone here,

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so now I will spend some time talking more specifically about the GTC and .......

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But thanks again for having been with us.

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(Koller) Thank you.

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(Bindner) Just a reminder: if you see questions that are being asked on the ...... (check 33:50)

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and you're really in ........ (check) boost them up so the come to our attention.

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And - let's take a quick look at any questions have been asked already.

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So, I see that there is a great question here about translation quality.

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Sébastien, do you want to talk a little about what we're thinking about ensuring translation quality in the GTC

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and what kind of procedure ...... (check) on place?

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(Sébastien) Sure. So, the way we tried to continually up quality of translations from GTC

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is to have sort of a tutoring system for, you know, as individual act volunteers (check)

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we rely on you just sort of submit the translations and let us know what you think would be the best translation

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but obviously, there is a lot of range of opinions and a lot of different ways you can translate something.

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And so, I think it's always important to have at least one person per language

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to sort of be that voice and have the final say in deciding,

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this is how we want to present translations of our content in this language.

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And so, in this capacity, we have a specific role, it's the language coordinator.

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Not all languages have this at the moment.

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As we scale up the program and learn from the particular needs of each community,

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we intend to fill those spots where we can, strategically

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and give that person the responsibility of deciding the directions for the language

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and also having the daily task of reviewing translations on Transifex,

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to make sure that everything is always correct,

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but also in line with what they sort of want to project (check),

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like when we have that translated content shown to our international users. (35:56)

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(Bindner) Thanks, Sébastien.

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I wanted to talk a little bit

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-- there's a question here from .... (check) about when language coordinators will be chosen.

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So, as Sébastien mentioned, ....... (check) is being totally thrilled and overwhelmed, frankly, with response to the GTC

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and are really grateful to everyone.

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Part of the challenge for us, now, is that we're a tiny team here ...... (check 36:23)

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and we're trying to kind of enable this program and channel the great work that everyone here is doing.

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So, as part of that, we're working a little bit more slowly than I think we would have liked.

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But as a first step, we really wanted to bring everyone onto this internal translation portal, these GTC Headquarters,

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and also give everyone the possibility to just kind of jump into things.

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And as Sébastien mentioned, we sort of have this tutorate system

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where we work with partners in certain languages

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and then, for other languages where we don't have partners yet,

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although ....... (check) might very well in the future, it's a little bit more ....... (check) now.

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But part of the structure that we will be building into these currently unpartnered languages

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is by bringing in language partners.

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So we've been thrilled to see a lot of interest from all around in serving as language coordinators.

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And over the next week or two, we'll be looking through these applications

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and working out procedures to ...... (check) language coordinators.

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An idea is that right now, things are very unstructured.

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If you -- you know, you just have a list of courses, you can jump in and translate,

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there's no one for unpartnered languages to really review

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The idea is we'll be building out (check) a lot more structure around that

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and within... structures....

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- we've seen it be really effective in our Portuguese and Chinese language communities

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that work on team model, where there are team leaders and they help recruit a team

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and at the end, when the course is finished, the team leaders help review the content

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and then you can ensure really high-quality translation,

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while also creating a really good experience for everyone participating.

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So, that's one model that's worked really well

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and we hope to bring some of that into our currently unpartnered languages too.

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So again, thank you for your patience in these initital days and couple of weeks

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and over the next week (check) we'll be digging much more into the currently unpartnered languages

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to help create a more structured and smoother experience around those.

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Amazingly -- this is a final note and sorry to talk so much --

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you know, we've been totally overwhelmed by how

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-- even for these languages where there hasn't been a lot of structure --

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how busy ....... (check) and how a lot of you are creating structure in the ...... (check) structure.

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So, really, really impressed and grateful for that,

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and we're hoping to help a little bit more on our .... weeks (38:50)

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(Sébastien) Yes, and I also want to mention that, you know, as we sort of are getting over this, sic, initial

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-- I guess I'll catch up in trying to get everyone into the community and get started --

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we're freeing up more time to sort of engage with you directly.

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I think it's, you know, I think the beauty of -- ....... (check) like you said, Eli -- of crowdsourcing

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is the fact that, like, we all have different skills and different interests

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and, you know, different amounts of time that we're able to contribute.

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And, you know, [to match check], I look at it as our job to figure out

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how to best enable everyone to work the way that they want to work together,

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and complement those skills.

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So, that's sort of the philosophy behind the way that we are approaching

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building up this structure of the translation (check) programs.

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The other aspect, though, is community,

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which I feel like is the primary focus.

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And, you know, as we have more bandwidth (check) to sort of personally engage with you,

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either through forms or emails, you know, I can see this consistently like

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this is a learning experience for a lot of us, you know,

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and you know, I -- as the people on the ground, like I want to hear, you know,

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your feedback and your ideas, like, you know,

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like Eli mentioned that some people are creating structures on their own

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and that is stuff that should be shared with us, you know, so that we can, you know, learn from

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how you guys best work and what we can promote to other people

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and evolve, so that we take the best of what's happening within the community

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and make the entire community better. (40:37)

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(Bindner) Thanks, Sébastien. There's a question here, asked from Luis (check)

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"Are you going to offer some consultation for translators?"

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I'm not -- I hope I'm answering this as you intended but I think the question is,

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"What kind of recognition does Coursera provide for people that are participating in this program?"

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And as we tried to mention in different areas in the forums and emails,

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we really want to recognize the amazing work that's going on in the community

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and so we're doing a number of things for that.

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So one is, once you translate, once a member of the GTC translates a certain threshold,

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a certain amount of content, they will be recognized on our public site

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and we think that this is hopefully a nice way to recognize people putting in time and energy

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by recognizing them on our public site on coursera.org/about/meetourtranslators

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-- I think that's the URL but we'll make sure that it's clear in our GTC headquarters --

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and that's one way.

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Another way is by offering certificates.

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I know there is another question about, will Coursera have some formal recognition for translators,

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and so, for translators who have participated at a certain level,

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you'll receive a statement of accomplishment, just like one for a course,

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and that's something that we're also open to ............ (check) including,

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but as a start, that's just one form of recognition that we want to give, for

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-- you know, we -- once we have a little bit more structure,

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particularly for languages that are currently unpartnered,

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it'll be easier for us to introduce some of these reward systems

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so one thing that we're doing both in the Chinese and Portuguese communities now,

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where we have a little bit more structure, is that we are offering team leaders,

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so, people who are ...... (check) effort and pouring a lot of energy into translation,

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get a free signature track, and that's something that will continue

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and then we want to do all sorts of small things too.

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I'm sure I'm missing things, l -- let's have a peak on our Global Translator Community Headquarters

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and go through this stuff in detail, so I recommend .... (check) check that out

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But we want to do a lot of small things too, for instance this sort of hangout,

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which is only open to you GTC members, other special events, you know,

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one thing we've done in the past, are bringing in professors of courses

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to do hangouts on air like this,

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facilitating regional meetups of translators, maybe providing some, you know, financial support

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to make those kinds of regional meetups possible.

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And I think there are tons of ways that we can help recognize the work that is going on in the community.

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And I think at the end of the day, Sébastien

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-- ............ (check) community supportive of the people who are involved in it --

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so, this is really important to us and we really, we welcome your feedback and any ideas that you have.

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So hopefully, that answers your question, Luis,

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and yes, I know that lots of other people are interested in that as well. (43:42)

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Let's take a look at some of these other questions here.

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So, a good question about choosing courses.

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Sébastien, do you want to talk a little bit about how, you know,

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how we might allow volunteers to help choose the courses that we're working on?

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(Sébastien) Errh, totally. So just some background about

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-- some insight into how we choose the courses that we currently translate,

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because I realize that's, like, a little bit "black box" at the moment.

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We work with either partners in different countries, like you already mentioned,

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or using analytics data to just sort of understand the needs of various populations

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and ................... (check) appropriateness of courses

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and that's sort of like the primary driver of how we decide that we want to translate a course.

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And then, even before that happens, a lot of --

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course instructors, you know, they are ultimately the ones that can --

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well, we work with course instructors to enable courses for tranlation, right?

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And so, in order to make sure that translation work is not,

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I want to say (check), like, wasted,

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but we work with course instructors to make sure that their course content is stable,

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as in, like, it will be reused in the future and that won't change significantly,

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so that, like, the translation work that you guys will put in

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won't be just eliminated if they just decide to change individual modules.

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And so, there's sort of a discussion process here about, like,

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selecting the courses and making sure that they are appropriate for translation.

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And then, to get to your specific question, I think that having a feedback module

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for community members to tell us what they want to see translated is really important

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and something that is on our, like, near-future road map.

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I don't know if it will be like a Google form, or something in the forums,

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but I think it's really important to collect that kind of -- those requests from people

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who actually are the people who would be most interested in taking those courses.

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And so, good idea, something we've already thought about and hope to implement soon. (45:16)

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(Bindner) Thanks, Sébastien. A really fundamental and important question from Tasia.

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Tasia asks: "I'm not sure how to get started. Do we get assigned to a project or do we choose one?

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What should we do. Thanks."

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Thank you, Tasia. So, right -- so, basically, this is how it works:

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so, you're part of the GTC community, you're part --

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you've access to this private translators' portal, the Global Translator Community Headquarters.

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And once you come on the Headquarters, there are different features for each language community.

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And the pages explain how to get started within that language community

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and each language community will be a little bit different.

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That's part of, you know, in designing the program we wanted maintain flexibility.

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So, for instance, if you want to join the Chinese language community,

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.......... Chinese speaker (check)

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we work with a partner, a wonderful partner, Guokr, in China

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and so, you go to the page Guokr explains how to join the Guokr program.

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Our Portuguese community, which is managed by Tatiana,

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I don't know if Tatiana is here, but thank you for all the amazing work you're doing,

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our friends of the Lemann Foundation in Brazil.

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This is a pretty important (check) Portuguese community.

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There is a page for that, you go to that page, and then you can apply to work on a particular program.

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So they work on it (47:38)