The British pride themselves on being the rudest, most unhelpful people in the world.
Receptionist Carol Beer is working at this hospital in Pennsylvania.
Hello!
[elevator pings]
This is my daughter. She's a big brave girl and she's going to have an operation today.
[types]
Name?
Tell the nice lady your name. - Danielle.
Danielle what?
Danielle Loyd.
[types]
Age?
Nearly six.
You're 5.
Yes. - Well say 5 then! [types]
Address?
Where do you live?
With mommy and daddy.
[sighs] Ugh!
1772 Lincoln Road
[types] We got there! Putting these details in now...
Danielle's going to have her toncils removed.
- I've got her down for double hip replacement.
Oh no, there must be some kind of mistake. [typing]
Computer says no.
Well there, there must be some other Danielle Loyd.
[types] Computer says no.
There's only one Danielle Loyd on the system. Do you want the double hip replacement or not?
No! Clearly she doesn't need it!
Well, she may do in the future?
Look, we saw doctor Philips last week and she definitely has an appointment...
for today to have her toncils removed.
[types] Computer says no.
Well, could you speak with somebody?
I could, but...
Well, thank you so much, you've been just great[!]
Oh, could I borrow a moment of your time to fill out the Customer Service Questionaire?
Would you say that I have been A: Very helpful...
B: Extremely helpful...
or C: Fucking helpful?