[Script Info] Title: [Events] Format: Layer, Start, End, Style, Name, MarginL, MarginR, MarginV, Effect, Text Dialogue: 0,0:00:09.29,0:00:11.26,Default,,0000,0000,0000,,So what is empathy? Dialogue: 0,0:00:11.26,0:00:14.35,Default,,0000,0000,0000,,And why is it very \Ndifferent than sympathy? Dialogue: 0,0:00:14.76,0:00:17.01,Default,,0000,0000,0000,,Empathy fuels connection. Dialogue: 0,0:00:17.31,0:00:19.71,Default,,0000,0000,0000,,Sympathy drives disconnection. Dialogue: 0,0:00:20.35,0:00:22.17,Default,,0000,0000,0000,,Empathy--it's very interesting, Dialogue: 0,0:00:22.17,0:00:26.69,Default,,0000,0000,0000,,Teresa Wiseman is a nursing \Nscholar who studied professions, Dialogue: 0,0:00:26.93,0:00:29.42,Default,,0000,0000,0000,,very diverse professions \Nwhere empathy is relevant, Dialogue: 0,0:00:29.42,0:00:31.62,Default,,0000,0000,0000,,and came up with four \Nqualities of empathy. Dialogue: 0,0:00:31.62,0:00:34.76,Default,,0000,0000,0000,,Perspective taking--\Nthe ability to take the perspective Dialogue: 0,0:00:34.76,0:00:38.36,Default,,0000,0000,0000,,of another person or recognize \Ntheir perspective is their truth. Dialogue: 0,0:00:38.36,0:00:40.02,Default,,0000,0000,0000,,Staying out of judgement. Dialogue: 0,0:00:40.02,0:00:42.60,Default,,0000,0000,0000,,Not easy, when you enjoy it \Nas much as most of us do. Dialogue: 0,0:00:44.08,0:00:45.87,Default,,0000,0000,0000,,Recognizing emotion in other people, Dialogue: 0,0:00:45.87,0:00:47.78,Default,,0000,0000,0000,,and then communicating that. Dialogue: 0,0:00:47.92,0:00:51.24,Default,,0000,0000,0000,,Empathy is feeling with people. Dialogue: 0,0:00:51.97,0:00:56.44,Default,,0000,0000,0000,,And to me I always think of empathy \Nas this kind of sacred space Dialogue: 0,0:00:56.44,0:00:58.57,Default,,0000,0000,0000,,when someone's kind of in a deep hole, Dialogue: 0,0:00:58.59,0:01:00.92,Default,,0000,0000,0000,,and they shout out from the bottom \Nand they say, Dialogue: 0,0:01:01.22,0:01:03.95,Default,,0000,0000,0000,,"I'm stuck. It's dark. I'm overwhelmed." Dialogue: 0,0:01:04.00,0:01:06.49,Default,,0000,0000,0000,,And then we look and we say, Dialogue: 0,0:01:06.49,0:01:10.48,Default,,0000,0000,0000,,"Hey." Climb down. \N"I know what it's like down here." Dialogue: 0,0:01:10.49,0:01:12.33,Default,,0000,0000,0000,,"And you're not alone." Dialogue: 0,0:01:12.33,0:01:18.18,Default,,0000,0000,0000,,Sympathy is, "Ooh. It's bad. Uh-huh." Dialogue: 0,0:01:18.18,0:01:22.05,Default,,0000,0000,0000,,"Uh, no. You want a sandwich?" Dialogue: 0,0:01:24.39,0:01:27.08,Default,,0000,0000,0000,,Empathy is a choice and\Nit's a vulnerable choice Dialogue: 0,0:01:27.08,0:01:29.22,Default,,0000,0000,0000,,because in order to connect with you, Dialogue: 0,0:01:29.22,0:01:31.90,Default,,0000,0000,0000,,I have to connect with something in myself Dialogue: 0,0:01:31.90,0:01:34.07,Default,,0000,0000,0000,,that knows that feeling. Dialogue: 0,0:01:34.32,0:01:39.50,Default,,0000,0000,0000,,Rarely, if ever, does an empathic \Nresponse begin with, "at least." Dialogue: 0,0:01:40.75,0:01:41.75,Default,,0000,0000,0000,,[Laughter] Dialogue: 0,0:01:43.01,0:01:44.50,Default,,0000,0000,0000,,And we do it all the time! Dialogue: 0,0:01:44.50,0:01:47.41,Default,,0000,0000,0000,,Because you know what, \Nsomeone just shared something with us Dialogue: 0,0:01:47.41,0:01:51.01,Default,,0000,0000,0000,,that's incredibly painful and\Nwe're trying to silver-lining it. Dialogue: 0,0:01:51.01,0:01:54.17,Default,,0000,0000,0000,,I don't think that's a verb, \Nbut I'm using it as one. Dialogue: 0,0:01:54.17,0:01:56.53,Default,,0000,0000,0000,,We're trying to put the \Nsilver lining around it. Dialogue: 0,0:01:56.55,0:01:58.60,Default,,0000,0000,0000,,So, "I had a miscarriage." Dialogue: 0,0:01:58.60,0:02:01.07,Default,,0000,0000,0000,,"Oh, at least you know you \Ncan get pregnant." Dialogue: 0,0:02:01.07,0:02:03.39,Default,,0000,0000,0000,,"I think my marriage is falling apart." Dialogue: 0,0:02:03.39,0:02:05.54,Default,,0000,0000,0000,,"At least you have a marriage." Dialogue: 0,0:02:05.76,0:02:08.67,Default,,0000,0000,0000,,[Laughter] Dialogue: 0,0:02:09.09,0:02:11.12,Default,,0000,0000,0000,,"John's getting kicked out of school." Dialogue: 0,0:02:11.12,0:02:13.44,Default,,0000,0000,0000,,"At least Sarah is an A student." Dialogue: 0,0:02:13.44,0:02:15.36,Default,,0000,0000,0000,,But one of the things we do sometimes Dialogue: 0,0:02:15.36,0:02:19.61,Default,,0000,0000,0000,,in the face of very \Ndifficult conversations, Dialogue: 0,0:02:19.74,0:02:22.16,Default,,0000,0000,0000,,is we try to make things better. Dialogue: 0,0:02:22.23,0:02:24.82,Default,,0000,0000,0000,,If I share something with \Nyou that's very difficult, Dialogue: 0,0:02:24.82,0:02:26.45,Default,,0000,0000,0000,,I'd rather you say, Dialogue: 0,0:02:26.45,0:02:30.84,Default,,0000,0000,0000,,"Uff. I don't even know what to say \Nright now, I'm just so glad you told me." Dialogue: 0,0:02:31.27,0:02:36.04,Default,,0000,0000,0000,,Because the truth is, rarely can a \Nresponse make something better. Dialogue: 0,0:02:36.04,0:02:42.62,Default,,0000,0000,0000,,What makes something better is connection.