[Script Info] Title: [Events] Format: Layer, Start, End, Style, Name, MarginL, MarginR, MarginV, Effect, Text Dialogue: 0,0:00:10.37,0:00:11.87,Default,,0000,0000,0000,,Good afternoon. Dialogue: 0,0:00:11.87,0:00:16.89,Default,,0000,0000,0000,,When I first got to MIT in 1978 Michael Dertouzos, Dialogue: 0,0:00:16.89,0:00:21.74,Default,,0000,0000,0000,,who's the head of the laboratory for computer science held a meeting. Dialogue: 0,0:00:21.74,0:00:25.74,Default,,0000,0000,0000,,There was a several day retreat in Endicott House Conference center. Dialogue: 0,0:00:25.74,0:00:29.06,Default,,0000,0000,0000,,In which he assembled the greatest minds Dialogue: 0,0:00:29.06,0:00:32.10,Default,,0000,0000,0000,,in computer science really at the time Dialogue: 0,0:00:32.10,0:00:37.04,Default,,0000,0000,0000,,to figure out the question of what people Dialogue: 0,0:00:37.04,0:00:39.62,Default,,0000,0000,0000,,might want to do with what was then called Dialogue: 0,0:00:39.62,0:00:41.52,Default,,0000,0000,0000,,home computers. Dialogue: 0,0:00:41.52,0:00:43.82,Default,,0000,0000,0000,,The word personal computers really hadn't Dialogue: 0,0:00:43.82,0:00:46.16,Default,,0000,0000,0000,,come into the lexicon yet. Dialogue: 0,0:00:46.16,0:00:48.12,Default,,0000,0000,0000,,Now these were the first computers that Dialogue: 0,0:00:48.12,0:00:50.02,Default,,0000,0000,0000,,you didn't have to build. Dialogue: 0,0:00:50.02,0:00:51.71,Default,,0000,0000,0000,,These were the first computers that you Dialogue: 0,0:00:51.71,0:00:53.46,Default,,0000,0000,0000,,could actually buy. Dialogue: 0,0:00:53.46,0:00:55.74,Default,,0000,0000,0000,,And these great computer scientists got together Dialogue: 0,0:00:55.74,0:00:57.67,Default,,0000,0000,0000,,and I was invited to the meeting Dialogue: 0,0:00:57.67,0:01:00.86,Default,,0000,0000,0000,,because I had begun my studies of computers and people. Dialogue: 0,0:01:00.86,0:01:04.27,Default,,0000,0000,0000,,They got together and they kind of gave it their best shot. Dialogue: 0,0:01:04.27,0:01:07.69,Default,,0000,0000,0000,,Somebody suggested the children might wanna learn to program, Dialogue: 0,0:01:07.69,0:01:11.46,Default,,0000,0000,0000,,listen to respectfully, maybe. Dialogue: 0,0:01:11.46,0:01:14.15,Default,,0000,0000,0000,,Somebody suggested that we would want to put our Dialogue: 0,0:01:14.15,0:01:19.29,Default,,0000,0000,0000,,address books on computers and people laughed, Dialogue: 0,0:01:19.29,0:01:23.93,Default,,0000,0000,0000,,and said well actually paper and pencil, little books paper was perfect for that Dialogue: 0,0:01:23.93,0:01:26.15,Default,,0000,0000,0000,,because most people didn't have a data base, Dialogue: 0,0:01:26.15,0:01:29.39,Default,,0000,0000,0000,,they had a couple of names and addresses so that didn't make a lot of sense. Dialogue: 0,0:01:31.42,0:01:35.86,Default,,0000,0000,0000,,Some people suggested well a calendar and actually people said well no, Dialogue: 0,0:01:35.86,0:01:38.25,Default,,0000,0000,0000,,I don't like using the computer for my calendar. Dialogue: 0,0:01:38.25,0:01:41.52,Default,,0000,0000,0000,,I really find the little Filofax is much better. Dialogue: 0,0:01:41.52,0:01:44.19,Default,,0000,0000,0000,,You can flip through it's much more practical. Dialogue: 0,0:01:44.19,0:01:48.83,Default,,0000,0000,0000,,I tell this story because I think it's very important to know, Dialogue: 0,0:01:48.83,0:01:53.57,Default,,0000,0000,0000,,to remember that really not that long ago, Dialogue: 0,0:01:53.57,0:02:01.32,Default,,0000,0000,0000,,we were trying to figure out how we would keep computers busy. Dialogue: 0,0:02:01.32,0:02:07.85,Default,,0000,0000,0000,,And you know, now we know that once we networked with each other. Dialogue: 0,0:02:07.85,0:02:12.94,Default,,0000,0000,0000,,Once computers were our portal to being with each other, Dialogue: 0,0:02:12.94,0:02:18.37,Default,,0000,0000,0000,,we really don't have to worry about keeping computers busy. Dialogue: 0,0:02:18.37,0:02:20.62,Default,,0000,0000,0000,,They keep us busy. Dialogue: 0,0:02:20.62,0:02:26.08,Default,,0000,0000,0000,,It's kind of as though we are their killer app. Dialogue: 0,0:02:26.08,0:02:29.29,Default,,0000,0000,0000,,So how does that work? Dialogue: 0,0:02:29.29,0:02:33.11,Default,,0000,0000,0000,,We're on our email, our games, our virtual worlds. Dialogue: 0,0:02:33.16,0:02:38.58,Default,,0000,0000,0000,,We text each other at family dinners, while we jog, while we drive, Dialogue: 0,0:02:38.58,0:02:41.54,Default,,0000,0000,0000,,we take our lives into our hands to do that Dialogue: 0,0:02:41.54,0:02:45.26,Default,,0000,0000,0000,,even with our kids in the back seat of the car. Dialogue: 0,0:02:45.26,0:02:48.07,Default,,0000,0000,0000,,We text each other at funerals, Dialogue: 0,0:02:48.07,0:02:51.88,Default,,0000,0000,0000,,we go to the park and we push swings with one hand Dialogue: 0,0:02:51.88,0:02:55.50,Default,,0000,0000,0000,,and we scroll through our messages with each other. Dialogue: 0,0:02:55.50,0:03:00.16,Default,,0000,0000,0000,,Lot of my research is observing families and you know, this is what I see. Dialogue: 0,0:03:00.16,0:03:05.37,Default,,0000,0000,0000,,The children who I interview say that their parents read them Harry Potter again. Dialogue: 0,0:03:05.37,0:03:09.70,Default,,0000,0000,0000,,With their right hand reading the book and the left hand scrolling through Dialogue: 0,0:03:09.70,0:03:13.12,Default,,0000,0000,0000,,the messages on the Blackberry. Dialogue: 0,0:03:13.12,0:03:16.60,Default,,0000,0000,0000,,Children describe that moment at school pickup. Dialogue: 0,0:03:16.60,0:03:20.47,Default,,0000,0000,0000,,They'll never tell you that they care but they describe that moment Dialogue: 0,0:03:20.47,0:03:25.65,Default,,0000,0000,0000,,where they come out of school you know looking for that moment of eye contact Dialogue: 0,0:03:25.65,0:03:28.81,Default,,0000,0000,0000,,and instead of that moment of eye contact with the parent Dialogue: 0,0:03:28.81,0:03:33.43,Default,,0000,0000,0000,,who after all had shown up at school pickup Dialogue: 0,0:03:33.43,0:03:41.62,Default,,0000,0000,0000,,that parent is looking at the iPhone looking at the smartphone and is reading mail. Dialogue: 0,0:03:42.86,0:03:49.15,Default,,0000,0000,0000,,So from the moment this generation of children met technology, Dialogue: 0,0:03:49.15,0:03:54.89,Default,,0000,0000,0000,,it was a competition and now they've grown up and today's teenagers, Dialogue: 0,0:03:54.89,0:04:03.58,Default,,0000,0000,0000,,this generation of children who've grown up with technology being the competition, Dialogue: 0,0:04:03.58,0:04:09.95,Default,,0000,0000,0000,,they now have their turn to live in a culture of distraction. Dialogue: 0,0:04:09.95,0:04:11.70,Default,,0000,0000,0000,,And what do they tell me? Dialogue: 0,0:04:11.70,0:04:14.40,Default,,0000,0000,0000,,They tell me they sleep with their cell phones. Dialogue: 0,0:04:14.40,0:04:17.32,Default,,0000,0000,0000,,They begin by saying, well I use it as an alarm clock, Dialogue: 0,0:04:17.32,0:04:18.68,Default,,0000,0000,0000,,and then they come clean and they say well actually Dialogue: 0,0:04:18.68,0:04:21.58,Default,,0000,0000,0000,,it's not just because I use it as an alarm clock. Dialogue: 0,0:04:21.58,0:04:26.18,Default,,0000,0000,0000,,They want to sleep with it just in case they get a message or they want to communicate Dialogue: 0,0:04:26.18,0:04:29.53,Default,,0000,0000,0000,,and then they say even when their phones are put away -- Dialogue: 0,0:04:29.53,0:04:33.67,Default,,0000,0000,0000,,let's say relegated to their school locker -- Dialogue: 0,0:04:33.67,0:04:36.90,Default,,0000,0000,0000,,they know when they have a message or a call, Dialogue: 0,0:04:36.90,0:04:42.72,Default,,0000,0000,0000,,they feel that, they can tell at long distance that they have a message or a call Dialogue: 0,0:04:42.72,0:04:44.59,Default,,0000,0000,0000,,they say they can just sense it. Dialogue: 0,0:04:44.59,0:04:51.43,Default,,0000,0000,0000,,Indeed adults as well as teens report that they feel their phones vibrating. Dialogue: 0,0:04:51.43,0:04:54.05,Default,,0000,0000,0000,,Even when they are not. Dialogue: 0,0:04:54.05,0:04:57.84,Default,,0000,0000,0000,,This is a well known phenomenon, it's called the phantom ring. Dialogue: 0,0:04:57.84,0:05:00.00,Default,,0000,0000,0000,,It's been reported all over. Dialogue: 0,0:05:00.00,0:05:03.16,Default,,0000,0000,0000,,When you take our phones away from us, Dialogue: 0,0:05:03.16,0:05:08.62,Default,,0000,0000,0000,,we become anxious, we become impossible, really. Dialogue: 0,0:05:08.62,0:05:15.46,Default,,0000,0000,0000,,Modern technology has become like a phantom limb, it is so much a part of us. Dialogue: 0,0:05:15.46,0:05:20.46,Default,,0000,0000,0000,,So what is the arc of the story that I want to tell? Dialogue: 0,0:05:20.46,0:05:23.85,Default,,0000,0000,0000,,Only fifteen years ago looking at the early internet, Dialogue: 0,0:05:23.85,0:05:27.98,Default,,0000,0000,0000,,I felt an incredible sense of optimism. Dialogue: 0,0:05:27.98,0:05:31.30,Default,,0000,0000,0000,,I saw a place for identity experimentation Dialogue: 0,0:05:31.30,0:05:34.23,Default,,0000,0000,0000,,I called it an identity workshop, Dialogue: 0,0:05:34.23,0:05:40.55,Default,,0000,0000,0000,,for trying out aspects of self that were hard to experiment with in the physical real Dialogue: 0,0:05:40.55,0:05:45.55,Default,,0000,0000,0000,,and all of this happens and all of this is still wondrous. Dialogue: 0,0:05:45.55,0:05:50.63,Default,,0000,0000,0000,,But what I didn't see coming, and I like to tell my students Dialogue: 0,0:05:50.63,0:05:53.00,Default,,0000,0000,0000,,call me not prescient. Dialogue: 0,0:05:53.00,0:05:57.82,Default,,0000,0000,0000,,What I didn't see coming and what we have now is that Dialogue: 0,0:05:57.82,0:06:05.65,Default,,0000,0000,0000,,mobile connectivity, that world of devices always on and always on us, Dialogue: 0,0:06:05.65,0:06:13.30,Default,,0000,0000,0000,,would mean that we would be able basically to bail out of the physical real at anytime, Dialogue: 0,0:06:13.30,0:06:20.22,Default,,0000,0000,0000,,to go to all of the other places and spaces that we have available to us Dialogue: 0,0:06:20.22,0:06:22.44,Default,,0000,0000,0000,,and that we would want to. Dialogue: 0,0:06:22.44,0:06:26.00,Default,,0000,0000,0000,,One man I interviewed, who plays with his kids in the park Dialogue: 0,0:06:26.00,0:06:31.50,Default,,0000,0000,0000,,while he talks to his virtual mistress on iPhone, calls it the life mix. Dialogue: 0,0:06:31.50,0:06:35.07,Default,,0000,0000,0000,,So I guess you could say that what I'm talking about Dialogue: 0,0:06:35.07,0:06:38.21,Default,,0000,0000,0000,,are the perils of going from multitasking Dialogue: 0,0:06:38.21,0:06:43.18,Default,,0000,0000,0000,,to multi-lifing, the perils of the life mix. Dialogue: 0,0:06:43.18,0:06:48.36,Default,,0000,0000,0000,,Technology proposes itself as the architect of our intimacies. Dialogue: 0,0:06:48.36,0:06:53.05,Default,,0000,0000,0000,,And these days there is no coyness about its aspiration Dialogue: 0,0:06:53.05,0:06:57.75,Default,,0000,0000,0000,,to substitute life on the screen for the other kind. Dialogue: 0,0:06:57.75,0:07:08.53,Default,,0000,0000,0000,,Technology is seductive when its affordences meet our human vulnerabilities. Dialogue: 0,0:07:08.53,0:07:14.81,Default,,0000,0000,0000,,And it turns our we are very vulnerable indeed. Dialogue: 0,0:07:14.81,0:07:19.33,Default,,0000,0000,0000,,We are lonely but fearful of intimacy. Dialogue: 0,0:07:19.33,0:07:22.93,Default,,0000,0000,0000,,Connectivity offers for many of us, Dialogue: 0,0:07:22.93,0:07:29.36,Default,,0000,0000,0000,,the illusion of companionship without the demands of friendship. Dialogue: 0,0:07:29.36,0:07:37.63,Default,,0000,0000,0000,,We can't get enough of each other -- if we can have each other at a distance Dialogue: 0,0:07:37.63,0:07:40.71,Default,,0000,0000,0000,,in amounts that we can control. Dialogue: 0,0:07:40.71,0:07:47.55,Default,,0000,0000,0000,,Think of Goldilocks, not too close, not too far, just right. Dialogue: 0,0:07:47.55,0:07:52.87,Default,,0000,0000,0000,,Connection made to measure, that's the new promise. Dialogue: 0,0:07:52.87,0:08:01.60,Default,,0000,0000,0000,,The ability to hide from each other even as we are continually connected to each other. Dialogue: 0,0:08:01.60,0:08:06.69,Default,,0000,0000,0000,,To put it too simply, we would rather text than talk. Dialogue: 0,0:08:06.69,0:08:12.26,Default,,0000,0000,0000,,Online connections bring so many bounties. Dialogue: 0,0:08:12.26,0:08:17.96,Default,,0000,0000,0000,,But our lives of continual connection also leave us vulnerable. Dialogue: 0,0:08:17.96,0:08:22.25,Default,,0000,0000,0000,,Often we are too busy communicating to think. Dialogue: 0,0:08:22.25,0:08:27.06,Default,,0000,0000,0000,,Too busy communicating to create, Dialogue: 0,0:08:27.06,0:08:31.19,Default,,0000,0000,0000,,too busy communicating to really connect Dialogue: 0,0:08:31.19,0:08:36.72,Default,,0000,0000,0000,,with the people we're with in the ways that would really count. Dialogue: 0,0:08:36.72,0:08:41.26,Default,,0000,0000,0000,,In continual contact, we're alone together. Dialogue: 0,0:08:41.26,0:08:47.76,Default,,0000,0000,0000,,To paraphrase Thoreau, where\Ndo we live and what do we live for Dialogue: 0,0:08:47.76,0:08:50.00,Default,,0000,0000,0000,,in our new tethered lives Dialogue: 0,0:08:50.00,0:08:58.22,Default,,0000,0000,0000,,or in other words, what do we have,\Nnow that we have what we say we want, Dialogue: 0,0:08:58.22,0:09:03.99,Default,,0000,0000,0000,,now that we have what technology makes easy? Dialogue: 0,0:09:03.99,0:09:09.26,Default,,0000,0000,0000,,In corporations, among circles of teenage and adult friends, Dialogue: 0,0:09:09.26,0:09:15.24,Default,,0000,0000,0000,,within academic departments, people readily admit that they would rather text Dialogue: 0,0:09:15.24,0:09:19.83,Default,,0000,0000,0000,,or send an email than talk face to face. Dialogue: 0,0:09:19.83,0:09:23.68,Default,,0000,0000,0000,,Some who say I live my life on my blackberry, Dialogue: 0,0:09:23.68,0:09:28.47,Default,,0000,0000,0000,,are forthright about avoiding real-time commitment of a phone call. Dialogue: 0,0:09:28.47,0:09:35.24,Default,,0000,0000,0000,,When you text, one young man says, you have more time to think about what you're writing Dialogue: 0,0:09:35.24,0:09:38.49,Default,,0000,0000,0000,,on the telephone too much might show. Dialogue: 0,0:09:38.49,0:09:45.27,Default,,0000,0000,0000,,Here we use technology to dial down human contact and there's that Goldilocks thing. Dialogue: 0,0:09:45.27,0:09:49.46,Default,,0000,0000,0000,,To titrate it's nature and extent. Dialogue: 0,0:09:49.46,0:09:58.19,Default,,0000,0000,0000,,People are comforted by being in touch with a lot of people, whom they also keep at bay. Dialogue: 0,0:09:58.19,0:10:00.09,Default,,0000,0000,0000,,And we confront a paradox. Dialogue: 0,0:10:00.09,0:10:03.53,Default,,0000,0000,0000,,We insist that our world is increasingly complex Dialogue: 0,0:10:03.53,0:10:06.34,Default,,0000,0000,0000,,yet we've created a communication's culture Dialogue: 0,0:10:06.34,0:10:10.60,Default,,0000,0000,0000,,that has decreased the time available for us to sit and think, Dialogue: 0,0:10:10.60,0:10:15.76,Default,,0000,0000,0000,,uninterrupted we've ramp up the volume and velocity of communication Dialogue: 0,0:10:15.76,0:10:18.56,Default,,0000,0000,0000,,but we start to expect fast answers. Dialogue: 0,0:10:18.56,0:10:22.55,Default,,0000,0000,0000,,And in order to get them we ask each other simpler questions, Dialogue: 0,0:10:22.55,0:10:25.84,Default,,0000,0000,0000,,we start to dumb down our communication, Dialogue: 0,0:10:25.84,0:10:28.23,Default,,0000,0000,0000,,even on the most important matters. Dialogue: 0,0:10:28.23,0:10:29.98,Default,,0000,0000,0000,,Shakespeare might have said, Dialogue: 0,0:10:29.98,0:10:34.84,Default,,0000,0000,0000,,we are consumed with that which we are nourished by. Dialogue: 0,0:10:34.84,0:10:38.92,Default,,0000,0000,0000,,This flood of connection affects the development of the self in many ways, Dialogue: 0,0:10:38.92,0:10:41.47,Default,,0000,0000,0000,,here I am just going to mention one of them. Dialogue: 0,0:10:41.47,0:10:45.48,Default,,0000,0000,0000,,Let's call it, I share therefore I am. Dialogue: 0,0:10:45.48,0:10:55.08,Default,,0000,0000,0000,,For so many I have studied, things go from I have a feeling, I want to make a call, Dialogue: 0,0:10:55.08,0:11:01.35,Default,,0000,0000,0000,,to I want to have a feeling, I need to send a text. Dialogue: 0,0:11:01.35,0:11:09.06,Default,,0000,0000,0000,,In other words the validation of a feeling becomes part of establishing it. Dialogue: 0,0:11:09.06,0:11:17.01,Default,,0000,0000,0000,,More than this, what is not being cultivated is the ability to be alone. Dialogue: 0,0:11:17.01,0:11:23.08,Default,,0000,0000,0000,,To gather oneself, there is a great psychological truth. Dialogue: 0,0:11:23.08,0:11:30.89,Default,,0000,0000,0000,,If we don't teach our children to be alone, they will only know how to be lonely. Dialogue: 0,0:11:30.89,0:11:39.01,Default,,0000,0000,0000,,For adult and child having gotten into the habit of constant connection, Dialogue: 0,0:11:39.01,0:11:47.00,Default,,0000,0000,0000,,we risk losing our capacity for the kind of solitude that energizes and that restores. Dialogue: 0,0:11:47.00,0:11:49.67,Default,,0000,0000,0000,,So let me share some final thoughts. Dialogue: 0,0:11:49.67,0:11:55.13,Default,,0000,0000,0000,,First about the metaphor of addiction, which we're too apt to use. Dialogue: 0,0:11:55.13,0:12:00.59,Default,,0000,0000,0000,,And second, about the moment we're at and the promise it offers. Dialogue: 0,0:12:00.59,0:12:02.79,Default,,0000,0000,0000,,First, addiction. Dialogue: 0,0:12:02.79,0:12:06.22,Default,,0000,0000,0000,,People are compelled by that little red light on the blackberry Dialogue: 0,0:12:06.22,0:12:09.66,Default,,0000,0000,0000,,that tells them a message is waiting. Dialogue: 0,0:12:09.66,0:12:10.98,Default,,0000,0000,0000,,I ask them why, Dialogue: 0,0:12:10.98,0:12:16.24,Default,,0000,0000,0000,,and they talk about their mobile device as the place for hope in their life. Dialogue: 0,0:12:16.24,0:12:19.16,Default,,0000,0000,0000,,The place where something new will come to them. Dialogue: 0,0:12:19.16,0:12:22.30,Default,,0000,0000,0000,,The place where loneliness can be defeated. Dialogue: 0,0:12:22.30,0:12:26.56,Default,,0000,0000,0000,,They say things like, the phone is where the sweetness is. Dialogue: 0,0:12:26.56,0:12:33.08,Default,,0000,0000,0000,,We're vulnerable to the constant feelings of connection that technology offers. Dialogue: 0,0:12:33.08,0:12:35.80,Default,,0000,0000,0000,,We should focus on this vulnerability Dialogue: 0,0:12:35.80,0:12:39.89,Default,,0000,0000,0000,,because we can work on getting less vulnerable. Dialogue: 0,0:12:39.89,0:12:45.23,Default,,0000,0000,0000,,However apt, we can ill afford the metaphor of addiction. Dialogue: 0,0:12:45.23,0:12:48.68,Default,,0000,0000,0000,,Because if you're addicted you have only one solution, Dialogue: 0,0:12:48.68,0:12:51.75,Default,,0000,0000,0000,,you have to get rid of that substance. Dialogue: 0,0:12:51.75,0:12:56.32,Default,,0000,0000,0000,,And we know that we are not going to get rid of the internet, Dialogue: 0,0:12:56.32,0:12:59.74,Default,,0000,0000,0000,,we are not going to get rid of social networking. Dialogue: 0,0:12:59.74,0:13:04.49,Default,,0000,0000,0000,,We will not go cold turkey or forbid cellphones to our children. Dialogue: 0,0:13:04.49,0:13:09.79,Default,,0000,0000,0000,,These technologies are our current partners in the human adventure. Dialogue: 0,0:13:09.79,0:13:14.42,Default,,0000,0000,0000,,The notion of addiction with this one solution that we know we won't take, Dialogue: 0,0:13:14.42,0:13:17.99,Default,,0000,0000,0000,,makes us feel hopeless and passive. Dialogue: 0,0:13:17.99,0:13:24.26,Default,,0000,0000,0000,,We sense something amiss and we're at a moment of opportunity. Dialogue: 0,0:13:24.26,0:13:28.21,Default,,0000,0000,0000,,Every technology provides an opportunity to ask, Dialogue: 0,0:13:28.21,0:13:32.16,Default,,0000,0000,0000,,does it serve our human purposes? Dialogue: 0,0:13:32.16,0:13:38.08,Default,,0000,0000,0000,,A question that causes us to reconsider what these purposes are. Dialogue: 0,0:13:38.08,0:13:40.95,Default,,0000,0000,0000,,Just because we grew up with the internet, Dialogue: 0,0:13:40.95,0:13:45.45,Default,,0000,0000,0000,,we assume that the internet is all grown up. Dialogue: 0,0:13:45.45,0:13:50.58,Default,,0000,0000,0000,,We tend to see what we have now as the technology in its maturity. Dialogue: 0,0:13:50.58,0:13:53.54,Default,,0000,0000,0000,,That the way we live now with the internet Dialogue: 0,0:13:53.54,0:13:56.97,Default,,0000,0000,0000,,is how we're going to live with it in the future. Dialogue: 0,0:13:56.97,0:13:58.84,Default,,0000,0000,0000,,And that's not true. Dialogue: 0,0:13:58.84,0:14:03.27,Default,,0000,0000,0000,,With the internet, it is very early days. Dialogue: 0,0:14:03.27,0:14:08.22,Default,,0000,0000,0000,,It is time to make the corrections and one hopeful place Dialogue: 0,0:14:08.22,0:14:13.88,Default,,0000,0000,0000,,is to restart some conversations we allowed to get derailed. Dialogue: 0,0:14:13.88,0:14:16.44,Default,,0000,0000,0000,,To take as only one example, Dialogue: 0,0:14:16.44,0:14:21.28,Default,,0000,0000,0000,,we close down conversations and much to our detriment. Dialogue: 0,0:14:21.28,0:14:24.66,Default,,0000,0000,0000,,By getting into performance mode on the network Dialogue: 0,0:14:24.66,0:14:27.78,Default,,0000,0000,0000,,in both our personal and our professional lives. Dialogue: 0,0:14:27.78,0:14:34.07,Default,,0000,0000,0000,,Personally there's been a tendency to use social networking to perform an ideal self. Dialogue: 0,0:14:34.07,0:14:38.89,Default,,0000,0000,0000,,Many people tell me they don't like to show flaws and vulnerabilities Dialogue: 0,0:14:38.89,0:14:42.01,Default,,0000,0000,0000,,or share bad news online with friends. Dialogue: 0,0:14:42.01,0:14:46.98,Default,,0000,0000,0000,,They say things like, it just doesn't seem like the place to talk about problems. Dialogue: 0,0:14:46.98,0:14:51.31,Default,,0000,0000,0000,,Not even, as one woman put it, the death of my dog. Dialogue: 0,0:14:51.31,0:14:54.00,Default,,0000,0000,0000,,So certainly not about more serious problems. Dialogue: 0,0:14:54.00,0:14:56.41,Default,,0000,0000,0000,,So the more time we spend online, Dialogue: 0,0:14:56.41,0:14:59.35,Default,,0000,0000,0000,,the more we keep a lot of things to ourselves. Dialogue: 0,0:14:59.35,0:15:04.63,Default,,0000,0000,0000,,Even as we think we're updating our status and updating our status, Dialogue: 0,0:15:04.63,0:15:06.80,Default,,0000,0000,0000,,and sharing ourselves with the world. Dialogue: 0,0:15:06.80,0:15:11.14,Default,,0000,0000,0000,,But very often we're sharing what makes us look good. Dialogue: 0,0:15:11.14,0:15:14.00,Default,,0000,0000,0000,,We're sharing what's easy to share. Dialogue: 0,0:15:14.00,0:15:18.34,Default,,0000,0000,0000,,Professionally, we also perform in our emails and memos at work. Dialogue: 0,0:15:18.34,0:15:21.37,Default,,0000,0000,0000,,Business people, lawyers, consultants tell me. Dialogue: 0,0:15:21.37,0:15:25.62,Default,,0000,0000,0000,,That in their work environments, they don't want to leave an electronic trace, Dialogue: 0,0:15:25.62,0:15:29.57,Default,,0000,0000,0000,,of asking for help or admitting failures and frustrations. Dialogue: 0,0:15:29.57,0:15:32.26,Default,,0000,0000,0000,,So we make it harder to fix problems, Dialogue: 0,0:15:32.26,0:15:34.74,Default,,0000,0000,0000,,we make it harder to be mentored. Dialogue: 0,0:15:34.74,0:15:38.43,Default,,0000,0000,0000,,So we cut off conversations in our friendships, Dialogue: 0,0:15:38.43,0:15:42.04,Default,,0000,0000,0000,,and we cut off conversations in our professional life Dialogue: 0,0:15:42.04,0:15:44.98,Default,,0000,0000,0000,,that would improve our performance on the job. Dialogue: 0,0:15:44.98,0:15:51.04,Default,,0000,0000,0000,,The path ahead is challenging but clear for both institutions and individuals, Dialogue: 0,0:15:51.04,0:15:53.14,Default,,0000,0000,0000,,for both love and money, Dialogue: 0,0:15:53.14,0:15:59.57,Default,,0000,0000,0000,,the next task for all of us is to restart those necessary conversations. Dialogue: 0,0:15:59.57,0:16:06.60,Default,,0000,0000,0000,,Instead of casual Fridays, we should all be asking for conversational Thursdays. Dialogue: 0,0:16:06.60,0:16:09.97,Default,,0000,0000,0000,,And that won't be a bad thing at all. Dialogue: 0,0:16:09.97,0:16:12.100,Default,,0000,0000,0000,,Reclaiming conversation, that's the next frontier. Dialogue: 0,0:16:12.100,0:16:14.19,Default,,0000,0000,0000,,Thank you. Dialogue: 0,0:16:14.19,0:16:16.28,Default,,0000,0000,0000,,(Applause)